This episode of TNC’s Down The Wire Podcast features TNC telecoms experts Clare Tyndall and Adrian Joyce. Clare and Adrian are talking about saving money and how to do it in the telecoms space. The topics of discussion include: Why is cost saving such a hot topic in the telecoms industry now?Why are supplier costs increasing?What is the impact of lack of internal resource to manage telecoms spend?What is the impact of new technologies on cost?What can you do to save costs now? Adrian and...

Joining TNC’s podcast host, CEO John Waterhouse, to share her expertise is TNC’s Head of Managed Services, Clare Tyndall. In this episode Clare answers a series of questions on the topic of network transformation and optimising your business case: Why should large organisations be thinking about transforming their networks? We all know that transforming networks is complex, and ensuring you develop and deliver your business case can be problematic. Can you talk us through the main risk...

Joining TNC’s podcast host, CEO John Waterhouse, to share his expertise is TNC’s CTO, Craig Northveth. In this episode John and Craig discuss what key steps you need to take to develop your strategy for ZTNA (Zero Network Trust Architecture). We’re living in an age where cyber security has never been more in the spotlight. With so much reliance on digital it’s becoming increasingly difficult to spot a friend from a foe, which is why many organisations are implementing a ZTNA. Listen to thi...

Joining TNC’s podcast host, CEO John Waterhouse, to share his expertise is TNC’s CTO, Craig Northveth. In this episode John and Craig discuss what key steps organisations need to take to ensure their network is effectively and optimally designed to enable their cloud application strategy. It pays to remember that proactively designing your network ready for cloud enablement is more cost effective than doing it reactively. Tactically fixing a network that is not fit for purpose result...

Joining TNC’s podcast host, CTO Craig Northveth, to share her expertise is TNC’s Principal Consultant, Clare Tyndall. In this episode Craig and Clare discuss TNC’s 4 key considerations for your CX strategy. This subject is topical now because customer expectations are changing, and legacy technology has serious limitations in our digital world. There are several lenses through which to approach a successful CX strategy and our discussion focuses on the following: Customer Lens Acceptanc...

Joining TNC’s CEO, John Waterhouse, to share his expertise is one of TNC’s very own Head of Consulting, Adrian Joyce. In this episode John and Adrian talk about Openreach’s analogue network being completely switched off by the end of 2025, which inevitably means organisations need to review their telecoms estate to understand the impact and plan their response. Topics covered include: What is happening across the analogue network and why?What are the key dates between now and the switch off...

Joining TNC’s CEO, John Waterhouse, to share his expertise is one of TNC’s most experienced Principal Consultants and lead deployment expert, Jonathan Copley. In his episode John and Jonathan discuss how badly network transformations can go wrong, why they do so often and how to avoid the pitfalls. Topics covered include: 3 shocking statistics that paint the picture of how badly network transformations can go wrongDelayed network deployments – why do we see so many delayed deploym...

Joining TNC’s CEO, John Waterhouse, to share his expertise is TNC’s Head of Consulting, and lead mobile expert, Adrian Joyce. This topic is incredibly interesting and very timely - from Brexit and its impact on EU roaming, to 5G use cases, post-COVID changes, and lots in between. Over the years mobile procurement has assumed almost a utility feel as prices were reduced, Tech Funds lessened, mobile devices were retained for longer periods and coverage issues declined (with improved coverage ...

TNC's CTO, Craig Northveth, discusses how to plan a successful network transformation with TNC’s Principal Consultant, Clare Tyndall, in this episode of TNC’s Down The Wire Podcast. Some of the points covered include: Establishing a baseline is an essential first step in the network transformation process, which naturally leads to requirements gatheringSome suppliers promise the world, but can they deliver?How TNC’s agile procurement process enables outcome-based network sourcing strate...

We are delighted to welcome special guest, Karl Walton, to the podcast. Karl is one of the highest profile IT procurement professionals in the UK. Karl has led the development and execution of market-leading procurement strategies across a very broad range of IT, network, telecoms and mobility services, delivering technology and operational transformation, as well as lowest lifetime TCO. There is a revolution sweeping through the network and telecoms market, with transformational technologies...

As TNC has reported through many recent podcasts and articles, there is a technological revolution sweeping through the enterprise network market. However, harnessing sexy new technology is only part of the story – for organisations to achieve their objectives of delivering agile, flexible network services to support their business objectives, they are also going to have to build a more agile, flexible operating model to support and deliver that infrastructure. Whilst many organisations...

TNC's CTO, Craig Northveth, discusses how and why UCaaS, CCaaS and CPaaS are beginning to have a huge impact on the telecoms market with TNC’s Principal Consultant, Clare Tyndall, in this episode of TNC’s Down The Wire Podcast. The ‘as a service’ communications topics covered by Craig and Clare include: What the core principles of UCaaS, CCaaS and CPaaS areWhy it is such a hot topic nowDrill down into the Contact Centre solutionsUnified Communications market overviewBuying behaviours of...

TNC’s Down The Wire Podcast brings you Episode number 8 entitled “Is It Time To Spring Clean Your Network and Telecoms Estates?” John Waterhouse, CEO at TNC, interviews Head of Consulting and TNC commercial guru, Adrian Joyce. This is a brilliant topic because cleaning up your network and telecoms estates is one of the most effective, but least well-known approaches to delivering cost savings. In TNC’s expert opinion, this is one of those rare approaches every organisation can take, irr...

In Down The Wire’s 7th Episode TNC’s CEO, John Waterhouse, interviews TNC’s CTO, Craig Northveth, on the topic of MPLS vs. SD-WAN vs. SASE. Over the last couple of years, we’ve been witnessing a technology revolution in the enterprise network market. The driving force behind this revolution can be tied into factors such as workload shifts to the cloud, demand for enhanced network and application security, virtualised infrastructure, network flexibility, and technology vendor disruption....

We are delighted to bring you Down The Wire’s 6th Episode. TNC’s CTO, Craig Northveth, interviews TNC’s Head of Consultancy, Adrian Joyce, on the topic of 5G, what is hype and what is reality? Adrian is TNC’s resident mobile guru and 5G is certainly a hot topic at the moment. 5G appears to bring lots of exciting opportunities for both the consumer and enterprise worlds. The question is, is the conversation around 5G all hype or will it be a reality? Craig and Adrian discuss the followin...

TNC's CEO, John Waterhouse discusses how organisations can achieve sustainable remote working with TNC’s CTO, Craig Northveth in Down The Wire Podcast’s 5th Episode. A huge topic for the “next normal” is going to be how, where, and when employees work. In pre-pandemic times, the majority of employees worked from the office and organisations built their network and telecoms infrastructure accordingly. For many organisations, this quickly had to change in the early days of the pandemic as...

TNC's CEO, John Waterhouse interviews Matt Jago, Head of Information Systems Operations at Sightsavers, for the 4th Down The Wire Podcast Episode: How to Build, Deploy and Manage an Agile Global Network. Matt Jago is one of the highest profile IT leaders in the UK, both as a result of his work at Sightsavers, as well as his long term contribution to the Charity IT Leaders organisation, which brings together CIOs from the UK’s largest charities and NGOs. With the rise of cloud-based applicat...

Hosted by TNC's CEO, John Waterhouse, and CTO, Craig Northveth, Down The Wire Podcast brings you Episode 3: The Future of Contact Centre and Customer Engagement. Contact centre leaders are facing a new set of challenges in order to fulfil their operational and strategic objectives. These challenges are driven by a combination of customer expectations, the evolution of technology and, of course, the Covid-19 pandemic. Throughout 2020 TNC has been tracking trends across the Contact Centre ma...

Hosted by TNC's CEO, John Waterhouse, and CTO, Craig Northveth, Down The Wire Podcast brings you Episode 2: 'Key Actions to Make Network Transformation Cost Effective'. The world is divided into those who have started to transform and those who know they need to transform. However, the reality is developing this type of strategy is hard – balancing the complex demands and complex technologies to come up with a coherent strategy, and then being able to execute it is very difficult. We are deli...

The COVID-19 pandemic has forced an almost-immediate switch to remote working for many organisations. Despite most of these companies already having a secure remote access solution, the majority of them were not designed to cater for their entire workforce, therefore we have seen our customers needing to replace, or supplement, their existing capabilities with interim solutions. It is very likely that increased home working will become the “new norm” for many businesses, therefore now is the ...