Welcome to Salesforce Radio, your destination for insights, news, and connections within the dynamic Salesforce ecosystem. In episode 2 of Salesforce Radio, Ben Miller sits down with Joseph Kubon and Andy Forbes, co-authors of the trailblazing book ChatGPT for Accelerating Salesforce Development.

Since the 1950s, we’ve been learning to speak the language of computers. We are about to enter a world where computers learn to speak our language! In the past, we could touch, feel, and see the information shaping our lives but today everything is in the cloud! We have no idea where any hardware or operating system is located. The languages have libraries, they are interpreted and completely abstracted. Salesforce itself is abstracted! It has become increasingly obvious that the next level of abstraction is Generative AI!

What does this new era hold for us and how will the AI revolution shape the future of Salesforce?