The holiday rush isn’t just stressful for shoppers – it’s make-or-break for retailers. In this episode of PLATO Panel Talks, Mike Hrycyk sits down with QA experts Susan Finley and Samta Kaura (PLATO) to unpack how teams prepare for holiday and Black Friday testing.
They dive into the real risks of downtime, the importance of performance and functional testing, and why code freezes never quite hold. From managing last-minute patches to coordinating with third-party systems, the panel shares lessons learned from years in retail QA and offers tips for keeping sites stable when traffic and tension are at their peak.
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Think your company’s too small to be hacked? Think again. Hackers don’t care how big you are, and our experts, Joel Vautour (PLATO) and Roberto Salgado (Websec), join Mike Hrycyk to break down how to get started with security testing. From PCI compliance to phishing scams, they share real-world insights on spotting vulnerabilities, choosing the right testing approach, and how AI is reshaping the cybersecurity battle.
Episode Transcript here
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This month, host Mike Hrycyk sits down with QA experts Snehal Lohar (Slalom) and Richard Bird (PLATO) to talk all things test management tools Whether you're still using spreadsheets or navigating your way through ADO, qTest, TestRail, or Jira add-ons, this conversation covers why having the right tool matters – and how to make it work for your team. If you're evaluating tools or just want to get more out of the one you already have, this episode’s for you.
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LinkedIn: https://www.linkedin.com/company/plato-testing/
Facebook: https://www.facebook.com/PLATOTechGroup/
In today’s digital world, customer trust is everything, especially when money, data, and emotion are all on the line. In this episode, Mike Hrycyk is joined by Neha Batta (Director of Delivery Services at BCLC) and James Hurst (QA Manager at PLATO) to explore what it takes to build and maintain trust in the online gaming space.
From the complexities of gaming compliance in Canada to the real-life ripple effects of software bugs, this panel dives deep into how quality assurance acts as the first line of defence. You'll hear about the layers of regulation, the role of testers in securing fair play, and why even non-financial bugs can drive players away. Tune in to learn how QA is more than just testing.
Episode transcript here
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Not sure how to kick off an accessibility testing project? Host Mike Hrycyk talks with Abhishek Gupta (Director of Service Delivery, PLATO) and Juan Olarte (CEO and co-founder, Digita11y Accessible) about where to begin, how to scope your efforts, what tools you’ll need, and how accessibility fits into your dev lifecycle. Whether you're just getting started or refining your process, this episode offers clear steps and expert insights on scoping accessibility testing projects for WCAG.
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In this ten-minute sneak peek from our upcoming PLATO Panel Talks episode, host Mike Hrycyk speaks with Abhishek Gupta (Director of Service Delivery, PLATO) and Juan Olarte (CEO, Digita11y Accessible) about what to do when your CEO says, “Get us accessible.”
From gap analysis and legal requirements to internal training vs. hiring consultants, this segment offers actionable advice for anyone trying to understand where to start and how to scope a smart, scalable accessibility initiative.
Whether you're in QA, dev, or digital leadership, this preview will help you take your first confident step toward digital accessibility.
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PLATO LinkedIn:https://www.linkedin.com/company/plato-testing/
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What’s it really like to test software on massive federal projects? In this episode, host Mike Hrycyk is joined by Scott Dillon (Associate Manager, PLATO) and Paul Schenk (Accenture) for a deep dive into the unique challenges and worthwhile wins of working on Federal Government projects. From navigating massive team structures and governance requirements to prioritizing accessibility and user consensus, our panellists share their insights, lessons learned, and what makes federal testing both complex and deeply rewarding. Whether you’re starting your first government project or just curious about what goes on behind the scenes, the panel challenges assumptions and offers a fresh perspective on working in the public tech sector.
Episode Transcript here
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PLATO LinkedIn:https://www.linkedin.com/company/plato-testing/
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Automation is evolving—are you keeping up? In this episode of PLATO Panel Talks, host Mike Hrycyk is joined by Matt Heusser (Author & Lead Consultant, Excelon Development) and John McLaughlin (Test Automation Specialist, PLATO) to explore the future of next-generation automation testing tools. Together, they discuss what testing tools tell us about everything from the role of AI and machine learning in test automation to how low-code and no-code automation is changing the game and overcoming common challenges in automation adoption. With real-world insights from industry experts, this episode is a must-listen for QA professionals, developers, and tech leaders looking to stay ahead in an era of rapid innovation.
Episode Transcript here
Check out Software Testing Strategies: A Guide for the 2020s by Matt Heusser & Michael Larsen
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PLATO LinkedIn:https://www.linkedin.com/company/plato-testing/
Are you maximizing your organization's potential use of consulting services? Join host Mike Hrycyk as he delves into the realities of effective consulting with industry experts Jamie Weber (National Director of IT and Business Consulting at PLATO) and Deidre Donaldson Meyer (Vice President and Chief Technology Officer at SGI). Together, they debunk misconceptions and reveal how consultants provide targeted expertise and fresh perspectives to achieve business objectives. Discover practical strategies for determining when your organization needs external support, learn how SGI successfully partners with consultants, and avoid common pitfalls. This episode is a must-listen for anyone seeking to confidently leverage consulting and drive real results.
Episode Transcript Here
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PLATO LinkedIn:https://www.linkedin.com/company/plato-testing/
Join us for the exciting second part of our Growing Indigenous Tech series on PLATO Panel Talks. In this episode, we delve into the entrepreneurial journey of Indigenous tech founders with guest host Ryan St. Germaine (CEO and Founder of Indigenous Tech Circle). The panel is a dynamic discussion with guests Bobbie Racette (CEO & Founder of Virtual Gurus) and Jayde Pelly (Founder of JDP Software Solutions & Associate Consultant, PLATO). They share their unique experiences and insights on the importance of mentorship, community support, and the potential for Indigenous entrepreneurs to start their tech businesses. Discover how these trailblazers leverage technology to create opportunities for their communities and the transformative impact of building Indigenous-led enterprises in the tech space.
Find the Episode Transcript here.
Find Indigenous Tech Circle:www.jointechcircle.com
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PLATO LinkedIn:https://www.linkedin.com/company/plato-testing/
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Ryan St. Germaine LinkedIn:https://www.linkedin.com/in/ryanstgermaine/
This month, our host, Mike Hrycyk, explores the diverse perspectives and experiences of different generations of testers in the tech world. Joined by a panel of experts from the PLATO Team Nicole LeBlanc, Shawnee Polchis, and Brennan Nadeau, representing Gen X, Millennials, and Gen Z, we delve into the unique interactions and communication styles that arise from generational differences. From nostalgic first memories of computer use to the evolving landscape of technology, our panellists share their personal stories and insights. Check out this discussion for a thought-provoking discussion on how generational dynamics shape the testing world and the way we approach technology today.
Find the Episode Transcript here
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Podcast Music “Pastel" by Seastock is licensed under CC BY-NC-ND 3.0.
In today’s fast-paced software development world, writing test cases is more important than ever. But what does writing test cases look like for the modern tester? How will AI and automation impact the way we write and execute test cases? Mike Hrycyk is joined by Kevin Morgan (Senior Manager, PLATO) and Ryan Hobbs (QA & Test Manager, BC Ferries) to bring together their extensive experience to dive into these critical questions for software testers and how it is shaping who is writing test cases and how. Don’t miss this insightful discussion on the future of test case writing.
Find the Episode Transcript here
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Are you a software tester looking to level up your skills and protect your organization from cyber threats? In this beginner's guide to cybersecurity, host Mike Hrycyk sits down with experts David Shipley (CEO, Beauceron Security) and Joel Vautour (CSO, PLATO) to demystify the world of cybersecurity. Learn about the latest threats, discover how to stay ahead of the curve, and understand the critical role of software testers in building resilient systems.
Find the Episode Transcript here
Find us at: http://platotech.com/
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LinkedIn: https://www.linkedin.com/company/plato-testing/
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Join us for a thought-provoking panel discussion as we explore the intersection of technology and Indigenous leadership. Our guest host, Ryan St. Germaine (Founder, Indigenous Tech Circle; Executive in Residence, Raven Indigenous Capital Partners), leads a conversation with Jeff Ward (Founder & CEO of Animikii), and Denis Carignan (President & C-Founder of PLATO), to discuss the role of mentorship, community support, and capacity building in fostering Indigenous-led tech companies. Discover how these leaders have navigated pathways to tech and entrepreneurship, leveraging their strengths and passions to create meaningful change.
Find the Episode Transcript here
Find Indigenous Tech Circle: www.jointechcircle.com
Find us at: http://platotech.com/
PLATO LinkedIn: https://www.linkedin.com/company/plato-testing/
Ryan St. Germaine LinkedIn: https://www.linkedin.com/in/ryanstgermaine/
Jeff Ward LinkedIn: https://www.linkedin.com/in/jeffkward/
Juniors are a critical part of building a high-performing software testing team, and this month's PLATO Panel Talks is here to explore how to leverage the potential of your whole team and create a thriving environment for growth! Our expert panel, featuring Nicole LeBlanc (Apprentice Manager, PLATO), and Jeff Peters (Chief Delivery Officer, PLATO), discuss the challenges, opportunities, and strategies for successfully integrating juniors into your workforce, including the rewarding experience of mentorship. Plus, special guests offer unique perspectives on nurturing the next generation of tech professionals.
Find the Episode Transcript here
Find us at: http://platotech.com/
X: https://twitter.com/PLATOTesting
LinkedIn: https://www.linkedin.com/company/plato-testing/
Instagram: https://www.instagram.com/platotesting/
Podcast Music “Pastel" by Seastock is licensed under CC BY-NC-ND 3.0.
QA teams new to automation: Get started on the right foot! Automation experts Millan Kaul (Engineering Manager(QA), Kablamo Canada) and John McLaughlin (Senior Automation Architect, PLATO) join our host, Mike Hrycyk, this month and explain the 5 Ws (and an H!) of automation testing, helping you decide when, where, and how to automate for maximum impact. Learn how to free up your team and improve software quality. Take a listen for insights on building a strong automation practice!
Find the Episode Transcript here
Find us at: http://platotech.com/
X: https://twitter.com/PLATOTesting
LinkedIn: https://www.linkedin.com/company/plato-testing/
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Quality With Millan: https://qualitywithmillan.github.io/
This month on PLATO Panel Talks get ready to dive deep into the world of data testing! Our host, Mike Hrycyk, chats with our data testing experts Chris Wagner (Director of Data Solutions, Baker Tilly) and Deepak Ankarath (QA Manager, PLATO), who share their insights on crucial skills for data tester, specific data testing challenges like big data and ETL transformations, and strategies for ensuring data quality. Together, the panel provides insights for best practices in evermore complex data environments.
Find the Episode Transcript here
Find us at: http://platotech.com/
X: https://twitter.com/PLATOTesting
LinkedIn: https://www.linkedin.com/company/plato-testing/
Instagram: https://www.instagram.com/platotesting/
Find Chris as KratosBI at: https://www.youtube.com/@ChrisWagnerDatagod
In this episode of PLATO Panel Talks, Mike Hrycyk delves into Managed Services as an engagement model with our experts Craig Fisk (Chief Growth Officer, PLATO) and Paul Holland (Principal Consultant, PLATO). With his background in selling and delivering managed services, Craig explains why a wide range of reasons, from risk mitigation to access to a wider range of expertise, might drive companies to choose managed services. Paul, who is currently working on a managed service, shares his insights on the day-to-day realities, the opportunities for Testers, and the keys to success in this delivery model.
Find the Episode Transcript here
Find us at: http://platotech.com/
X: https://twitter.com/PLATOTesting
LinkedIn: https://www.linkedin.com/company/plato-testing/
PLATO Panel Talks is taking on Software Testing, AI and Machine Learning with our host, Mike Hrycyk, sitting down with Sean Wilson (Senior Director, Engineering, WindRiver) and Nathaniel Couture (VP Quality Engineering at Xtract One Technologies Inc.). How does AI impact the future of the testing profession? The panellists discuss the pressing question by exploring the benefits and challenges of incorporating AI into testing processes, how AI may change the nature of testing, and the ethical considerations and risks associated with AI in software development.
Find the Episode Transcript here
Find us at: http://platotech.com/
X: https://twitter.com/PLATOTesting
LinkedIn: https://www.linkedin.com/company/plato-testing/
In this episode of PLATO Panel Talks, guest host Heather Stapleton (Director of the Apprenticeship Program) is taking over to dive into the crucial topic of allyship within the tech industry. We're also joined by panellists Raena Steeves, Keisha Nguyen, and Joel Vautour, as they chat about what it means to be an ally, why it's so crucial for women in tech, and navigating the complexities of offering effective support. Plus, keep an eye out for our "Allyship Spotlights" that shine a light on PLATO employees' personal experiences and perspectives on allyship, offering valuable insights. Altogether there's a lot to learn from everyone's insights!
Find the Episode Transcript here
Find us at: http://platotech.com/
X: https://twitter.com/PLATOTesting
LinkedIn: https://www.linkedin.com/company/plato-testing/