In this episode, Khyati Pal, founder of YPP Consulting, breaks down why recruitment is anything but straightforward – and how Salesforce can bring much-needed clarity and structure to an industry full of moving parts. From building custom CRMs to navigating complex implementations, she shares honest insights on what works, what doesn’t, and why the user experience should always come first.
We talk about:
Whether you're in recruitment, operations, or simply trying to get more out of your CRM – this episode’s worth a listen.
In this episode of Salesforce Radio, we’re kicking off the new year with an inspiring conversation with Andre van Kampen, Salesforce MVP, consultant, and organizer of Amsterdam's Yeur Dreamin’ conference. André shares his accidental journey into the Salesforce ecosystem, insights into the critical role of data quality in AI, and what it takes to succeed as a consultant.
What You’ll Learn:
Ever felt stuck in your career or unsure of your next step? Amy Oplinger Singh, Head of Growth and Partnerships at @dataimporter.io, shares her journey from sales to becoming a trusted voice in the Salesforce ecosystem.
In this episode of Salesforce Radio, Amy opens up about her leap of faith into Salesforce, learning the platform with zero technical experience, and building a network that changed everything. She talks candidly about impostor syndrome, finding her passion, and how saying yes (even when it’s scary) can lead to incredible opportunities.
Packed with insights, humor, and actionable advice, this episode is one you won’t want to miss!
In this episode, we’re joined by Francis Pindar, technical architect, coach, and founder of London’s Calling, one of the premier Salesforce conferences. Francis takes us on a journey through his early days in the Salesforce ecosystem, the challenges of its early technology, and how the platform has evolved into a powerhouse for businesses worldwide.
Topics covered include:
This episode offers inspiration, practical advice, and a deeper look at what makes the Salesforce community thrive.
In this episode of Salesforce Radio, we sit down with Emmanuel Fousteris, from PwC South Africa, to explore his incredible journey from economics and investment management to becoming a sought-after Salesforce consultant.
Emmanuel shares his unique path, starting in finance and marketing, and how a pivotal conversation led him to embrace the Salesforce ecosystem. Whether you're a Salesforce enthusiast, a consultant, or just curious about the power of tech in making a positive impact, Emmanuel’s insights and stories will inspire you.
Don’t miss out on this engaging conversation!
Join us on Salesforce Radio as we dive into the incredible journey of Eric Praud, a Salesforce MVP who transitioned from a career in catering to becoming a seasoned expert in the Salesforce ecosystem.
In this episode, Eric shares insights from his 14-year journey, starting from his early days in Salesforce support to becoming a top consultant. Discover how he navigated the challenges of switching careers, embraced the evolving landscape of Salesforce, and the unique perspective he brings to the community.
Whether you're new to Salesforce or a seasoned professional, Eric's story is both inspiring and full of practical advice.
Tune in for a blend of personal experiences, professional growth, and a deep dive into what makes Salesforce such a powerful platform.
Welcome to Salesforce Radio!
We’re chatting with Gian Piere Vallejos, a Salesforce MVP and developer from Peru. In this episode, Gian shares his journey from web development to becoming a key figure in the Salesforce ecosystem. Discover how authenticity and generosity have shaped his career and community contributions.
Gian also delves into his personal focus on philosophy and spiritual well-being, offering insights on balancing professional success with personal growth. Plus, explore his candid thoughts on the impact of AI in Salesforce and the importance of realistic expectations.
Whether you're a seasoned Salesforce professional or just starting out, this episode offers valuable perspectives and inspiration for everyone.
Welcome to Salesforce Radio!
We’re chatting to Warren Walters, a Salesforce MVP with 18 certifications and over a decade of experience in the Salesforce ecosystem.
In this episode, Warren shares his journey from high school robotics enthusiast to renowned Salesforce developer. Discover what makes Salesforce development unique, how it simplifies complex projects, and why Warren fell in love with the platform.
We dive into Warren's career path, exploring his early days of coding, his transition into consulting, and the variety of roles he's undertaken. Warren also sheds light on his passion for education and his mission to demystify coding and empower new developers through programs like Cloud Code Academy.
Whether you're a seasoned developer, an aspiring coder, or just curious about the world of Salesforce, this episode offers valuable insights and inspiration. Tune in to hear about Warren's experiences, challenges, and the ever-evolving landscape of Salesforce development.
Welcome to Salesforce Radio, your destination for insights, news, and connections within the dynamic Salesforce ecosystem!
In Episode 12 of Salesforce Radio, Ben Miller pulls up a seat with Salesforce professional Maria Rajpoot. Maria has years of experience in marketing and CRM. So join us in discovering more about Maria's career journey and how she started from not knowing anything about the ecosystem to working directly on the tech side of Salesforce 18 years later.
Maria discusses how important it is to understand your business and what needs to change before kicking off implementation. She also zones in on how UI/ UX design can enhance productivity for end-users.
Make sure to stay tuned for all the highlights from this thought-provoking conversation, and find out what Maria thinks are the biggest Salesforce trends in 2024!
Eric Dreshfield, Salesforce MVP Hall of Famer, shares his inspiring journey within the Salesforce ecosystem.
From working a temporary call center job to becoming an influential community leader, Eric's story showcases the power of involvement and genuine connections.
Discover how Eric's passion for learning led him to taking part in user group meetings, start his own, and eventually transition into impactful roles focused on community building and event management. Learn how the supportive Salesforce community shaped his career and how updating his LinkedIn profile opened new doors for independent consulting. Eric's story emphasizes the importance of personal branding, giving back to the community, and leveraging the ISV market for professional growth.
Whether you're a Salesforce beginner or a seasoned expert, this episode offers valuable insights on thriving in the ecosystem.
Loading Episode 10 of Salesforce Radio, your destination for hot takes on exciting topics in our dynamic community!
In this episode, we dive into an insightful conversation with Rhys Morgan, who shares his transformative journey with Salesforce.
Starting as a curious employee, Rhys has navigated his way through the Salesforce ecosystem, leveraging its powerful tools to bring robust automations, optimizations, and insights to his company. In this episode, discover how Salesforce has not only enhanced operational efficiency but also helped in steering Rhys's company through challenging times.
Rhys discusses the important shifts in his perspective and the company’s strategy, detailing how simple tasks in Salesforce led to major organizational changes. From tackling everyday business challenges to becoming a key player in his company's strategic planning, Rhys's experience shows just how powerful it can be to embrace technology and keep learning.
In Episode 9 of Salesforce Radio, we're thrilled to have Erick Mahle, a seasoned Salesforce consultant and RevOps expert.
Erick shares the dynamic challenges and learning opportunities that Salesforce consulting offers, and how it exposes you to a variety of business processes and solutions.
Fresh from a Salesforce Ben webinar on the topic, Erick discusses the ongoing debate in the Salesforce community about whether it's best to build or buy your RevOps solution.
You will also learn more about Erick’s current role at Lendz, where he spearheads digital transformations, integrating Salesforce from scratch, and moving away from legacy systems.
Catch the full episode now!
Join us for Episode 8 of Salesforce Radio, where we learn how to customize your system with Senior Salesforce Admin Charlotte Perrill.
Charlotte shares her journey from operations to becoming a Salesforce power user, highlighting pivotal moments and the transformative impact of Salesforce on her daily work.
Charlotte explains that with the power of AI + Salesforce, tasks that previously took hours can now be completed in minutes!From meeting challenges head-on to leveraging Salesforce for operational efficiency, Charlotte's insights are invaluable for anyone looking to enhance their CRM strategies.
Why waste time ever again?Tune in now for all the details!
Welcome to Salesforce Radio, your destination for insights, news, and connections within the dynamic Salesforce ecosystem.
In episode 7 of Salesforce Radio, Ben Miller connects with GPT & AI expert Mark Good to discuss the transformative role of artificial intelligence within the Salesforce ecosystem. Mark shares his insights on the ongoing AI revolution, detailing how it's shaping the Salesforce landscape and the broader technological environment. Mark discusses the transition from the initial hype surrounding AI to what he describes as the 'building phase' - a critical period where the real work of integrating AI into business processes begins. Tune in for the full episode now!
Welcome to Salesforce Radio, your destination for insights, news, and community connections within the dynamic Salesforce ecosystem!
In episode 6, Ben Miller chats with Jason Adams, Director of Operations at Hoglund & Mrozik. After joining the firm eight years ago, Jason introduced the team to Salesforce. Hoglund & Mrozik have never looked back. Today, they continue to push the limits through dynamic self-service processes like document collection, a long-established problem within the legal field.There’s no stopping Jason. He is on a mission to complete Salesforce certifications and launch a partnership focusing on Salesforce implementation in the legal field.
Listen to our podcast to find out more about what Jason thinks are the biggest wins for using Salesforce in the legal industry!
Welcome to Salesforce Radio, your destination for insights, news, and community connections within the dynamic Salesforce ecosystem!
In episode 5, Ben Miller chats with Bradley Rice, owner of Talent Stacker. Bradley's consultancy helps people across all industries land a job in the Salesforce ecosystem.Bradley has many years of Salesforce experience and loads of advice to jumpstart your employment journey.
Listen to our podcast to find out more about Bradley's unique adventure and what he thinks are the biggest Salesforce trends in 2024!
Welcome to Salesforce Radio, your destination for insights, news, and connections within the dynamic Salesforce ecosystem!
In Episode 4 of Salesforce Radio, Alice Meyer pulls up a seat with Salesforce MVP and Golden Hoodie recipient Nadina D. Lisbon. Nadina is an ambassador for many inspiring Salesforce initiatives, such as Salesforce Well-Architected, Ladies Be Architects, MuleSoft, and Dreamin’ In Color, to name a few.
She is passionate about giving back to the Salesforce ecosystem, sharing skills, and brainstorming big-picture ideas. Keep reading for all the highlights from this thought-provoking conversation, and find out what Nadina thinks are the biggest Salesforce trends in 2024!
Welcome back, Salesforce users, trailblazers, and Titans!
Salesforce Radio, hosted by Ben Miller, is your destination for insights, news, and connections within the Salesforce ecosystem.
In Episode 3, Ben is chatting with the owner of Amanda Perkins Consulting Inc. Amanda has worked in the Salesforce space under different roles for a decade and is now helping businesses bridge the gap between technical and practical Salesforce solutions.
Join us in this podcast as Amanda shares her career journey and explains how she went from selling solutions like Sales Cloud, Service Cloud, and Pardot to independently and remotely assisting businesses with Salesforce implementations for their unique requirements.
In this episode, Amanda takes us through:
Welcome to Salesforce Radio, your destination for insights, news, and connections within the dynamic Salesforce ecosystem. In episode 2 of Salesforce Radio, Ben Miller sits down with Joseph Kubon and Andy Forbes, co-authors of the trailblazing book ChatGPT for Accelerating Salesforce Development.
Since the 1950s, we’ve been learning to speak the language of computers. We are about to enter a world where computers learn to speak our language! In the past, we could touch, feel, and see the information shaping our lives but today everything is in the cloud! We have no idea where any hardware or operating system is located. The languages have libraries, they are interpreted and completely abstracted. Salesforce itself is abstracted! It has become increasingly obvious that the next level of abstraction is Generative AI!
What does this new era hold for us and how will the AI revolution shape the future of Salesforce?
Welcome to Salesforce Radio!
In this interview, Ben Miller from Titan, sits down with Jordan Nelson, founder of Simple Salesforce, to find out what makes him tick. Jordan has consulted for dozens of Salesforce orgs and has recently been named a LinkedIn Top Voice.
This puts him in the top 0.5% of the LinkedIn community and officially recognizes him as a thought leader in his field.
He is one of the only members in the Salesforce influencer space to achieve this!