This episode of PodCatalyst is brought to you by IABC’spartners at the USC Annenberg Center for Public Relations at the University of Southern California. Provided by the PRFuture podcast, this episode features host Fred Cook in conversation with Matt Tidwell, member of the IABC International Executive Board, Barby Seagal and Victoria Hamilton from Zeno Group, and USC Fellow David Michaelson.
Together, the group unpacks the findings of the 2025 GlobalCommunication Report: Mind the Gap, that USC developed in partnership with IABC and Zeno Group. The communicators discuss insights from more than 1,000 PR professionals across the globe and weighs in on how AI, hybrid work, generational shifts, influencer culture, and polarization are transforming the communications landscape.
Thank you to Fred Cook and the USC Annenberg Center forPublic Relations for their partnership with this report and for providing this insightful conversation to the IABC audience.
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LINKS
Episode
Mind the Gap: 2025 GlobalCommunication Report
Generational Divides on AI, Media,and Polarization Are Shaping the Future of PR
It’s Not Just You — GenerationalDivides Are Impacting PR and Comms
ConnectWith IABC on Social Media
X (Twitter) | LinkedIn | Facebook | YouTube | Instagram
VisitIABC Online
In this episode of PodCatalyst, we bring you another “InUnder 10” conversation from the ground at IABC World Conference 2025 in Vancouver.
Sia Papageorgiou, managing partner at the Centre forStrategic Communication Excellence (CSCE), joins guest host Dawn De La Torre to talk about findings from the 2025CSCE Professional Development Survey. The research reveals a clear gap between how communicators rate their own skills and how their managers see their performance.
Sia explains why this disconnect happens, what it means forteams, and how to close the gap with better feedback, clearer expectations, and more effective development opportunities. She also shares free resources andhighlights core skills communicators need to sharpen now, including planning, measurement, leadership, and change communication.
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Sia Papageorgiou is one of the world’s leading voices instrategic communication excellence. A globally recognized educator, consultant, and communication strategist, she has earned more than 50 awards for excellencein communication and leadership and continues to shape the future of the profession with bold thinking and practical insight. Sia is a certified Strategic Communication Management Professional (SCMP), a Fellow of the RoyalSociety for the encouragement of Arts, Manufactures and Commerce, and past Chair of the Global Communication Certification Council. She has held leadership roles as President of IABC Victoria and as a Board Director for IABCAsia-Pacific. In 2021, she was named Communicator of the Year by IABC Asia-Pacific for her outstanding contribution to the profession. In 2022, she received the prestigious IABC Rae Hamlin Award for her exemplary service in championing the Global Standard and advancing the influence of strategiccommunication worldwide. Sia is committed to empowering communication professionals to lead with clarity, act strategically, and deliver impact, because your expertise deserves global recognition.
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LINKS
Mentioned in the Episode
2025 CSCE Professional DevelopmentSurvey: Research ResultsLearn More About CSCECertification Prep TrainingConnect With Sia on LinkedIn
Connect With IABC on Social Media
X (Twitter) | LinkedIn | Facebook | YouTube | Instagram
Visit IABC Online
In this episode of PodCatalyst, our “In Under 10” seriesbrings you a behind-the-scenes conversation from IABC World Conference 2025 in Vancouver.
Christal P. Austin, public affairs officer for the Government of Barbados, joins guest host Dawn De La Torre to unpack what it really takes to lead during a crisis. Drawing on firsthand examples from government communications, Christal shares how today’s communicators can respond to crises with clarity and credibility, especially when misinformation,disinformation, and social media chaos are in the mix.
You’ll hear why some defensive strategies like denial canprotect your organization and when they absolutely shouldn’t. Plus, Christal introduces a lesser known but powerful tool: ingratiation. Done right, it’s more than damage control, it’s an opportunity to reconnect with your audience in a meaningful way.
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Christal P. Austin is a strategic public relations advisorwith over 20 years of experience. She’s been an active IABC member since becoming the founding president of the Barbados chapter in 2008. In 2023, she presentedat IABC World Conference in Toronto and joined the Program Advisory Committee for the 2024 and 2025 World Conferences. Christal is also a United Nations Educational, Scientific and Cultural Organization (UNESCO) award-winning writer, a decorated Toastmaster, and a passionate lecturer in social media and crisis communication. She holds a post-graduate diploma in business administration from the University of Surrey, a certificate in integrated marketing communication from IE Business School, and a Google project management certificate.
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LINKS
Connect With IABC on Social Media
X (Twitter) | LinkedIn | Facebook | YouTube | Instagram
Visit IABC Online
In this episode of PodCatalyst, we continue our “In Under 10” series with a powerful conversation recorded live at IABC World Conference 2025 in Vancouver.
Juli Holloway, SCMP, IABC Fellow, and communications advisor at the Tulo Centre of Indigenous Economics, joins guest host Dawn De La Torre to discuss Indigenous-led communication methods and their role in building authentic, cross-cultural relationships. Juli shares how prioritizing empathy, community service, and meaningful engagement can transform the way communicators connect with diverse audiences.
As Juli puts it, “We don't need saviors, we need supporters,” a powerful reminder that true allyship begins with listening, not leading.
From integrating Indigenous voices early in the process to leading with humility over ego, Juli offers practical guidance for anyone looking to make their communication efforts more inclusive and impactful. Whether you’re working locally or globally, this episode is a must-listen for communicators striving to build trust and lasting relationships.
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Juli Holloway is an Indigenous communications leaderspecializing in professional communication within Indigenous contexts. With a master’s in professional communication from Royal Roads University, heraward-winning research developed a model supporting Indigenous self-determination through strategic community engagement. As communications advisor at the Tulo Centre of Indigenous Economics, Juli advances Indigenouseconomic reconciliation and teaches a master’s program in professional communications at Royal Roads. Throughout her career, Juli has been fortunate to work with First Nations and Indigenous organizations across Canada to supporttransformative change for First Nation communities and people through strategic communications and community engagement.
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LINKS
Connect With IABC on Social Media
X (Twitter) | LinkedIn | Facebook | YouTube | Instagram
Visit IABC Online
In this episode of PodCatalyst, Moody’s Chief Corporate Affairs Officer Christine Elliott joins IABC Executive Director Peter Finn to share her journey of transforming the company’s communications function. By integrating branding, government relations, community impact, and sustainability into the work they do, Moody’s communicators have become invaluable players in the company’s strategy.
Christine walks us through how she created Moody’s digital content team and its Story Lab, their source for premium content, including a Netflix-like docuseries that was shortlisted at Sundance. These efforts and more have had notably positive effects on Moody’s social engagement and brand sentiment.
As a former journalist for ABC News, Christine reflects on her career path to the C-suite, offering practical advice and insights for communicators aiming to advance their careers and make a meaningful impact in their organizations.
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Christine Elliott is chief corporate affairs officer at Moody’s. She leads Moody’s dialogue with key stakeholders, including employees, policymakers, government officials, and media to deepen understanding of the company's mission to be the definitive source of relevant insights on exponential risk.
Christine has more than 25 years in senior level corporate communications roles. Prior to joining Moody’s in 2021, she was executive vice president – worldwide communications at Mastercard and chief communications officer at S&P Global. She previously held a variety of communications positions at American Express and was a journalist for ABC News, where she earned an Emmy award.
Christine has a bachelor’s degree in communications and political science from the University of Michigan.
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LINKS
Connect With IABC on Social Media
X (Twitter) | LinkedIn | Facebook | YouTube | Instagram
Visit IABC Online
In the latest episode of PodCatalyst, Peter Finn sits down with friend of the podcast Chris Lee from Gallagher Communication.
Chris helps us unpack this year’s Gallagher State of the Sector 2025, looking at different profiles of communicators: thrivers, strivers, and survivors. He walks us through how to address change fatigue, smart ways to use AI with the human touch in mind, and more.
As an added bonus, Chris shares his fascination with quantum computing breakthroughs and the future of work.
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Chris Lee is vice president, employee experience and internal communication practice at Gallagher Communication. In this role he helps employers rediscover the magic that people can bring to the table when they’re properly engaged and motivated.
Chris has over 25 years of experience in marketing, brand, and communications. He is also the president of the Board of Directors for IABC Toronto and has served on other various boards and committees.
Chris hosts a successful podcast called Why Does It Feel So Wrong to be Human at Work?, which looks at the nature of the modern workplace and possibilities for innovation to better reflect people’s needs and their true potential.
Chris has been featured as a speaker at numerous conferences and events, featured in a host of publications, including Fortune magazine, and has been a guest on various podcasts.
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LINKS
Mentioned in This Episode
Gallagher State of the Sector 2025
ConnectWith IABC on Social Media
X (Twitter) | LinkedIn | Facebook | YouTube | Instagram
VisitIABC Online
In the latest episode of PodCatalyst, we speak with MergeGupta-Sunderji, a highly respected leadership expert. We dig into common misconceptions across generations, research that busts certain generalizations, ways to tap into certain strengths, advice to help bridge the gap without compromising quality, and more.
Merge is a speaker at IABC World Conference, takingplace in Vancouver, 8-11 June. Tune in to this conversation to get a better idea of what you can expect from her session, “Generations Exposed: Unexpected Insights Into the People You Work With.”
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Merge Gupta-Sunderji turns managers into leaders. Ahighly respected leadership expert and columnist, Merge gives people specific and practical tools to achieve leadership and communication success. Over 94,000 managers in 29 countries have attended her fun, content-rich keynotes and facilitated workshops.
A leader at one of Canada’s premier oil and gas companies and a board leader at a Credit Union for a combined total of over 17 years, Merge offers a unique blend of realism and humor that consistently engages and entertains her audiences. She is called upon frequently to individually mentor high-potential leaders in a variety of organizations.
Previously, she was the well-known voice behind the national CBC radio column The Softer Side of Business. She’s an award-winning published author, writing for many well-known organizations and publications, including the very popular Merge’s Monthly Mega Minute, and a regular monthly column in The Globe & Mail, Canada’s most respected and widely-circulated national newspaper.
Her first book titled "Why Does the Lobster Cast OffIts Shell?" is now in its third edition, and her last book"Generations Exposed – Unexpected Insights Into the People You Work With" is in its second printing.
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LINKS
Mentioned in This Episode
Connect With IABC on Social Media
X (Twitter) | LinkedIn | Facebook | YouTube | Instagram
Visit IABC Online
In the latest episode of PodCatalyst, IABC ExecutiveDirector Peter Finn returns as host, sitting down with Shane Hatton to talk all things company culture. From the critical role communicators play in shaping the language of the organization, to understanding Gen Z’s expectations, what this year’s Edelman Trust Barometer means for leaders, and more, this conversation covers some of the more pressing issues today’s workforce faces.
Shane is a speaker at this year’s World Conference, takingplace in Vancouver, 8-11 June. Tune in to this conversation to get a better idea of what you can expect from his Master Class, “Culture Is Your Unseen Competitive Advantage — Is Yours by Choice or by Chance?” and session, “Gen Z Uncensored.”
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Shane Hatton is a global expert in leadership and teamculture with over a decade of experience developing remarkable leaders, teams and cultures. Blending business experience with psychology, Shane’s passion lies in empowering leaders to communicate, connect, and collaborate more effectively. He thrives on helping leaders have the conversations they need to build the team they want. His perspectives and expertise have been shared in notable publications such as the Harvard Business Review, Forbes, The Australian, HRD, CEO World, Smart Company, Kochies Business Builders, The Herald Sun, Foundr, Company Director, and more. Clients consistently value Shane’s skill for introducing clarity to their thought processes and distilling complex ideas into pragmatic strategies.
Shane is the author of two books: "Lead The Room —Communicate a Message That Counts in Moments That Matter," and the bestselling "Let’s Talk Culture — The Conversations You Need to Create the Team You Want." He is also the host of the insightful podcast Phone Calls With Clever People, which delves into a diverse range of leadership topics.
With a prolific career as a speaker, executive coach andfacilitator, Shane has collaborated with businesses spanning a range of industries across the public, private, and not-for-profit sectors. Currently, Shane is elevating the conversation about culture across Australia, New Zealand, the U.K. and the U.S., upholding his reputation as a global thought leader in leadership and culture.
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LINKS
Mentioned in This Episode
Connect With IABC on Social Media
X (Twitter) | LinkedIn | Facebook | YouTube | Instagram
Visit IABC Online
Founded in 1973, the Commission on Public Relations Education (CPRE) provides recommendations on public relations education for universities and professional associations around the world.
CPRE’s latest signature report, “Navigating Change: Recommendations for Advancing Undergraduate PR Education,” offers an in-depth look into what’s needed and expected of educators and practitioners when it comes to guiding the next generation of PR professionals. The report is based on a survey of nearly 200 educators and just over 460 practitioners, including members from IABC.
Matt Tidwell, IABC board member, sits down with Drs. Elizabeth Toth and Pamela Bourland-Davis, lead editors of the report, to understand the research and its findings.
Tune in as they discuss key findings of the report, from the role of ethics to DEI, data/analytics, the future of the workplace and more.
This episode originally aired in March 2024.
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Matt Tidwell, PhD, APR, is on the faculty of the William Allen White School of Journalism and Mass Communications at the University of Kansas and directs KU’s master’s degree in digital and integrated marketing communications. Tidwell is a member of IABC’s International Executive Board.
Pamela Bourland-Davis, PhD, is professor of public relations and professional communication and leadership at Georgia Southern University, where she also served as department chair. She was co-editor of the Commission on Public Relations Education’s signature 2023 report, “Navigating Change.” She was the Journal of Public Relations Education’s editor from 2021-2023, SSCA’s past president, and she served in a variety of roles within AEJMC and its PR Division.
Elizabeth L. Toth, PhD, is professor emerita of the Department of Communication at the University of Maryland, College Park. She has produced 10 books and more than 90 refereed journal articles, book chapters, monographs and conference papers on public relations. She has won numerous awards for her research and service. She co-edited the CPRE 2023 Report on Undergraduate Public Relations Education, “Navigating Change.”
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LINKS
Mentioned in This Episode
Commission on Public Relations Education website
Navigating Change: Recommendations for Advancing Undergraduate PR Education
Connect With IABC on social media
https://www.linkedin.com/company/iabc/
https://www.facebook.com/IABCWorld
https://www.youtube.com/user/IABClive
https://www.instagram.com/iabcgram/
Visit IABC Online
This episode of PodCatalyst features guest host Kamyar Naficy, chair of the IABC International Executive Board, and Jessamyn Katz, CEO of Heyman Associates, a leading executive search firm focused on communications, corporate affairs, marketing, and investor relations.
Jessamyn has been with Heyman Associates for nearly two decades. Since 2019, she’s led the firm’s strategy and day-to-day operations. In January 2024, she stepped into the role of CEO.
Tune in as Jessamyn touches on the trends she’s seeing in national and global executive searches. As the role of the communicator evolves, the function only grows more important. Learn about the shifts she’s seeing in strategy, managing communications through political cycles, the emergence of comms “plus” roles, skills gaps and the evolution of AI, and more.
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As CEO of Heyman Associates, Jessamyn sets high standards for client work. She manages the overall success of the firm while also leading major national and global searches. After nearly a decade in New York, she built the firm’s West Coast presence and has developed close relationships across varying industries coast-to-coast and is a sought-after advisor.
Jessamyn’s intellectual curiosity and passion for getting to know people allow her to lead searches to fill myriad executive-level roles in strategic communications, investor relations, marketing, and other specialties within those functions. She advises clients across sectors, with an emphasis on technology, health care, financial services, nonprofits, and higher education. She is also an active member of the Arthur W. Page Society, is on the board of the Public Affairs Council, and was named one of PRWeek’s 2020 Women to Watch.
Jessamyn developed a taste for public relations while still in college through internships at Abernathy MacGregor and Burson-Marsteller and knew she wanted to spend her career around people who build brands and protect their reputations. With two decades of experience in the function of communications, she’s a credible counselor to clients and candidates who keeps a close watch on where these functions are heading.
Jessamyn is a cum laude graduate of Bucknell University with a bachelor’s degree in psychology and education. Having lived in Texas, Switzerland, New York, and California, she approaches work and life with a broad worldview. These days, she and her husband Nick, and the newest addition to their family – their daughter Grace – call California wine country home base. Her Papillons, Olivia and Marlowe, are very much enjoying life with a growing family.
Kamyar Naficy is managing director of Alberin, a
strategic communications consultancy for finance, technology and sustainability. With over 20 years of experience, Kamyar advises clients in the US, Europe and the Middle East on all aspects of corporate, financial and marketing communications. Prior to working at Alberin, Kamyar held senior communications positions at JP Morgan, London Stock Exchange Group and UniCredit. Earlier in his career, he worked in investment banking and management consulting. He holds a BA from the London School of Economics and a MPhil in Management Studies from Cambridge University. View Kamyar’s LinkedIn profile.
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LINKS
Mentioned in this episode
Heyman Associates: https://www.heymanassociates.com/
Research on the function: https://www.heymanassociates.com/_files/ugd/442ad7_1694e1ef3f1345a8940db9a8232f4e93.pdf
Connect With IABC on social media
https://www.linkedin.com/company/iabc/
https://www.facebook.com/IABCWorld
https://www.youtube.com/user/IABClive
https://www.instagram.com/iabcgram/
Visit IABC Online
With 64 countries around the world hosting elections, representing nearly 50% of the global population eligible to vote, many have dubbed 2024 as the year of elections. How do communicators navigate this landscape, especially as things continue to feel more polarized each year?
We spoke with David Imber, political communications expert and principal of David Imber Advisory, on what has been one of the hottest topics this year. Tune in as we discuss what communicators can learn from the political sphere (whether or not you think you’re into politics), how to decide when to speak out on topical issues, navigating polarization in the workplace, what makes communicators uniquely poised to tackle this space and more.
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David Imber is principal of David Imber Advisory, practicing in public affairs, crisis and issues management, advocacy and strategic communications. He is retained by a diverse range of clients, from pension funds to not for profits. This multi-sectoral practice allows him to advise from varying perspectives — including on politics and communicating in conflict — to help his clients achieve their business objectives in a complex geopolitical environment. Imber is immediate past president of IABC Victoria. He is also a director of the Victorian Pride Centre and of the Holmesglen Institute of TAFE (a vocational community college).
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LINKS
Connect With IABC on social media
https://www.linkedin.com/company/iabc/
https://www.facebook.com/IABCWorld
https://www.youtube.com/user/IABClive
https://www.instagram.com/iabcgram/
Visit IABC Online
In the latest episode of PodCatalyst, Matt Tidwell, member of the IABC International Executive Board, sits down with Fred Cook to discuss findings from “Communicating Culture During a Hybrid Revolution,” a joint report from IABC and the USC Center for Public Relations.
Tune in as they discuss how the shift to remote and hybrid work is impacting corporate culture, management employee dynamics, morale and the widening training gap for early career professionals.
IABC members can access the report online here: https://www.iabc.com/About/Purpose/Reports
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Fred Cook has worked at Golin for over 30 years, during which he has had the privilege to work with a variety of high-profile CEOs, including Herb Kelleher, Jeff Bezos and Steve Jobs. He has also managed a wide variety of clients, including Nintendo, Toyota and Disney. In 2014, Cook published "Improvise: Unconventional Career Advice from an Unlikely CEO", which shares the wisdom he gained as a cabin boy on a Norwegian tanker, doorman at a 5-star hotel and chauffeur for drunks. In 2015, after speaking on college campuses around the world, Fred accepted an additional position with the University of Southern California as the director of the USC Center for Public Relations at USC Annenberg, whose mission is to shape the future of public relations and those who will lead it — through research, education and thought
leadership.
Matt Tidwell, Ph.D., is assistant dean for graduate and professional studies at the William Allen White School of Journalism and Mass Communications. He is also a faculty lecturer and the program director for the Integrated Marketing Communications graduate degree program at the KU Edwards Campus. Tidwell is an experienced marketing communications professional with more than 25 years of industry experience working in healthcare, energy and technology companies. In 2018, Tidwell received the Arthur Lowell “Communicator of the Year” award from the Kansas City Chapter of the International Association of Business Communicators (IABC).
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LINKS
Access the Report
https://www.iabc.com/About/Purpose/Reports
Connect With IABC on social media
https://www.linkedin.com/company/iabc/
https://www.facebook.com/IABCWorld
https://www.youtube.com/user/IABClive
https://www.instagram.com/iabcgram/
Visit IABC Online
In the latest episode of PodCatalyst, we sit down with Joe Spratt, expert, strategic communications and change, at McKinsey & Company. Tune in as we dig into the future of comms through the lens of the C-suite, based on a series of in-depth conversations, interviews, and survey results that McKinsey & Company conducted.
Joe walks us through key findings of the report, where the value of the communicator really shines, an outlook on what’s needed for upskilling and where the profession is going next.
Joe Spratt is an expert in McKinsey & Company’s Chicago Office. He is a leading member of the Strategic and Change Communications practice, working with clients to drive greater communications performance and impact in times of change. Spratt leads the practice’s work on comms function assessment and operating model design. He is dedicated to bringing out the best in people in client organizations. His expertise centers on organizational communications and change. Spratt counsels chief communications officers and other C-suite executives on strategic communications, as well as how to strengthen, streamline or reimagine the communications function.
LINKS
Mentioned in the Episode
https://www.iabc.com/LinkClick.aspx?fileticket=9llK8q-SR2A%3d&portalid=0
Connect With Joe on LinkedIn
https://www.linkedin.com/in/josephspratt/
Connect With IABC on social media
https://www.linkedin.com/company/iabc/
https://www.facebook.com/IABCWorld
https://www.youtube.com/user/IABClive
https://www.instagram.com/iabcgram/
Visit IABC Online
Earlier this summer, IABC hosted communicators from all over at its annual World Conference, held this year in Chicago. In this special edition of PodCatalyst, we catch up with attendees between sessions to get their aha moments.
From insights around how they’re are thinking about AI, to better practices for accessibility, rethinking hiring practices with cognitive biases in mind, training the next generation of comms pros and more, consider this episode a peek into the minds of your IABC peers.
Special thanks to Edgewood College for sponsoring this episode. Visit online.edgewood.edu to learn about their innovative Business Communication and Leadership online master’s program.
LINKS
16 Things We Learned at IABC World Conference 2024
Connect With IABC on social media
https://www.linkedin.com/company/iabc/
https://www.facebook.com/IABCWorld
https://www.youtube.com/user/IABClive
https://www.instagram.com/iabcgram/
Visit IABC Online
In the latest episode of PodCatalyst, we sit down with Candace Denison, communications and engagement manager at Rocky View County, to discuss misinformation and the role of the communicator.
As we navigate the Wild West era of AI, allowing misinformation to spread easier than before, how can communicators come armed with facts? What tactics and strategies must be used, and in what instances does a wider network of experts need to be tapped into?
Tune in to this edition of In Under 10 to get Candace’s take — and a little good news — on how we can approach this complex topic.
Candace Denison's two-decade legacy in communications champions innovation, adaptability, and leadership. As she advances her Masters of Arts in Leadership, her thesis, "Strategies for Leaders to Counteract Misinformation," promises to be a cornerstone for contemporary managers. Denison’s dedication to the PR industry's evolution makes her a torchbearer in navigating the complexities of misinformation. Through her expertise, she facilitates genuine, trust-based connections in the ever-evolving communication landscape.
LINKS
Connect With IABC on social media
https://www.linkedin.com/company/iabc/
https://www.facebook.com/IABCWorld
https://www.youtube.com/user/IABClive
https://www.instagram.com/iabcgram/
Visit IABC Online
In the latest episode of PodCatalyst, we sit down with Becca Chambers, chief communications officer at ControlUp. Her journey to the C-suite began with a role in sports PR and from there took a few twists and turns, including grad school and landing on her love of all things branding and communication.
Today, she remains a staunch advocate for communicators in the C-suite, advocating for a clear designation of the role that complements — not competes with — marketing and PR.
In her 20s, Becca learned she was neurodivergent. After time and research, she learned how to embrace the ways her mind worked and used it to her advantage. During this conversation, we learn more about addressing neurodivergence in the workplace and where the role of the communicator overlaps.
Becca has also built her personal brand on LinkedIn successfully the last few years, and shares her take on how to make the most of the professional platform.
Tune in for this episode that will help you think differently about the way you approach professional development, embracing diversity in the workplace and personal branding.
LINKS
Connect With Becca on LinkedIn
https://www.linkedin.com/in/beccapchambers/
Connect With IABC on social media
https://www.linkedin.com/company/iabc/
https://www.facebook.com/IABCWorld
https://www.youtube.com/user/IABClive
https://www.instagram.com/iabcgram/
Visit IABC Online
In the latest installment of In Under 10, we talk to Emily Caister about what communicators can learn from Taylor Swift’s marketing mastery. Whether you consider yourself a Swiftie or not, there’s something for everyone to learn.
Tune in as we discuss the pop star’s approach to branding, as well as how dialing into pop culture more broadly can help communicators tap in to the human element of their work.
Emily Caister will present at this year’s World Conference, 23-26 June in Chicago. Learn more about her session online here.
LINKS
Connect With IABC on social media
https://www.linkedin.com/company/iabc/
https://www.facebook.com/IABCWorld
https://www.youtube.com/user/IABClive
https://www.instagram.com/iabcgram/
Visit IABC Online
“Everybody wants to be heard, but not many people are interested in listening,” Julian Treasure, expert in sound and listening, says in the latest episode of PodCatalyst.
So when was the last time you listened to the world around you? Is a lack of listening harming your business or, worse, your well-being?
Tune in as Julian shares how listening has become a lost skill and the ways we can practice it to improve relationships, increase customer/client satisfaction and ultimately help navigate an increasingly polarized world.
At the end of the day, Julian believes better listening leads to understanding — and that is a prize worth fighting for.
Julian will be a spotlight speaker at this year’s World Conference, 23-26 June in Chicago. Learn more about his session online here.
LINKS
Connect With IABC on social media
https://www.linkedin.com/company/iabc/
https://www.facebook.com/IABCWorld
https://www.youtube.com/user/IABClive
https://www.instagram.com/iabcgram/
Visit IABC Online
Editor’s Note: This episode was recorded one week prior to recent legislative decisions by U.S. President Joe Biden, signing into law that TikTok will be banned unless sold within a year. Catalyst will continue to follow this story as it develops.
What happens when an app fades from existence — or gets legislated out of the hands of the public? What does it mean for the communities created and the communicators who are leveraging those platforms?
In this edition of In Under 10, we sat down with Jodie Lack and Lenny Zaleski, two members of IABC’s Student and Early Career SIG, to get their perspective on why communicators should pay attention to the potential ban on TikTok, as well as the growing popularity of short-form video content.
Mentioned in This Episode
Lenny Zaleski is a Chicago native currently studying public relations and political science at the University of Dayton and on track for an accelerated master’s in public administration. Zaleski has worked primarily for nonprofits and government agencies focusing on the environment, climate change, housing and human rights. His main areas of expertise include brand strategy, media relations, social media strategy, strategic communications and digital marketing.
Zaleski is a member of the IABC Greater Cincinnati chapter and the director of public affairs for the Student/Early Career SIG.
Jodie Lack is a high-performing early career public relations professional. She has an eager and passionate interest in the areas of tourism, B-Corporation, not-for-profit and government. With over two years of industry experience, Lack’s skills have been highly developed in media relations, social media, website design and event management. She graduated from Deakin University with a bachelor of communication (public relations) with a distinction in 2023.
LINKS
Connect With IABC on social media
https://www.linkedin.com/company/iabc/
https://www.facebook.com/IABCWorld
https://www.youtube.com/user/IABClive
https://www.instagram.com/iabcgram/
Visit IABC Online
In today’s digital age, making sure your online presence meets basic accessibility standards isn’t just the right thing to do — it’s good for business, too.
In the latest installment of In Under 10, Matisse Hamel-Nelis walks us through the basics of understanding digital accessibility, recent examples of well-known brands that have gotten into hot water for not following standards, ways communicators can lead the charge by staying up on the latest regulations and more.
Download a transcript of this episode.
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Matisse Hamel-Nelis, ADS, CPACC, is a distinguished Métis communications and digital accessibility consultant and PR professor at Durham College. She is also the founder and dynamic host of the influential PR & Lattes podcast, a collaborative space where professionals (emerging, new and established) can share their insights and ideas on public relations, communications and marketing topics.
Her commitment to fostering an inclusive environment extends into her leadership roles within the professional community. As a professional communicator deeply proud of her Métis heritage, she expertly blends traditional storytelling with modern strategies to create impactful and inclusive narratives. As the vice president of inclusion, diversity, equity and accessibility (IDEA) for IABC/Toronto, Matisse is pivotal in shaping policies and practices that embrace diversity. Additionally, her influence is further amplified in her capacity as the chair of the Diversity, Equity and Inclusion (DEI) Committee for IABC, where she spearheads initiatives to enhance inclusivity within the profession.
She holds credentials as a Certified Professional in Accessibility Core Competencies (CPACC) and an Accessible Documents Specialist (ADS), awarded by the International Association of Accessibility Professionals. These designations underscore her expertise and commitment to advancing accessibility in digital communications, making her a respected authority in her field.
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LINKS
Mentioned in This Episode
https://www.accessible-social.com/
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