Brian Gannuscio has seen data from every angle—from military intelligence to modern enterprise systems. He joins us to share why AI success depends less on perfect data and more on the choices leaders make about architecture and use cases.

Hear from Chris Needles of Wounded Warrior Project and learn how they're using technology to transform support and fundraising for veterans. Discover the impact of work that matters.

Go inside the healthcare shift: Melanie Husk of Baptist Health reveals the strategies propelling patient care into a new era. Get exclusive insights into their digital leap, relentless focus on patient experience, and strategic moves redefining healthcare standards.

Hear from Sara Hale as she details Coastal Cloud's direct impact on public sector modernization. Get an unfiltered look at how cloud technology is reshaping government services, enhancing community engagement, and setting a new standard for public service efficiency. Straight talk, profound insights, and a blueprint for innovation — this episode is where meaningful change in public service takes center stage.

Explore the intersection of technology and mental health with Grant Riewe, CTO of Vibrant Emotional Health. Learn how modern tech is reshaping the behavioral health landscape, from the 988 crisis lifeline to the power of human connection. Join us for a conversation where innovation meets empathy, and bytes and brains come together for a brighter future.

We might not have a crystal ball to predict the future of Salesforce, but we do have the next best thing: Mike Witherspoon. Mike and his company CodeScience are closer to Salesforce’s developments than most (because they help build solutions for them), so he has a unique perspective on what’s next in the ecosystem. Tune in as Erin, Eric, and Mike talk about creative solutioning in Salesforce’s early days and how things shifted as the tech giant and the cloud have moved from the startup scene to the mainstream.

Join us as executive coach and author Neelu Kaur reveals the secret to self-promotion and managing anxiety at work. Equip yourself with practical strategies to "take up space" and champion your own growth and development in a rapidly evolving work landscape.

Dive headfirst into a high-energy discussion with Paulo Kaiser, Plative's CEO, as we dissect the landscape of tech, AI, and innovation. Is the industry stalled or on the brink of the next game-changer? From Gen Z's digital habits and the imminent experimental phase of AI, to its profound impact on privacy, user experience, and industry disruption, this episode leaves no stone unturned. Ready to explore the AI-driven future and its potential to shake up the status quo? Don't miss out!

Are you curious about the emerging technologies of Web3, blockchain, and NFTs? Join us for an insightful conversation with digital consulting leader, Andy Thoe, as he demystifies this new frontier in digital technology. Discover the opportunities and challenges presented by these technologies and how they can be leveraged to create a more equitable and decentralized future. From the basics of Web3 to the disruptive potential of NFTs and the future of blockchain, this episode is a must-listen for anyone interested in the future of digital technology.

What can the past tell us about the future? Randy Rodriguez, one of Salesforce's first enterprise customers, dives into the ecosystem's storied past as a way to look forward. Hear how his experiences and lessons learned inform the present and are shaping the future of the technology industry. Plus, Eric, Erin, and Randy explore mental health and books that matter.

The gig economy hits the C-suite in this episode of Customer Obsessed. Join our conversation with Tom Quinn, a tech leader who shaped the modernization of media at News Corp and is now taking his expertise into the world of higher education.

Sylvia shares her journey from building model rockets in Girl Scouts to becoming the company's CEO and the impact the organization is making on girls' lives everywhere. We also discuss what today's CEOs need to be successful and some of Sylvia's incredible experiences as a rocket scientist at NASA.

Ready to hear from Salesforce’s first developer? Tune in to our interview with Lou Fox, a technologist and innovator who has seen the evolution of Salesforce from its earliest days into a global powerhouse.

Beena Ammanath leads the global Deloitte AI Institute and is a self-proclaimed AI optimist. As automation and the metaverse are becoming prominent parts of our reality, Beena joins hosts Eric Berridge and Erin Acevedo to discuss her industry insight on the current and future roles of AI and other advancing technologies.

In this episode, we’re talking to Corinne Sklar, a brilliant creative mind in the world of business and marketing who is the Chief Marketing Officer for IBM iX. During our interview, Corinne busts a few persistent marketing myths that are holding businesses back when it comes to connecting with customers. She also shares how her background in art has influenced her approach to innovation and collaboration, especially when it comes to one crucial thing—join us to find out what it is and how to use it effectively.

Trust, accountability, transparency—the hallmarks of a modern sales org. But how can you build trust with your team if you only care about the numbers? Sales culture is evolving beyond standard metrics to focus on the human side of business. Hear how Gianna Scorsone, a new visionary leader at Aircall, is leading the charge to put people first and transform how her team goes to market—and driving record sales in the process.

Are we educating students to thrive in our digital future? And what can we learn about engagement, community, and collaboration from the classroom? Evan Meyers, Founder of School in the Square, talks to us about the parallels between education and business, as well as the evolving needs of students and schools.

How do you lead through a crisis? Erin Horvath, Chief Transformation Officer at AmerisourceBergen, got unexpected, hands-on experience in the early stages of the pandemic. Erin shares stories of how she and her team rose to the occasion during COVID-19, overcoming tough challenges that threatened to disrupt their life-saving supply chain.

As a result of the pandemic, our digital experiences and expectations have changed forever. Mike Begg, Co-founder & CMO of AMZ Advisers, talks to us about the shifting landscape of e-commerce and digital experience in response to COVID-19 and what the future looks like for brands big and small.

What does it take to be a successful innovator? Join us as we dive deep into the core principles and strategies of effective innovators and changemakers with Amy Radin, award-winning author, strategist, and former Chief Innovation Officer at Citibank and E-Trade.