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PsychChat
Dr Austin Tay
55 episodes
2 weeks ago
Dr Austin Tay is an organizational psychologist. In each podcast episode, he will discuss work-related issues that matter in the workplace. Through the lens of a psychologist, Dr Austin will provide tips and advice to his listeners to help them navigate the complex world of work. Email psychchat@omnipsi.com or send via Twitter @psych_chat to send your comments or suggestions. Dr Austin Tay is the founder of Omnipsi Consulting (www.omnipsi.com). OmniPsi Consulting specialises in executive coaching, leadership assessment and development, career transitioning, training and workplace intervention.
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Social Sciences
Business,
Science
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All content for PsychChat is the property of Dr Austin Tay and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Dr Austin Tay is an organizational psychologist. In each podcast episode, he will discuss work-related issues that matter in the workplace. Through the lens of a psychologist, Dr Austin will provide tips and advice to his listeners to help them navigate the complex world of work. Email psychchat@omnipsi.com or send via Twitter @psych_chat to send your comments or suggestions. Dr Austin Tay is the founder of Omnipsi Consulting (www.omnipsi.com). OmniPsi Consulting specialises in executive coaching, leadership assessment and development, career transitioning, training and workplace intervention.
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Social Sciences
Business,
Science
Episodes (20/55)
PsychChat
Episode 055 - Why the Best Leaders Know When to Crack a Joke (and When Not To)

In this conversation, Dr Austin Tay explores the significance of humour in leadership and its impact on workplace dynamics. He discusses the different styles of humour, the strategic use of humour to foster team cohesion, and how humour can serve as a diagnostic tool for understanding organisational challenges. The conversation emphasises the importance of context, trust, and appropriateness in using humour effectively, ultimately highlighting how leaders who leverage humour can create a more engaging and resilient workplace culture.

Takeaways

  • Humour can unveil deeper organisational problems. 
  • Positive humour boosts team performance and cohesion. 
  • Understanding humour styles is vital for effective leadership. 
  • Humour can serve as a diagnostic tool for organisational health. 
  • Trust is crucial for humour to be impactful. 
  • Timing and context are essential when applying humour. Inappropriate humour can harm leadership credibility. 
  • Leaders should monitor humour patterns within their teams. 
  • Self-deprecating humour promotes psychological safety. 
  • Humour can help manage workplace tensions and contradictions.


REFERENCES

Hatch, M. J., & Ehrlich, S. B. (1993). Spontaneous humour as an indicator of paradox and ambiguity in organisations. Organisation Studies, 14(4), 505-526. https://doi.org/10.1177/017084069301400403

Holmes, J., & Marra, M. (2006). Humour and leadership style. Humor: International Journal of Humor Research, 19(2), 119-138. https://doi.org/10.1515/HUMOR.2006.006

Mao, J. Y., Chiang, J. T. J., Zhang, Y., & Gao, M. (2017). Humour as a relationship lubricant: The implications of leader humour on transformational leadership perceptions and team performance. Journal of Leadership & Organisational Studies, 24(4), 494-506. https://doi.org/10.1177/1548051817707518

Vetter, L., & Gockel, C. (2016). Can't buy me laughter—Humour in organisational change. Gruppe. Interaktion. Organisation. Zeitschrift für Angewandte Organisationspsychologie (GIO), 47(4), 313-320. https://doi.org/10.1007/s11612-016-0341-7

Mesmer-Magnus, J., Glew, D. J., & Viswesvaran, C. (2012). A meta-analysis of positive humour in the workplace. Journal of Managerial Psychology, 27(2), 155-190. https://doi.org/10.1108/02683941211199554

Martin, R. A., Puhlik-Doris, P., Larsen, G., Gray, J., & Weir, K. (2003). Individual differences in uses of humour and their relation to psychological well-being: Development of the Humour Styles Questionnaire. Journal of Research in Personality, 37(1), 48-75. https://doi.org/10.1016/S0092-6566(02)00534-2

Lee, D. (2015). The impact of leader's humour on employees' creativity: The moderating role of trust in leader. Seoul Journal of Business, 21(1), 59-86. https://doi.org/10.35152/snusjb.2015.21.1.003

Tremblay, M. (2017). Humour in teams: Multilevel relationships between humour climate, inclusion, trust, and citizenship behaviours. Journal of Business and Psychology, 32(4), 363-378. https://doi.org/10.1007/s10869-016-9445-x

Rosenberg, C., Walker, A., Leiter, M., & Graffam, J. (2021). Humour in workplace leadership: A systematic search scoping review. Frontiers in Psychology, 12, 610795. https://doi.org/10.3389/fpsyg.2021.610795

Bitterly, T. B., Brooks, A. W., & Schweitzer, M. E. (2017). Risky business: When humour increases and decreases status. Journal of Personality and Social Psychology, 112(3), 431-455. https://doi.org/10.1037/pspi0000079

Decker, W. H., & Rotondo, D. M. (2001). Relationships among gender, type of humour, and perceived leader effectiveness. Journal of Managerial Issues, 13(4), 450-465.

Yue, X., Jiang, F., Lu, S., & Hiranandani, N. (2016). To be or not to be humorous? Cross-cultural perspectives on humour. Frontiers in Psychology, 7, 1495. https://doi.org/10.3389/fpsyg.2016.01495

 

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2 weeks ago
21 minutes

PsychChat
Episode 054 -"The Humble CEO Paradox: Why the Best Leaders Don't Act Like They're the Best"

Ever wondered why some CEOs inspire fierce loyalty while others can't stop their employees from heading for the exit? This episode flips everything you think you know about leadership upside down! We're diving deep into the "humble leadership paradox" - why the leaders who seem least power-hungry might actually be the most powerful of all.

🌟 Memorable Quotes

"Humility paired with action shows confidence, not weakness. It says, 'I'm so secure in my abilities that I don't need to prove I'm the smartest person in the room.'"

"Maybe real power means asking better questions... maybe true authority means making everyone else smarter."

🔄 Connect & Share

Found this episode helpful? Please share it with someone who needs to hear it! Tag us and let us know your biggest takeaway.

📖 Academic References

Full research citations available in the episode transcript, featuring work from leading organizational psychology journals and leadership researchers.

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1 month ago
19 minutes

PsychChat
Episode 053 - Can Positivity Transform Your Workplace? The Revolution of Positive Organisational Psychology

🌟 In this exciting episode, I dive into the incredible impact of positivity in the workplace! Discover how Positive Organizational Psychology 2.0 is revolutionizing our work environments. Are you ready to embrace this transformation? Let’s unlock the power of positivity together! 💼✨ #PositiveWorkplace #OrganizationalPsychology #WorkplaceWellness

References

Avey, J. B., Reichard, R. J., Luthans, F., & Mhatre, K. H. (2011). Meta-analysis of the impact of positive psychological capital on employee attitudes, behaviors, and performance. Human Resource Development Quarterly, 22(2), 127-152. https://doi.org/10.1002/hrdq.20070

Bakker, A. B., & Demerouti, E. (2007). The Job Demands-Resources model: State of the art. Journal of Managerial Psychology, 22(3), 309-328. https://doi.org/10.1108/02683940710733115

Bakker, A. B., Demerouti, E., & Euwema, M. C. (2005). Job resources buffer the impact of job demands on burnout. Journal of Occupational Health Psychology, 10(2), 170-180. https://doi.org/10.1037/1076-8998.10.2.170

Bakker, A. B., Hakanen, J. J., Demerouti, E., & Xanthopoulou, D. (2007). Job resources boost work engagement, particularly when job demands are high. Journal of Educational Psychology, 99(2), 274-284. https://doi.org/10.1037/0022-0663.99.2.274

Bakker, A. B., & Schaufeli, W. B. (2008). Positive organizational behavior: Engaged employees in flourishing organizations. Journal of Organizational Behavior, 29(2), 147-154. https://doi.org/10.1002/job.515

Cameron, K. S., & Dutton, J. E. (2003). Positive organizational scholarship: Foundations of a new discipline. Berrett-Koehler Publishers.

Fredrickson, B. L., & Losada, M. F. (2005). Positive affect and the complex dynamics of human flourishing. American Psychologist, 60(7), 678-686. https://doi.org/10.1037/0003-066X.60.7.678

Hakanen, J. J., Bakker, A. B., & Demerouti, E. (2005). How dentists cope with their job demands and stay engaged: The moderating role of job resources. European Journal of Oral Sciences, 113(6), 479-487. https://doi.org/10.1111/j.1600-0722.2005.00250.x

Heinitz, K., Lorenz, T., Schulze, D., & Schorlemmer, J. (2018). Positive organisational psychology: Longitudinal effects on subjective well-being. PLOS ONE, 13(6), e0198588. https://doi.org/10.1371/journal.pone.0198588

Jafari, F., Salari, N., Hosseinian-Far, A., Abdi, A., & Ezatizadeh, N. (2021). Predicting positive organizational behavior based on structural and psychological empowerment among nurses. Cost Effectiveness and Resource Allocation, 19(38). https://doi.org/10.1186/s12962-021-00289-1

Luthans, F. (2002). Positive organizational behavior: Developing and managing psychological strengths. Academy of Management Executive, 16(1), 57-72. https://doi.org/10.5465/ame.2002.6640181

Luthans, F., & Youssef, C. M. (2004). Human, social, and now positive psychological capital management: Investing in people for competitive advantage. Organizational Dynamics, 33(2), 143-160. https://doi.org/10.1016/j.orgdyn.2004.01.003

Martín-Del-Río, B., Neipp, M. C., García-Selva, A., & Solanes-Puchol, A. (2021). Positive organizational psychology: A bibliometric review and science mapping analysis. International Journal of Environmental Research and Public Health, 18(10), 5222. https://doi.org/10.3390/ijerph18105222

Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(3), 293-315. https://doi.org/10.1002/job.248

Seligman, M. E. P., & Csikszentmihalyi, M. (2000). Positive psychology: An introduction. American Psychologist, 55(1), 5-14. https://doi.org/10.1037/0003-066X.55.1.5

van Zyl, L. E., Dik, B. J., Donaldson, S. I., Klibert, J. J., di Blasi, Z., van Wingerden, J., & Salanova, M. (2024). Positive organisational psychology 2.0: Embracing the technological revolution. The Journal of Positive Psychology, 19(4), 699-711. https://doi.org/10.1080/17439760.2023.2257640

OmniPsi Consulting presents this podcast. For more information about our services, please visit our website here.

 

Want to explore topics that matter to you? Connect with us on BlueSky or shoot us an email at psychchat@omnipsi.com. Don't forget to subscribe to our podcast for insightful discussions that empower you to navigate the complexities of the world of work. Let's dive into the issues that shape your professional journey!  #Podcast #WorkLife #CareerAdvice


Join the discussion on Youtube or reply to my post

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7 months ago
26 minutes

PsychChat
Episode 052 - Are we making better workplace decisions? Understanding the Science Behind Our Choices

In this episode, I discuss the science behind bounded rationality and offer ways to navigate our decision-making process. In this exciting episode, I delve into the fascinating realm of bounded rationality and uncover the hidden factors that influence our choices. Join me as I share insightful strategies that can empower you to make better decisions, enhance your problem-solving skills, and confidently navigate the complexities of daily life. Don’t miss out on these powerful tools that can transform your thoughts and decisions!

References

1. Viale, R., Gallagher, S., & Gallese, V. (2023). Bounded rationality, enactive problem solving, and the neuroscience of social interaction. Frontiers in Psychology, 14, 1152866. https://doi.org/10.3389/fpsyg.2023.1152866

2. Petracca, E. (2021). Embodying Bounded Rationality: From Embodied Bounded Rationality to Embodied Rationality. Frontiers in Psychology, 12, 710607. https://doi.org/10.3389/fpsyg.2021.710607


3. Simon, H. A. (1947). Administrative Behavior: A Study of Decision-Making Processes in Administrative Organization. Macmillan.


4. Simon, H. A. (1955). A behavioral model of rational choice. The Quarterly Journal of Economics, 69(1), 99-118. https://doi.org/10.2307/1884852

5. Simon, H. A. (1972). Theories of bounded rationality. Decision and Organization, 1(1), 161-176.

6. Simon, H. A. (1981). The Sciences of the Artificial (2nd ed.). MIT Press.

7. Todd, P. M., & Gigerenzer, G. (2012). Ecological rationality: Intelligence in the world. Oxford University Press. https://doi.org/10.1093/acprof:oso/9780195315448.001.0001


Join the discussion on Youtube or reply to my post on Bluesky

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8 months ago
23 minutes

PsychChat
Episode 051 - Virtual Reality In the Workplace

Imagine stepping into your office and leaving behind the limitations of your physical surroundings. In this episode, we dive into the fascinating world of virtual reality in the workplace. What does the future hold as we integrate immersive technology into our daily tasks? Are we truly ready to embrace this revolutionary shift that could forever transform our work? Join me as we explore the possibilities and challenges of a VR-enhanced work environment!

References

Macchi, G., & De Pisapia, N. (2024). Virtual reality, face-to-face, and 2D video conferencing differently impact fatigue, creativity, flow, and decision-making in workplace dynamics. Scientific Reports, 14(10260). https://doi.org/10.1038/s41598-024-60942-6

Michinov, E., Dodeler, V., Adam, H., & Michinov, N. (2024). Relaxing at work: Does virtual reality work? An exploratory study among employees in their workplace. Frontiers in Organizational Psychology, 20241816. https://doi.org/10.3389/forgp.2024.1441816

Naranjo, J. E., et al. (2020). A scoping review on virtual reality-based industrial training. Applied Sciences, 10(8), 8224. https://doi.org/10.3390/app10228224

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10 months ago
13 minutes

PsychChat
Episode 050 - Conversation with Harleen Grover, Leadership and Menopause in the Workplace Coach

In this episode, I had a great conversation with Harleen Grover, Leadership and Menopause in the Workplace Coach. 
With a very impressive background in the corporate world and acting, Harleen shares how she interweaves both into her coaching work. Apart from focusing on leadership coaching, she highlights the importance of menopause coaching in the workplace.

To reach out to Harleen Grover, please click on the following links.

https://thespacehq.com/

https://www.linkedin.com/in/harleen-grover/

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10 months ago
23 minutes

PsychChat
Episode 049 - The Green Eyed Monster At Work : Understanding and Managing Workplace Envy

Everyone experiences envy in the workplace at some point. In this episode, I explore the meaning of envy in the workplace and how we can overcome this green-eyed monster.

References

González-Navarro, P., Zurriaga-Llorens, R., Tosin Olateju, A., & Llinares-Insa, L. I. (2018). Envy and counterproductive work behavior: The moderation role of leadership in public and private organizations. International Journal of Environmental Research and Public Health, 15(7), 1455. https://doi.org/10.3390/ijerph15071455

Li, M., Xu, X., & Kwan, H. K. (2023). The antecedents and consequences of workplace envy: A meta-analytic review. Asia Pacific Journal of Management, 40(1), 1-35. https://doi.org/10.1007/s10490-021-09772-y

Su, X., & Chen, C. (2023). The influence of workplace envy on employees' knowledge-hiding behavior based on a comparative analysis between generation cohorts. Behavioral Sciences, 13(9), 716. https://doi.org/10.3390/bs13090716

Tai, K., Narayanan, J., & McAllister, D. J. (2012). Envy as pain: Rethinking the nature of envy and its implications for employees and organizations. Academy of Management Review, 37(1), 107-129. https://doi.org/10.5465/amr.2009.0484

van de Ven, N., Zeelenberg, M., & Pieters, R. (2009). Leveling up and down: The experiences of benign and malicious envy. Emotion, 9(3), 419-429. https://doi.org/10.1037/a0015669

 

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11 months ago
29 minutes

PsychChat
Episode 048 - Understanding and Managing Depression in The Workplace

In today's episode, I will address an important issue impacting workplaces worldwide: workplace depression. This topic affects everyone directly or indirectly through colleagues, friends, or family members. I will discuss how depression manifests in the workplace, the risk factors,  warning signs, and strategies for managing depression at work. I will also share how our mindset about stress can significantly influence our mental health outcomes.

References

Deady, M., Collins, D. A. J., Johnston, D. A., Glozier, N., Calvo, R. A., Christensen, H., & Harvey, S. B. (2022). A pilot evaluation of a smartphone application for workplace depression. International Journal of Environmental Research and Public Health, 17(6753), 1-14. https://doi.org/10.3390/ijerph17186753

Greiner, B. A., & Arensman, E. (2022). The role of work in suicidal behavior - uncovering priorities for research and prevention. Scandinavian Journal of Work, Environment & Health, 48(6), 419–424. https://doi.org/10.5271/sjweh.4051 

Huebschmann, N. A., & Sheets, E. S. (2020). The right mindset: Stress mindset moderates the association between perceived stress and depressive symptoms. Anxiety, Stress, & Coping, 1-8. https://doi.org/10.1080/10615806.2020.1736900

LaMontagne, A. D., Åberg, M., Blomqvist, S., Glozier, N., Greiner, B. A., Gullestrup, J., Harvey, S. B., Kyron, M. J., Madsen, I. E. H., Hanson, L. M., Maheen, H., Mustard, C., Niedhammer, I., Rugulies, R., Smith, P. M., Taouk, Y., Waters, S., Witt, K., & King, T. L. (2024). Work-related suicide: Evolving understandings of etiology & intervention. American Journal of Industrial medicine, 67(8), 679–695. https://doi.org/10.1002/ajim.23624 

Moon, J. Y., Choi, T. Y., Won, E. S., Won, G. H., Kim, S. Y., Lee, H. J., & Yoon, S. (2022). The relationship between workplace burnout and male depression symptom assessed by the Korean version of the Gotland Male Depression Scale. American Journal of Men's Health, 16(5), 1-13. https://doi.org/10.1177/15579883221123930

Zadow, A. J., Dollard, M. F., Dormann, C., & Landsbergis, P. (2021). Predicting new major depression symptoms from long working hours, psychosocial safety climate and work engagement: A population‐based cohort study. BMJ Open, 11(6), e044133. https://doi.org/10.1136/bmjopen-2020-044133

https://www.virtual-college.co.uk/resources/uk-suicides-could-be-work-related-research-suggests

https://ahc.leeds.ac.uk/download/downloads/id/678/work-related_suicide_a_qualitative_analysis_of_recent_cases_with_recommendations_for_reform.pdf

https://www.ons.gov.uk/peoplepopulationandcommunity/birthsdeathsandmarriages/deaths/articles/suicidebyoccupation/england2011to2015

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11 months ago
36 minutes

PsychChat
Episode 047 - Surviving the Narcissist at Work: Understanding and Managing Difficult Personalities

In this episode, I delve into the narcissistic personalities in the workplace.  Who are they? How do they impact organizations and individuals? What can you do to survive such personalities in the workplace? #narcissisticpersonalities #workplace

 References

Dåderman, A. M., & Kajonius, P. J. (2024). Linking grandiose and vulnerable narcissism to managerial work performance, through the lens of core personality traits and social desirability. Scientific Reports, 14, 12213. https://doi.org/10.1038/s41598-024-60202-7

Day, N. J. S., Townsend, M. L., & Grenyer, B. F. S. (2020). Living with pathological narcissism: a qualitative study. Borderline Personality Disorder and Emotion Dysregulation, 7(1), 1-14. https://doi.org/10.1186/s40479-020-00132-8

Gui, W., Bai, Q., & Wang, L. (2022). Workplace incivility and employees' personal initiative: A moderated mediation model of emotional exhaustion and meaningful work. SAGE Open, 12(1), 1-13. https://doi.org/10.1177/21582440221079899

Jauk, E., Ulbrich, L., Jorschick, P., Höfler, M., & Kaufman, S. B. (2021). The non‐linear association between grandiose and vulnerable narcissism: An individual data meta‐analysis. Journal of Personality, 90(4), 553-566. https://doi.org/10.1111/jopy.12692

Liu, P., Xiao, C., He, J., Wang, X., & Li, A. (2020). Experienced workplace incivility, anger, guilt, and family satisfaction: The double-edged effect of narcissism. Personality and Individual Differences, 154, 109642. https://doi.org/10.1016/j.paid.2019.109642

Moon, C., & Morais, C. (2022). The effect of covert narcissism on workplace incivility: The mediating role of self-esteem and norms for respect. Current Psychology, 1-15. https://doi.org/10.1007/s12144-022-02968-5

Ramsey-Haynes, S. (2021). Emotional intelligence and workplace incivility among oncology RNs. Nursing Management, 52(5), 10-14. https://doi.org/10.1097/01.NUMA.0000792060.00298.03

Wang, B., Fiaz, M., Mughal, Y. H., Kiran, A., Ullah, I., & Wisetsri, W. (2022). Gazing the dusty mirror: Joint effect of narcissism and sadism on workplace incivility via indirect effect of paranoia, antagonism, and emotional intelligence. Frontiers in Psychology, 13, 944174. https://doi.org/10.3389/fpsyg.2022.944174

Weinberg, I., & Ronningstam, E. (2022). Narcissistic personality disorder: Progress in understanding and treatment. Focus, 20(4), 368-377. https://doi.org/10.1176/appi.focus.20220052

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1 year ago
14 minutes

PsychChat
Episode 046 - Technostress in the Workplace

What is technostress in the workplace? How does this type of stress impact individuals and organizations? Join me in this episode of Psychchat, where I will share strategies to mitigate technostress.

References

Ayyagari, R., Grover, V., & Purvis, R. (2011). Technostress: Technological antecedents and implications. MIS Quarterly, 35(4), 831-858. https://doi.org/10.2307/41409963

Barber, L. K., & Santuzzi, A. M. (2015). Please respond ASAP: Workplace telepressure and employee recovery. Journal of Occupational Health Psychology, 20(2), 172-189. https://doi.org/10.1037/a0038278

Brod, C. (1984). Technostress: The human cost of the computer revolution. Addison-Wesley.

Hauk, N., Göritz, A. S., & Krumm, S. (2019). The mediating role of coping behavior on the age-technostress relationship: A longitudinal multilevel mediation model. PLoS ONE, 14(3), e0213349. https://doi.org/10.1371/journal.pone.0213349

Maier, C., Laumer, S., Weinert, C., & Weitzel, T. (2015). The effects of technostress and switching stress on discontinued use of social networking services: A study of Facebook use. Information Systems Journal, 25(3), 275-308. https://doi.org/10.1111/isj.12068

Pirkkalainen, H., Salo, M., Tarafdar, M., & Makkonen, M. (2019). Deliberate or instinctive? Proactive and reactive coping for technostress. Journal of Management Information Systems, 36(4), 1179-1212. https://doi.org/10.1080/07421222.2019.1661092

Ragu-Nathan, T. S., Tarafdar, M., Ragu-Nathan, B. S., & Tu, Q. (2008). The consequences of technostress for end users in organizations: Conceptual development and empirical validation. Information Systems Research, 19(4), 417-433. https://doi.org/10.1287/isre.1070.0165

Riedl, R., Kindermann, H., Auinger, A., & Javor, A. (2012). Technostress from a neurobiological perspective. Business & Information Systems Engineering, 4(2), 61-69. https://doi.org/10.1007/s12599-012-0207-7

Salanova, M., Llorens, S., & Cifre, E. (2013). The dark side of technologies: Technostress among users of information and communication technologies. International Journal of Psychology, 48(3), 422-436. https://doi.org/10.1080/00207594.2012.680460

Tams, S., Legoux, R., & Leger, P. M. (2018). Smartphone withdrawal creates stress: A moderated mediation model of nomophobia, social threat, and phone withdrawal context. Computers in Human Behavior, 81, 1-9. https://doi.org/10.1016/j.chb.2017.11.026

Tarafdar, M., Cooper, C. L., & Stich, J. F. (2019). The technostress trifecta‐techno eustress, techno distress and design: Theoretical directions and an agenda for research. Information Systems Journal, 29(1), 6-42. https://doi.org/10.1111/isj.12169

Tarafdar, M., Pullins, E. B., & Ragu‐Nathan, T. S. (2015). Technostress: negative effect on performance and possible mitigations. Information Systems Journal, 25(2), 103-132. https://doi.org/10.1111/isj.12042

Tarafdar, M., Tu, Q., Ragu-Nathan, T. S., & Ragu-Nathan, B. S. (2011). Crossing to the dark side: Examining creators, outcomes, and inhibitors of technostress. Communications of the Association for Computing Machinery, 54(9), 113-120. https://doi.org/10.1145/1995376.1995403

Vischer, J. C. (2007). The effects of the physical environment on job performance: Towards a theoretical model of workspace stress. Stress and Health: Journal of the International Society for the Investigation of Stress, 23(3), 175-184. https://doi.org/10.1002/smi.1134

 

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1 year ago
20 minutes

PsychChat
Episode 045 - Defensive Decision-Making - Impact on Organizations

In this episode of PsychChat, I discuss the pervasive behaviour of defensive decision-making in the workplace. Listen to this episode, where I share tips to mitigate such behaviour in the workplace.

References

Artinger, F., Petersen, M., Gigerenzer, G., & Weibler, J. (2015). Heuristics as adaptive decision strategies in management. Journal of Organizational Behavior, 36(S1), S33-S52.

Brockner, J., & Higgins, E. T. (2001). Regulatory focus theory: Implications for the study of emotions at work. Organizational Behavior and Human Decision Processes, 86(1), 35-66.

Edmondson, A. C. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350-383.

Gigerenzer, G. (2014). Risk savvy: How to make good decisions. Penguin.

Greenhalgh, L., & Rosenblatt, Z. (1984). Job insecurity: Toward conceptual clarity. Academy of Management Review, 9(3), 438-448.

Higgins, E. T. (1998). Promotion and prevention: Regulatory focus as a motivational principle. Advances in Experimental Social Psychology, 30, 1-46.

Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44(3), 513-524.

Hobfoll, S. E., Halbesleben, J., Neveu, J. P., & Westman, M. (2018). Conservation of resources in the organizational context: The reality of resources and their consequences. Annual Review of Organizational Psychology and Organizational Behavior, 5, 103-128.

Marx-Fleck, S., Junker, N. M., Artinger, F., & van Dick, R. (2021). Defensive decision making: Operationalization and the relevance of psychological safety and job insecurity from a conservation of resources perspective. Journal of Occupational and Organizational Psychology,  Vol 94 (3), 485-788.

Mello, M. M., Chandra, A., Gawande, A. A., & Studdert, D. M. (2010). National costs of the medical liability system. Health Affairs, 29(9), 1569-1577.

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1 year ago
16 minutes

PsychChat
Episode 044 - How to deal with Social Loafing in the Workplace

Social loafing is a phenomenon that is becoming more prevalent in today's workplace. In this episode, I discuss social loafing and provide mitigating tips.

References

Aggarwal, P., & O'Brien, C. L. (2008). Social loafing on group projects: Structural antecedents and effect on student satisfaction. Journal of Marketing Education, 30(3), 255-264.

Alnuaimi, O. A., Robert, L. P., & Maruping, L. M. (2010). Team size, dispersion, and social loafing in technology-supported teams: A perspective on the theory of moral disengagement. Journal of Management Information Systems, 27(1), 203-230.

Bennett, N., & Naumann, S. E. (2005). Understanding and preventing shirking, job neglect, social loafing, and free riding. In R. E. Kidwell& C. L. Martin (Eds.), Managing Organizational Deviance (Vol. 1, pp. 113–130). Sage.

 

Chidambaram, L., & Tung, L. L. (2015). Is out of sight, out of mind? An empirical study of social loafing in technology-supported groups. Information Systems Research, 16(2), 149-168.

George, J. M. (1992). Extrinsic and intrinsic origins of perceived social loafing in organizations. Academy of Management Journal, 35(1), 191–202.

 

Jia, H., Jia, R., & Karau, S. (2019). Cyberloafing and personality: The impact of the Big Five traits and workplace situational factors. Journal of Leadership & Organizational Studies, 20(3), 258-279.

Karau, S. J., & Williams, K. D. (2021). Social loafing: A meta-analytic review and theoretical integration. Journal of Personality and Social Psychology, 65(4), 681-706.

Liden, R. C., Wayne, S. J., Jaworski, R. A., & Bennett, N. (2014). Social loafing: A field investigation. Journal of Management, 30(2), 285-304.

Monzani, L., Ripoll, P., Peir., J. M., & Van Dick, R. (2014). Loafing in the digital age: The role of computer mediated communication in the relation between perceived loafing and group affective outcomes. Computers in Human Behavior, 33, 279–285.

 

Mulvey, P. W., & Klein, H. J. (1998). The impact of perceived loafing and collective efficacy on group goal processes and group performance. Organizational Behavior and Human Decision Processes, 74(1), 62–87.


Pearsall, M. J., Christian, M. S., & Ellis, A. P. J. (2010). Motivating interdependent teams: Individual rewards, shared rewards, or something in between? Journal of Applied Psychology, 95(1), 183–191.

 

Price, K. H., Harrison, D. A., & Gavin, J. H. (2006). Withholding inputs in team contexts: Member composition, interaction processes, evaluation structure, and social loafing. Journal of Applied Psychology, 91(6), 1375–1384.

 

 

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1 year ago
14 minutes

PsychChat
Episode 043 - Happiness at Work

Join Dr. Austin Tay in Episode 43 of PsychChat to learn about "Happiness at Work." Discover the latest research findings on how employee happiness impacts productivity, engagement, and well-being. Explore key factors like meaningful work, autonomy, and positive relationships, and learn practical strategies for enhancing workplace happiness. Tune in to gain valuable insights on how investing in employee happiness can lead to organizational success.


References

Allan, B. A., Dexter, C., Kinsey, R., & Parker, S. (2021). Meaningful work and mental health: Job satisfaction as a mediator. Journal of Career Assessment, 29(1), 82-95.

Bakker, A. B., & Demerouti, E. (2017). Job demands–resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273-285.

Diener, E., Oishi, S., & Tay, L. (2022). Advances in subjective well-being research. Nature Human Behaviour, 6(2), 253-260.

Deci, E. L., & Ryan, R. M. (2000). The "what" and "why" of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11(4), 227-268.

Dutton, J. E., & Ragins, B. R. (2007). Exploring positive relationships at work: Building a theoretical and research foundation. Mahwah, NJ: Lawrence Erlbaum Associates.

Dysvik, A., & Kuvaas, B. (2020). Exploring the relative and combined influence of mastery-approach goals and work intrinsic motivation on employee turnover intention. Personnel Review, 49(2), 483-501.

Erdogan, B., Bauer, T. N., Truxillo, D. M., & Mansfield, L. R. (2020). Whistle while you work: A review of the life satisfaction literature. Journal of Management, 38(4), 1038-1083.

Frijters, P., Clark, A., Krekel, C., & Layard, R. (2019). Happy Choice: Wellbeing as the Goal of Government. IZA Discussion Paper No. 12720.

Haar, J. M., Sune, A., Russo, M., & Ollier-Malaterre, A. (2021). A cross-national study on the antecedents of work-life balance from the fit and balance perspective. The International Journal of Human Resource Management, 32(3), 502-527.

Happy Research Institute: https://www.happinessresearchinstitute.com/waly-report

Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. Journal of Applied Psychology, 87(2), 268-279.

Jiang, L., & Lavaysse, L. M. (2022). Perceived control and employee well-being: A meta-analysis. Journal of Occupational Health Psychology, 27(1), 1-18.

Kong, F., & You, X. (2013). Loneliness and self-esteem as mediators between social support and life satisfaction in late adolescence. Social Indicators Research, 110 (1), 271-279.

OECD (2019). Better Life Index. Organisation for Economic Co-operation and Development.

Retrieved from: http://www.oecdbetterlifeindex.org/

Oswald, A. J., Proto, E., & Sgroi, D. (2015). Happiness and productivity. Journal of Labor Economics, 33(4), 789-822.

Seligman, M. (2018). PERMA and the building blocks of well-being. The Journal of Positive Psychology, 13 (4), 333-335.

Schneider, B., Yost, A. B., Kropp, A., Kind, C., & Lam, H. (2021). Workforce engagement: What it is, what drives it, and why it matters for organizational performance. Journal of Organizational Behavior, 42(2), 188-206.

Siu, O. L., Cheung, F., & Lui, S. (2021). Enhancing work-related well-being among Chinese employees: A comparison between perceived organizational support and psychological capital. Applied Psychology, 63(1), 97-136.

Steger, M. F., Dik, B. J., & Duffy, R. D. (2012). Measuring meaningful work: The Work and Meaning Inventory (WAMI). Journal of Career Assessment, 20(3), 322-337.

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1 year ago
20 minutes

PsychChat
Episode 042 - Psycho-Social Climate

In this episode, I discuss the importance of Psycho-Social Climate (PSC) in the workplace. I share some research explaining its impact and encourage organizations to take steps to address it.

References

Dollard, M. F., & Bakker, A.B., (2010). Psychosocial safety climate as a precursor to conducive work environments, psychological health problems, and employee engagement. Journal of Occupational and Organizational Psychology, 83, 579–599. 

 

Harnois G, Gabriel P. Mental health and work: impact, issues and good practice. Geneva: World Health. Organization, 2000. 


Dollard MF, Jain A. A corruption of public values at work; psychosocial safety climate, work conditions, and worker health across 31 European countries. In Dollard, M, Dormann, C and Idris, MA (eds). Psychosocial safety climate: a new work stress theory (pp. 77-106). Cham: Springer, 2019. 


Mansour S, Tremblay DC. Psychosocial safety climate as resource passageways to alleviate work family 

conflict: a study in the health sector in Quebec. Personnel Review 2018, 47(2): 474-93. 

 

Idris, M.A., Dollard, M.F., Tuckey, M.R. (2015). Psychosocial Safety Climate as a Management Tool for Employee Engagement and Performance: A Multilevel Analysis. International Journal of Stress Management, Vol 22, No 2, 183-206. 


Biron, C., Karanika-Murray, M., Ivers, H., Salvoni, S., & Fernet, C. (2021). Teleworking while sick: A three-wave study of psychological safety climate, psychological demands and presenteeism. Frontiers in Psychology, 12, 734245. 


Idris, M. A., & Dollard, M. F. (2011). Psychosocial safety climate, work conditions, and emotions in the workplace: A Malaysian population-based work stress study. International Journal of Stress Management, 18(4), 324–347. https://doi.org/10.1037/a0024849 

 

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1 year ago
14 minutes

PsychChat
Episode 041 - Conversation with Jens Petter Skaug CEO of TeamCoachr

In this episode, I spoke with Jens Petter Skaug, CEO of TeamCoachr. He shares with us how TeamCoachr, a self-facilitated AI-driven platform, helps foster psychological safety, creating better teams in the organization.  To learn more about the platform, please go to www.teamcoachr.ai

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1 year ago
25 minutes

PsychChat
Episode 040 - Workplace Spirituality

In this last episode of the year, I decided to talk about workplace spirituality.  What is workplace spirituality? Should we incorporate it into the workplace?  Listen to the episode and let me know your thoughts.

For suggestions or comments, please send them to psychchat@omnipsi.com or tweet to psych_chat. 

 

Please find below references to the studies cited in the podcast episode.


References: 

 

  • Hassan, M., Bin Nadeem, A., & Akhter, A. (2016). Impact of workplace spirituality on job satisfaction: Mediating effect of trust. Cogent Business & Management, 3(1), 1189808. 
  • Jurkiewicz, C. L., & Giacalone, R. A. (2004). A values framework for measuring the impact of workplace spirituality on organizational performance. Journal of business ethics, 49(2), 129-142. 
  • Karakas, F. (2010). Spirituality and performance in organizations: A literature review. Journal of business ethics, 94(1), 89-106. 
  • Milliman, J., Gatling, A., & Kim, J. S. (2018). The effect of workplace spirituality on hospitality employee engagement, intention to stay, and service delivery. Journal of Hospitality and Tourism Management, 35, 56-65. 
  • Mousa, M., & Alas, R. (2016). Workplace spirituality and organizational commitment: A study on the public schools teachers in Menoufia (Egypt). African Journal of Business Management, 10(10), 247-255. 
  • Osman-Gani, A. M., Hashim, J., & Ismail, Y. (2013). Establishing linkages between religiosity and spirituality on employee performance. Employee Relations. 
  • Pawar, B. S. (2009). Individual spirituality, workplace spirituality and work attitudes: An empirical test of direct and interaction effects. Leadership & Organization Development Journal. 
  • Rastgar, A. A., Pourebrahimi, N., & Sultanzadeh, S. (2012). The linkage between spirituality in the workplace and organizational citizenship behaviour. International journal of business and social science, 3(18). 
  • Rego, A., & Cunha, M. P. (2008). Workplace spirituality and organizational commitment: an empirical study. Journal of Organizational Change Management. 
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2 years ago
22 minutes

PsychChat
Episode 039 - Rethinking Leaveism

In this episode, I discuss a prevalent phenomenon Leaveism. What is it and how can we prevent it?

References:

  • Acker, J. (1990). Hierarchies, jobs, bodies: A theory of gendered organizations. Gender & Society, 4(2), 139-158.  
  • Albrecht, S. L. (2012). The influence of job, team and organizational level resources on employee well-being, engagement, commitment and extra-role performance: Test of a model. International Journal of Manpower, 33(7), 840-853.
  • Atkinson, C., & Hall, L. (2011). Flexible working and happiness in the NHS. Employee Relations, 33(2), 88-105.
  • Bloom, P., & Śliwa, M. (2021). Hacking work: Critically examining the implications of the new discourse and practices of hacking for work intensification and organisational control. Human Relations. 
  • Borgkvist, A., Moore, V., Crabb, S., & Eliott, J. (2021). Critical considerations of workplace flexibility “for all” and gendered outcomes: Men being flexible about their flexibility. Gender, Work and Organization, 28(6), 2076-2090.  
  • Chesley, N. (2014). Information and communication technology use, work intensification and employee strain and distress. Work, Employment and Society, 28(4), 589-610.
  • CIPD. (2021). Health and well-being at work report.
  • D’Abate, C. P., & Eddy, E. R. (2007). Engaging in personal business on the job: Extending the presenteeism construct. Human Resource Development Quarterly, 18(3), 361-383.
  • Ďuranová, L., & Ohly, S. (2016). Persistent work-related technology use, recovery and well-being processes. Springer International Publishing. 
  • Facer, R. L., Jr., & Wadsworth, L. (2008). Alternative work schedules and work-family balance: A research note. Review of Public Personnel Administration, 28(2), 166-177.
  • Green, F. (2001). It’s been a hard day’s night: The concentration and intensification of work in late twentieth-century Britain. British Journal of Industrial Relations, 39(1), 53-80.
  • Hesketh, I., & Cooper, C. L. (2014). Leaveism at work. Occupational Medicine, 64(3), 146-147.
  • Hochschild, A. (1997). The time bind. WorkingUSA, 1(2), 21-29. 
  • Houdmont, J., Elliott-Davies, M., & Donnelly, J. (2018). Leaveism in English and Welsh police forces: Baseline reference values. Occupational Medicine, 68(9), 593–599.
  • Kelliher, C., & Anderson, D. (2010). Doing more with less? Flexible working practices and the intensification of work. Human Relations, 63(1), 83-106.
  • Le Fevre, M., Matheny, J., & Kolt, G. S. (2003). Eustress, distress, and interpretation in occupational stress. Journal of Managerial Psychology, 18(7), 726-744.
  • Mazmanian, M. (2013). Avoiding the trap of constant connectivity: When congruent frames allow for heterogeneous practices. Academy of Management Journal, 56(5), 1225-1250.
  • Robertson, I., & Cooper, C. L. (2011). Well-being: Productivity and happiness at work. Palgrave Macmillan.
  • Rosa, H. (2003). Social acceleration: Ethical and political consequences of a desynchronized high-speed society. Constellations, 10(1), 3-33.
  • Toppinen-Tanner, S., Ojajärvi, A., Väänänen, A., Kalimo, R., & Jäppinen, P. (2005). Burnout as a predictor of medically certified sick-leave absences and their diagnosed causes. Behavioral Medicine, 31(1), 18-27.
  • Zeytinoglu, I. U., Cooke, G. B., & Mann, S. L. (2004). Flexibility: Whose choice is it anyway? Relations Industrielles/Industrial Relations, 59(4), 555-574.
Show more...
2 years ago
10 minutes

PsychChat
Episode 038 - Self Awareness in Coaching

In this episode, I talked about how coaching can bring out self-awareness. When we see things with different possibilities, we allow ourselves to achieve beyond what we can imagine. 

Show more...
2 years ago
15 minutes

PsychChat
Episode 037 - Smells Like Team Spirit

In this episode, I will discuss what a leader needs to do to improve team spirit or morale.  Self-assessment, re-engage, re-align and re-commit.

References:

  • Ishaq, E., Bashir, S. and Khan, A.K. (2021), Paradoxical Leader Behaviors: Leader Personality and Follower Outcomes. Applied Psychology, 70: 342-357. https://doi.org/10.1111/apps.12233
  • Zhang, Y., & Liu, S.M. (2021). Balancing employees’ extrinsic requirements and intrinsic motivation: A paradoxical leader behaviour perspective. European Management Journal, Vol 40 (1), 127-136
  • Thuan, L.C. and Thanh, B.T. (2020), "Leader knowledge sharing behavior and follower creativity: the role of follower acquired knowledge and prosocial motivation", Journal of Workplace Learning, Vol. 32 No. 6, pp. 457-471.
  • Jiang, J., Gao, A., & Yang, B. (2018, January 1). Employees’ Critical Thinking, Leaders’ Inspirational Motivation, and Voice Behavior: The Mediating Role of Voice Efficacy. Journal of Personnel Psychology, 17(1), 33–41.
Show more...
2 years ago
12 minutes

PsychChat
Episode 036 - Self-Awareness

In this episode, I discussed self-awareness. We hear this frequently in the workplace, but what should we be mindful of when it comes to self-awareness? I share some strategies to become more self-aware of yourself, your thoughts, perceptions, and how to work and create relationships with others effectively.

Show more...
2 years ago
14 minutes

PsychChat
Dr Austin Tay is an organizational psychologist. In each podcast episode, he will discuss work-related issues that matter in the workplace. Through the lens of a psychologist, Dr Austin will provide tips and advice to his listeners to help them navigate the complex world of work. Email psychchat@omnipsi.com or send via Twitter @psych_chat to send your comments or suggestions. Dr Austin Tay is the founder of Omnipsi Consulting (www.omnipsi.com). OmniPsi Consulting specialises in executive coaching, leadership assessment and development, career transitioning, training and workplace intervention.