In this no-nonsense episode of LotTalk, Chris Keene, John Anderson, and Renaldo Leonard take aim at overcomplicated dealership habits and inflated egos holding used car operations back. Learn how to simplify your inventory process, sell more cars in the first 30 days, and walk your virtual lot like your physical one. Actionable insights every used car manager needs before heading into 2026.
Learn More @ www.lottalkpodcast.com
In this episode of LotTalk, leadership expert Frank Knox joins Chris Keene, John Anderson, and Reynaldo Leonard to discuss what separates true leadership from management in today’s dealerships. Knox shares why sustainable change starts with behaviors, not KPIs, how to build courageous and communicative teams, and why ignoring data that contradicts your gut can derail your success. Packed with real-world examples and tough truths, this episode is a must-listen for dealer principals and managers who want to lead with consistency and vision.
Industry legend Ed French joins the LotTalk Leadership Series to break down what real leadership looks like in today’s market. From setting clear expectations and keeping score on losses to choosing clarity over comfort, French shares timeless lessons every used car manager and dealer can use to build high-performance teams and lasting success.
Ed Roberts (COO) and Letty Bozard (Dealer Principal) from Bozard Ford Lincoln reveal their proven leadership philosophy in this LotTalk episode. Discover why adaptability beats experience, how to eliminate silos between departments, and the one red flag that should disqualify any leadership candidate. Learn about BTOP (Best Team on the Planet), their framework for building accountability and innovation into dealership culture. Roberts and Bozard share real-world examples of delegating authority, creating shared vision, and why the secret to getting your team to care is simpler than you think. Essential listening for dealer principals, GMs, and anyone leading teams in automotive retail.
Learn More at www.lottalkpodcast.com
In this episode of LotTalk, hosts Chris Keene, John Anderson, and Renaldo Leonard break down how margin compression is crushing used car profits—and what dealers can do to fix it. From merchandising speed and pricing strategy to digital retailing and customer experience, learn the practical steps top-performing dealers use to sell more inventory in the first 30 days and protect their gross.
In this episode of LotTalk, retired Army officer Bryant Love joins Chris Keene, John Anderson, and Renaldo Leonard to share leadership lessons that apply directly to dealerships. Learn how clarity, empathy, and critical thinking can transform your team and boost results.
Learn more at www.lottalkpodcast.com
The LotTalk team—Chris Keene, John Anderson, and Renaldo Leonard—unpack today’s shifting used car market. Shopper counts are dropping, inventory is climbing, and old strategies like stockpiling are draining profits. Learn why time is your biggest enemy, how to treat digital leads with showroom urgency, and what financial insights managers need to keep your dealership profitable through the winter months.
Learn more at www.lottalkpodcast.com
Learn how to transform your dealership into a true buying center. In this episode of LotTalk, Erik Vigil, John Anderson, and Renaldo Leonard share strategies for smarter inventory sourcing, avoiding aged units, and training your team to acquire more trades. Discover actionable ways to stock what sells, pay your staff to source vehicles, and stay ahead in today’s competitive used car market.
Learn more at www.lottalkpodcast.com
In this episode of LotTalk, Chris Keene, Renaldo Leonard, and John Anderson break down the latest used car market trends and share strategies for staying ahead when shopper demand cools. From smart pricing and merchandising to sourcing trades over auctions, learn how top dealers make halftime adjustments that keep them winning all year long.
Learn More at lottalkpodcast.com
In this episode of the LotTalk Podcast, Chris Keene and John Anderson sit down with Lotpop founder Jasen Rice for a market update dealers can’t afford to miss. They discuss why shopper activity is slowing, how to prevent aging inventory, the truth about used car shortages, and why bucket management and leasing are critical strategies right now. Packed with practical advice, this episode will help used car managers boost volume and gross—without choosing between the two.
In this episode of LotTalk, Chris Keene, Renaldo Leonard, and John Anderson tackle one of the biggest myths in used-car sales: that dealers must choose between volume and gross profit. They debunk industry headlines about “tight supply,” explain why aged inventory is killing net performance, and share practical strategies to clean up your lot and win in both profit and volume. Plus, hear how Lotpop offers free training for used car managers through their website to help you stay sharp in a shifting market. If you’re a dealer or manager looking to improve your used-car operation, this episode is packed with actionable insights.
Amazon is officially selling used and certified pre-owned cars online — and it’s changing the game for dealers. In this episode of Lot Talk, Chris Keene, Renaldo Leonard, and John Anderson break down what Amazon’s entry means for the industry, how to boost your fresh sale rate, and the seven key metrics every dealer must master. Plus, the five factors you control that drive SRPs and how to meet buyers exactly where they are.
In this episode of Lot Talk, hosts Chris Keene, Renaldo Leonard, and John Anderson tackle the biggest issues plaguing today’s used car dealerships — from gross profit erosion and inventory mismanagement to the decline in sales talent. Learn how to fix middle-bucket bleed, coach your managers, and realign your store with today’s buyer. It’s time to stop blaming the market and start owning your results. Whether you’re a GM, used car manager, or sales trainer, this episode is packed with real talk and real takeaways.
In this episode, Chris Keene, John Anderson, and Renaldo Leonard dive deep into what really drives success at used car dealerships today. From the power of fast inventory turns to the importance of foundational data, proactive strategy, and using your tools the right way, this conversation is packed with real-world advice. Whether you’re a GM, GSM, or dealer principal, this is the playbook for selling more cars, faster — and smarter. Powered by Lotpop.
In this episode of Lot Talk, Chris Keene and John Anderson tackle one of the biggest issues plaguing used car dealers today—paralysis by analysis. Learn why customers are visiting more dealerships than ever, how to fix your follow-up process, and what it means to truly understand your own store’s data. Packed with actionable tips for increasing gross and volume, this is a must-listen for any dealer ready to take their digital and physical showroom to the next level.
In this special supercut episode, we’ve compiled the most powerful, insightful, and entertaining moments from all of our incredible guest speakers this season. From game-changing strategies to unforgettable stories, this highlight reel captures the essence of what made Season One so impactful.
Whether you’re a longtime listener or just tuning in, this episode is the perfect way to relive the wisdom and wit our guests brought to the mic.
In this Season 2 kickoff episode of Lot Talk, the team interviews Rob Ruth, Dealer Principal of Bob Ruth Ford. Learn how this small-town store became a powerhouse in used car volume and gross through a culture of trust, digital-first selling, aligned comp plans, and internal promotion. Rob shares practical leadership lessons, acquisition tips, and strategies for uniting fixed and variable ops. A must-listen for used car dealers looking to scale smart.
In this episode of Lot Talk, the team interviews Rob Dell, VP of Bob Ruth Ford, on how his small-town Pennsylvania store is crushing it with over 500 acquisitions and 400+ used car sales per month. Rob shares his proven playbook for increasing both gross and volume through strategic inventory acquisition, disciplined lead management, and company-wide alignment. Whether you’re struggling with follow-up or aged inventory, this episode is packed with actionable insights for used car dealers ready to scale.
Learn More at www.lottalkpodcast.com
In this candid and insightful episode of LotTalk, Chris Keene, Renaldo Leonard, and John Anderson sit down with Nathan Shaver of Shaver Automotive Group to tackle one of the biggest debates in the car business: gross vs. volume. Learn how Nathan is optimizing inventory, lead management, and digital merchandising to boost used car profits — and hear what the Lotpop team recommends to help dealers sell more cars, faster, with higher ROI. Whether you’re selling 60 or 600 used cars a month, this episode is packed with real-world strategies to increase both gross and volume in today’s competitive market.
In this episode of Lot Talk, hosts Chris Keene, Renaldo Leonard, and John Anderson dive into why coachability is the linchpin of leadership and profitability in used car dealerships. With insights from Casa Auto Group’s Chris Palmer, they explore how investing in people, setting clear KPIs, and embracing coaching from the top down leads to better performance and growth. Whether you’re a GM, sales manager, or lot porter, this episode offers actionable strategies to elevate your operations. Tune in and ask yourself: Are you coachable?