“Any business is in data business”. Arman Eshraghi, Founder and CEO of Qrvey, joins Ryan today, where they discuss looking at data as an asset to the business. Arman shares his extensive experience in the field of business analytics, emphasizing the importance of high-quality, relevant data for making impactful business decisions. The discussion covers various aspects of data strategy, including the importance of separating data collection and data utilization, the role of low-code and no-code environments, and the significance of data literacy within organizations. Arman advises leaders to embrace data-driven decision-making and explains how to cultivate a strong data culture. Additionally, he gives a glimpse into his personal interests, such as designing strategy games and hiking. This episode provides valuable insights for both technical and non-technical business leaders looking to leverage data effectively.
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Today we niche down to discuss mortgage data and analytics. Brennan O’Connell, Director of Data Solutions at Optimal Blue joins to dive into how leveraging data can significantly enhance decision-making within the mortgage industry. The conversation touches on the importance of connecting disparate data sets, understanding market pricing relative to internal data, and effectively building a data-driven decision structure. They explore how actionable insights for mortgage originators can be derived from analyzing both internal and external datasets. The episode also highlights Optimal Blue’s Market Advantage Report and Podcast as key resources for industry insights.
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“ I strongly believe that you can take a horse and attach a unicorn by training them to think differently.” Jacquie Bailey, Director of Analytics at Designit, joins the show today to discuss how best to transform a seemingly ordinary analyst into a unicorn, somebody who balances the technical and business aspects. She emphasizes the need to think beyond historical measurements to identify actionable levers that can influence future results. Jacquie shares insights on understanding three-dimensional problems in analytics, the importance of data accessibility, and how organizations can foster a data-driven culture.
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What does AI consciousness mean? Today, Stephanie Shipp, Director of Business Analytics at Beacon Building Products joins to hash out this exact question, drawing from her background in philosophy and AI. Stephanie emphasizes the importance of balancing speed, insights, and accuracy in analytics. She talks about the need for setting clear expectations with stakeholders using accuracy scores and the importance of understanding the business context. The episode concludes with a discussion on the challenges of rapid technological advancements and the need for continuous learning and skill development in analytics.
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How can we effectively manage risk? Sashi Tadinada, Vice President of Actuarial and Analytics at NFP joins the show today to hash out risk management and probability. Sashi dives deep into the importance of feedback in data modeling. Sashi and Ryan discuss the common misconceptions about data models, the role of iteration, and how to effectively communicate the range of outcomes to stakeholders. The conversation also explores how businesses can prepare for catastrophic events, although rare. This episode provides valuable insights for business leaders on making informed decisions using data analytics.
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“ The focus is on driving the business outcomes and the last mile delivery.” Ryan welcomes Parag Shrivastava, the Global Director and Head of the Data and Analytics Portfolio at Hewlett Packard Enterprise. With nearly 25 years of experience in the field, Parag discusses his journey ranging from electrical engineering to roles in major companies like Sama, Deloitte, and McKesson. They discuss the importance of turning raw data into actionable business outcomes, focusing on last-mile delivery, balancing data infrastructure, and the human element involved in data storytelling and adoption. Parag also touches on crucial aspects of change management and shares practical applications of traditional machine learning, LLMs, and AI in improving supply chains and optimizing healthcare systems.
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“It’s not just about the cool shiny tool.” Today Ryan welcomes Catalina Herrera, Field Chief Data Officer at Dataiku. She discusses her extensive background in engineering and AI, emphasizing the importance of data governance, trust, and frameworks in achieving data-driven success. She explains that effective data use involves seamless organizational collaboration, clear roles, and responsibility. She touches on challenges faced by both large and small organizations in deriving value from data, highlighting the need for digitalized processes and AI literacy. The two also dive into the necessity of holistic frameworks for maintaining data integrity and avoiding negative outcomes in AI deployments. The episode highlights the essential balance between technical infrastructure and human factors in leveraging data for better business decisions.
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We’re going all-in on a customer-centric mindset! Ryan welcomes Yin Warner, Senior Director and Head of Enterprise Data Management at First American to discuss a range of topics, including the balance between data accuracy and speed in the financial sector, risk management, the challenges of enterprise data management across different reporting pipelines, and the importance of data literacy and effective communication. Yin also discusses her curiosity-driven approach to problem-solving, her research interests outside of work, and the value of ongoing learning and networking.
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Today we discuss the human touch in analytics with Bhupi Arora, VP of Business Data Analytics and Insights at Hitachi Vantara. The discussion delves into the challenges of using data to inform decision-making in an era of overwhelming data abundance. Bhupi shares insights on connecting fragmented data, ethical AI use, and the importance of maintaining a narrow focus on business outcomes. They also explore the future of analytics, the role of change management, and the human elements essential to navigating the evolving landscape of data and AI. Throughout the conversation, Ryan and Bhupi emphasize the need for a strategic approach to data and analytics, balancing technological advancements with empathetic leadership. The episode wraps up with reflections on the optimistic potential of AI to drive positive change across diverse sectors and regions.
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What happens when technically inclined people work with non-technical individuals? Robin Sutara, Field Chief Data Strategy Officer at Databricks, says that is where the most valuable contributions come from. Robin shares her journey from repairing Apache helicopters in the U.S. Army to holding prominent roles at Microsoft, and her contributions to the field of data strategy and AI. She discusses the importance of using data in everyday decisions, the challenges of implementing data-driven transformations in organizations with legacy systems, and the crucial role of data engineering. Robin also emphasizes the need for greater diversity in data roles and highlights her involvement with Women Leaders in Data and AI, an initiative aiming to increase gender representation in the field. The conversation provides valuable insights on the evolving landscape of data and technology and the importance of bridging technical capabilities with domain expertise.
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Biases are the setback to human involvement in data-driven decision-making. This episode with John Giaquinto, VP of Loyalty, Personalization, and Analytics at Rite Aid, discusses the intricate dynamics of human behavior and data-driven decision-making. John shares his extensive experience in marketing, advertising, and customer analytics, emphasizing the importance of interpreting data correctly and challenging preconceived biases. Throughout the conversation, John and Ryan explore the concept of proactive vs. reactive data analysis and the significance of exploratory efforts. They delve into the specifics of loyalty-based marketing, discussing long-term incrementality, consumer behavior, and the challenges faced in a constantly changing business environment.
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Nachiket Mehta, the Head of Data and Analytics Engineering for Global Operations at Wayfair joins today to discuss navigating the last mile of data decision making. Nachiket shares his extensive experience in software development, consulting, and data engineering. They also discuss the importance of translating data into actionable insights and the best practices in data governance and AI application. Nachiket emphasizes the importance of stakeholder alignment, data contracts, and automated governance. He also explores upskilling employees for AI and the role of data in making better strategic decisions.
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Mark Brady, Deputy Chief Data Officer for TRMC at KBR joins the show today to hone in on data knowledge and management best practices. With an extensive background in mathematics and computer science and experience in various industries, Mark discusses the essential elements of effective data management. He critiques common data science practices, such as the flawed concept of the data life cycle and the misuse of terms like 'data lake.' Mark emphasizes the need for rigorous, structured approaches and outlines the four levels of knowing in data science. He also introduces the notion of next-generation data management and models like the Active User Model and the Notified User Model. This episode is packed with insights on how organizations can improve their data practices to make better, more informed decisions.
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Keith Aumiller, Director of Advanced Analytics at AmeriGas joins the podcast today to discuss automation within the data field. Keith shares the insights he’s gained from a career spanning financial services, aerospace manufacturing, and the energy sector. They discuss the importance of data quality, the limitations and hype surrounding generative AI, and the role of advanced analytics in business automation. Keith also delves into the philosophical implications of full automation and offers practical advice on implementing and understanding large language models. This episode is packed with thought-provoking discussions on the future of analytics and its impact on business decision-making.
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Today, Ryan Sullivan is joined by Charles Link, Senior Director of Data and Analytics at ReWorld Waste. Charles shares his extensive experience spanning marketing, financial analysis, IT, and data management. They discuss the importance of understanding the purpose behind data creation, the significance of having clear data definitions, and the value of conversations with both data creators and stakeholders. Charles also emphasizes the importance of artificial intelligence as a tool that needs to be understood properly and integrated thoughtfully. This episode brings practical strategies for balancing data accuracy with practical business processes, securing sensitive data, and embracing AI for future business enhancement.
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Today, Ryan interviews Jeff Nieman, Senior Director of Data Strategy and Visualization at Best Buy. Jeff shares his extensive experience in data governance, data literacy, and AI's role in improving data cataloging and storytelling. He emphasizes the importance of trust in data, creating accessible data catalogs, and achieving balance in data strategy to ensure ROI. Jeff also sheds light on the concept of proactive data analytics and predictive modeling, underscoring the need for strong business partnerships and a thorough understanding of business contexts to maximize data utilization effectively.
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In this episode of Making Better Decisions, host Ryan Sullivan speaks with Nikhar Shah, VP of Data Analytics and Forecasting at LPL Financial. Nikhar shares his academic background in computer science, management information systems, and data science and recounts his extensive experience in the data industry. He discusses crucial skills for making data-driven decisions, emphasizes the importance of combining technical skills, problem understanding, and communication, and delves into the differences in working in data analytics between India and the United States. Nikhar also touches on current challenges in the field and the impact of AI and ML on business processes.
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In this episode of Making Better Decisions, host Ryan Sullivan sets the stage for 2025 with predictions, advice, and insights on using data to drive outcomes. Ryan highlights the growing maturity of technologies like generative AI and Microsoft's Fabric platform, emphasizing the need for a balanced approach to both short-term wins and long-term data strategies. He also discusses common data challenges such as integrating data from multiple sources, managing spiky demand for reports, and improving governance and communication. The episode underscores the evolving role of data in decision-making and stresses the importance of continuous learning and adaptation.
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In the final episode of the year, host Ryan Sullivan answers listener questions and reflects on the biggest data trends of 2024. He emphasizes the significance of understanding the role of humans in the data process and the importance of crafting deep relationships across organizations for impactful analytics. Ryan also discusses the importance of staying informed, the value of teamwork, and the inspiration he derives from clients. He addresses the major barriers to adopting data-driven strategies and stresses the need for well-organized governance and high-quality analytics practices. Finally, Ryan shares his personal hopes for the holiday season and expresses gratitude to listeners for their support throughout the year.
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In this episode of the Making Better Decisions podcast, Ryan Sullivan speaks with Aleks Lazarevic, an experienced analytics professional who is currently a Senior Consulting Partner for Sigmoid and Founder of AI&DA Insights. They discuss the importance of asking the right business questions to effectively leverage data, the challenges organizations face in creating a data-driven culture, and the role of advanced analytics in achieving business goals. Aleks shares insights from his career across diverse industries, offers practical advice on integrating both internal and external data for better decision-making, and emphasizes the evolving role of AI in the analytics landscape. They also touch on personal interests, revealing Aleks' passion for cooking and his belief in the correlation between food and healthcare.
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