Retail Unwrapped - from The Robin Report

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Retail Unwrapped - from The Robin Report

Shelley E. Kohan

264 episodes

1 day ago

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Here’s a stark warning for beauty executives: Brands that cling to traditional manufacturing models are already obsolete—they just don't know it yet. The challenges facing beauty CMOs are hitting critical mass: It's not just driving growth, it’s how to get to market at the speed of culture shifts and keep up digitally and socially. Lauren Thermos is General Manager of Atelier, an Australian produc...

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All content for Retail Unwrapped - from The Robin Report is the property of Shelley E. Kohan and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Here’s a stark warning for beauty executives: Brands that cling to traditional manufacturing models are already obsolete—they just don't know it yet. The challenges facing beauty CMOs are hitting critical mass: It's not just driving growth, it’s how to get to market at the speed of culture shifts and keep up digitally and socially. Lauren Thermos is General Manager of Atelier, an Australian produc...

Show more...

News Commentary

Episodes (20/264)

Retail Unwrapped - from The Robin Report

EP 264: Fast Tracking the Beauty Industry

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Here’s a stark warning for beauty executives: Brands that cling to traditional manufacturing models are already obsolete—they just don't know it yet. The challenges facing beauty CMOs are hitting critical mass: It's not just driving growth, it’s how to get to market at the speed of culture shifts and keep up digitally and socially. Lauren Thermos is General Manager of Atelier, an Australian produc...

1 day ago

28 minutes

Retail Unwrapped - from The Robin Report

EP 263: How Uncle Jerry’s Pretzels Is a Poster Child for Healthy Snacks

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Big brands in the food industry face a double-edged challenge: Make snacks healthy and deliver duller colors and unfamiliar tastes. Eliminating dyes and reducing preservatives and sugar are consumer demands that are forcing food manufacturers to reformulate decades-old products that those consumers have developed taste preferences for. Join Shelley and Misty Skolnick, Co-owner of Uncle Jerry’s Pre...

1 week ago

26 minutes

Retail Unwrapped - from The Robin Report

EP 262: A Preview of Mixed Holiday Spending Trends

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! In a wide-ranging conversation, Shelley and Tom McGee, president and CEO of ICSC, discuss a mix of consumer trends that will impact holiday spending. It might surprise you to know that Gen X controls 33 percent of all spending (although only 19 percent of the U.S. population); so why are retailers still ignoring them? There’s $1.4 trillion wealth transfer to this generation that nobody's talking a...

2 weeks ago

26 minutes

Retail Unwrapped - from The Robin Report

EP 261: Why Traditional Retail Stores Are Missing Return on Experience

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! When you are an architect who works on projects around the world, your perspective about American retail changes through a refined filter. Kevin Roche, Founder of Roche Design Strategy, has the advantage of understanding firsthand the power of Return on Experience (ROE). He believes traditional retailers face an uncomfortable truth: Legacy KPIs are measuring the wrong things entirely. The most suc...

3 weeks ago

35 minutes

Retail Unwrapped - from The Robin Report

EP 260: Leading with Impact and Purpose

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Modern leadership often confuses constant availability with maximum impact. It veers off course when it ignores intuition in favor of data. Join Shelley and Melissa Gonzalez, Principal and founder of MG2 in a conversation about her new book, The Purpose Pivot, which explores why understanding your genuine zone of impact requires ruthlessly eliminating everything without purpose. They discuss how m...

4 weeks ago

26 minutes

Retail Unwrapped - from The Robin Report

EP 259: How to Get a Better Seat at the Table

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Here’s a surprising fact: A workplace revolution is underway and fundamentally reimagining how ergonomics drives productivity and employee retention. With mandates of returns to office, companies are discovering that outdated workspace designs are accelerating turnover. Progressive organizations leverage ergonomic innovation as a competitive weapon. Join Shelley and Bob King, Founder and CEO of ic...

1 month ago

22 minutes

Retail Unwrapped - from The Robin Report

EP 258: AI Is Transforming the Fashion Supply Chain

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! The fashion industry's stubborn reliance on outdated supply chain practices is bleeding profits and destroying consumer trust. Traditional approaches to sizing, inventory management, and trend forecasting are creating failures across the entire value chain, from excess inventory that decimates sustainability goals to astronomical return rates that crush margins. While most companies still operate ...

1 month ago

31 minutes

Retail Unwrapped - from The Robin Report

EP 257: How to Build a Retail Media Empire

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Spoiler alert: The physical store is an experiential platform that can tap into retail media network ad spending projected to reach $100 billion by 2026. In a digital marketplace, dynamic advertising platforms leverage AI-powered analytics to capture real-time customers. Walmart gets it and its Connect media platform is driving 12 percent of their profits. Join Shelley and David Simon, EVP of Adve...

1 month ago

25 minutes

Retail Unwrapped - from The Robin Report

EP 256: Primark Sets Its Sights on the States

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Primark's strategic U.S. expansion started 10 years ago and is a master plan in calculated retail growth that could fundamentally reshape America's affordable fashion landscape. Primark has 450 stores worldwide and 33 in the States. It has ambitious plans to expand with 60 to captivate the American shopper. Join Shelley and Rene Federico, Head of Marketing for Primark U.S. as they discuss Primark'...

1 month ago

23 minutes

Retail Unwrapped - from The Robin Report

EP 255: Why Retailers Are Becoming Political Casualties in Culture Wars

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Crisis management has become a requisite strategy in today’s fractious marketplace. The socio-political landscape has become a minefield for retailers where one misstep can trigger unprecedented consumer backlash and boycotts. In today's hyperconnected environment, every consumer with a smartphone becomes a potential crisis catalyst, documenting empty shelves and operational failures that go viral...

2 months ago

27 minutes

Retail Unwrapped - from The Robin Report

EP 254: Ace Hardware Knows How to Build Community

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! How do you make yourself matter to your local community? If you’re a hardware retailer, what you have to offer is more than nice; it’s a necessity. Ace Hardware gets it. They are innovative players in the retail media landscape with RedVest Media, designed to drive embedded community relationships that translate into measurable ROI advantages. Join Shelley and Molly Hjelm, Corporate Vice President...

2 months ago

21 minutes

Retail Unwrapped - from The Robin Report

EP 253: An Inside Look at The Honest Company’s Transformation

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Some turnarounds make for epic legends. How do you rebuild a brand and transform it dramatically in two years? The Honest Company, co-founded by Jessica Alaba in 2011, is experiencing a renaissance with double-digit revenue growth and the highest gross margin in the history of the company. Join Shelley and Carla Vernón, CEO of The Honest Company in a candid conversation on how authentic brand purp...

2 months ago

26 minutes

Retail Unwrapped - from The Robin Report

EP 252: Blunt Talk About Retail News Headlines

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Provocative, controversial, and blunt observations about what’s making retail news headlines. Shelley and TRR contributor Mark Cohen, who is an industry veteran and former director of retail studies at Columbia Business School, explore a few of the difficult challenges facing retail leaders. They reveal truths about vendor abuse (new revenue streams from chargebacks for questionable violations), t...

2 months ago

40 minutes

Retail Unwrapped - from The Robin Report

EP 251: Surprises About Rising Food Costs

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! While consumers fixate on tariffs as the primary force behind rising food prices, the reality is far more complex and revealing. Regulatory changes, labor costs and operational expenses coupled with new tariff pressures on some food categories are creating uncharted supply-demand dynamics. Join Shelley and Stew Leonard, Jr., president and CEO of Stew Leonard’s as they discuss the three-tier cost s...

2 months ago

36 minutes

Retail Unwrapped - from The Robin Report

EP 250: AI Alert: The Retail Workforce Is About to Change

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! The retail industry stands at a crossroads where artificial intelligence threatens to eliminate millions of jobs while simultaneously creating new opportunities—but only for those retailers smart enough to adapt. Rather than competing with AI, forward-thinking executives are discovering how to amplify human skills like negotiation, empathy, and conflict resolution in collaboration with technology....

3 months ago

36 minutes

Retail Unwrapped - from The Robin Report

EP 249: Why the Fed’s Policy Paralysis Threatens BTS and Holiday

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! The Federal Reserve's policy paralysis is creating a perfect storm for retailers heading into the most critical selling season of the year. Inflation is still threatening, labor markets are more fragile than they appear, and tariff-driven price increases are hitting apparel and durables precisely when consumers need to make back-to-school and holiday purchases, Join Shelley and economist Daniel Al...

3 months ago

24 minutes

Retail Unwrapped - from The Robin Report

EP 248: Stop Chasing Normal: Disruption Is Your Opportunity

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! The retail apocalypse isn't coming—it's here, and survival depends on adaptation, not market dominance. Consumer behavior has fundamentally shifted beyond price sensitivity to a complex value equation encompassing convenience, curation, and experiential factors. Consumers have restructured how they engage with brands, migrating away from traditional retail stores toward a melding of physical retai...

3 months ago

35 minutes

Retail Unwrapped - from The Robin Report

EP 247: Watch What Your Customers Do, Not Say

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Do you know how to unlock the hidden opportunities in what your customers aren’t telling you? Traditional consumer research captures what customers say they want but misses the subconscious decisions driving 85 percent of purchasing behavior. Ethnographic research reveals the gap between stated preferences and actual shopping patterns identifying untapped revenue opportunities hiding in plain sigh...

4 months ago

30 minutes

Retail Unwrapped - from The Robin Report

EP 246: The Retail Marketing Test: AI or Human?

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Special Guest: Greg Licciardi, Vice President of Sponsorships and Partner Programs at the Association of National Advertisers; Adjunct Professor of Marketing at Fordham and Seton Hall Universities. AI may replace some marketing functions as a more precise, cost-efficient way to reach and retain customers. The challenge is to match AI’s efficiency with the fundamental human connections that ...

4 months ago

33 minutes

Retail Unwrapped - from The Robin Report

EP 245: Wholesale Isn't Dead, It’s Revitalizing Growth

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! The traditional wholesale model isn't dying—it's evolving into something far more strategic and profitable than many executives realize. The widespread belief that direct-to-consumer channels automatically deliver superior margins is a myth. Successful brands are leveraging sophisticated wholesale partnerships to achieve sustainable growth and profits. Join Shelley and Liza Amlani, Founder of Reta...

4 months ago

25 minutes