Tom Geraghty the co-founder and CEO of ‘Psych Safety,’ talks about why psychological safety is vital for a strong safety culture and the impact that a lack of such an environment can have on those who drive for work.

Show notes: Louise Clarkson, National Highways Customer Services For this episode, I’m handing the reins over to my colleague, Anne-Marie Penny of National Highways and the Driving for Better Business Programme Manager. She’s talking to Louise Clarkson, who is Operational Assurance and Capability Business Services Team Leader for National Highways’ Customer Services Division. Louise founded the Menopause and Hormonal Conditions Network for National Highways. This was a fascinating discussion covering how menopause can impact a woman’s ability to drive for work, the impact on a menopausal woman’s partner who may also drive for work, the need for a corporate menopausepolicy, sharing corporate best practice across different sectors, and finally, Louise’s award for the valuable work that she’s done to support others.

Simon: Hello everyone and welcome to Let’s Talk Fleet Risk. My guest today is James Tillyer, Managing Consultant at Transformotion, based in Ireland, who are specialists in immersive driver training.   Welcome to the podcast James.   James: Thanks Simon, it’s lovely to be here.   Simon: James – perhaps you could start by introducing yourself, and explaining a little bit about who you are and what Transformotion does?   James: Sure. Well, I’ve been involved in road transport for over 20 years now, and a lot of my time has been spent working on driver development – in terms of careers, training, and engagement.   For Transformotion, it’s a road transport consultancy and training developer. We work on projects that focus on things like vehicle autonomy, and what it means for the labour market, as well as driver training. In fact, our latest project is called Gaming DRV, championing the cause for distance learning in formal driver training. We’re also developing prototypes for games and gamification in general, particularly where driver CPC is concerned.   In addition to that, we also develop products for fleet managers, to help them manage vehicles and drivers. It’s a fairly unique service – or I like to think it is – where we build our bespoke toolbox talks, audits, that sort of thing. And that’s offered through a website called EasyFleetr.com.   And then finally, we develop immersive driver training. We use eye-tracking technology – which is a bit of a first in our sector. We use 360-degree video and drone footage to create really engaging visuals, which is all wrapped up into a classroom-based training course. And drivers get to use an interactive app where they improve their knowledge and attention, and it also reduces a lot of the tedious admin tasks because we’ve wrapped up things like feedback forms and ID checks within the app.   So, we do a fair bit, and we’ve wrapped that up into three sections.   Simon: Brilliant. This conversation came about because of a chat that you and I had a couple of months ago around driver wellbeing. At Driving for Better Business, we’ve been looking around a range of issues throughout the quarter that fall under the broad heading of ‘fitness to drive’. So, I was wondering what that term means to you?   James: I remember our conversation very well. I think you’ve hit the nail on the head with that – because it is a very broad term. And it’s sometimes quite difficult to pin down, but for me, it’s about being mentally ready to control a vehicle. A lot of the time, if we’ve got cramp, or a headache, or a cold, it’s quite clear. But it’s more difficult to know if we’re suffering from mental fatigue.   Simon: We know there are rules about how much time you can spend driving in any given day because the concentration required can take its toll over time. This issue of mental fatigue, it’s assuming your head is in the game to start with, isn’t it? If the driver’s got personal issues to deal with, what effect does that have?   James: It’s interesting because one thing we discovered with the immersive training is that through the eye-tracking tech, we can actually see how often a driver’s eye is looking in a certain direction. And the sheer volume of eye movements to point A to point B in a given journey is enormous – it’s huge. And a driver doesn’t realise it, because it’s an involuntary movement. But it goes some way to explain why a professional driver feels so exhausted at the end of the day. It’s not just the physical task of driving, it’s also what their brain is doing, and actually where they’re looking.   But in terms of personal issues, it’s very difficult for anyone to avoid thinking about the general rigours of life – I think we all appreciate that. But the result is almost always emotive. Things like anger, resentment, worry – they all come to the fore.   And in terms of what that means for driving – well that tends to lead to things like erratic driving, risk taking, distractio

Welcome to Let's Talk Fleet Risk, a podcast for those who manage drivers and vehicles, and want to reduce road risk in their organisation. In this episode, I'm talking to Kate Walker, Managing Director of the Diabetes Safety Organisation. We'll be discussing: Why Driver Safety Managers need to understand the hidden epidemic that is diabetes. When is diabetes a DVLA notifiable condition? The potential consequences of a typical on-the-road diet, enabling conversations with employees around driving with diabetes. Good practice for managing diabetes risk, and some resources to help.   Hello everyone and welcome to this edition of Let's Talk Fleet Risk. This quarter we're looking at various aspects of fitness to drive, and my guest today is Kate Walker, who is Managing Director of the Diabetes Safety Organisation. Welcome to the podcast Kate.   Kate: Thanks for having me today, Simon. Simon: Kate your website says that diabetes is a hidden epidemic leaving all companies exposed to increased absenteeism, increased risk of accidents, and therefore increased risk of company liability, so, why is that? And why does somebody who manages the safety of people who drive for work need to listen to this podcast?   Kate: I think it’s really important to address this epidemic of diabetes. I think it's hidden in several ways, so I don't think people necessarily living with it understand the complexity of it. And also, I think it's hidden in the workplace. There's actually one in 12 in the working population living with diabetes and we've just hit 5 million people in the UK. And we can touch on some of the stats in a minute but in terms of your question around why, why is this important for a manager… I think we need to understand that diabetes is a known foreseeable risk in the workplace. And there is legislation that needs to be followed, which again, is often not understood – people think diabetes and they think medical, GPs. And I think there’s a lot of work that needs to be done around bringing this to light and removing the stigma, and also understanding the implications in the workplace. We know that there are 5 million people with the condition. A further 12.6 million in the UK have pre-diabetes. So, these numbers are significant. And if people are unmanaged, time off of work increases, there is an increased risk of accidents from those who are undiagnosed, or those who are not necessarily managing it as well – we know it’s not always easy to get GP appointments, or the time and support that may be needed for people living with diabetes. And there's also the experience we have when we're going to companies – it's hard for people to come forward and share, because of the unknown. Are they going to lose their job? Is their job still safe? What are the requirements? You know, it’s either let's not get diagnosed and we never have to address it, or let's hide away from it – and that poses a risk in so many different ways. As an employer as well – and I think for any safety managers –there's a real need to understand the difference between the two types of diabetes, which we’ll come on to. The right conversation needs to be had, also to understand that the Health and Safety at Work Act does come in here, and people, need to make sure they are managing this risk. People living with diabetes have to also comply with DVLA regulations, and they fit under the Equality Act because, more often than not, diabetes would be a disability. So, for all of those reasons, I think we really need to start a conversation around diabetes across the industry to make our roads safer and to help anyone who is living with it to feel safe to come forward, and really be able to share and understand that it's okay and safe to do so.   Simon: Before we started this discussion, I went on the DVLA's website just to see what they had to say about diabetes and notifiable conditions. And it said that if you have diabetes and you manage it with diet, it's not noti

Welcome to Let’s Talk Fleet Risk – a podcast for those who manage drivers and vehicles and want to reduce road risk in their organization.   In this episode I’m talking to Nick Reed, Founder of Reed Mobility and Chief Road Safety Adviser to National Highways about the active vehicle safety technologies known as Advanced Driver Assistance Systems. We’ll be discussing:   How the latest driver assistance technology is keeping drivers safer Why fleet managers need to pay attention to vehicle safety ratings How telematics systems fit in to the vehicle safety technology suite Whether drivers could struggle with any of this technology The issue of maintaining driver concentration when these systems are doing some of the driving And finally, a quick look at where we are now with fully self-driving vehicles.

Show notes: Stuart Lovatt, Chair of Tyresafe This is the second instalment of our 2-part podcast for Tyre Safety Month, where I chat to Stuart Lovatt, Chair of the road safety charity, TyreSafe. In the previous episode we looked at:· The number of tyre-related incidents and their consequences.· The results of this year’s survey looking at the legality of tyres at thepoint of replacement· The specific tyre safety issues businesses need to look at for eachvehicle type including trucks and vans. In this episode we continue that, looking at company cars and grey fleet, including the emerging concern regarding tyre safety on electric vehicles, and the safety implications of grey fleet drivers opting for part-worn second-hand replacement tyres to save money. We also discuss the key messages and resources that are part of this October’s Tyre Safety Month campaign.

Show notes: Stuart Lovatt, Chair of Tyresafe Welcome to let’s talk fleet risk – a podcast for those who manage drivers andvehicles and want to reduce road risk in their organisation. I’m Simon Turner, Campaign Manager for Driving for Better Business, and in this episode I’m talking to Stuart Lovatt, Chair of the road safety charity, TyreSafe. In a wide-ranging chat, we discussed: The number of tyre-related incidents and their consequences.The results of this year’s survey looking at the legality of tyres at thepoint of replacementThe specific tyre safety issues businesses need to look for eachvehicle type including trucks, vans, company cars and grey fleets.We talk about specific emerging issues around tyre safety for electricvehicles.The impact of poor tyre-management on the bottom lineThis year’s Tyre Safety Month campaign and free resources you canshare with your drivers.

Fleet safety culture. Welcome to Let's Talk Fleet Risk – a podcast for those who manage drivers and vehicles and want to reduce road risk in their organisation. In this episode, I'm talking to Alison Moriarty about leadership and road risk management. We’ll be discussing the difference between leading and managing; how to get buy in from senior leaders; the impact leadership has on safety culture; the importance of managing reputational risk; and how all of this can impact the organisation’s financial performance.

Geraint Davies is the new concession director for FORS, the UK's leading fleet accreditation scheme. Established 15 years ago, FORS now boasts almost 5000 accredited operators who, together, operate over 90,000 vehicles. FORS are Driving for Better Business partners and this month's podcast offers insight into Geraint's breadth of experience across many areas of driver and vehicle management, and how accreditation can support fleet operators.    Simon: Hello and welcome to this edition of Let's Talk Fleet Risk, a podcast for those who manage drivers and their vehicles and want to reduce road risk in their organisation.   Welcome to Let's Talk Fleet Risk. My guest for this episode of the podcast is Geraint Davis, who is the new concession director for FORS, the UK's leading fleet accreditation scheme. Established 15 years ago, it now boasts almost 5000 accredited operators who, together, operate over 90,000 vehicles.   Welcome to the podcast Geraint. So perhaps you could start by just telling us a little bit about what your role involves and what you're looking to achieve with FORS?   Geraint: It’s great to have the opportunity to join you today. Driving for Better Business is an initiative we at FORS fully support, and in my role as Concession Director I’m really looking forward to strengthening our ties with you. So, what does my role involve? Well, I will be leading the FORS team through the day to day of running the scheme, helping to develop a standard, and liaising with key stakeholders via the trade associations Logistics UK, RHA, and others; local authorities, politicians or the enforcement bodies. The DVSA, the Office of the Traffic Commissioner and such like along the way. I'm personally very passionate about FORS and the difference it brings for specifiers, our operators and as well the wider community.   So really, I'm looking forward to developing FORS as a leading quality assurance scheme, improving the value for our accredited operators and specifiers and also growing into new sectors where we can. In my previous roles at the coalface of the road freight sector. I have taken a business through FORS accreditation, I've worked through audits – I’ve been a FORS auditor and personally delivered FORS training. I know the benefits FORS can bring to an organisation when it comes to improving safety and efficiency, and essentially – and crucially – winning more business.   Simon: That’s a really broad role, and you alluded to some of the experience you've got over the last few years which we’ll come onto as we go through the podcast, because some of those I think are really interesting and relevant.   So, you've only been with FORS for a few weeks. You mentioned about your previous role as a FORS accredited operator – so you were Chief Operating Officer for John Raymond Transport, and while you were there you led the risk management strategy for over 22 years, wasn't it? So, I just wanted to sort of ask you what were the biggest challenges you faced when you when you started managing driver and fleet risk?   Geraint: Where do you start? John Raymond Transport has over 100 trucks and 200 trailers and multiple depots - over 150 employees. As COO my key responsibility is to make it work every day while delivering value for our customers and profitability.   While doing all this we also had to make sure we were operating to the highest standards of roadworthiness and complaints across all aspects of transport, business, and of course employment legislation – that's nothing new. These are challenges that every fleet operator faces every day, and you need systems and processes in place to give you and your team the confidence that it is a well-run business. That's easier said than done of course, and to be successful requires teamwork, and everybody pulling in the same direction with a set of common goals; one vision, if you will.   Communication is key, it’s the most important thing in my leadership toolbox. I've

Simon: Hi everyone and welcome to Let’s Talk Fleet Risk. My guest for this episode of the podcast is Gareth Jones who is Group Fleet Compliance Manager at Speedy Asset Services. Speedy Asset Services is the most recent good management case study that we’ve published on the Driving for Better Business website and I’m going to talk to Gareth about some of that in more detail. Welcome to the Podcast Gareth.   Simon: Gareth – you’ve been with Speedy a long time so could you start with a summary of how you came to be involved in driver safety and fleet compliance, and what your role entails at Speedy?   Gareth: Thank you Simon. My journey into transport and fleet and driver training started many moons ago when I was employed with HM Armed Forces. From there, I spent a lot of time at DHL International in the driver training department. I first came to Speedy in 2007, as the Driver Trainer, and stayed there for just short of 7 years – covering all aspects of driver training, driver behaviour training, CPC which had just come in, accident management training, and various other training courses.   I then left the business for just over 18 months, and then came back to the business as the Group Fleet Compliance Manager, where my role then involved the HGV and van compliance, road risk management, and also duties around driver behaviours, and also dangerous goods safety advisor.   Simon: So, it’s obviously a very complex role - you’re running over 1,000 vehicles at Speedy but they’re not all just simple vans. You’ve got a lot of specialist vehicles, and open back vehicles where safe loading is critical. What are the key safety and compliance challenges you face in your day to day operations?   Gareth: The key challenges are that we must make sure that everybody who uses the road is always safe – that includes our drivers, but also all of the vulnerable road users at the same time. We all have a duty of care to make sure that everybody is safe at all times. So we ensure that our drivers go through a load security training programme for various types of vehicles.   So, we have a load security training programme for our tanker drivers. Some people wouldn’t class that as a load, but it is a load – it’s liquid. We have a load security course called The Light Side, for our transit drivers, and we have a heavy load security course for our heavy side drivers. We also have a load security course for our powered access side of the division which is run through the International Powered Access Federation. And all of that is captured on our internal training portal, so people can log in and see the progress, which has expiry dates and completion dates etcetera.   Simon: Safe and secure loading I think is one of the main challenges on the roads for most fleets – a lot of vehicles that get stopped by the DVSA and enforcement authorities are overweight, and it’s often not managed, so it’s really good to see you’ve got so many procedures and training programmes in place to make sure you’ve got all of that covered.   Gareth: Safety is at the heart of everything Speedy do – we have a simple rule: “fit one extra strap, just in case”.   Simon: Wise words. So, if we look at how you manage driver behaviour first, your case study shows a 13% reduction in collisions in 2022 over 2021 and a 90% recovery of uninsured loss. What have been the key factors in those achievements? What have you been doing?   Gareth: I think what you must first look at when you look at driver behaviour is that you need the data to understand where the driving behaviours and where you can have some wins. And with regard to wins, if you think about speeding – well if someone is speeding, what usually comes after that is a harsh braking event. So, if you look at the harsh braking and speeding events together as one event, you’ll get two actual subjects that you can cover off. And again, it’s simple things like speaking with the drivers, looking at the time of days these speedi

  Simon: Welcome to this edition of Let’s Talk Fleet Risk – a podcast for those who manage drivers and their vehicles and want to reduce road risk in their organisation.   Hi everyone, and welcome to Let’s Talk Fleet Risk. My guest for this episode of the podcast is Peter Golding, who is the Founder and Managing Director of fleet management software specialists FleetCheck. Peter, welcome to the podcast.   Peter: Thank you Simon.   Simon: Now, a little-known fact is that FleetCheck was actually the first commercial organisation that partnered with Driving for Better Business. When I started as campaign manager way back in 2016, I wanted to create a useful online resource that would help engage our audience of Fleet Safety Managers. I’d already known Peter for a few years by then and the new FleetCheck had created an online Fleet Management questionnaire some years previously – but it wasn’t being heavily promoted, and needed updating.   Peter and I rewrote the questions, FleetCheck’s IT team did the programming for us and we relaunched it as the Driving for Better Business Gap Analysis, in partnership with FleetCheck. It’s now been through a couple of major updates since then, but our current Gap Analysis still has that original work at its core.   So, Peter, you’ve always put helping Fleet Managers in this type of way at the forefront of the FleetCheck ethos. So where does that come from?   Peter: Well, Simon, thank you – and I appreciate the opportunity of being on this podcast. For me, I suppose it sort of started with the 10 years at the beginning of my career working within the main dealer network, and experiencing the service sector. But really predominantly from the 15 years’ experience of running my own garages. During that time I’d come across hundreds and hundreds of businesses who we supported – it was obvious we were very essential to them maintaining their fleet. What I identified from that is there are literally tens of thousands of businesses out there who really are unaware of the challenges they have. In my industry, there are some very good software solutions out there – they were very much geared around the larger fleet operators.   At the heart of what we wanted to do with FleetCheck is be the voice of the SME. To build something really designed for the small to medium sized fleet operator. We focussed massively on the commercial vehicle fleet – so we look at the van and truck side, but especially the van side because it’s the area that is most often ignored. I wanted to create something that was intuitive and easy to use, and really help the sector that were ignored, in my opinion. And now I’m delighted to say we are the leading provider of support to the SME of fleet operators in the UK.   Simon: Yeah, and I can vouch for that because prior to DfBB I ran two small fleets; one with just a handful and then a second company which had about 10-12 cars. And this information just wasn’t available to me at the time. I wasn’t aware of the responsibilities. And it was very difficult to find that help and support. And what you’ve just been outlining would have been hugely helpful to me in both of those roles.   But another project we worked together on more recently – probably a couple of years ago now, when we originally launched it – is the Fleet Confidence Challenge, a free online course containing over 30 short videos in 3 modules. I think it takes just under a couple of hours to get through all of them.   The first module tells the story of a van driver involved in a serious accident with a car driver and a cyclist. And it goes on to examine where both the driver and the employer were at fault. And we use this scenario as the basis for a mock trial presentation that we did just last month – a mock trial prosecution of a company. Why did you want to create the challenge, and why did you ask us to get involved?   Peter: Well, I think one of the biggest issues is that the individuals that often operate

Simon: Welcome to Let’s Talk Fleet Risk – a podcast for those who manage drivers and their vehicles, and want to reduce road risk in their organisation.   My guest this month is a legal expert in the field of transport and regulatory law. It’s Chris Green, who is a partner at law firm Keoghs. Welcome to the podcast, Chris.   Chris: Hello, Simon. How are you? Simon: Very well thank you. Now, I’ve asked Chris onto the show because we’re partnering with Keogh’s to present a mock trial prosecution of a van operator at this year’s Health and Safety event at the NEC later this month. The mock trial presentation will be on Wednesday 26th April in DfBB’s own Driver Safety Theatre – and I’ll give out full details at the end of the podcast. Now Chris, I don’t want to give the game away as to what happens during this prosecution, but I do want to give a preview of the scenario and then discuss in some broad terms some of the issues that we’re going to be looking at in the presentation. So, the scenario – roughly speaking – is that a van driver struck a cyclist shortly after starting a morning shift. And it’s a serious incident, with the cyclist taken to hospital and he’s in a pretty bad way – the police have classed his condition as critical. The police would then obviously conduct a roadside investigation to find out what had happened and to find out whether the driver was at fault – what might have happened that had gone wrong. So what would they be looking for in that investigation? Chris: A couple of things. In the first instance they would have Forensics and Scenes of Crimes Officers present, to see – for example – where there were broken fragments from the car, and to indicate where the collision had taken place. So that might assist in terms of the position of each vehicle in the road, or to gather witness statements from those who were present. These days we see a lot of this is covered by dashcam footage or other CCTV – so that element of the job, many years ago when I started, I’m afraid has gone out of it. So that’s all done for us on a very high-tech, automated level these days. They would be interviewing the driver at the scene and checking suspected drugs or alcohol issues. They’d be asking to see the mobile phone records and potentially seizing it as well. And in addition to that they would be trying to obtain accounts from anybody present and to check the welfare of anybody injured in the collision, including the driver and anybody else as well. So there’s a number of things they would be doing, and then of course the investigation would carry on afterwards where they would begin the interview process. Simon: What about the state of the vehicle? How much attention would they give to the roadworthiness of the vehicle at that point? Chris: It’s absolutely critical, because if there were any suggestion that there were mechanical failure that was either outside of the control of the driver, or something that had manifested itself between the time they started the journey and the time of the crash, then they’ve got to at least explore that possibility before they can decide how blameworthy the driver was. Occasionally I’m afraid, there are still cases that we deal with where there are examples where the vehicle just wasn’t in a serviceable condition, and on that basis it’s a different scenario in terms of trying to establish guilt. Simon: So, we know that in law the driver is usually responsible for ensuring that the vehicle is safe and that they drive within the highway code. So, what potentially could lead the collision investigators to look beyond the driver and at the employer? Chris: Well, the employer has still got a duty to protect both the employee who’s driving the car and anybody else who might be affected by that. And in addition to that, any employees who may be carried in the vehicle at the same time as the driver. So, that obligation is actually quite wide. If, for example, there were any suggestion t

My guest this week is someone whom many of you may have seen   Welcome to the podcast Lisa. Lisa: Thank you. Thank you for inviting me. Simon: So, Lisa, you’re an Associate Professor of Driving Behaviour and Director of the Driving Research Group at Cranfield University. You previously founded companies like DriverMetrics, you were co-founder of The Floow. But you’ve now founded a new company called PsyDrive – all of which were to, kind of, commercialise some of the valuable research that you’ve done and make those learnings available to fleet operators. So, perhaps you could start by telling us a little bit about what you’re working on at the moment. Lisa: Sure. So, with Cranfield, some of the work I’m doing right now is looking at behavioural adaptation in response to autonomous vehicles. And so, we’re running a series of studies in the field, looking at how people change their behaviour in response to automated systems over time. A lot of people think that driverless vehicles are going to be safer, but I think there are some things that we really need to understand a bit more about first. So that’s my work with Cranfield. And then, with PsyDrive I essentially developed an accredited CPD course on Human Factors in driving, which is available for fleet managers and anybody working in the fleet industry really, to help them understand a bit more about driver behaviour. Simon: Excellent. Now, this episode of our podcast is part of a range of content we’ve created this quarter around the theme of fitness to drive – which obviously covers physical and mental health, fatigue, wellbeing etc. – and so I wanted to start with an overview of the general demands of driving for work on the driver. We’re focusing generally on commercial vehicle drivers – so vans and trucks – and those drivers are probably doing reasonably high mileages across the year. So I was wondering if you could talk to us a little bit about what the general demands are for those of us who are largely office based and probably wouldn’t be aware of the demands on a commercial vehicle driver out there all day.   Lisa: Yeah, and that’s an important distinction, because a lot of people who are not driving for work really don’t understand some of the problems of actually driving a truck or a van, and some of the demands that drivers have. Often professional drivers complain about how the road users get in their way, and make things a bit more difficult for them because they don’t really understand things like turning circles, just being able to get around a corner and how they need to be considerate of what a big truck needs. So, yeah, there are a lot of stresses on professional drivers – not only just the type of vehicle that they’re driving, but also the nature of the work. What it is they have to do during the day. Some of the professional drivers have multi-drop kind of activities, others are long-haul, short-haul… it all varies. And they have to engage with customers and these are often quite stressful situations, especially if they’re running late. Management, supervisory practices… and of course there are a lot of issues around the traffic, and having to get through traffic to a tight schedule.   Simon: So I guess the main pressures sort of revolve around workload and time pressure. I often describe these when I’m talking to fleet operators, or warn them against creating unrealistic work schedules where it often doesn’t seem possible to make all of those deliveries, or all of those service visits within the expected time, without the driver having to speed or take other risks. So what does that kind of pressure… what sort of impact does that have on the drivers?   Lisa: Yeah. So, all drivers at some time or other will suffer from driver stress just because of the nature of driving these days. Traffic’s actually moving slower every year, so there are just general demands of the task itself. The work involved in manoeuvring a vehicle is actually quite re

Show notes: Driver Fitness – What If Your Drivers’ Jobs Were Good for Them? In the first quarter of this year, the Driving for Better Business campaign is taking a deeper look at the area of fitness to drive and driver wellbeing. This month, we’ve published a revised risk management case study for WJ Group – one of the UK’s leading road safety and highway maintenance businesses. With over 650 employees and a fleet of more than 400 vehicles, driver wellbeing is a big focus for WJ. My guest today in WJ Goup’s Sustainability Director Paul Aldridge, and we’re going to talk about how WJ Group mitigates the effects of what is a physically and mentally demanding job role, on it’s staff. Especially those who also drive the company vehicles. Paul Aldridge, WJ Group Sustainability Director https://www.drivingforbetterbusiness.com/podcast/episode/what-if-your-drivers-jobs-were-good-for-them   Useful Links Paul Aldridge, WJ Group Sustainability Directorhttps://www.linkedin.com/in/paul-aldridge-072608109/ WJ Grouphttps://www.wj.uk/ Driver Fitness – what if your drivers’ jobs were good for them?https://www.drivingforbetterbusiness.com/articles/driver-fitness-what-if-your-drivers-jobs-were-good-for-them/   Simon: Welcome to the February episode of ‘Let’s Talk Fleet Risk’ In the first quarter of this year, the Driving for Better Business campaign is taking a deeper look at the area of fitness to drive and driver wellbeing. This month, we’ve published a revised risk management case study for WJ Group – one of the UK’s leading road safety and highway maintenance businesses. With over 650 employees and a fleet of more than 400 vehicles, driver wellbeing is a big focus for WJ. My guest today in WJ Goup’s Sustainability Director Paul Aldridge, and we’re going to talk about how WJ Group mitigates the effects of what is a physically and mentally demanding job role, on its staff. Especially those who also drive the company vehicles. Paul – Welcome to the podcast. My first question is obviously why wellbeing is so important to WJ? As a company, WJ seems to go further than most employers, so perhaps you could tell us about the challenges your staff and drivers face as part of their jobs, and what drives this commitment to their wellbeing? Paul: Sure. Wellbeing is critical to most businesses, I believe. It’s about looking after the whole person, so we’ve got health and safety and wellbeing, and they fit into this group – it’s better for the company – better for productivity – and better for the people that work for us. What could be wrong with that? Our people face a lot of hazards – we’re working in the middle of the roads putting lines down, and working with hot materials is one of our principal activities so it’s fundamental to what we do.  The obvious hazards are materials and the vehicular activity so it’s providing a safe space – that’s important . Over the last few years for everyone working in the public realm there seems to be increasing abuse that people have to face. It seems strange to me that somebody feels they have the right to shout and swear at the people that work for us. They’d feel weird if we walked into their offices and did it to them, but they feel they have the right to do it to our workers – it’s not good for general wellbeing. There are also wider problems – air pollution is a real big problem for us as a society and by the nature of our work we contribute to it. There’s the physical risk – muscular skeletal risk, and as I say, the hazards of working with hot materials. Some years ago we started looking at this and we looked at the idea of stealing the title from our work with Business in the community – what if your job was good for you? We divided wellbeing onto several pillars – physical wellbeing, mental wellbeing, financial wellbeing and social wellbeing and it all fits together in trying to provide a holistic wellbeing for our people. Simon: I think that’s really important. I like the idea of the pillars, So,

Show notes: How Do You Know Who is Drug Driving in your Organisation? In the first quarter of this year, the Driving for Better Business campaign is taking a deeper look at the area of Fitness to Drive. We’ll be sharing content on driver impairment, fatigue and wellbeing. In this episode we’re going to look at drug-driving at work and I’m joined by two guests: We have Ean Lewin, who is the Managing Director of Dtec International. Dtec supports hundreds of fleet operators on policy, screening and testing for drink and drugs. They also supply all 43 British police forces with the DrugWipe roadside testing kits. And we have Lesley O’Brien, who is the Managing Director of Freightlink Europe, a haulage firm based in Halifax, West Yorkshire, and one of Dtec’s corporate clients. Lesley was awarded an OBE in 2020 for her work in the transport industry and is going to talk to us about her personal experience of implementing screening and testing within her own firm. Ean Lewin, DTec International and Lesley O’Brien, Freightlink Europe https://www.drivingforbetterbusiness.com/podcast/episode/who-is-drug-driving-in-your-organisation/ Useful Links LinkedIn - Ean Lewin, Managing Director of D.tec Internationalhttps://www.linkedin.com/in/ean-lewin-44110617/ D.tec Internationalhttps://www.dtecinternational.com/ LinkedIn - Lesley O Brien, Managing Director of Freightlink Europehttps://www.linkedin.com/in/lesleyobrien2010/ Freightlink Europehttps://www.freightlinkeurope.co.uk/ PDF - The Hidden Cost of Substance Abuse in the WorkplaceDownload PDF PDF - Lose your FLT licence, Lose your livelihoodDownload PDF PDF - Effects of Stimulants on the BodyDownload PDF PDF - Effects of Depressants on the BodyDownload PDF PDF - Effects of Alcohol on the Male BodyDownload PDF PDF - Effects of Alcohol on the Female BodyDownload PDF Transcript Simon: Welcome to first episode of ‘Let’s Talk Fleet Risk’ for 2023. In the first quarter of this year, the Driving for Better Business campaign is taking a deeper look at the area of Fitness to Drive. We’ll be sharing content on driver impairment, fatigue and wellbeing. In this episode we’re going to look at drug-driving at work and I’m joined by two guests: We have Ean Lewin, who is the Managing Director of Dtec International. Dtec supports hundreds of fleet operators on policy, screening and testing for drink and drugs. They also supply all 43 British police forces with the DrugWipe roadside testing kits. And we have Lesley O’Brien, who is the Managing Director of Freightlink Europe, a haulage firm based in Halifax, West Yorkshire, and one of Dtec’s corporate clients. Lesley was awarded an OBE in 2020 for her work in the transport industry and is going to talk to us about her personal experience of implementing screening and testing within her own firm. Welcome to you both Ean, perhaps I can start with you. Can you give us an idea of how prevalent drug driving is, and why employers should be concerned? Ean: The basic message about prevalence of drug driving is that, it is more than drink driving and it’s just not analysed or detected enough and to back that up some recent figures released from Merseyside Police, covering the pre-Christmas drink / drug driving campaign – this time it was expanded to 6 weeks adding on a couple of weeks for the world cup, they made over 500 arrests in that 6 week period. 350 of those were drug drivers, 150 were drink drivers. That shows you the proportion and to bring this into context on the workplace - in 2020 their data showed that 50% of Merseyside police detections that year were either drivers at work in a company vehicle or they would be driving for their work the next day so 50% was shocking. That was repeated the year after – high 30%’s so it is very prevalent in work time and work vehicles. Simon: Can you tell us a little about what drugs we should be concerned about, how common they are, and how long impairment can last? Ean: In principle this is not medications, b

Show notes: Transitioning to EVs - Start Now With the rapid transition that many fleets are making to electric vehicles, I've been interested for some time in how that affects risk management for these fleets. The vehicles are more powerful, have some unique driving characteristics and have different maintenance requirements. Plus there's recharging, load carrying and driver training to think about. My guest for this episode of the Let's Talk Fleet Risk podcast is Richard Parker, Corporate Sales Manager at Webfleet – part of Bridgestone Mobility Solutions. Webfleet is a leader in helping fleets understand the management processes that are needed to ensure safe and efficient operation of EV fleets so Richard and I are going to get into the key issues that fleet and driver safety managers need to be looking at. Richard Parker, Corporate Sales Manager, Webfleet https://www.drivingforbetterbusiness.com/podcast/episode/transitioning-to-evs-start-now/ Useful Links Richard Parker - LinkedInhttps://www.linkedin.com/in/richardjparker1/ Webfleethttps://www.webfleet.com/en_gb/webfleet/ Webfleet Video raises the bar on fleet safety standardsDownload PDF An electrifying journey: A step-by-step fleet guide to making the electric van transition.Download PDF Dispelling the myths: Six common misconceptions about video telematicsDownload PDF [su_row][su_column size="1/2" center="no" class=""][su_youtube url="https://youtu.be/r8p4BHArpXk"][/su_column][su_column size="1/2" center="no" class=""][su_youtube url="https://youtu.be/vAeWWGGdA1o"][/su_column][/su_row] Transcript Simon: Welcome to Let’s Talk Fleet Risk - a podcast for those who manage drivers and their vehicles and want to reduce road risk in their organisation.  With the rapid transition that many fleets are making to electric vehicles, I've been interested for some time in how that affects risk management for these fleets. The vehicles are more powerful, have some unique driving characteristics and have different maintenance requirements. Plus, there's recharging, load carrying and driver training to think about. My guest for this episode of the Let's Talk Fleet Risk podcast is Richard Parker, Corporate Sales Manager at Webfleet – part of Bridgestone Mobility Solutions. Webfleet is a leader in helping fleets understand the management processes that are needed to ensure safe and efficient operation of EV fleets, so Richard and I are going to get into the key issues that fleet and driver safety managers need to be looking at. Hi Richard and welcome to the podcast.   Simon: I'm not an expert in electric vehicles but I've driven a few and there are obviously areas of their operation that are significantly different to operating conventional petrol or diesel vehicles. Where do you think the key challenges in risk management lie.   Richard: Let’s start from the very top which is Central Government legislation and remind everyone on some of the timelines –  From 2030 – there’ll be no more diesel or petrol vehicles sold, that doesn’t mean there be zero tailpipe emissions, plug in hybrids will still be able to be sold until 2035.  2035 – this is the cut off date for 26 tonne HGVs, and 2040 for the 44 tonnes and below down to 26, so we’ve really got 16 years before we will no longer have new petrol and diesel vehicles on sale. It’s also worth considering that sitting underneath that is a number of other things that will potentially give businesses some risks that need to be managed. Things like Local Authority changes, with zero emissions, clean air and ULEZ zones. There is financial reporting changes that are coming that will require many of your audience to report on their carbon footprint as part of the supply chains and contracts they hold. That’s here and now and building quickly. Finally the other one is that we are all consumers ourselves and I think  that especially after the last few years, weather, and things we see, our awareness of the need to change what we do to protect

Show notes: Does your Organisation know the true cost of Downtime in your Fleet? Matthew Neale, Group Fleet Manager, Platform Housing https://www.drivingforbetterbusiness.com/podcast/episode/does-your-organisation-know-the-true-cost-of-downtime-in-your-fleet   Useful Links Case Study - Platform Housing Grouphttps://www.drivingforbetterbusiness.com/case-studies/business-champion/platform-housing-group/   Transcript Simon: Welcome to Let’s Talk Fleet Risk - a podcast for those who manage drivers and their vehicles and want to reduce road risk in their organisation. My guest today is Matt Neale who is Group Fleet Manager for Platform Housing. The group manages 47,000 social housing properties and Matt looks after a fleet of 500 LCVs to allow employed tradespeople to maintain these properties. Matt - welcome to the podcast. I wanted to get you on the show as we have just published a really great case study on the improvements you’re making at Platform Housing and the business benefits you’re seeing as well, and I wanted to dig a bit deeper into some of those. Can you just give us a brief summary of your role and your responsibilities? Matt: I have been here since September 2021. I’ve worked in the industry for about 18 years. My responsibilities are the maintenance and repair of 500 commercial vehicles while also managing the driver’s downtime to support in the wider operation of the repairing of tenants’ properties. I also look after EV infostructure throughout the organisation, and driver training. Simon: You’ve been at Platform Housing for just over a year now and I’ve got a two-part question to start with: How long did it take you to get to grips with the existing state of driver and vehicle management? And, what did you identify as the biggest challenges you were going to need to address? Matt: To get to grips to start with it was quite easy. Being an experienced fleet manager, I was able to come in and know what I wanted to do. As part of my interview process I understood what the challenges were so I had an idea as to what I wanted to do. It didn’t take long to get to grips with that – I managed to get lots of stuff done in the first month actually, but throughout that first month I identified a plan as to what I saw as the bigger challenges moving forward. We detailed about 20 different projects and the main one was that we had no system so every vehicle was managed off a spreadsheet - so that will be the driver allocation, the maintenance, the buying management, damage management end of contract, vehicle replacement programme – so that was my first challenge. I refused to manage a fleet off a spreadsheet bearing in mind the information was out of date as soon as you put the data into it. Second biggest challenge was the management of our accidents – we had quite a high accident ratio in the organisation – I say accident ratio, it could be vehicle damage ratio – a prang or something - things like reversing into stationary object, however I didn’t like the idea of our insurance company managing their own work so we looked to introduce an accident management company to support us with that. Simon: You’ve been working with partners such as Fleetcheck to implement fleet management software, FMG for accident management. How have you worked with them to get the data you need in a manageable format, and to be able to make good use of it? Matt: So, Fleetcheck has allowed me to have a confidence in the data that I am managing. Because a lot of our workforce is hybrid working – since the pandemic, 90-95% of our workforce is hybrid. All my team work from home so it’s impossible to manage from a spreadsheet so implementing Fleetcheck allows us to work remotely while still having access to the same information. Fleetcheck is now my one version of the truth when it comes to anything to do with management of our systems. When we look to partner with others – FMG – we will go on to talk about Lightfoot later – but Fleetcheck h

Show notes: Tyre Safety - 35,000 tyre incidents a year, the tip of the iceberg Stuart Lovatt, Chairman, TyreSafe October is National Tyre Safety Month, organised by the charity TyreSafe. I’m joined for this episode by Stuart Lovatt – the new Chairman of TyreSafe – to talk about why fleet operators should get involved with this year’s campaign. https://www.drivingforbetterbusiness.com/podcast/episode/tyre-safety-35000-tyre-incidents-a-year-the-tip-of-the-iceberg/   Useful links TyreSafehttps://tyresafe.org/  Transcript Simon: October is National Tyre Safety Month, organised by the charity TyreSafe. I’m joined for this episode by Stuart Lovatt – the new Chairman of TyreSafe – to talk about why fleet operators should get involved with this year’s campaign. Hi Stuart and welcome to the podcast. Congratulations on your new appointment. We’ve known each other many years from your previous role as Strategic Road Safety Lead at National Highways – could you start with a brief introduction to TyreSafe for listeners who maybe aren’t familiar with it? Stuart: Yes of course – my own experience in working with TyreSafe went back to 2006 at the Prince Michael of Kent Road safety Awards, at that time I started to understand what TyreSafe was, prior to them becoming a registered road safety charity. I started to understand more and more about the importance of tyres and what that means for trying to reduce the number of incidents on the network. My role within in National Highways – we could be looking at something like 35,000 tyre related incidents on the strategic road network, and that network is only 3.5% of roads within the country, so you can extrapolate that and think of how many incidents mut be happening each year. To me the importance of safer tyres became an increasing concern that more needed to be done in this field, so I’m pleased to say that something like 16 years I’ve been working on tyre safety and so upon my retirement form National Highways it was very kind of TyreSafe to offer me the Chair of the organisation to carry on the work I was hoping to do when I was in National Highways. Simon: 35,000 tyre incidents a year is a staggering amount – and that leads onto my first question - DfBB often puts out information talking about the need for regular vehicle checks because the DVSA statistics show really big failure rates for MOTs on both cars and vans. The number that fail an MOT at the first attempt is a staggering amount. How big a problem is tyre safety for company vehicles? Stuart: I think it would be fair to say that safety of tyres and the importance within keeping your vehicle on the road is probably not very well understood and that’s not just people who are driving on business – it’s generally that people don’t understand the importance. We talk about business tyre safety – these 4 things that are actually touching the road ( or two tings if you’re on a 2 wheeler) and it’s that piece of machinery, a very complex piece of machinery, it’s that which can actually help you to stop if something unexpected happens on the journey. It’s not just drivers on business – it’s a general campaign that I think what business can do and from our previous work with Driving for Better Business, it’s important we continue to raise awareness as you said, your daily checks before you set off, a more detailed weekly and monthly check - its continuously reminding the drivers, the fleet managers, the depot mangers about the importance of doing these checks and that’s why in Tyresafe we have the acronym to ACT upon your tyres – air, condition and tread - because anyone of those can lead to a failure which can have not only consequences around the actual journey but potentially much more serious consequences. Simon: Yes, air, condition and tread is a very good acronym and it forms the basis for a lot of your campaigns, but one of the good things I think about Tyresafe, is the messages are all backed up by hard evidence and research

Show notes: Tavid Dobson, RSSB Increasingly, good management of work-related road risk is becoming a pre-requisite for winning new work, with the power of procurement being used to drive up standards through supply chains, and even across entire sectors. Rail is one sector where this approach is being rolled out My guest for this episode is Tavid Dobson who is the road risk lead for RSSB – the Rail Safety and Standards Board. Tavid is leading efforts to get rail sector organisations including Network Rail, train and freight operating companies and construction firms to collaborate on an innovative project to improve road risk management across an entire industry. National Highways and the Driving for Better Business programme are working closely with Tavid to ensure its success. https://www.drivingforbetterbusiness.com/podcast/episode/tavid-dobson/   Useful links Tavid Dobson on LinkedInhttps://www.linkedin.com/in/tavid-dobson-365203116/ RSSBhttps://www.rssb.co.uk/   Transcript Simon: Increasingly, good management of work-related road risk is becoming a pre-requisite for winning new work, with the power of procurement being used to drive up standards through supply chains, and even across entire sectors. Rail is one sector where this approach is being rolled out My guest for this episode is Tavid Dobson who is the road risk lead for RSSB – the Rail Safety and Standards Board. Tavid is leading efforts to get rail sector organisations including Network Rail, train and freight operating companies and construction firms to collaborate on an innovative project to improve road risk management across an entire industry. National Highways and the Driving for Better Business programme are working closely with Tavid to ensure its success. Tavid, welcome to the show. Simon: My first question is that everyone understands the railways can be a dangerous environment to work in. What does safety management mean in your world Tavid:   Safety management systems and application is incredibly important – it’s a very dangerous environment with lots of engineering and passengers moving around. It helps to recognise lots inf incidents over the years like the Kings Cross Fire and Clapham Junction which helps us focus to ensure we manage the risks and the causes of those risks. We now have a mature approach to this management, but the roads area is something we haven’t looked at until recently. Simon: When we talk about the rail sector we think about trains and the obvious risks, but what are the typical road risks you have to manage in the rail industry?   Tavid:  This is an interesting question. I think there’s an assumption that it’s just about road fleets. The rail industry has unique road risk profiles to address. Taxis – procurement of taxis, replacement buses,  and there are road fleets obviously. Network rail has a road fleet of 10,000 vehicles and there’s the road fleets within each of the supply chain areas. There’s also grey fleet, people using 2 wheels, so there’s a whole range of areas we have to take account of and obviously the process and standards we are looking at need to address all of those. Simon: Now I’ve worked with businesses in other traditional hazardous industries such as energy production or dangerous manufacturing processes, and  I’ve found it can be common in other traditionally hazardous industries for business leaders and safety professionals to focus solely on the hazardous work and either forget, or fail to see the level of risk involved in driving. What’s driven the increase in focus on road risk? Tavid: There’s been a number of key areas coming to light – it’s been activated by things like CIRUS who identified the issues around fatigue and we’ve also had a number of fatalities investigated by the LORR recently so I think we realised that road risk is a significant issue when we’re killing more of our staff on the roads than on the railway itself. Simon: What’s the split between incidents on road and rai

Show notes: Strong leadership in driver risk management delivering business benefits At Driving for Better Business, we’re currently focused on promoting the business benefits that flow from good management of drivers, and how strong leadership is key to this. My guest this month is Stewart Lightbody: "It’s picking the message and not throwing rocks at people but saying there is scope for improvement to gain the benefits – reduced spend on fuel, reduced incident collision, less hassle for the drivers, getting to the first job in a better frame of mind. I work with fleet managers day to day and through the AFP, and getting drivers to acknowledge that the driving element is as important as general health and safety when they get to their first job on site is a challenge." https://www.drivingforbetterbusiness.com/podcast/episode/strong-leadership-in-driver-risk-management-delivering-business-benefits   Useful links Stewart Lightbody on LinkedInhttps://www.linkedin.com/in/stewartlightbody/ Matrix IQ Risk Management (formerly Driive)https://matrixiq.com/risk-management/ Association of Fleet Professionals (AFP)https://www.theafp.co.uk/ AFP Education & Traininghttps://www.theafp.co.uk/education-training/   Transcript Simon: Hello everyone and welcome to the August edition of Let’s Talk Fleet Risk.At Driving for Better Business, we’re currently focused on promoting the business benefits that flow from good management of drivers, and how strong leadership is key to this. My guest this month is Stewart Lightbody. Stewart is a former fleet manager, with experience running very large fleets with thousands of vehicles for companies like Siemens, Kier, Anglian Water and M Group. He is also currently Deputy Chairman of the Association of Fleet professionals.Stewart is a recent winner of the Fleet News Fleet Manager of the Year; however, he has now decided to use that experience to help others, and last year joined Driive Consulting as Fleet Innovation and EV Manager. Stewart, welcome to the show. Simon: We showcase some amazing achievements from organisations that manage road risk well. They show significant reductions in collisions and equally significant improvements in business efficiency, performance, cost control, sustainability, etc. How important is strong leadership in driver risk management to delivering those achievements? Stewart: In my experience it’s critical. Fleet managers normally aspire to do their best for the business and supporting their drivers, and sometimes the results coming back and the things needed to make those changes require some significant business input. Sign off at board level as well in a lot of cases. You’re looking at human behaviour and trying to make decisions in day to day life at the same level which is a challenge and also for them, you start to see data coming through that you want to look at and it is getting the leadership teams on the operations side - to understand you’re not necessarily criticising but trying to get a comparison of where the driver is in comparison to another driver or set of drivers so they can see potentially - through coaching and supporting - you can get that driver to improve. It won’t happen overnight as you are trying to unravel potentially 30 to 40 years of driver experience and driver habits and it’s not until you see it in black and white – for some drivers that can be intimidating. It’s picking the message and not throwing rocks at people but saying there is scope for improvement to gain the benefits – reduced spend on fuel, reduced incident collision, less hassle for the drivers, getting to the first job in a better frame of mind. It’s not an easy message to land – the driving element is not as key as the general health and safety. I work with fleet managers day to day and through the AFP, and getting drivers to acknowledge to that the driving element is as important as general health and safety when they get to their first job on site is a challenge. Si