Salesforce just cut 4,000 customer support jobs, saying AI agents now handle half of all client interactions. Is this the future of work — or a cautionary tale?

In this episode of PeopleScope, we take a closer look at what AI is really doing to jobs. Drawing on new research and expert commentary, we explore:

• Why companies like Salesforce are restructuring roles around AI

• How workers view AI — worried about job losses in general but confident in their own roles

• Signs of optimism, with most office workers believing AI will enhance, not replace, their jobs

• The long-term view that AI marks a workforce revolution, not an extinction event

AI isn’t the end of work, but it is the end of work staying the same. Tune in to hear what this means for employers, HR leaders, and anyone navigating the future of work.

Migrant workers make up one in five UK jobs, supporting sectors such as care, hospitality and construction. But new government reforms are raising salary thresholds, cutting eligible roles and closing key visa routes.

In this episode of PeopleScope, we unpack what these changes mean for employers. From the Skilled Worker visa shake-up to alternative routes like Global Talent and Youth Mobility, and the growing link between immigration and the UK’s industrial strategy, we explore how HR leaders can prepare for a more complex and uncertain future.

If visas are harder to access and shortages continue to grow, the challenge for employers is not just compliance. It is how to remain competitive in a labour market that is being reshaped by policy.

🎧 Listen now to get the reality behind the headlines.

Why has switching off from work become so difficult?

In this episode of PeopleScope, we explore the rising culture of “always on” — from leavism (working on holiday) to quiet vacationing (taking secret time off). We look at why boundaries are breaking down, what it costs employees and organisations, and whether a proposed Right to Switch Off law could actually solve the problem.

Expect insights on:

• Why nearly 60% of workers now work while on holiday

• How “quiet vacationing” signals deeper cultural issues

• The role leadership plays in shaping boundaries

• Why respecting rest isn’t just about wellbeing — it’s a performance strategy

If people can’t rest without guilt, without deception, or without bringing a laptop on holiday, the problem isn’t with them. It’s with the culture.

🎧 Tune in to understand why boundaries at work matter more than ever.

More than a third of UK workers say just the threat of being called back to the office is hurting their wellbeing. In this episode of PeopleScope, we zoom in on the emotional, financial, and structural impact of return-to-office (RTO) mandates—and why they’re back in the spotlight.

We break down fresh data from Hays, discuss how RTO headlines are triggering anxiety (especially for women and younger workers), and unpack why hybrid working still matters—despite rising pressure from corporate leaders.

With insights from experts like Clare Kelliher, Gemma Dale, and Daniel Wheatley, this episode explores:

• Why 59% of employees say cost is a major barrier to returning

• The wellbeing gap between men and women under RTO pressures

• How RTO mandates could undermine inclusion and workforce diversity

• What HR teams should consider before enforcing office mandates

Whether you’re leading people or trying to survive the policy shifts yourself—this one’s for you.

What happens when AI starts doing the jobs we thought were safe? And what does that mean for the people behind those roles?

In this episode of PeopleScope, we’re taking a closer look at how AI is changing the pay landscape, not just for entry-level positions, but also for high-skilled, traditionally stable jobs such as data analysis, legal support, and market research.

We’ll break down the shift from task-based work to orchestration roles, explain why “superworkers” are becoming the new gold standard, and explore how emotional intelligence is quietly turning into one of the most valuable career skills out there.

Whether you’re leading a team, navigating your career, or just curious about the people side of AI, this episode offers practical insights, real examples, and a few things to think about for the future of work.