Joey Pinz Discipline Conversations

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Joey Pinz Discipline Conversations

Joey Pinz

764 episodes

2 days ago

Send us a text Rob Purcell shares a conversation that moves from the art of smoking brisket to the urgent mission of saving veteran lives. As co-founder of the 22 Vets Foundation, Rob explains how his team is tackling the devastating statistic of 22 veteran suicides per day. He discusses creating educational programs like the Veterans Day and Memorial Day Projects, forging partnerships with IT vendors for veteran training, and using mission-driven business to drive social change. Rob also ref...

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Society & Culture

Health & Fitness

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Send us a text Rob Purcell shares a conversation that moves from the art of smoking brisket to the urgent mission of saving veteran lives. As co-founder of the 22 Vets Foundation, Rob explains how his team is tackling the devastating statistic of 22 veteran suicides per day. He discusses creating educational programs like the Veterans Day and Memorial Day Projects, forging partnerships with IT vendors for veteran training, and using mission-driven business to drive social change. Rob also ref...

Show more...

Society & Culture

Health & Fitness

Episodes (20/764)

Joey Pinz Discipline Conversations

#762 Synnex Inspire 2025 - Terry McGill: From Mesquite to Managed Services

Send us a text In this episode of Joey Pinz Discipline Conversations, we sit down with Terry McGill, CRO and Partner at Pegasus Technology Solutions, to explore the intersection of barbecue passion, business leadership, and MSP strategy. Terry shares his journey from Toronto to Dallas, his love for mesquite smoking, and how food and relationships connect to leadership. We dive into Pegasus’s approach to managed services, including co-managed IT, cloud strategy, and client partnerships. Terry ...

1 week ago

32 minutes

Joey Pinz Discipline Conversations

#764 Synnex Inspire 2025 - From Brisket to Brotherhood: Rob Purcell’s Mission to Support Veterans

Send us a text Rob Purcell shares a conversation that moves from the art of smoking brisket to the urgent mission of saving veteran lives. As co-founder of the 22 Vets Foundation, Rob explains how his team is tackling the devastating statistic of 22 veteran suicides per day. He discusses creating educational programs like the Veterans Day and Memorial Day Projects, forging partnerships with IT vendors for veteran training, and using mission-driven business to drive social change. Rob also ref...

1 week ago

38 minutes

Joey Pinz Discipline Conversations

#763 Synnex Inspire 2025 - Mitch Macauley: Bridging Cultures, Building Partnerships

Send us a text In this inspiring conversation, Mitch Macauley shares his journey from a multicultural upbringing in Europe and West Africa to building a career that spans aerospace engineering, product development, and global tech partnerships. He discusses the hurdles of cultural adaptation, the challenges and opportunities facing MSPs, and how AI is reshaping business operations. Mitch also opens up about his personal weight-loss journey, showing how discipline is the key to both profession...

1 week ago

31 minutes

Joey Pinz Discipline Conversations

#759 Synnex Inspire 2025 - Francisco Criado: Discipline, Distribution, and the Future of AI

Send us a text Francisco Criado, Global Channel Chief at TD Synnex, joins Joey to share a conversation that ranges from the art of perfectly smoked beer can chicken to the evolving challenges of the tech channel. He reflects on his return to distribution after leading global channel initiatives in cybersecurity, offering insights into how MSPs can thrive through security, talent retention, and growth strategies. Francisco also discusses the rise of AI in distribution, TD Synnex’s AI Pioneers ...

2 weeks ago

28 minutes

Joey Pinz Discipline Conversations

#760 Synnex Inspire 2025 - Jessica McDowell: Dare to Go! Partner Growth, AI, and Cybersecurity

Send us a text Jessica McDowell, Senior Vice President of North America Marketing & Digital Customer Success at TD Synnex, joins Joey Pinz to explore the future of channel partnerships. She shares her goals for the TD Synnex Inspire conference, including creating impact, fostering collaboration, and driving innovation. Jessica explains how TD Synnex is addressing partner challenges like cybersecurity, talent retention, and business growth—while also unveiling initiatives like AI Pioneers ...

2 weeks ago

27 minutes

Joey Pinz Discipline Conversations

#761 Synnex Inspire 2025 - Gary Palenbaum: From Brooklyn to Boardrooms: Partner Success & Growth

Send us a text Gary Palenbaum, EVP of Revenue & Partner Success at TD SYNNEX, joins Joey Pinz to explore the evolving world of distribution, partner growth, and the discipline it takes to lead in today’s market. From reflections on wine and his Brooklyn roots to retooling sales teams for high-growth sectors, Gary shares lessons on leadership, balance, and transformation. Highlights: 🚀 Why digital transformation and AI are the future drivers of partner success🔒 How TD SYNNEX supports MSPs ...

2 weeks ago

31 minutes

Joey Pinz Discipline Conversations

#758 David Setzer: ✈️ From Aviation Dreams to Cybersecurity Realities

Send us a text What connects aviation, law, and cybersecurity? In this powerful episode, Joey Pinz uncovers the journey of building resilience and innovation through unlikely intersections. David Setzer shares his early passion for flying, reflecting on family ties to aviation and the lessons of safety and precision. He then takes us through his fascination with law and philosophy, connecting ancient principles of due process to modern justice. But the heart of the conversation lies in the cr...

3 weeks ago

1 hour 35 minutes

Joey Pinz Discipline Conversations

#757 Arbaina Kawilan: 🌱 Emotional Alchemy: Transforming Pain Into Purpose

Send us a text What does it take to turn unimaginable adversity into a life of purpose and strength? In this deeply moving episode, Joey Pinz sits down with a TEDx speaker whose story embodies resilience, courage, and the power of transformation. Raised in poverty in the Philippines, she endured abandonment, cultural rejection, and cycles of abuse. Her path led to early motherhood, immigration to the U.S., and years of struggle through domestic violence. But instead of staying silent, she for...

3 weeks ago

1 hour 4 minutes

Joey Pinz Discipline Conversations

#756 Iris Waichler: 💙 Caring Without Burning Out: Lessons from a Lifetime in Social Work

Send us a text What happens when the caregiver becomes overwhelmed? How do you comfort someone facing infertility, grief, or catastrophic illness without saying the wrong thing? In this inspiring episode, Joey Pinz sits down with award-winning author and medical social worker Iris Waichler, who shares more than 40 years of wisdom on caregiving, resilience, and self-care. Iris has helped families navigate everything from strokes and amputations to infertility and end-of-life care. She opens up...

3 weeks ago

57 minutes

Joey Pinz Discipline Conversations

#754 MSP Summit 2025-Michelle Ragusa-McBain: Flying in Formation: Partnership Lessons from Michelle Ragusa-McBain

Send us a text 🌍 From Disney cruises to gorilla trekking in Uganda, Michelle Ragusa-McBain has explored the world—and the global technology channel. In this inspiring conversation with Joey Pinz, Michelle shares her journey from starting at Cisco to leading at SonicWall, and now stepping into the startup world with Red Access. Michelle dives deep into the evolving MSP landscape: the 80/20 rule of partnerships, why vendors must look beyond their top partners, and how culture and reciprocity dr...

4 weeks ago

49 minutes

Joey Pinz Discipline Conversations

#753 MSP Summit 2025-Jacci Robinson: From VDI to AI: Jacci Robinson on the Future of MSP Services

Send us a text 🚀 In this episode of Joey Pinz Discipline Conversations, Joey sits down with Jacci Robinson, a senior executive and mother of three, who shares her insights on balancing family, career, and innovation in the MSP space. Jacci explains how desktop as a service (DaaS) and day 0/1/2 services help MSPs expand revenue without adding headcount. She dives into the market shifts around Citrix and VMware licensing, why MSPs must offer alternatives, and how Anunta’s white-label services e...

4 weeks ago

31 minutes

Joey Pinz Discipline Conversations

#752 MSP Summit 2025-Paul Mander: Paul Mander on Fighting Social Engineering: A Proactive Path for MSPs

Send us a text 🎙️ Episode #752 – Paul Mander: Proactive Cybersecurity & the Discipline of Process In this episode, Joey Pinz sits down with Paul Mander of Optery to explore how MSPs can fight back against one of the most overlooked attack vectors: social engineering. Paul explains how Optery helps MSPs and enterprises remove sensitive personal data from the open web—the data brokers and public sites that fuel phishing and impersonation attacks. They discuss: 🔹 Why removing personal data f...

4 weeks ago

24 minutes

Joey Pinz Discipline Conversations

#751 MSP Summit 2025-Niels van Ingen: From Fixing Cars to Fixing SaaS: Niels van Ingen on MSP Discipline & Data Protection

Send us a text 🎙️ Episode #751 – Niels van Ingen: Fixing Problems, Protecting SaaS Data & Practicing Discipline In this conversation, Joey Pinz sits down with Niels van Ingen of Keepit to explore how curiosity, problem-solving, and discipline fuel both personal growth and MSP success. 🔧 Niels shares his passion for fixing broken things—whether it’s cars, stoves, or complex IT systems—and how this hands-on mindset translates into solving challenges in the SaaS world. Instead of rushing to ...

4 weeks ago

29 minutes

Joey Pinz Discipline Conversations

#755 MSP Summit 2025-Kael Eisenberg: From Barbershop Quartets to MSP Growth: Discipline with Kael Eisenberg

Send us a text 🎶 What do barbershop quartets and MSP growth have in common? For Kael Eisenberg, VP of Sales at Vircom, the harmony is discipline, trust, and consistency. In this episode of Joey Pinz Discipline Conversations, Kael shares how a love of barbershop music unexpectedly shaped his perspective on community, passion, and persistence. From attending championships to diving deep into arrangements of Beach Boys and Queen classics, Kael reveals the discipline behind creating harmony. 🎤 We...

4 weeks ago

32 minutes

Joey Pinz Discipline Conversations

#750 MSP Summit 2025-Brian Stoner: ⛳ Discipline, Golf, and Cybersecurity Growth with Brian Stoner

Send us a text 🎙️ Episode #750: Brian Stoner – From Golf Greens to Cybersecurity Growth In this lively conversation, Joey Pinz sits down with Brian Stoner of Judy Security to talk about discipline, growth, and what drives him both on and off the course. ⛳🚗🥃 Brian shares how golf shaped his focus, his passion project of restoring vintage Corvettes with his son as a tribute to his late father, and his adventures along the Bourbon Trail. Beyond the hobbies, Brian dives into how Judy Security is ...

4 weeks ago

30 minutes

Joey Pinz Discipline Conversations

#747 MSP Summit 2025-William Rubio: William Rubio on Teams, Voice, and the Future of MSP Growth

Send us a text In this episode of Joey Pinz Discipline Conversations, Joey sits down with William Rubio, CRO of CallTower, live at the MSP Summit in Orlando. William shares his journey of giving back through nonprofits like A Child Is Missing, and how discipline, consistency, and good habits drive both personal and professional success. They dive deep into the world of Unified Communications (UC) and Customer Experience (CX), breaking down how MSPs can leverage platforms like Microsoft Teams,...

1 month ago

29 minutes

Joey Pinz Discipline Conversations

#746 MSP Summit 2025-Russ Reeder: 💡 Scaling Smart: Leadership, Discipline & Legacy with Russ Reeder

Send us a text What does it take to scale an MSP to $250M in revenue while still keeping people, balance, and legacy at the core? In this episode, Joey Pinz sits down with Russ Reeder, CEO of XTM, to talk about his journey from Oracle programmer to leading global MSPs through 19 acquisitions, AI adoption, and Gartner recognition. Russ shares: ✅ Why MSPs must focus on people first—happy employees = happy customers ✅ The power of staying disciplined, avoiding triggers, and building routines ✅ H...

1 month ago

26 minutes

Joey Pinz Discipline Conversations

#745 MSP Summit 2025-Logan Ochitwa: 🤖 From Leads to Loyalty: AI Strategies with Logan Ochitwa

Send us a text In this episode, Joey Pinz sits down with Logan Ochitwa of Vendasta live at MSP Summit Orlando. Logan shares how AI “employees” like receptionists, content creators, and virtual twins are transforming how MSPs capture leads, qualify prospects, and scale growth. He explains why many MSPs don’t have a lead generation problem but a conversion problem—and how AI can bridge that gap by ensuring consistent messaging, instant responses, and reputation-building. Logan also opens up abo...

1 month ago

28 minutes

Joey Pinz Discipline Conversations

#748 MSP Summit 2025-Scott Fuhriman: 🔒 Securing the Unseen: Scott Fuhriman on Hidden Cyber Threats

Send us a text In this episode of Joey Pinz Discipline Conversations, Joey sits down with Scott Fuhriman, cybersecurity veteran and leader at Inveri, live from the MSP Summit in Orlando. Scott shares his 25+ years of cybersecurity experience, explaining how Inveri’s runtime integrity technology, born from NSA research, helps MSPs and MSSPs detect hidden in-memory attacks, rootkits, and advanced threats that traditional tools miss. He highlights why protecting this overlooked layer is crucial ...

1 month ago

25 minutes

Joey Pinz Discipline Conversations

#743 MSP Summit 2025-Xan Stevenson: 🚀 From ETFs to AI Networks: Lessons for MSPs with Xan Stevenson

Send us a text 🎙️ Episode #743: Investing, Networking & Discipline with Xan Stevenson Why do markets fascinate us—and how can MSPs win by rethinking networking? In this conversation, Joey Pinz sits down with Xan Stevenson of Meter to explore the journey from personal investing curiosity to transforming MSP profitability. 💡 Highlights: 📈 Xan’s wake-up call on investing: learning the “real game” behind funds, ETFs, crypto, and when to cut losses.🌐 How Meter helps MSPs boost MRR with subscri...

1 month ago

34 minutes