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Restaurant Ready
Matt Jennings
40 episodes
2 days ago
RESTAURANT READY: THE BLUEPRINT FOR SUCCESS IN THE HOSPITALITY INDUSTRY Restaurant Ready is your backstage pass to the inner workings of the hospitality industry’s brightest stars. This podcast promises authentic discussions with the most influential chefs, restaurateurs, and food media experts. Award-winning chef, restaurateur, and cookbook author Matt Jennings, along with the MAJC team, helm this weekly podcast. In each episode, industry veterans sit down for candid conversations revealing the honest stories behind their achievements, exploring the strategies, philosophies, and lessons learned along the way that shaped their path to success. Learn from the guests’ unique formula for creating consistent positive results in their business and personal lives. Restaurant Ready delivers unparalleled value for restaurant owners, chefs, and managers looking to elevate their careers and businesses. Listen in for a unique, no-holds-barred exploration of what it takes to thrive in the competitive world of hospitality. With each episode, we will discuss the state of the industry, the challenges we face and how to approach them, and ideas from the experts on how to best prepare yourself for success. You'll walk away with new ideas, and inspiration, as well as a greater sense of community and support as you drive your own success story.
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Management
Business,
Entrepreneurship
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All content for Restaurant Ready is the property of Matt Jennings and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
RESTAURANT READY: THE BLUEPRINT FOR SUCCESS IN THE HOSPITALITY INDUSTRY Restaurant Ready is your backstage pass to the inner workings of the hospitality industry’s brightest stars. This podcast promises authentic discussions with the most influential chefs, restaurateurs, and food media experts. Award-winning chef, restaurateur, and cookbook author Matt Jennings, along with the MAJC team, helm this weekly podcast. In each episode, industry veterans sit down for candid conversations revealing the honest stories behind their achievements, exploring the strategies, philosophies, and lessons learned along the way that shaped their path to success. Learn from the guests’ unique formula for creating consistent positive results in their business and personal lives. Restaurant Ready delivers unparalleled value for restaurant owners, chefs, and managers looking to elevate their careers and businesses. Listen in for a unique, no-holds-barred exploration of what it takes to thrive in the competitive world of hospitality. With each episode, we will discuss the state of the industry, the challenges we face and how to approach them, and ideas from the experts on how to best prepare yourself for success. You'll walk away with new ideas, and inspiration, as well as a greater sense of community and support as you drive your own success story.
Show more...
Management
Business,
Entrepreneurship
Episodes (20/40)
Restaurant Ready
Belle English on Building Culinary Teams That Thrive on Curiosity and Chemistry

Belle English is the Culinary Director at Williams-Sonoma, leading the brand’s Test Kitchen and overseeing recipe development, product innovation, and culinary content. A Boston native who grew up in her family’s restaurants, English opened her own bakery at 17 and went on to work with America’s Test Kitchen before joining Williams-Sonoma. In this episode, English shares lessons on creativity, leadership, and authenticity, plus a rare look behind the scenes of one of America’s most iconic culinary brands.

Takeaways

  • Build confidence by mastering the rules before breaking them
  • Stay authentic, and success will follow genuine passion
  • Creativity thrives when process meets play
  • Hire for curiosity and work ethic, not just credentials
  • Chemistry in the kitchen matters as much as skill
  • Nostalgia and innovation can coexist in brand storytelling
  • Leadership means empowering others to teach and create
  • Great teams balance aspiration with attainability
  • Measure success through fulfillment, not metrics
  • Legacy brands stay relevant by evolving with purpose


Want to connect directly with industry thought leaders like today’s guest?

MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

Show more...
2 days ago
43 minutes

Restaurant Ready
Breana Killeen on Backing Small Farms Without Burning Restaurants' Budgets

Breana Killeen is a food writer, recipe developer, culinary nutritionist, and farmer based in Vermont. With over 16 years of experience in food media, she’s written and edited more than 2,500 recipes for brands like EatingWell, AllRecipes, and HelloFresh while also running Killeen Crossroads Farm, a small regenerative farm she co-owns with her husband. In this conversation, Killeen joins chef Matt Jennings and Carolyn Grillo to talk about building a closed-loop farm system, bridging the gap between chefs and small farmers, and finding the balance between sustainability, food media, and family life.


Takeaways

  • A closed-loop system lets animals, crops, and compost sustain one another
  • Strong farm-to-chef relationships rely on trust and communication
  • Educate diners about the true cost of food and the value of quality ingredients
  • Resourcefulness starts with using every part of the ingredient
  • Small local commitments create lasting impact
  • Tastings build curiosity and connection within the team
  • Bridge food media and farming to show seasonality and sustainability
  • Cultural respect begins with intention and technique
  • Use menus and language as tools for education, not just marketing
  • Authenticity and curiosity keep the work meaningful


Want to connect directly with industry thought leaders like today’s guest?

MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

Show more...
1 week ago
42 minutes

Restaurant Ready
Michel Nischan on Using Sourcing and Storytelling to Build Strong Customer Bonds

Chef Michel Nischan is a four-time James Beard Award–winning chef, author, and food equity advocate whose work has transformed how America thinks about sustainable food systems. Over a four-decade career, he’s cooked in acclaimed restaurants, co-founded the James Beard Foundation’s Chef Boot Camps for Policy and Change, and launched Wholesome Wave, a nonprofit creating access to healthy food for underserved communities. In this episode, Nischan joins chef Matt Jennings and Carolyn Grillo to discuss the broken links in our food system, how chefs can drive change through storytelling and collaboration, and why authenticity and purpose remain the most powerful ingredients in leadership.

Takeaways

  • Understand why the U.S. food system has stalled and where innovation must happen
  • Advocate through optimism, not fear, and invite people to the table
  • Lead change locally before scaling it nationally
  • Build empathy by helping every team member experience every role
  • Collaboration among chefs amplifies both purpose and profit
  • Start your story with “why,” letting your menu reflect your mission
  • Show diners how their choices support farmers, artisans, and communities
  • Technology and demand can make regenerative systems scalable
  • Authenticity and generosity are the best marketing
  • Purpose-driven leadership outlasts trends


Want to connect directly with industry thought leaders like today’s guest?

MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

Show more...
2 weeks ago
47 minutes

Restaurant Ready
Juan Perez on Why Chasing Viral Trends Won't Keep a Restaurant Relevant

Juan Perez has built a global reputation for his mastery of Neapolitan pizza.

Originally from Colombia, Perez rose from a teenage line cook to executive chef of Posto in Boston, where his work has earned recognition on the prestigious 50 Top Pizza list and a place among the world’s top 100 pizza chefs. In this episode, Perez shares his journey, why mentorship and systems are central to his leadership, and how he’s using both social media and nonprofit work to shape the next generation of pizza makers.


Takeaways

  • Quality and consistency are the best promotion
  • Simple, written systems protect standards
  • Long, controlled fermentation drives flavor and repeatability
  • Mentorship means teaching the process and being available
  • Ownership mindset matters, even when you are not the owner
  • Social media works when it’s authentic, consistent, and skill-forward
  • Local creators can move the needle more than viral global views
  • Education and community expand opportunity


Want to connect directly with industry thought leaders like today’s guest?

MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.


Show more...
3 weeks ago
50 minutes

Restaurant Ready
Hugh Acheson on Keeping the Fire for Food Alive Without Letting the Pressure Win

Chef Hugh Acheson’s career is rooted in restaurants, but his impact is measured in people.

The James Beard Award–winning chef, author, and community advocate joins us to reflect on his evolution from fine dining restaurateur to private chef, mentor, and nonprofit founder. In this episode, Acheson opens up about walking away from traditional restaurant ownership, why profitability is harder than ever, and how simplicity, mentorship, and staying true to your values can drive lasting success.

Takeaways

  • Leadership today means mentorship, not micromanagement
  • Private cheffing can offer creative freedom with less burnout
  • Profitability is increasingly difficult in traditional restaurant models
  • Scaling too quickly can dilute culture and consistency
  • Community work should be authentic, not performative
  • Simpler food doesn’t mean less skill, just more restraint
  • Mentorship is one of the most lasting forms of legacy
  • Independent restaurants need new tools and new math to survive

Want to connect directly with industry thought leaders like today’s guest?

MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

Show more...
1 month ago
40 minutes

Restaurant Ready
Brian Baxter on What No One Told Him About Starting a Restaurant

Chef Brian Baxter didn’t want to run someone else’s kitchen. He wanted to build his own.

Now the executive chef and partner at The Catbird Seat in Nashville, Baxter is leading one of the country’s most innovative tasting menus. In this episode, he shares how he creates layered, intentional experiences; why collaboration drives everything at his restaurant; and how he’s developing the next generation of leaders through thoughtful mentorship and systems.

Takeaways

  • Collaboration is the foundation of creative kitchen culture
  • Great tasting menus are built on storytelling, not just technique
  • Transparency in decision-making empowers staff at every level
  • Growth comes from curiosity and consistency
  • Mentorship means sharing the process, not just the outcome
  • Leaders must check in constantly to build team stability
  • Being a chef today requires emotional intelligence and adaptability

Want to connect directly with industry thought leaders like today’s guest?

MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

Show more...
1 month ago
53 minutes

Restaurant Ready
Kevin Boehm on Scaling Big: Key Lessons from Opening 40+ Restaurants

Kevin Boehm has spent his career building iconic restaurants. But after co-founding Boka Restaurant Group and opening over 40 establishments, the James Beard Award–winning restaurateur found himself battling burnout, loss, and collapse at the height of the pandemic. Boehm shares how therapy, systems, and human-centered leadership helped him come back stronger, with a new lens on wellness, hiring, and scaling sustainably.


In this episode, Boehm opens up about the personal struggles behind his professional pivot, what it takes to turn a good restaurant into a great one, and how he has systematized success across dozens of venues without losing soul.


Takeaways:

  • Build culture through holistic onboarding and role rotations
  • Embrace hypercritical feedback to grow from good to great
  • Use SOPs to scale without losing touch
  • Adapt operations post-crisis with evolving playbooks
  • Train leadership to think financially and act like owners
  • Technology should empower, not replace, hospitality
  • Sustainable growth requires slowing down to align the team
  • Personal transformation strengthens professional leadership

Want to connect directly with industry thought leaders like today’s guest?


MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.


Show more...
1 month ago
47 minutes

Restaurant Ready
Eli Sussman on Juggling Parody and Professionalism

Chef Eli Sussman isn’t just the chef and partner of Brooklyn’s Gertrude’s, he’s also the internet’s sarcastic observer of restaurant culture through his viral account, The Sussmans. In this episode, he opens up about balancing family life with kitchen life, how satire creates community, and what happens when you bring authenticity (and humor) to the leadership table.


If you’ve ever laughed at one of his memes, you’ll want to hear the mindset behind them and the very real vision Sussman has for a healthier, more honest restaurant industry.


Takeaways

  • Build staff trust by working shoulder to shoulder in the kitchen
  • Create clear expectations: show up on time, work clean, respect your team
  • Advocate for professionalism from both owners and employees
  • Let humor be a bridge between generations in the kitchen
  • Use social media to spotlight industry issues, not just aesthetics
  • Treat leadership like mentorship, not dictatorship
  • Balance family and restaurants through structure, not spontaneity
  • See memes as community glue that spark memory and connection
  • Embrace technology to grow as a chef and owner
  • Be open about mistakes because they shape better hires and culture

Want to connect directly with industry thought leaders like today’s guest?

MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

Show more...
1 month ago
42 minutes

Restaurant Ready
Yia Vang on Building a Restaurant That Tells His Story

Chef Yia Vang didn’t just open a restaurant, he built a cultural restoration project.

The James Beard–nominated chef and founder of Union Hmong Kitchen joins us to share how food became his medium for storytelling, identity, and healing. Born in a Thai refugee camp and raised in Wisconsin, Vang now leads one of the most compelling restaurants in America, not just for its dishes but for its purpose. In this conversation, he opens up about hiring with intention, designing rituals for team connection, and redefining tradition in a modern context.


Takeaways

  • Restaurants can serve as restoration projects, not just businesses
  • Hiring should be about people who reflect your values, not their resume
  • Systems should protect storytelling, not erase it
  • Leadership is about lifting others into their own spotlight
  • Menus can be acts of protest, healing, and cultural expression
  • Authenticity is a lived experience, not a marketing strategy
  • Cultural education is part of service, not separate from it
  • Your kitchen culture reflects what you protect with your systems
  • To honor tradition, you sometimes have to evolve it


Want to connect directly with industry thought leaders like today’s guest?


MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

Show more...
1 month ago
41 minutes

Restaurant Ready
Gavin Kaysen on Balancing Leadership and Wellness

Chef Gavin Kaysen has built one of the most respected restaurant groups in the country by putting trust at the center of everything. 

The two-time James Beard Award winner opens up about leadership, mentorship, and the systems that support his growing team across Spoon and Stable, Demi, Bellecour Bakery, and more.

From daily writing rituals to open-door mentorship to teaching financial literacy, Kaysen shares the mindset behind scaling culture without losing soul. He talks about hiring philosophies, the role of emotional intelligence, and even what it’s like to meet with governors to advocate for wage reform. His insights are generous, grounded, and immediately useful for operators at any level.

Takeaways

  • Consistency starts with daily rituals like writing and reflection
  • Teaching financial fluency empowers team members to grow
  • Leaders should invite questions and build trust over time
  • Culture is practiced through small, daily actions
  • Taking care of your team leads to stronger financial outcomes
  • Hiring well means looking beyond skill to emotional intelligence
  • Leadership requires knowing when to say yes and when not to
  • Technology should solve real problems, not add complexity
  • Open communication during staff exits builds long-term respect
  • Investing in mentorship is investing in the future of the industry

Want to connect directly with industry thought leaders like today’s guest?

MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

Show more...
2 months ago
42 minutes

Restaurant Ready
Sean Sherman on Reclaiming Indigenous Foods and Their Cultural Legacy

What would it take to rebuild our food system from the ground up, one rooted in community, sustainability, and ancestral knowledge?

That is the work chef Sean Sherman has dedicated his career to.

A member of the Oglala Lakota tribe and founder of the nonprofit NATIFS (North American Traditional Indigenous Food Systems), Sherman is on a mission to make Indigenous cuisine visible, viable, and vital to America’s culinary future. In this conversation, Sherman explains what “decolonizing your diet” really means, and why this work goes far beyond the plate.

We talk about food as a tool for sovereignty, the economic power of restaurants, and how every chef can be more intentional in how they source, educate, and serve. If you care about food, equity, or the land beneath your feet, this episode is essential listening.


Takeaways

  • Use restaurants as job engines and cultural tools
  • Rethink where your food dollars go, and whom they empower
  • Source Indigenous ingredients to expand flavor and equity
  • Normalize healthful food as delicious and dignified
  • Center community in sustainability, not just product labels
  • Understand colonization’s role in modern food systems
  • Support local producers before leaning on certification
  • Break away from default Sysco-style supply chains
  • Build spaces that teach, heal, and feed
  • Recognize how restaurant choices can reclaim narratives


Want to connect directly with industry thought leaders like today’s guest? MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

Show more...
2 months ago
41 minutes

Restaurant Ready
James Galbraith on Engineering a Restaurant That Can Handle 900 Covers a Night

Chef James Galbraith is building restaurants that scale and a culture that lasts.


The Michigan-based chef and restaurateur behind Houndstooth, Animal, and Post Boy walks us through his journey from dish pit to design-led hospitality. In this episode, Galbraith shares what it takes to open three distinct concepts in a small town, the systems that support rapid growth, and how he recruits and retains top-tier talent. From navigating city regulations to embracing kitchen screens, he’s rewriting what local success looks like and making it intentional every step of the way.


Takeaways

  • Opening restaurants in seasonal towns requires intentional design and operations
  • Scaling from 100 to 1,000 covers demands clear systems and technology adoption
  • Founding teams matter: shared values and aligned vision are essential
  • Small towns can attract national talent when the mission and benefits are strong
  • Building a brand means integrating merch, design, and community connection
  • Recruiting nationally requires flexibility and upfront investment
  • Leaders must adapt to shifting staff expectations, prioritizing well-being over just pay
  • Marketing goes beyond social media, encompassing merch, messaging, and emotional connection
  • Municipal rules vary, so understanding city politics is part of the job


Want to connect directly with industry thought leaders like today’s guest?

MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

Show more...
2 months ago
38 minutes

Restaurant Ready
Sarah Grueneberg on Making a Big Impact in Independent Restaurants

How do you grow a business without losing your soul or your standards? Chef Sarah Grueneberg has answers.

From Top Chef finalist to James Beard Award-winning chef and owner of Monteverde in Chicago, Grueneberg opens up about mentorship, retention, ownership, and accountability. In this episode, she shares her approach to training, internal leadership development, and the hard-earned wisdom that comes from nearly a decade of running a successful restaurant. With a second concept on the way, Sarah is redefining what growth looks like on her own terms.


Takeaways

  • Investing in team culture is just as important as investing in design or equipment
  • Upholding standards consistently helps prevent resentment and slippage
  • Building a “new independent restaurant structure” requires rethinking HR and training
  • Owning your real estate provides flexibility, equity, and long-term protection
  • Mentorship includes letting go and empowering future leaders
  • Growth can be an act of retention when done intentionally
  • Fair, consistent PTO policies help avoid animosity among staff
  • Positivity and accountability need be managed in real-time, not left for “tomorrow”
  • Celebrity status can support a business, but values dictate its direction
  • Partnering with the right nonprofit (like Southern Smoke) creates real industry impact


Want to connect directly with industry thought leaders like today’s guest?

MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

Show more...
2 months ago
42 minutes

Restaurant Ready
Graham Elliot on Building a High-Performing Team Without Losing His Mind

From fine dining to Lollapalooza and MasterChef, Graham Elliot’s journey is anything but ordinary.
In this vibrant episode, Chef Graham Elliot shares how a punk rock spirit, deep empathy, and a love for teaching have shaped his path across restaurants, television, and fatherhood. He reflects on the value of authenticity, building restaurant teams like bands, using media to connect more personally, and how a life-saving health decision transformed not only his body, but also his career. This episode is full of energy, heart, and hard-won wisdom.

Takeaways
- Make the kitchen a stage for creativity, individuality, and reinvention
- Lead teams by recognizing unique talents, not enforcing hierarchy
- Remember that TV fame is fleeting; purpose and authenticity endure
- Treat health journeys as personal and sometimes public, but always powerful
- Approach food and music as forms of collaboration, storytelling, and disruption
- Use teaching and mentoring as acts of service that outlast any review or award
- Build a career in hospitality by embracing change, not resisting it
- Use social media to humanize chefs and break down barriers to access
- Approach kids and kitchens with patience, honesty, and humor
- Welcome the evolving definition of “chef” as a positive change

Want to connect directly with industry thought leaders like today’s guest?
MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

Show more...
3 months ago
40 minutes

Restaurant Ready
Andrew Zimmern on The One Soft Skill That Is Key to Thriving in Hospitality

From addiction to advocacy: Chef Andrew Zimmern’s story is a masterclass in purpose-led leadership.

The James Beard and Emmy Award-winning chef, TV personality, and entrepreneur reflects on the power of service, storytelling, and saying “yes.” In this deeply personal episode, Chef Andrew opens up about recovery, responsibility, and what it means to use your platform for lasting impact. From Bizarre Foods to shaping global food policy, he shows that hospitality is bigger than business. It’s a tool for building a better world.

Takeaways

  • Service is the foundation of long-term sobriety and purpose
  • Saying “yes” can unlock powerful opportunities for impact
  • Advocacy work can begin with personal healing and grow into policy change
  • Independent restaurants are vital to the economy, and they’re under threat
  • Leaders must prioritize clear communication, thoughtful marketing, and regular self-reflection
  • Asking for help is essential for growth
  • Restaurant culture teaches teamwork that extends far beyond the kitchen
  • A consistent morning routine sets the tone for mental clarity and effective leadership
  • Purpose-driven entrepreneurship means aligning work with values

Want to connect directly with industry thought leaders like today’s guest?

MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

Show more...
3 months ago
47 minutes

Restaurant Ready
Kenny Gilbert on Training a Team That Always Delivers

Chef Kenny Gilbert has built a career that spans fine dining, franchising, product development, and operations—always with a focus on systems that scale.


From Ritz-Carlton kitchens to his own spice line, franchises, and a VP role at Grove Bay Hospitality Group, Chef Kenny shares how decades of experience, mentorship, and relentless process design have shaped both his culinary and business approach. He opens up about franchise development, working across multiple concepts, leading airport operations, and why systems, not ego, are the key to sustainable restaurant growth.


Takeaways

  • Build systems that empower teams and create scalable operations.
  • Revenue diversity through products, franchises, and consulting supports long-term stability.
  • Equipment, layout, and menu design must work in harmony to drive efficiency.
  • Leadership requires removing ego and investing in team development.
  • Airport operations require unique operational models, speed, and precision.
  • Co-packers and supply chain partners enable product scalability.
  • PR can help launch brands, but consistent social media drives long-term sales.
  • Daily operational audits ensure food safety, consistency, and profitability.


Want to connect directly with industry thought leaders like today’s guest?

MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

Show more...
3 months ago
49 minutes

Restaurant Ready
Joe Sasto on Why Fake Content Gets Restaurants Nowhere

Chef Joe Sasto is rewriting the chef playbook by blending pasta, business, content, and creativity into a fully modern culinary career.

From Michelin-starred kitchens to Top Chef, from viral pasta content to launching his own snack brand, Tantos, Sasto shares how he’s built a career that bridges both old-school technique and new-school entrepreneurship. In this episode, he opens up about content creation, brand building, his upcoming cookbook, and the critical mindset shifts required to thrive outside of traditional restaurants.


Takeaways

  • Authenticity drives sustainable personal brands in today’s culinary world.
  • Social media creates visibility, but it only works long term if it feels meaningful to you.
  • Scaling products requires mastering the supply chain far beyond recipe development.
  • Timing, adaptability, and being early to trends create opportunities.
  • Cookbook writing demands both personal storytelling and technical clarity.
  • Saying yes to casting opens doors in food television.
  • Leadership today blends creative freedom with accountability and constant learning.
  • Staying present and celebrating milestones is crucial for long-term fulfillment.


Want to connect directly with industry thought leaders like today’s guest?

MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

Show more...
3 months ago
31 minutes

Restaurant Ready
Joe Flamm on Little Hacks for Building a Stronger Team

Top Chef winner and Chicago chef Joe Flamm opens up about building restaurant culture, balancing family, and leading his team through thoughtful, intentional growth.


From his Croatian-Italian roots at Rose Mary to his new projects across Chicago, Flamm shares the leadership systems, daily rituals, and hiring philosophy that keep his kitchens running smoothly while maintaining high standards. He discusses how Top Chef impacted his career, why social media has its limits, and how culture and accountability drive long-term success for both staff and guests.


Takeaways

  • Leadership growth requires a balance between accountability and empathy.
  • Cross-training teams and collective hiring build stronger team culture.
  • Top Chef brought visibility, but lasting success comes down to great hospitality.
  • Scaling businesses depends entirely on team readiness and mentorship.
  • Systems allow for creative focus by removing daily stress points.
  • Reviews, guest feedback, and financials are part of a chef’s daily leadership rhythm.
  • Personal priorities, like family, shape decision-making as businesses evolve.
  • Social media is a tool, but not the goal; substance always wins over vanity metrics.

Want to connect directly with industry thought leaders like today’s guest?

MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

Show more...
4 months ago
45 minutes

Restaurant Ready
Gerard Craft on Four Killer Strategies for Growing a Restaurant Empire

James Beard Award-winning chef Gerard Craft breaks down how he built and runs a multi-concept hospitality group while putting people at the center.

From opening his first restaurant at 25 to leading 12+ distinct concepts under Niche Food Group, Craft offers hard-earned lessons on scaling sustainably. He talks candidly about managing growth, strengthening upper management, cross-training staff, and why empathy is still one of hospitality’s most undervalued leadership tools. This episode is a grounded, operator-focused playbook for building a resilient business.


Takeaways

  • Financial systems must evolve from monthly to daily insights as you grow.
  • Cross-training isn’t just efficient—it builds loyalty, adaptability, and stronger culture.
  • Diverse restaurant models help protect businesses in shifting economies.
  • Communication tools and reporting systems keep teams aligned across locations.
  • Empathy is essential for leadership at every level of the organization.
  • Technology supports smarter decisions, but human connection drives the business.
  • Growth phases require intentional “pause and tighten” periods to recalibrate.
  • Leadership pipelines require different skills at different stages.


Want to connect directly with industry thought leaders like today’s guest?

MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

Show more...
4 months ago
26 minutes

Restaurant Ready
Damaris Phillips on Squeezing More Value from Every Piece of Content

Celebrity chef Damaris Phillips shares how she’s built a thriving food media career that lasts while staying deeply connected to her culinary roots.

From winning Food Network Star to launching a cookbook, a picnic club, and a production company, Phillips opens up about evolving her career on her own terms. She gets candid about building confidence on social media, creating authentic content, and the reality of entrepreneurship in hospitality today. With humor, honesty, and practical wisdom, Phillips offers a blueprint for how chefs and creatives can build meaningful, sustainable businesses while staying true to who they are.


Takeaways

  • Building a food career often means redefining what “success” looks like.
  • Consistency and clear intention matter more than flash when growing online.
  • Social media requires thoughtful content repurposing.
  • Community-focused business models can drive both profit and purpose.
  • Teaching and production work can coexist with creative cooking careers.
  • Content creation is now a key part of hospitality, not just a nice-to-have.
  • Business partnerships rooted in aligned values lead to long-term success.
  • Boundaries and focus are essential for building a sustainable business.


Want to connect directly with industry thought leaders like today’s guest?

MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

Show more...
4 months ago
41 minutes

Restaurant Ready
RESTAURANT READY: THE BLUEPRINT FOR SUCCESS IN THE HOSPITALITY INDUSTRY Restaurant Ready is your backstage pass to the inner workings of the hospitality industry’s brightest stars. This podcast promises authentic discussions with the most influential chefs, restaurateurs, and food media experts. Award-winning chef, restaurateur, and cookbook author Matt Jennings, along with the MAJC team, helm this weekly podcast. In each episode, industry veterans sit down for candid conversations revealing the honest stories behind their achievements, exploring the strategies, philosophies, and lessons learned along the way that shaped their path to success. Learn from the guests’ unique formula for creating consistent positive results in their business and personal lives. Restaurant Ready delivers unparalleled value for restaurant owners, chefs, and managers looking to elevate their careers and businesses. Listen in for a unique, no-holds-barred exploration of what it takes to thrive in the competitive world of hospitality. With each episode, we will discuss the state of the industry, the challenges we face and how to approach them, and ideas from the experts on how to best prepare yourself for success. You'll walk away with new ideas, and inspiration, as well as a greater sense of community and support as you drive your own success story.