The podcast presents valuable insights from contact center leaders, tailor-made for their industry peers. We cover a diverse array of topics, such as AI integration, agent turnover management, revenue impact assessment, and transitioning perceptions from cost to value centers for starters.
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The podcast presents valuable insights from contact center leaders, tailor-made for their industry peers. We cover a diverse array of topics, such as AI integration, agent turnover management, revenue impact assessment, and transitioning perceptions from cost to value centers for starters.
Client & Partner Collaboration: From Startup Innovations to BPO Excellence | Episode 48
Contact Center Perspectives🎙️
32 minutes 46 seconds
5 months ago
Client & Partner Collaboration: From Startup Innovations to BPO Excellence | Episode 48
Contact Center Perspectives🎙️
The podcast presents valuable insights from contact center leaders, tailor-made for their industry peers. We cover a diverse array of topics, such as AI integration, agent turnover management, revenue impact assessment, and transitioning perceptions from cost to value centers for starters.
