In this episode of Legal Tech Talk, Tom Pfenning, CEO and founder of Transforming.Legal and creator of Goat AI, joins the conversation to share his expertise on legal transformation. As a dual-licensed attorney and former Global Head of Compliance, Data Privacy, and Legal Transformation at Bear, Thomas discusses the importance of active listening and human-centered approaches in driving meaningful change within legal departments. He explores how technology, including AI, should be matched to real problems rather than implemented for its own sake, and emphasizes the value of continuous improvement and portfolio mapping.

In this episode of BDO’s Legal Tech Talk, hosts Daniel Gold and Eric Derk sit down with Bjarne Tellmann, CEO of FjordStream Advisors and author of Building an Outstanding Legal Team. they dive deep into what true legal modernization requires—beyond AI hype and digital jargon. Bjarne shares hard-won insights on building future-ready teams, breaking down silos, and embedding legal professionals into the commercial heart of organizations. The conversation covers everything from the evolving skillsets needed in legal (think T-shaped, pie-shaped, and comb-shaped professionals) to the urgent need for law schools and firms to adapt to the age of AI.

BDO’s Legal Tech Talk celebrates its reunion episode with a special roundtable featuring past guests. Hosts Daniel Gold and Eric lead a lively discussion on the impact of generative AI in legal operations, the ongoing importance of human judgment and empathy, and the future of legal technology. The episode highlights lessons learned, ethical considerations, and how collaboration is shaping the next era of law.

This is the finale of the Running Legal Like a Business Conference special episode series. BDO’s Legal Tech Talk hosts Daniel Gold and Eric Derk sit down with Karissa Boley, Director of Legal and Compliance Operations at Baker Hughes Canada. With over 20 years of communications experience across industries, Karissa shares her expertise on the critical role of communication in legal operations, change management, and technology adoption. From crafting messages that stick to leveraging the “rule of six” for effective communication, Karissa provides actionable strategies for legal teams and business leaders to drive engagement, manage change, and demonstrate value.

This is a special edition of BDO's Legal Tech Talk podcast, recorded live at the Running Legal Like a Business conference in Las Vegas. In this episode, hosts Daniel Gold and Eric sit down with Derek Mogck, Head of Legal Operations at Munich Re America Services, to explore the evolving role of legal operations in driving strategic planning, embracing change, and integrating technology within the insurance sector. Derek shares practical insights on balancing process and technology, fostering adaptability, and the importance of thoughtful, deliberate decision-making in a fast-paced business environment.

This is a special episode of BDO Legal Tech Talk, recorded live at the Running Legal Like a Business Conference in Las Vegas. Today’s conversation features Christina Wojcik, Chief Innovation Officer and partner at Pierson Ferdinand, a law firm that’s redefining the legal landscape with its partner-focused, office-free model and a culture that feels more like family than firm. With 250 partners, no associates, and a commitment to hiring great lawyers who are also great people, Pierson Ferdinand’s approach to collaboration, innovation, and client service stands out in the industry.

This is a special episode recorded live from the Running Legal Like a Business Conference in Las Vegas. Hosts Daniel Gold and Eric Derk sit down with Jennifer McIver, Director of Legal Operations and Industry Insight at Wolters Kluwer. Known as an e-billing professional, Jennifer shares her journey from aspiring forensic pathologist to legal tech leader, and dives deep into the evolution of e-billing, the importance of clean data, and the transformative potential of AI in legal operations. The conversation explores the challenges of standardizing billing codes, the critical role of data hygiene, and why technology alone isn’t enough—people, process, and data must work together.

This is a special episode of BDO Legal Tech Talk, recorded live at the Running Legal Like a Business Conference. Hosts Daniel Gold and Eric Derk sit down with Sandy MacDonnell, Legal Operations leader at DocuSign, for an insightful conversation about the evolving role of legal ops in tech-driven organizations. Sandy shares her journey in legal operations by using DocuSign's products internally, and the strategies her team employs to drive adoption and change management. The discussion dives into building trust in AI-powered legal tools, measuring success through metrics, and the importance of community and knowledge-sharing in the legal ops space.

This is a special episode of BDO’s Legal Talk podcast, recorded live at the Running Legal Like a Business (RLLB) 2025 conference. Hosts Daniel Gold and Eric Derk sit down with Tiffani Hamilton Huynh, Head of Legal Operations at DHL, for an insightful conversation about the evolution of legal operations, the shift toward value-based billing, and the role of data and relationships in transforming legal service delivery. Tiffani shares her journey growing legal ops at DHL, discusses the challenges and opportunities of moving away from the traditional billable hour, and explains how benchmarking, transparency, and trust are key to driving change. Plus, hear her reflections on the RLLB conference and how she plans to bring new ideas back to her team.

This is a special episode of BDO’s Legal Tech Talk podcast for the LegalOps.com Running Legal Like a Business 2025 Conference. Hosts Daniel Gold and Eric Derk interview Steven Rippberger, Director of Legal Operations at OpenText. Steven shares his journey from consulting to legal ops, emphasizing the importance of transformation, innovation, and change management in legal departments. He discusses overcoming resistance to technology, implementing data-driven processes, and leveraging AI for contract review. Steven highlights the need for trust, actionable KPIs, and collaboration between legal and IT. The conversation also explores future trends in AI orchestration and the value of bringing fresh perspectives to legal operations.

This is a special episode for the LegalOps.com Runnng Legal Like a Business 2025 Conference. In this episode of Legal Tech Talk, we welcome Jessica Vander Ploeg, Vice President of Legal Operations at Belron and a powerhouse in the legal operations world. Jessica is renowned for transforming legal departments into strategic business enablers. As a founding board member of legalops.com, Jessica is helping shape the future of the legal operations ecosystem. We dive deep into her journey, her vision for legal operations, and the trends defining the next generation of legal leadership, including her involvement in the upcoming Running Legal Like a Business conference.

In this episode of Legal Tech Talk, we welcome Clinton Sanko, shareholder at Baker Donelson and the firm’s E-Discovery and Document Review Officer, as well as managing shareholder of the Chattanooga office. Clinton shares his unique perspective on the intersection of litigation, legal technology, and the evolving landscape of e-discovery. The conversation explores the biggest blind spots facing law firms and corporate legal departments, the distinction between attorney work product and discoverable materials, and advice for the next generation of lawyers navigating AI-driven practice.

In this episode of Legal Tech Talk, we welcome Cynthia Cole, partner and global chair of commercial technology and transactions at Baker McKenzie. Cynthia shares her unique career journey from big law associate to CEO and general counsel, and back to law firm leadership, highlighting her philosophy on strategic career evolution. The discussion explores her approach to legal technology, emphasizing flexibility, human connection, and the importance of ongoing human oversight in tech adoption.

In this episode, we are delighted to welcome Cari Sheehan, Assistant General Counsel at Taft Stettinius & Hollister LLP Law Firm, to our virtual recording studio. Join us as Cari shares her insights into the transformative impact of technology on law firms, emphasizing the importance of innovation and active listening in fostering collaboration and growth. Discover how Taft Stettinius & Hollister LLP Law Firm is positioned as a modern law firm, embracing the latest technological advancements to deliver exceptional service to clients. Cari's enthusiasm for ethical compliance and her commitment to education make her a compelling voice in the evolving landscape of legal services.

In this episode, we are thrilled to welcome Kate Barton, the global CEO of Dentons, the world's largest law firm. With a distinguished career spanning leadership roles in both business and legal sectors, Kate brings a wealth of experience and insight into the evolving landscape of legal services. Join us as Kate shares her vision for the future of law, emphasizing the importance of innovation, data privacy, and the role of lawyers as creative problem solvers. Discover how Dentons is navigating global challenges and differentiating its services in a rapidly changing world.

In this episode, host Daniel Gold interviews Nicholas Sarokhanian, a lawyer at Barnes and Thornburg, who is also the host of the "Minds and Machines" podcast. Nicholas shares insights from his legal career, focusing on his systematic approach to thinking and how it aids in connecting legal concepts. He discusses the challenges and opportunities presented by generative AI in the legal profession, emphasizing its potential to enhance efficiency and productivity. Throughout the conversation, Nicholas highlights the importance of balancing technological advancements with ethical considerations and professional judgment in law.

In this episode of the BDO Legal Tech Talk Podcast, host Daniel Gold welcomes Professor Daniel Solove, a renowned expert in privacy law and the founder of TeachPrivacy. Professor Solove delves into the complexities of regulating digital technologies, drawing parallels with historical regulatory successes in industries like railroads and automobiles. He discusses the challenges of ensuring consumer safety and privacy in a data-driven world, emphasizing the need for comprehensive privacy laws that keep pace with technological advancements. Legal Tech Talk is hosted by Daniel Gold, BDO’s E-Discovery Managed Services Leader and Eric Derk, Managing Director, Legal Operations.

In this episode of the BDO Legal Tech Talk Podcast, host Daniel Gold welcomes Professor Daniel Solove, a renowned expert in privacy law and the founder of TeachPrivacy. Professor Solove delves into the complexities of regulating digital technologies, drawing parallels with historical regulatory successes in industries like railroads and automobiles. He discusses the challenges of ensuring consumer safety and privacy in a data-driven world, emphasizing the need for comprehensive privacy laws that keep pace with technological advancements. Legal Tech Talk is hosted by Daniel Gold, BDO’s E-Discovery Managed Services Leader and Eric Derk, Managing Director, Legal Operations.

This is a special edition of BDO’s Legal Tech Talk podcast, recorded live from the Corporate Legal Operations Consortium (CLOC) conference in Las Vegas, NV. BDO’s Daniel Gold and Eric Derk engage with Mori Kabiri, CEO of InfiniGlobe and author of "Legal Operations KPIs: The Professional Handbook to Operational Excellence." Mori shares his expertise on transforming legal departments into strategic business units through the effective use of KPIs, data analytics, and AI. The discussion delves into strategic alignment, data quality, and the importance of aligning legal operations with broader business goals. Legal Tech Talk is hosted by Jared Crafton, BDO’s Forensic Technology Practice Leader, and Daniel Gold, BDO’s E-Discovery Managed Services Leader.

This is a special edition of BDO's Legal Tech Talk podcast, recorded live from the Corporate Legal Operations Consortium (CLOC) conference in Las Vegas. In this episode, we are delighted to host Laura Dieudonné the dynamic Legal Operations Administration Director at Delta Airlines. Celebrating a decade of impactful leadership, Laura has spearheaded technological advancements within Delta's legal department, implementing innovative systems like document management and KPI reporting. Join us as Laura shares her insights on fostering a culture of inclusivity and collaboration, emphasizing the importance of diversity, equity, inclusion, and belonging (DEIB) initiatives. With her passion for empowering teams and driving operational excellence, Laura offers valuable strategies for technology adoption and change management.