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A podcast for those who manage drivers and their vehicles, and want to reduce road risk in their organisation.
Simon: Hi everyone and welcome to Let’s Talk Fleet Risk. My guest for this episode of the podcast is Gareth Jones who is Group Fleet Compliance Manager at Speedy Asset Services.
Speedy Asset Services is the most recent good management case study that we’ve published on the Driving for Better Business website and I’m going to talk to Gareth about some of that in more detail.
Welcome to the Podcast Gareth.
Simon: Gareth – you’ve been with Speedy a long time so could you start with a summary of how you came to be involved in driver safety and fleet compliance, and what your role entails at Speedy?
Gareth: Thank you Simon. My journey into transport and fleet and driver training started many moons ago when I was employed with HM Armed Forces. From there, I spent a lot of time at DHL International in the driver training department. I first came to Speedy in 2007, as the Driver Trainer, and stayed there for just short of 7 years – covering all aspects of driver training, driver behaviour training, CPC which had just come in, accident management training, and various other training courses.
I then left the business for just over 18 months, and then came back to the business as the Group Fleet Compliance Manager, where my role then involved the HGV and van compliance, road risk management, and also duties around driver behaviours, and also dangerous goods safety advisor.
Simon: So, it’s obviously a very complex role - you’re running over 1,000 vehicles at Speedy but they’re not all just simple vans. You’ve got a lot of specialist vehicles, and open back vehicles where safe loading is critical. What are the key safety and compliance challenges you face in your day to day operations?
Gareth: The key challenges are that we must make sure that everybody who uses the road is always safe – that includes our drivers, but also all of the vulnerable road users at the same time. We all have a duty of care to make sure that everybody is safe at all times. So we ensure that our drivers go through a load security training programme for various types of vehicles.
So, we have a load security training programme for our tanker drivers. Some people wouldn’t class that as a load, but it is a load – it’s liquid. We have a load security course called The Light Side, for our transit drivers, and we have a heavy load security course for our heavy side drivers. We also have a load security course for our powered access side of the division which is run through the International Powered Access Federation. And all of that is captured on our internal training portal, so people can log in and see the progress, which has expiry dates and completion dates etcetera.
Simon: Safe and secure loading I think is one of the main challenges on the roads for most fleets – a lot of vehicles that get stopped by the DVSA and enforcement authorities are overweight, and it’s often not managed, so it’s really good to see you’ve got so many procedures and training programmes in place to make sure you’ve got all of that covered.
Gareth: Safety is at the heart of everything Speedy do – we have a simple rule: “fit one extra strap, just in case”.
Simon: Wise words. So, if we look at how you manage driver behaviour first, your case study shows a 13% reduction in collisions in 2022 over 2021 and a 90% recovery of uninsured loss. What have been the key factors in those achievements? What have you been doing?
Gareth: I think what you must first look at when you look at driver behaviour is that you need the data to understand where the driving behaviours and where you can have some wins. And with regard to wins, if you think about speeding – well if someone is speeding, what usually comes after that is a harsh braking event. So, if you look at the harsh braking and speeding events together as one event, you’ll get two actual subjects that you can cover off. And again, it’s simple things like speaking with the drivers, looking at the time of days these speedi
The Hidden Risk
A podcast for those who manage drivers and their vehicles, and want to reduce road risk in their organisation.