Unforgettable Online: Nissi Ozigbu’s Guide to Building Your Digital Presence
In this episode, I sit down with Nissi Ozigbu, who has become an omnipresent voice in change, to unpack how she built her online presence with intention. From TikTok beginnings to becoming a standout on LinkedIn, Nissi shares the realities the wins, the failures, the fears and the strategies that helped her create a brand that delivers real opportunities.
What’s covered in this episode:
How Nissi first found her voice
Overcoming fears and failures while building confidence online
Her strategic pivot from TikTok to LinkedIn
Working with the algorithms and setting herself up to win each week
Securing five-figure deals and building a healthy pipeline of work
Staying consistent and authentic when building your brand
This conversation is generous, honest, and fun — Nissi’s energy lifted me on a rainy Sydney day, and I know it will do the same for you.
Timestamps
00:00 Introduction and host’s reflections
00:58 Welcome to the Change It Podcast
02:10 Meet Nissi Ozigbu: Building an authentic voice online
04:32 Starting out on TikTok: overcoming fears and finding her style
09:15 Transitioning to LinkedIn: strategies that work
15:27 Working with the algorithms (and setting yourself up each week)
20:48 Wins, failures, and lessons learned
26:02 Building consistency and staying authentic
30:12 Advice for change professionals building their brand
34:10 Closing reflections and golden nugget
In this episode of Change It, I’m joined by Hilary Scarlett leading workplace neuroscience expert and author of the just-released third edition of Neuroscience for Organizational Change. We explore how advances in neuroscience are changing the way we think about leadership, communication, and cognitive overload in today’s world of work.
We cover:
Inter-brain synchronisation and what it means for teams
The neuroscience of psychological safety
The rising conversation around neurodivergence
What technology is helping us now understand about the brain
How to translate brain science into change strategy that lands
It’s a rich, human conversation and a timely one.
📢 A personal update: This is also a very special episode of Scarlett's for me. I share the news of our baby girl Scarlet’s arrival. Thank you for bearing with the slower release schedule, I’m back and couldn’t think of a better way to return.
🎁 Listener bonus: Hilary has kindly offered a 25% discount for Change It listeners details at the end of the episode.
🔗 Links:
📘 Neuroscience for Organizational Change – Third Edition
Get 25% off at www.koganpage.com/NFOC3 using code AEHR25
Change with a Conscience: Ethics, Red Flags & Real Talk with Myah Rom & Gilbert Kruidenier
In this very human episode of the Change It podcast, I sit down with change practitioners Myah Rom and Gilbert Kruidenier to talk about something we don’t explore nearly enough ethics in change.
We unpack the tricky dual loyalties between business outcomes and employee wellbeing, share personal stories from the field, and reflect on those uncomfortable moments where doing the right thing isn’t always the easiest thing.
From the misuse of behavioural science to the subtle red flags we brush past, this conversation shines a light on the real work of navigating change with integrity.
We cover:
🔹 The ethics of influence, power, and behavioural nudges
🔹 What psychosocial safety legislation means for change
🔹 When to raise a red flag (and how to do it with grace)
🔹 How AI and tech challenge ethical boundaries
🔹 Why listening, not persuading, is the ultimate leadership skill
This isn’t about perfection; it’s about being present, curious, and honest in the face of complexity.
Links:
https://www.linkedin.com/in/kruidenierconsulting?originalSubdomain=au
https://www.linkedin.com/in/myah-rom-285b5426?originalSubdomain=au
https://www.amazon.com.au/Bad-Change-doesnt-things-better/dp/B0B1BL78GV
In this episode of the Change It Podcast, I welcome back the brilliant Edwina Pike whose last episode remains one of our most listened to and loved. And she’s back with a bang.
We tackle the uncomfortable, often unspoken truth: leaders get the outcomes they deserve.
At a time when change practitioners are being told that sponsorship and leadership alignment are the deciding factors of success, this episode is for anyone leading change, working alongside leaders, or feeling frustrated by the gap between intent and impact.
Ed breaks down six powerful keys to leadership from what gets measured, to how leaders respond in a crisis, to the subtle cues of approval and disapproval and shows how each of these shapes team performance more than any slide deck or town hall ever could.
With her signature mix of neuroscience, behavioural science, and straight-talking wisdom, Ed offers a practical playbook to elevate leadership capability and impact. No fluff. Just tools, truth, and transformation.
In this episode:
🔹 The six key behaviours that define effective leadership
🔹 Why most leadership development is outdated—and what to do instead
🔹 How to create a vivid, emotionally engaging vision for your team
🔹 Why resource allocation is the ultimate indicator of priorities
🔹 Practical tips for improving leadership presence and impact
🔹 How change managers can better support (or challenge) leadership
Whether you’re in the C-suite or coaching someone who is, this conversation is a must-listen.
Links:
https://www.irrationalchange.com/
https://www.irrationalchange.com/planner
https://www.irrationalchange.com/listen/cmr-leaders-are-humans-first
https://www.linkedin.com/posts/edwina-pike_irrationalchange-leadership-canyoufixit-activity-7303689695207575552-bGMv/
https://www.linkedin.com/in/edwina-pike/
https://podcasts.apple.com/ca/podcast/edwina-pike-im-here-for-your-success-not-your-comfort/id1553420644?i=1000645479382
In this episode of the Change It Podcast, host Eloise is joined by globally recognised change leader Melanie Franklin to explore how neuroscience is transforming modern change management.
Together they unpack:
🔹 Why traditional change models are no longer fit for purpose
🔹 How understanding the brain’s need for certainty, autonomy and energy conservation helps us design better change experiences
🔹 The practical application of current neuroscience literature in today’s fast-paced organisations
🔹 The rising role of AI and why human-centred skills like behavioural insight and relationship-building are more important than ever
🔹 How to make change easier to absorb by aligning it with how the brain actually works
Melanie brings clarity, warmth and forward-thinking wisdom to a conversation that feels timely and necessary.
This one’s for anyone leading, delivering or living through change.
In this episode, Eloise is joined by Chelsea Pottenger, founder of EQ Minds and one of Australia’s leading voices in mental wellbeing, to explore the very real impact of burnout in high-performance environments—especially in the world of transformation.
From her own journey through postnatal depression to becoming a global mental fitness advocate, Chelsea brings warmth, wisdom, and deeply practical tools to help us reset our expectations and protect our energy.
Together, we unpack:
🔥 How to spot burnout before it takes over
🧠 Mental fitness habits to support sustainable high performance
🛑 Why breaks aren’t a luxury—they’re essential
🧭 How leaders can set the tone for a mentally healthy culture
💡 Tactical advice for transformation professionals navigating constant demand
Whether you’re feeling the stretch or leading others through it, this episode offers grounded insight to help you lead well and live well.
⏱ Episode Breakdown
01:32 – Chelsea’s Personal Journey to Mental Fitness
03:51 – Understanding Burnout and Its Early Signs
09:22 – Practical Tools for Sustainable Work
16:10 – Creating a Culture of Wellbeing
21:02 – Implementing Breaks and Recovery Strategies
26:59 – Final Thoughts and Takeaways
Links:
https://www.eqminds.com/
https://www.amazon.com.au/Mindful-High-Performer-powerful-recharge/dp/1922351946
In part two of this AI special series, Eloise continues the conversation with Paul Gibbons and James Healy, authors of Adopting AI: The People First Approach.
This episode moves from theory to practice: unpacking the key principles and mindsets that enable ethical, effective, and human-led AI adoption in the workplace.
From complexity to behaviour, democracy to ethics, this is a must-listen for change professionals wanting to stay equipped and enabled to shape what comes next.
🔹 Embracing complexity: why neat frameworks won’t cut it🔹 The case for bottom-up adoption and organisational democracy🔹 Why behaviour change, not just tech change, is the game-changer🔹 Creating a culture of experimentation and curiosity🔹 The role of ethics and risk in scaling AI responsibly🔹 What change practitioners must start doing now to stay relevant🔹 Reflections on the global AI landscape and what’s coming downstream
If you haven’t already, be sure to go back and listen to part one: Rethinking Change for the Age of AI with Paul Gibbons and James Healey
And don’t forget to grab a copy of the book Adopting AI and connect with Paul and James on LinkedIn.
Links:
https://www.linkedin.com/in/james-healy-7ba629167/?originalSubdomain=au
https://www.linkedin.com/in/paulggibbons
https://thebehaviourboutique.com/
https://paulgibbons.net/
https://www.amazon.com/Adopting-AI-People-first-Paul-Gibbons/dp/B0F18ZXHKP
In this first episode of a two-part series, Eloise speaks with Paul Gibbons and James Healy, authors of Adopting AI: The People First Approach. Together, they explore why AI demands a radical shift in how we think about change—beyond models, beyond methods, and deep into mindset.
This isn’t about tools—it’s about trust, ethics, risk, and readiness in a world where AI is reshaping everything.
What we cover:
🔹 Why AI is fundamentally different from traditional technology🔹 The flaws in classic change management when it comes to AI🔹 The ethical and accountability challenges leaders can’t ignore🔹 How unpredictability demands new thinking, not just new tools🔹 The personal journey behind writing Adopting AI🔹 Why continuous learning and experimentation are now non-negotiable
This episode sets the stage. Part two dives into the practical principles—so be sure to follow the show so you don’t miss it.
Links:
https://www.linkedin.com/in/james-healy-7ba629167/?originalSubdomain=au
https://www.linkedin.com/in/paulggibbons
https://thebehaviourboutique.com/
https://paulgibbons.net/
https://www.amazon.com/Adopting-AI-People-first-Paul-Gibbons/dp/B0F18ZXHKP
In this episode of the Change It Podcast, Eloise is joined by Esther De la Cruz—thought leader, strategist, and advocate for simplifying the complex. Together, they explore how reducing noise and sharpening focus can drive better outcomes in change.
From cutting through cluttered communication to aligning strategy with narrative, this conversation is a breath of fresh air for anyone feeling overwhelmed by transformation fatigue.
You’ll hear:
Why simplicity isn’t basic—it’s bold
How neuroscience supports a simpler approach
What curiosity has to do with clear thinking
The role of AI in making change more human
Practical tips to declutter your change plans and unlock team momentum
If you’ve ever felt bogged down in too many workstreams or buried under buzzwords, this one’s for you.
Links:
https://estherdlc.com/clients/
https://www.linkedin.com/in/estherdelacruz/?originalSubdomain=au
https://www.instagram.com/estherdlc_com/
https://www.amazon.com.au/Leading-Technology-Driven-Transformation-Financial/dp/0994415524
In this episode, Eloise is joined by the brilliant Rich Batchelor—a seasoned change enablement expert with over 30 years successfully delivering change. He has consulted, coached and educated with organisations across the globe and regularly lends his voice to many educational events, conferences and experiences each year.
From Lego Serious Play to cultural dynamics, Rich brings a refreshing perspective on how to unlock capacity, capability, and creativity in change. Tune in for a vibrant and intimate conversation exploring:
🔹 Rich’s global journey through change
🔹 Capacity vs capability – what's the sweet spot for real enablement?
🔹 The models Rich uses and why they still work in today’s shifting landscape
🔹 Who’s doing change well – big vs small, new vs old organisations
🔹 Why play, curiosity, and self-leadership are game changers
🔹 What you need to start doing differently today as a change practitioner
🔹 Practical advice for building resilience and a mindset that thrives in uncertainty
Whether you're deep in delivery or leading strategy, this episode will leave you inspired to rethink how we enable meaningful, human-centred change
In this episode of the Change It Podcast, I’m joined by Karla Micallef : an experienced and inspiring change leader with a passion for building enterprise-wide change capability that sticks.
We unpack the six key components of change maturity : from strategy and prioritisation to managing the change funnel, using fit-for-purpose frameworks, and embedding change well beyond the core change team.
Karla shares how to engage BAU teams, secure sponsorship, and build a model that balances governance with practicality. She speaks with clarity, calm, and a ton of wisdom — offering up real-world examples and grounded advice that every change leader will relate to.
If you're trying to lift your organisation’s change capability, get leadership buy-in, or move from reactive to strategic change then this one's for you.
🎙️ What we cover:
Karla’s journey into change management
What enterprise change capability really means
The six pillars of change maturity
How to manage a healthy change funnel
Engaging BAU in sustainable change
In this episode of the Change It podcast, host Eloise Seidelin is joined by Matt Dragun, founder and managing director at Matae. Matt shares his extensive background in change and transformation management, from project management to executive coaching and building a technology company that’s shaping the future of change.
🚀 What’s in this episode?
🔎 Why listen?If you’re in change management, transformation, or leadership, this episode is packed with practical insights into the future of our industry and how to stay ahead using tools in a changing landscape.
✨ Exclusive for Change It listeners: Matae is offering a free 4-week trial of their Change Workspace v2.0—complete with Change Workspace v2.0 sandbox, your own pre-populated project to play in so you can check-out all the cool features, and you'll will be provided with a free onboarding session from the Matae team so you can get the most out of your trial experience.
Sign up at www.changeworkspace.io/changeit
🎧 Next episode: In two weeks, I’ll be chatting with Karla Micallef about Building Enterprise-Wide Change Capability—what it really takes to embed sustainable transformation.
👂 Listen now and let’s change it together!
Links:
Psychosocial risks in the workplace are finally getting the attention they deserve—but what do they really mean, and why does change management play a crucial role?
In this episode ofChange It, I sit down with industry expert Jenn Zuber to unpack the intersection of workplace change, mental health, and evolving legislation. We explore how poor change can drive stress, burnout, and disengagement—and howgood change management can safeguard employees and organisations alike.
We cover:
🔹 What psychosocial risk is (and why it’s often misunderstood)
🔹 How changing legislation is holding organisations accountable
🔹 The risks of bad change—and how to avoid them
🔹 Practical steps to protect your people and your organisation
With new workplace safety laws treating mental health risks as seriously as physical ones, this is a must-listen for change leaders navigating an evolving landscape.
🎧 Tune in now!
Links:
https://www.axiologygroup.com.au/about-us
https://www.axiologygroup.com.au/book-online
https://www.safeworkaustralia.gov.au/safety-topic/managing-health-and-safety/mental-health/psychosocial-hazards
www.changeittalent.com
#changeittalent #EloiseSeidelin #JennZuber #Axiology #changemanagement #ChangeLearning #PsychosocialRisk
In this thought-provoking episode of the Change It Podcast, host Eloise Seidelin sits down with Michelle Teunis, an expert in brain-friendly change and neuroscience, to explore the intersection of AI and Human Intelligence (HI) in change management. Together, they dive into the fascinating ways our brains react to change and how understanding these mechanisms can help us design more effective, sustainable change strategies.
Michelle shares her journey into applied neuroscience, unpacking how brain-friendly principles can be applied in personal and professional settings. The conversation covers how to foster emotional regulation, maintain social connection in the workplace, and harness co-intelligence between humans and AI to navigate the ever-evolving digital landscape.
Key topics include:
The brain’s reaction to change and triggers for resistance. The practical application of neuroscience principles to design brain-friendly change. How to balance AI's capabilities with the irreplaceable value of HI. The risks of over-relying on AI in decision-making.
Michelle offers actionable insights for leaders and change practitioners who want to blend cutting-edge AI tools with a human-first approach to drive impactful transformation.
🎧 Tune in for expert advice, fascinating neuroscience, and practical strategies to lead smarter and more connected change initiatives.
Timestamps:
00:00 Welcome to the Change It Podcast
00:28 Michelle's Journey into Neuroscience
03:16 Applying Neuroscience in Personal Life
07:39 The Four Key Organizing Principles
14:22 Triggers and Responses to Change
18:29 Designing Brain-Friendly Change
25:22 Understanding Immunity to Change
26:30 The Brain as a Prediction Machine
29:54 Comparing Human Brain and AI
34:14 The Role of AI in Enhancing Human Capabilities
37:35 The Risks of Over-Reliance on AI
45:14 Balancing AI and Human Intelligence
46:05 Final Thoughts and Connection
Links:
https://www.linkedin.com/in/michelleteunis/
https://aclinstitute.teachable.com/p/brainfriendlychange
1. Diagnosing your own immunity to change, Kegan and Lahey, 2009: https://mindsatwork.com/wp-content/uploads/2015/02/Chapter9.pdf
2. Dr Lisa Feldman Barrett (Cutting Edge Neuroscientist).
- The brain is a prediction machine: https://theknowledge.io/the-prediction-machine/amp/
- The theory of constructed emotion: https://fortelabs.com/blog/how-emotions-are-made/
Highly recommended books written by Lisa:
- 7.5 lessons about the brain.
- How emotions are made.
Dr Brett Kagan and Cortical Labs
- Growing neurons / brain-cells in a dish (synthetic brains and AI): https://corticallabs.medium.com/what-does-it-mean-to-grow-a-mind-5819fcdd8a99
- Merging AI and biology: https://youtu.be/L8tX7kMJDT4?si=4s9EX06Pygwqo72X
Don’t miss this episode filled with insights on the balance between technology and human connection in the ever-changing world of work!
Breaking Barriers: Leadership, Resilience, and Career Risk in Transformation
In this episode of the Change It podcast, Eloise interviews Petra, a transformation leader with 25 years of experience, whose career has evolved from sales to enterprise-level transformation across diverse industries.
Petra shares her journey and valuable insights on:
Golden Nugget: How embracing risk and resilience can unlock extraordinary opportunities in transformation.
A must-listen for transformation professionals and leaders seeking to navigate change and thrive in evolving industries.
In this episode of the Change It podcast, host Eloise chats with James Healy, a behavioural science expert based in Perth, WA, to debunk some of the most persistent myths in change management and organisational behaviour. Together, they take a closer look at widely accepted psychological models, such as Elizabeth Kübler-Ross's five stages of grief and the Myers-Briggs personality test, exposing their flaws and limitations in real-world applications.
James shares his perspective on why understanding human behaviour through a behavioural science lens is essential for driving meaningful and sustainable change. He challenges traditional approaches, advocating for environmental adaptation over attempting to alter individual personalities, and offers practical strategies to bring this human-centric approach into organisational change initiatives.
Listen in as James discusses:
James's insights provide a fresh and thought-provoking perspective on change management, encouraging us to question the status quo and embrace a more evidence-based approach to organisational transformation.
Links: https://www.linkedin.com/in/james-healy-7ba629167/
https://podcasts.apple.com/au/podcast/the-b-word/id1597234291
Follow, subscribe, and tune in for more thought leadership and change management expertise on the Change It podcast!
In this episode of The Change It Podcast, Eloise chats with Caitlyn Roberts, a seasoned professional who made the successful transition from a 13-year career in consulting to an impactful role in industry. Caitlyn shares her diverse experiences in auditing, finance, and organisational effectiveness, including her time in New York and the pivotal moments that shaped her career. From navigating the demands of consulting to finding a sustainable work-life balance after starting a family, Caitlin offers practical insights and advice for those looking to make a similar leap.
Listen in as Caitlyn discusses:
Caitlyn’s journey is a powerful reminder that career growth is a continual process, and it's never too late to pivot towards something that aligns with your personal and professional goals.
Follow, subscribe, and tune in for more career insights and change management wisdom on The Change It Podcast!
In this episode of Change It we are thrilled to be joined by Paul Gibbons to uncover the hidden truths about mental health and change management.
Summary: Expert Paul Gibbons delves into the untold truths about mental health in the workplace. Paul who released his latest book this year called 'The future of Change Management' shares HOW as a profession we can be doing better. The discussion highlights the often-neglected aspect of mental health in organizational transformation, emphasizing the importance of systemic changes to improve employee well-being. Paul shares personal experiences with ADD and depression, critiques current change management practices, and calls for nuanced approaches to mental health.
he conversation explores the stigma of mental health in the workplace, the impact of performance improvement plans, burnout culture, and the limitations of Employee Assistance Programs. Personal anecdotes illustrate the challenges employees face, including workplace bullying and the epidemic of loneliness exacerbated by technology. The episode highlights the need for compassionate leadership, psychological safety, and open dialogue in fostering healthier, more supportive work environments.
We cover a wide range of essential topics, including:
Paul’s candid insights and discoveries in this space will change the way you think about mental health during change. This episode is packed with actionable advice and a call to rethink how we address mental wellbeing in our organisations.
Links:
https://paulgibbons.net/
https://www.amazon.com.au/Future-Change-Management-Collected-Practitioners/dp/B0CZ945LLQ
https://www.amazon.com.au/Science-Organizational-Change-Strategy-Behavior
https://www.linkedin.com/in/paulggibbons/
In this episode, we’re thrilled to feature Naomi Black, a leading change management expert and the author of Step Into Change. Naomi’s latest book addresses one of the most frequently asked questions in the industry: How do you get into change management?
Join us as we dive into Naomi’s journey in the field of change, exploring her career-defining moments, from major wins to significant lessons that have shaped her path. We’ll also discuss her earlier publications and what inspired her to write her latest book.
In this episode, we’ll cover key insights tailored to our three core audiences:
For business leaders: Why you need to think about bringing in change management at the right time as we step into a new era of organisational transformation.
For career changers: Naomi shares three essential pieces of advice for those looking to break into change management—where to start, what to focus on, and how to set yourself up for success.
For medium to senior-level change professionals: What can you do to inspire and mentor others in the industry? Naomi also touches on the importance of continuous learning and recommends further training for those wanting to deepen their expertise.
Tune in as we explore how behavioural science, key career moments, and a passion for change have influenced Naomi's approach. Whether you’re just starting out or well-established in your change management career, this episode is packed with practical advice and inspiration.
Don’t forget to subscribe for more insightful episodes. We’d love to hear your feedback, so feel free to comment, share, and engage with us!
Related Links:
Naomi's website: https://cmo-1.com/
Book: https://www.amazon.com.au/Step-into-Change-Crafting-Management/dp/B0D8JB8KX3
LinkedIn: https://www.linkedin.com/in/naomiblack/
#ChangeManagement #ChangeIt #CareerChange #Leadership #Transformation #Podcast #Season3 #StepIntoChange
Season 3, Episode 1 – Mel Loy on Change Communication
Welcome back to Season 3 of Change It! In our first episode, we’re excited to feature Mel Loy, a communications expert and self-confessed serial ideator who is passionate about understanding human behaviour.
Join us as we explore the critical role of behavioural science in change communication. Mel shares her insights on why people prefer to be involved in change rather than have it thrust upon them, and how this understanding can transform your approach to communication.
With over 20 years of experience, including a background in journalism, Mel has established her own agency focused on people-centred change communications. In this episode, she discusses her book, Change Isn’t Hard, which provides a practical playbook filled with tools and frameworks that you can implement right away.
We’ll cover a wide range of topics, including:
Mel delves into how behavioural science has been underutilised in communications, drawing on her extensive reading and current studies in behavioural insights. She discusses powerful concepts like heuristics, biases, and the "nudge" theory, emphasising the importance of understanding human psychology in change management.
Don’t miss this opportunity to gain actionable insights that will enhance your communication skills in change management. Tune in and enjoy the episode!
Don't forget to subscribe for the latest episodes. Your feedback, comments, and shares are greatly appreciated!
Related links
Create your Brand Narrative Free Mini Workbook
Mel's website: www.melanieloy.com
Business website: www.heymelcomms.com.au
Podcast: www.heymelcomms.com.au/podcast
LinkedIn: https://www.linkedin.com/in/melanieloy/
Instagram: https://www.instagram.com/heymel.comms/
#ChangeManagement #Transformation #Leadership #Podcast #BusinessGrowth #SeasonFinale