Joey Pinz Discipline Conversations

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Joey Pinz Discipline Conversations

Joey Pinz

755 episodes

7 hours ago

Send us a text 🌍 From Disney cruises to gorilla trekking in Uganda, Michelle Ragusa-McBain has explored the world—and the global technology channel. In this inspiring conversation with Joey Pinz, Michelle shares her journey from starting at Cisco to leading at SonicWall, and now stepping into the startup world with Red Access. Michelle dives deep into the evolving MSP landscape: the 80/20 rule of partnerships, why vendors must look beyond their top partners, and how culture and reciprocity dr...

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Society & Culture

Health & Fitness

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Send us a text 🌍 From Disney cruises to gorilla trekking in Uganda, Michelle Ragusa-McBain has explored the world—and the global technology channel. In this inspiring conversation with Joey Pinz, Michelle shares her journey from starting at Cisco to leading at SonicWall, and now stepping into the startup world with Red Access. Michelle dives deep into the evolving MSP landscape: the 80/20 rule of partnerships, why vendors must look beyond their top partners, and how culture and reciprocity dr...

Show more...

Society & Culture

Health & Fitness

Episodes (20/755)

Joey Pinz Discipline Conversations

#754 MSP Summit 2025-Michelle Ragusa-McBain: Flying in Formation: Partnership Lessons from Michelle Ragusa-McBain

Send us a text 🌍 From Disney cruises to gorilla trekking in Uganda, Michelle Ragusa-McBain has explored the world—and the global technology channel. In this inspiring conversation with Joey Pinz, Michelle shares her journey from starting at Cisco to leading at SonicWall, and now stepping into the startup world with Red Access. Michelle dives deep into the evolving MSP landscape: the 80/20 rule of partnerships, why vendors must look beyond their top partners, and how culture and reciprocity dr...

15 hours ago

49 minutes

Joey Pinz Discipline Conversations

#751 MSP Summit 2025-Niels van Ingen: From Fixing Cars to Fixing SaaS: Niels van Ingen on MSP Discipline & Data Protection

Send us a text 🎙️ Episode #751 – Niels van Ingen: Fixing Problems, Protecting SaaS Data & Practicing Discipline In this conversation, Joey Pinz sits down with Niels van Ingen of Keepit to explore how curiosity, problem-solving, and discipline fuel both personal growth and MSP success. 🔧 Niels shares his passion for fixing broken things—whether it’s cars, stoves, or complex IT systems—and how this hands-on mindset translates into solving challenges in the SaaS world. Instead of rushing to ...

23 hours ago

29 minutes

Joey Pinz Discipline Conversations

#753 MSP Summit 2025-Jacci Robinson: From VDI to AI: Jacci Robinson on the Future of MSP Services

Send us a text 🚀 In this episode of Joey Pinz Discipline Conversations, Joey sits down with Jacci Robinson, a senior executive and mother of three, who shares her insights on balancing family, career, and innovation in the MSP space. Jacci explains how desktop as a service (DaaS) and day 0/1/2 services help MSPs expand revenue without adding headcount. She dives into the market shifts around Citrix and VMware licensing, why MSPs must offer alternatives, and how Anunta’s white-label services e...

23 hours ago

31 minutes

Joey Pinz Discipline Conversations

#750 MSP Summit 2025-Brian Stoner: ⛳ Discipline, Golf, and Cybersecurity Growth with Brian Stoner

Send us a text 🎙️ Episode #750: Brian Stoner – From Golf Greens to Cybersecurity Growth In this lively conversation, Joey Pinz sits down with Brian Stoner of Judy Security to talk about discipline, growth, and what drives him both on and off the course. ⛳🚗🥃 Brian shares how golf shaped his focus, his passion project of restoring vintage Corvettes with his son as a tribute to his late father, and his adventures along the Bourbon Trail. Beyond the hobbies, Brian dives into how Judy Security is ...

23 hours ago

30 minutes

Joey Pinz Discipline Conversations

#755 MSP Summit 2025-Kael Eisenberg: From Barbershop Quartets to MSP Growth: Discipline with Kael Eisenberg

Send us a text 🎶 What do barbershop quartets and MSP growth have in common? For Kael Eisenberg, VP of Sales at Vircom, the harmony is discipline, trust, and consistency. In this episode of Joey Pinz Discipline Conversations, Kael shares how a love of barbershop music unexpectedly shaped his perspective on community, passion, and persistence. From attending championships to diving deep into arrangements of Beach Boys and Queen classics, Kael reveals the discipline behind creating harmony. 🎤 We...

23 hours ago

32 minutes

Joey Pinz Discipline Conversations

#752 MSP Summit 2025-Paul Mander: Paul Mander on Fighting Social Engineering: A Proactive Path for MSPs

Send us a text 🎙️ Episode #752 – Paul Mander: Proactive Cybersecurity & the Discipline of Process In this episode, Joey Pinz sits down with Paul Mander of Optery to explore how MSPs can fight back against one of the most overlooked attack vectors: social engineering. Paul explains how Optery helps MSPs and enterprises remove sensitive personal data from the open web—the data brokers and public sites that fuel phishing and impersonation attacks. They discuss: 🔹 Why removing personal data f...

23 hours ago

24 minutes

Joey Pinz Discipline Conversations

#749 MSP Summit 2025-Jeff Hill: 🔐 Simplifying Cybersecurity for MSPs with Jeff Hill of Stellar Cyber

Send us a text In this episode of Joey Pinz Discipline Conversations, Joey sits down with Jeff Hill of Stellar Cyber to explore how MSPs can strengthen their security posture, grow their businesses, and simplify operations. Recorded live at the MSP Summit in Orlando, Jeff shares candid insights on what keeps MSPs awake at night—from cybersecurity breaches to staffing challenges and competitive growth pressures. Jeff explains how Stellar Cyber’s multi-tenancy, unified platform, and AI-driven a...

1 week ago

25 minutes

Joey Pinz Discipline Conversations

#743 MSP Summit 2025-Xan Stevenson: 🚀 From ETFs to AI Networks: Lessons for MSPs with Xan Stevenson

Send us a text 🎙️ Episode #743: Investing, Networking & Discipline with Xan Stevenson Why do markets fascinate us—and how can MSPs win by rethinking networking? In this conversation, Joey Pinz sits down with Xan Stevenson of Meter to explore the journey from personal investing curiosity to transforming MSP profitability. 💡 Highlights: 📈 Xan’s wake-up call on investing: learning the “real game” behind funds, ETFs, crypto, and when to cut losses.🌐 How Meter helps MSPs boost MRR with subscri...

1 week ago

34 minutes

Joey Pinz Discipline Conversations

#746 MSP Summit 2025-Russ Reeder: 💡 Scaling Smart: Leadership, Discipline & Legacy with Russ Reeder

Send us a text What does it take to scale an MSP to $250M in revenue while still keeping people, balance, and legacy at the core? In this episode, Joey Pinz sits down with Russ Reeder, CEO of XTM, to talk about his journey from Oracle programmer to leading global MSPs through 19 acquisitions, AI adoption, and Gartner recognition. Russ shares: ✅ Why MSPs must focus on people first—happy employees = happy customers ✅ The power of staying disciplined, avoiding triggers, and building routines ✅ H...

1 week ago

26 minutes

Joey Pinz Discipline Conversations

#744 MSP Summit 2025-Gregory Tellone: 🚒 From Firefighting to Cloud Recovery: Gregory Tellone’s Discipline Journey

Send us a text 🚒 Discipline, resilience, and recovery—Gregory Tellone has lived them all. From saving a colleague’s life at an industry event to serving as a volunteer fire chief on Long Island, Greg brings the same focus and discipline to firefighting that he does to leading Continuity Centers and innovating with Cloud IBR. In this conversation with Joey Pinz, Greg shares: ✨ His real-life story of saving someone during a medical emergency. 🔥 What it feels like to charge into a burning buildi...

1 week ago

29 minutes

Joey Pinz Discipline Conversations

#748 MSP Summit 2025-Scott Fuhriman: 🔒 Securing the Unseen: Scott Fuhriman on Hidden Cyber Threats

Send us a text In this episode of Joey Pinz Discipline Conversations, Joey sits down with Scott Fuhriman, cybersecurity veteran and leader at Inveri, live from the MSP Summit in Orlando. Scott shares his 25+ years of cybersecurity experience, explaining how Inveri’s runtime integrity technology, born from NSA research, helps MSPs and MSSPs detect hidden in-memory attacks, rootkits, and advanced threats that traditional tools miss. He highlights why protecting this overlooked layer is crucial ...

1 week ago

25 minutes

Joey Pinz Discipline Conversations

#745 MSP Summit 2025-Logan Ochitwa: 🤖 From Leads to Loyalty: AI Strategies with Logan Ochitwa

Send us a text In this episode, Joey Pinz sits down with Logan Ochitwa of Vendasta live at MSP Summit Orlando. Logan shares how AI “employees” like receptionists, content creators, and virtual twins are transforming how MSPs capture leads, qualify prospects, and scale growth. He explains why many MSPs don’t have a lead generation problem but a conversion problem—and how AI can bridge that gap by ensuring consistent messaging, instant responses, and reputation-building. Logan also opens up abo...

1 week ago

28 minutes

Joey Pinz Discipline Conversations

#747 MSP Summit 2025-William Rubio: William Rubio on Teams, Voice, and the Future of MSP Growth

Send us a text In this episode of Joey Pinz Discipline Conversations, Joey sits down with William Rubio, CRO of CallTower, live at the MSP Summit in Orlando. William shares his journey of giving back through nonprofits like A Child Is Missing, and how discipline, consistency, and good habits drive both personal and professional success. They dive deep into the world of Unified Communications (UC) and Customer Experience (CX), breaking down how MSPs can leverage platforms like Microsoft Teams,...

1 week ago

29 minutes

Joey Pinz Discipline Conversations

#738 Shilpi Zalani: 🌍 From Burnout to Freedom: Redefining Success as a Mompreneur

Send us a text Born in India, raised in Malaysia, and now thriving in California, Shilpi Zalani’s story is one of courage, reinvention, and breaking generational cycles. After achieving the milestone of being the first woman in her family to earn a degree and land a corporate IT role, Shilpi faced a breaking point when her young daughter asked, “Why do you have to work?” That single question led her to resign and pursue a more fulfilling path. In this episode, Shilpi shares how she built and ...

2 weeks ago

53 minutes

Joey Pinz Discipline Conversations

#739 Lauren Kwedar Cockerell: 💡 PR vs Marketing: What Every Entrepreneur Must Know

Send us a text What’s the real difference between PR and marketing—and why does it matter for your business? In this episode, Joey Pinz sits down with Lauren Kwedar Cockerell, founder of Kwedar & Co., to explore how thoughtful communication builds trust, reputation, and long-term success. Lauren shares her journey of being laid off at eight months pregnant and transforming that setback into the launch of her own strategic communications firm. She opens up about the challenges of evolving ...

2 weeks ago

1 hour 1 minute

Joey Pinz Discipline Conversations

#740 Michela Giordano Castro: 🌌 From Religion to Freedom: Reclaiming Spirituality

Send us a text What happens when faith becomes fear, and rules replace love? In this powerful conversation, Joey Pinz sits down with Michela Giordano Castro — Licensed Clinical Social Worker, trauma-informed therapist, and spirituality coach — to explore how people can heal religious trauma and rediscover authentic spirituality. Raised in a strict Christian household, Michela shares her transformative journey: from missionary life in Italy, to her father’s crisis of faith, to her own decade-l...

2 weeks ago

1 hour 15 minutes

Joey Pinz Discipline Conversations

#741 Cindy Nachman-Senders: 🎭 Behind the Curtain: Secrets of World-Class Event Experiences

Send us a text What truly defines luxury in travel and events? In this engaging conversation, Joey Pinz sits down with award-winning event producer Cindy Nachman-Senders to explore how the hospitality industry is evolving — and what businesses must know to create unforgettable experiences. Cindy, a nationally respected leader with over 25 years in luxury hospitality and event design, pulls back the curtain on: ✨ Why the meaning of “luxury” has shifted post-COVID — and how independent brands a...

2 weeks ago

1 hour 11 minutes

Joey Pinz Discipline Conversations

#742 Julie Ruelle: 🥦 The Truth About Ultra-Processed Foods (And How to Avoid Them)

Send us a text What’s really hiding in your pantry—and how is it affecting your health? In this powerful episode, Joey Pinz sits down with Registered Dietitian Julie Ruelle to uncover the truth about ultra-processed foods and how they impact focus, energy, metabolism, and long-term health. Julie explains the key difference between processed and ultra-processed foods, why nearly 70% of supermarket products fall into the latter category, and how additives like food dyes and citric acid sneak in...

2 weeks ago

56 minutes

Joey Pinz Discipline Conversations

#733 David Plourde: 🧬 Cracking the Weight Loss Puzzle: Science vs. Myths

Send us a text What if everything you thought you knew about weight loss was wrong? In this powerful conversation, Joey Pinz sits down with Dr. David Plourdé—scientist, author of Solving the Weight Loss Puzzle, and founder of The Plourde Method—to uncover the real science behind lasting fat loss. Dr. Plourdé shares insights from 34 years in the lab, where he studied fat cells, food addiction, and the hidden forces sabotaging our health. From uncovering insidious carbs in everyday foods to exp...

3 weeks ago

1 hour 26 minutes

Joey Pinz Discipline Conversations

#736 Nigel Taberner: 🔑 The Secret Power of Listening in High-Stakes Moments

Send us a text What does it take to talk someone down from the edge—literally? In this gripping conversation, Joey Pinz sits with a former UK hostage negotiator who spent 30 years with Greater Manchester Police and Counter Terrorism Policing, handling more than 130 negotiations without a single loss of life. At the heart of his message is something surprisingly simple: listening is the ultimate superpower. In a world where most people listen just enough to reply, he explains why negotiators l...

3 weeks ago

1 hour 14 minutes