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Contact Center Perspectives🎙️
wow24-7.io
50 episodes
1 day ago
The podcast presents valuable insights from contact center leaders, tailor-made for their industry peers. We cover a diverse array of topics, such as AI integration, agent turnover management, revenue impact assessment, and transitioning perceptions from cost to value centers for starters.
Show more...
Management
Business,
Entrepreneurship
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All content for Contact Center Perspectives🎙️ is the property of wow24-7.io and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
The podcast presents valuable insights from contact center leaders, tailor-made for their industry peers. We cover a diverse array of topics, such as AI integration, agent turnover management, revenue impact assessment, and transitioning perceptions from cost to value centers for starters.
Show more...
Management
Business,
Entrepreneurship
Episodes (20/50)
Contact Center Perspectives🎙️
The True Surprise Factor Behind Retention and Growth | Episode 55
2 weeks ago
31 minutes 17 seconds

Contact Center Perspectives🎙️
How to Take Charge with a Champion Growth Model | Episode 54
3 weeks ago
26 minutes 45 seconds

Contact Center Perspectives🎙️
The People-First Customer Experience Strategy | Episode 53
4 weeks ago
24 minutes 55 seconds

Contact Center Perspectives🎙️
Solving Dysfunction at All Stages of the Customer Journey | Episode 52
1 month ago
36 minutes 4 seconds

Contact Center Perspectives🎙️
CCOs: How to Drop the Victim Mentality to Earn Your Seat at the Table | Episode 50
1 month ago
31 minutes 44 seconds

Contact Center Perspectives🎙️
How to Train BPO Partners to Integrate with Your Sales Team
1 month ago
25 minutes 45 seconds

Contact Center Perspectives🎙️
Client & Partner Collaboration: From Startup Innovations to BPO Excellence | Episode 48
2 months ago
32 minutes 46 seconds

Contact Center Perspectives🎙️
Reverse Engineering Revenue and Growth Success | Episode 47
2 months ago
31 minutes 23 seconds

Contact Center Perspectives🎙️
CX Leaders: Driving Aligned Plans for Success in Your Own Advocacy | Episode 46
3 months ago
24 minutes 25 seconds

Contact Center Perspectives🎙️
How To Integrate Transformational Tech Opportunities With Traditional Customer Support | Episode 45
3 months ago
24 minutes 30 seconds

Contact Center Perspectives🎙️
How To Make Customer Experience The Number One Driver For The Business? | Episode 44
3 months ago
26 minutes 26 seconds

Contact Center Perspectives🎙️
How to Get Out of Our Own Way to Create Customer and Company Success | Episode 43
3 months ago
23 minutes 25 seconds

Contact Center Perspectives🎙️
We Know That We Need to Know What We Don't Know | Episode 42
4 months ago
26 minutes 53 seconds

Contact Center Perspectives🎙️
Episode 41 | POV: Contact Centers as an Investable Value Engine
4 months ago
28 minutes 49 seconds

Contact Center Perspectives🎙️
Episode 40 | Contact Center Agents' Perspective on AI
4 months ago
24 minutes 19 seconds

Contact Center Perspectives🎙️
Episode 37 | Branded CX is Your #1 Competitive Path to 2X Growth
5 months ago
26 minutes 37 seconds

Contact Center Perspectives🎙️
Episode 36 | Marketing Ops, RevOps: What's VOC Ops?
5 months ago
39 minutes 27 seconds

Contact Center Perspectives🎙️
Episode 39 | What Are the Systemic Cracks in Our CX Foundation?
6 months ago
32 minutes 3 seconds

Contact Center Perspectives🎙️
Episode 38 | How to Create Success Though BPO Partnerships
6 months ago
23 minutes 15 seconds

Contact Center Perspectives🎙️
Episode 34 | A New Vision and Evolution in Customer Experience
6 months ago
30 minutes 2 seconds

Contact Center Perspectives🎙️
The podcast presents valuable insights from contact center leaders, tailor-made for their industry peers. We cover a diverse array of topics, such as AI integration, agent turnover management, revenue impact assessment, and transitioning perceptions from cost to value centers for starters.