In this episode, Eloise is joined by the brilliant Rich Batchelor—a seasoned change enablement expert with over 30 years successfully delivering change. He has consulted, coached and educated with organisations across the globe and regularly lends his voice to many educational events, conferences and experiences each year.

From Lego Serious Play to cultural dynamics, Rich brings a refreshing perspective on how to unlock capacity, capability, and creativity in change. Tune in for a vibrant and intimate conversation exploring:

🔹 Rich’s global journey through change
🔹 Capacity vs capability – what's the sweet spot for real enablement?
🔹 The models Rich uses and why they still work in today’s shifting landscape
🔹 Who’s doing change well – big vs small, new vs old organisations
🔹 Why play, curiosity, and self-leadership are game changers
🔹 What you need to start doing differently today as a change practitioner
🔹 Practical advice for building resilience and a mindset that thrives in uncertainty

Whether you're deep in delivery or leading strategy, this episode will leave you inspired to rethink how we enable meaningful, human-centred change