In this episode of Humanity Sells, hosts Brandon and Nate are joined by Brian Sanderson, a seasoned healthcare consultant, and author of 'The Patient First Revolution.' The conversation dives deep into the critical importance of healthcare, the role of patient experience in driving financial performance, and Brian's innovative approach through his DIY Consulting and Growth Systemization strategies. Brian shares valuable insights on creating a patient management organization, fostering future ...
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In this episode of Humanity Sells, hosts Brandon and Nate are joined by Brian Sanderson, a seasoned healthcare consultant, and author of 'The Patient First Revolution.' The conversation dives deep into the critical importance of healthcare, the role of patient experience in driving financial performance, and Brian's innovative approach through his DIY Consulting and Growth Systemization strategies. Brian shares valuable insights on creating a patient management organization, fostering future ...
In this episode of Humanity Sells, hosts Brandon and Nate are joined by Brian Sanderson, a seasoned healthcare consultant, and author of 'The Patient First Revolution.' The conversation dives deep into the critical importance of healthcare, the role of patient experience in driving financial performance, and Brian's innovative approach through his DIY Consulting and Growth Systemization strategies. Brian shares valuable insights on creating a patient management organization, fostering future ...
Story time over here at Humanity Sells! We’re talking about times we were tricked. Bamboozled. The old bait and switch. And surprise: we didn’t love it. Brandon was tricked in the dead of night by a possum playing dead. Or was it? Nate got DM’d on LinkedIn by a prospect feeding compliments and what seemed like genuine interest. The result from being tricked, plain and simple, is distrust. Listen in to learn why the best leaders in consulting, marketing, and digital transformatio...
Humanity can be a strategy, but it should also be the end goal. In this episode, Nate and Brandon take a deep dive into how your business and the way you sell products and services can contribute to humanity. You don’t have to sacrifice humanity to grow, and you don’t have to use humanity to manipulate growth either.
The more you focus on and invest in brand awareness, the better your ROI is on your marketing spend. There's data to support that. But it doesn't have to be a daunting task. You simply need to be prioritizing it. In this episode, Nate and Brandon share their favorite examples and give three keys for successful brand awareness campaigns.
How do you better connect with your audience so that they want what you’re offering? Well, let’s look at how personal development authors and speakers have achieved success. In this episode, Brandon shares three lessons he’s learned from his experience working in the personal development space for over a decade. You might want to pull out a pen and paper as Nate and Brandon discuss how these strategies can bring success for B2B tech consultants too.
Demand generation isn’t just the latest marketing trend – it’s the appropriate response to customer needs in 2024. While lead gen still technically works, it’s about as efficient as the fax machine that still technically works. In this episode, Nate and Brandon break down the barriers of switching to demand gen and how you can overcome them to generate even more revenue.
Kadir Özbayram is a Senior partner at Ins-Pi. ServiceNow users are looking for partners to work alongside them as trusted guides when crafting solutions unique to their business problems. Join us to hear how Kadir is listening and designing solutions, through apps and new practice offerings, to put the needs of his customers first.
Lead generation is not the key to tremendous growth. Most enterprise tech companies are handing their marketing leaders unreasonable goals around generating leads, but this strategy is actually stifling business growth. In this episode, Nate and Brandon discuss how to unlock real growth opportunity – not with leads or budget, but with a fresh take on the role of marketing.
Tricia Halbert and Jim Taylor - leaders of Partner Enablement at ServiceNow, sit down with Nate Netti from Forrest Co. By 2025—in just two short years—nearly 90% of the workforce will be affected by skills shortages in IT and digital transformation. ServiceNow is taking steps TODAY to ensure a resilient future for their internal ecosystem and those within the ServiceNow Partner community. See how the solutions provider is solving for work/life balance, implementation quality, roadmapp...
Your business has to tap into the creatives on your team—the right way. In our 20+ years of experience, we’ve learned there are 4 key things creative people need to feel valued, put out their best work, and create meaningful content that will reach your customers and help grow your pipeline.
This year's report underscores the need to position ServiceNow not only as an IT platform but also as a global business platform that touches every function of an organization. Newly added workflows have enhanced employee engagement and elevated customer experience, but what about marketing? Despite driving substantial influence over market recognition, customer sentiment, and overall revenue growth, marketing often remains isolated from the rest of the enterprise — until now. Hear how ...
Decentralized marketing may sound jargony, but it's real, it works, and it may be the answer for your business as you look to market new products or offerings in new categories. The most successful way to influence a given market is to understand the needs and pains of the market and to speak directly to these emotions. Obvious, but accurate. This becomes incredibly difficult, however, for large organizations that speak to hundreds of markets and across various verticals. Think ab...
On today’s episode, Brandon takes a walk with marketing legend Bob Hutchins—a 20+ year veteran in brand, marketing, and business growth. Bob is the CMO of EKOM, an enterprise AI/SEO tool. He has authored several books on digital media marketing and currently hosts a podcast called The Human Voice. Listen in as we explore Bob’s take on what it truly means to win as a CEO in 2024. We’ll dig into the power of SEO and AI combined and discuss Bob’s human-centered take on the fundamental trut...
Generic solutions and half-baked concepts no longer cut it. Matt Stoyka, CEO of NewRocket, a full-service ServiceNow Elite Partner, chats with Nate about how to apply verticalization to build better and more meaningful industry-specific solutions. Matt has been at it for 25+ years working as an entrepreneur, business coach, and enterprise leader for a handful of service-based businesses, so he has a lot of value to share. Listen it to learn how true empathy can lead to understanding —wh...
Not sure there’s a benefit in humanizing your brand? Your workforce might beg to differ. In today’s episode, Nate and Brandon discuss the rising stars at most organizations: Millennials and Gen-Zers. And surprise, surprise --- what motivates them isn’t what motivated the generations before them. Listen in to learn the value of a mission statement and how this simple step can help strengthen retention rates and keep your employees excited about their future with your company.
Our host, Brandon Triola, sits down with Natalie Tollefson from Optimum Healthcare IT, at the State of Service Now Summit 2023. They discuss the 3 keys for users of Service Now to be able to prove their return investment to help enable advocates for the SN platform.
Attention ServiceNow partners looking for new ways to stay relevant in the ServiceNow ecosystem -- this one's for you. Don’t miss our sessions with Michael Nordstrom, Director of America’s Partner Marketing at ServiceNow, as he discusses how his team can help partners scale, add value, and drive marketing initiatives to build their business around ServiceNow in his 1:1 session with Nate, “5 ways partners can remain relevant in the NOW ecosystem.”
What can technology consulting businesses learn from winemakers? Imagine you get to be a winemaker for a month. Your vineyard, your grapes, and your product are all incredible. You know it. Your team knows it. But how do you convince the shopper in the grocery aisle to know it? Why should this buyer pick YOUR bottle amidst the hundreds of others on the shelf? What do successful winemakers do? The answer can be found in their packaging design. In this episode, we explore a popular drink...
The fight for attention has never been more intense. Trust is now the equity that no tech consulting brand can afford to not invest in. As human interactions become more digital, how can marketing and brand leaders instill trust with their audience? In this episode, Nate and Brandon discuss how trust is still transferred person to person, and offer up actionable steps for building meaningful relationships with decision makers at the market level. Hint: your subject matter experts and practice...
Like every good movie you've ever watched, all successful stories start with this ONE thing - a human-centered story. In this episode, Nate and Brandon offer up the 7 steps to human-centered storytelling, starting with your target audience’s problem and landing with a clear picture of how life could improve for your audience if they follow your guidance — or take a tragic turn if they don’t. This episode is meant to be actionable. Listen in and discover how to differentiate sympathy and empat...
In this episode of Humanity Sells, hosts Brandon and Nate are joined by Brian Sanderson, a seasoned healthcare consultant, and author of 'The Patient First Revolution.' The conversation dives deep into the critical importance of healthcare, the role of patient experience in driving financial performance, and Brian's innovative approach through his DIY Consulting and Growth Systemization strategies. Brian shares valuable insights on creating a patient management organization, fostering future ...
