Atomic Conversations

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Atomic Conversations

Atomicwork

31 episodes

1 week ago

In this episode of Atomic Conversations, we sit down with Sanjay Shahani, SVP Customer Experience of F5, a global technology leader whose journey from software engineer to enterprise architect to executive has spanned continents and industries — from telecom and retail to fintech and cybersecurity. Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpes...

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In this episode of Atomic Conversations, we sit down with Sanjay Shahani, SVP Customer Experience of F5, a global technology leader whose journey from software engineer to enterprise architect to executive has spanned continents and industries — from telecom and retail to fintech and cybersecurity. Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpes...

Show more...

Episodes (20/31)

Atomic Conversations

Sanjay Shahani, SVP Customer Experience of F5 | How to lead, learn, and innovate in a constantly changing world ?

In this episode of Atomic Conversations, we sit down with Sanjay Shahani, SVP Customer Experience of F5, a global technology leader whose journey from software engineer to enterprise architect to executive has spanned continents and industries — from telecom and retail to fintech and cybersecurity. Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpes...

1 week ago

28 minutes

Atomic Conversations

Vishal Gupta, CPO & CTO of GoGuardian | Why AI is a once-in-a-generation shift?

AI isn’t “the next mobile.” It’s bigger. In this episode of Atomic Conversations, GoGuardian Global CTO Vishal Gupta explains why AI is a once-in-40-years shift—and how leaders can turn it into material business impact. From launching Lexmark Ventures to upskilling 100+ employees via an AI academy, Vishal shares practical frameworks for picking high-value use cases, building org-wide alignment, and managing the coming world of human + agent teams. Atomic Conversations is brought...

1 week ago

41 minutes

Atomic Conversations

Gopalratnam VC, Global CIO at Philips | AI, leadership, future of IT and leading with vision

In this episode of Atomic Conversations, Philips’ Global CIO Gopalratnam sits down with Sairam Krishnan, Head of Marketing at Atomicwork, for an unfiltered conversation on leadership, innovation, and the evolving world of enterprise IT. From his experience leading global technology teams at GE, Cisco, and Philips, Gopal shares timeless lessons on building high-performing, inclusive teams, navigating AI with cautious optimism, and keeping values at the heart of every decision. He also explor...

1 week ago

35 minutes

Atomic Conversations

Raj Kalahasthi, CIO at The Baldwin Group | Building trust, culture, & digital speed in the age of AI

In this episode of Atomic Conversations, we sit down with Raj, Chief Information Officer at Baldwin Risk Partners, to unpack what it takes to build technology that truly serves people — in an industry built on trust. Raj shares how he’s helped transform one of the fastest-growing insurance brokerages in the U.S., combining culture, innovation, and operational discipline to create a single digital ecosystem across 35 partner firms. Atomic Conversations is brought to you by Team Atomicwork, ...

1 week ago

38 minutes

Atomic Conversations

Swati Ranganathan, CISO of Uniphore | What does it really take to be a CIO in the modern workplace?

Swati Ranganathan’s (CISO, Uniphore) career path breaks every mold — from CAD systems to the C-suite, he’s built a leadership style rooted in curiosity, clarity, and relentless execution. In this episode, he unpacks what it really takes to become a modern CIO — beyond titles, beyond tech, and deep into business transformation. Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be sp...

1 month ago

48 minutes

Atomic Conversations

Hanah Darley, Co-founder of Geordi AI | AI adoption, speed of trust, and everything in between

In this episode of Atomic Conversations, Sairam Krishnan talks with Hanah Mary Darley, Co-founder and Chief AI Officer at Geordie AI, about how IT leaders can securely adopt Agentic AI. Hanah’s unique journey, from government intelligence to cybersecurity leadership at Darktrace and now AI strategy at Geodi, gives her a rare perspective on navigating AI-driven digital transformation Enjoy the conversation! Atomic Conversations is brought to you by Team Atomicwork, where we are building the a...

1 month ago

44 minutes

Atomic Conversations

Troy DuMoulin, VP of R&D at Pink Elephant | Why AI adoption is a people challenge—not a tools problem

“The adoption hesitation is not because the tool doesn't do great things. It's because people are not being brought along.” In this episode of Atomic Conversations, Troy DuMoulin, VP, Research & Development of PinkElephant joins Atomicwork CEO Vijay Rayapati to deliver a wake-up call to IT leaders everywhere: 👉 The AI transition isn’t years away — it’s already happening 👉 The barrier isn’t tech, it’s people, process, and organizational intent 👉 Most leaders are experimenting, but f...

3 months ago

24 minutes

Atomic Conversations

Joshua Nelson, Director of Tech Experience | On transforming legacy systems to ESM for maximum ROI

In this episode of Atomic Conversations, Joshua Nelson, Director of Technology Experience at Power Design Inc., sits down with Vijay Rayapati, CEO of Atomicwork, to discuss why AI is far from a passing trend — it’s the future of enterprise service. Joshua shares his insights on how AI is driving a new era of experience management, reshaping how organizations approach IT support, and elevating employee experiences across the board. The conversation also unpacks the critical shift from traditio...

4 months ago

11 minutes

Atomic Conversations

Karl Mosgofian, former CIO of Gainsight | The rise of AI, startup life, and the future of IT

In this episode of Atomic Conversations, we sit down with Karl Mosgofian, former CIO at Gainsight, to trace his journey from a hands-on technologist during the dot-com boom to a startup-savvy strategic advisor in today’s AI-first world. Karl reflects on how the role of IT has evolved over the decades and shares battle-tested advice for navigating the shift from operational IT to business strategy. From the mindset required to thrive in IT leadership to the critical importance of founder–CIO a...

4 months ago

1 hour 2 minutes

Atomic Conversations

Karthik Chakkarapani, CIO of Zuora | Driving AI-powered workplace transformation

In this episode of Atomic Conversations, Karthik Chakkarapani, SVP and CIO at Zuora, joins us to unpack what it truly means to transform the modern workplace experience — and how AI can play a pivotal role in that journey. In conversation with Team Atomicwork, Karthik shares how Zuora crafted a digital workplace strategy rooted in employee-centric design, a clear vision, and the power of AI. From understanding employee needs to selecting the right technology partner, this episode offers a pra...

5 months ago

38 minutes

Atomic Conversations

Sangeeta Roy, VP of Digital Work Experience at Zuora | Agentic AI and the evolving nature of ITSM

In this exclusive episode of Atomic Conversations, Sangeeta Roy, VP of Digital Work Experience at Zuora, joins Lenin Gali, Chief Business Officer at Atomicwork, to explore how AI is reshaping enterprise operations from the inside out. Together, they unpack the rise of agentic AI and its transformative potential in moving organizations beyond traditional automation toward intelligent, anticipatory service management. From streamlining IT workflows to enhancing enterprise agility, their convers...

5 months ago

31 minutes

Atomic Conversations

Mark Settle, former CIO of Okta and BMC | The evolution of IT and ITSM

In this episode of Atomic Conversations, Lenin Gali, Chief Business Officer at Atomicwork, speaks to Mark Settle, a distinguished seven-time CIO and influential ITSM thought leader. Mark Settle represents a rare breed of technology leader who combines hands-on leadership experience with profound insights into IT management practices. Having served as CIO across diverse industries including BMC Software, IHS, Oxy, and Arrow Electronics, he has consistently transformed IT organizations i...

8 months ago

1 hour 4 minutes

Atomic Conversations

Abhinav Dhar, Former Global CIO and EVP of TransUnion | Building world class IT teams

In this episode of Atomic Conversations, Lenin Gali, Chief Business Officer at Atomicwork, speaks to former Global CIO and EVP of TransUnion Abhinav Dhar.Abhinav Dhar represents a rare breed of technology leader who blends technical expertise with strategic vision. As a former Global CIO and CTO of TransUnion, and a former Chief Digital Officer, he has consistently leveraged technology as a critical business lever. His long career in IT and Digital Technology is distinguished by his skill in ...

10 months ago

1 hour 15 minutes

Atomic Conversations

Chad Ghosn, CIO and CTO of Ammex Corp | Fom the Air Force to Enterprise IT

In this episode of Atomic Conversations, Lenin Gali, Chief Business Officer at Atomicwork, speaks to CIO of Ammex Corp and Atomicwork customer, Chad Ghosn.Chad has a diverse and extensive work experience spanning over two decades. Chad began his career in the United States Air Force, then worked at Dell, Kaiser Permanente, Expedia, and Wayfair. Currently, he holds the position of Global Chief Technology Officer at AMMEX Corporation, where they are responsible for IT security, infrastructure, ...

11 months ago

1 hour 14 minutes

Atomic Conversations

Doug Tedder, ITSM veteran | Going from ITSM to ESM in an AI-powered World

In this episode of Atomic Conversations, Sajeesh Sahadevan, head of community and thought leadership at Atomicwork, talks to ITSM veteran Doug Tedder.Doug Tedder is the principal of Tedder Consulting, a service management and IT governance consultancy. Doug is a respected industry leader and an expert in navigating interactions across levels, from senior executives to frontline practitioners. He was listed among HDI’s “Top 25 Thought Leaders in Technical and Service Management” for 2018, 2020...

11 months ago

42 minutes

Atomic Conversations

Sangeeta Bavi, Executive Director at Microsoft | How Microsoft is enabling startups for an AI-first future

In this special episode of Atomic Conversations, Vijay Rayapati, CEO of Atomicwork, is speaking to Sangeeta Bavi, Executive Director of the Digital Natives program at Microsoft.Sangeeta is a Microsoft veteran, having been with the organisation for a decade now. She understands minutely how Microsoft is building for startups and their needs, and as head of the startup program is a key strategist in helping startups succeed within the Microsoft ecosystem.In this conversation, Vijay and Sangeeta...

1 year ago

29 minutes

Atomic Conversations

David Williamson, CIO of Abzena | The growing importance of IT leadership in organisations

In this episode of Atomic Conversations, Lenin Gali, Chief Business Officer at Atomicwork, is speaking to David Williamson, CIO of Abzena, a leading life sciences company based in San Diego. With a unique background that combines a degree in chemistry, hands-on lab experience, and a distinguished career in the army, David brings a wealth of knowledge and a diverse skill set to the IT world.In this episode, Lenin and David speak about the evolution of David's career, how the IT team functions ...

1 year ago

42 minutes

Atomic Conversations

Daniel Breston, Former CIO and IT veteran | Building a Healthier IT Culture

Sajeesh Sahadevan, our Community Lead at Atomicwork, speaks with Daniel Breston, a retired IT veteran, former CIO, and a passionate advocate for removing the stigma around mental health in IT.Daniel opens up about his journey and the mental health challenges many face in the IT world—like anxiety, stress, depression, and burnout. He also dives into real, practical advice on how IT leaders can build a safer and more supportive workplace. From fostering respect and inclusion to promoting contin...

1 year ago

44 minutes

Atomic Conversations

Mark Gill, Senior Director of Applications at Zuora | Revolutionizing IT with Generative AI

This week, we have a special episode. Lenin Gali, our Chief Business Officer at Atomicwork, is talking to Mark Gill, Senior Director of Applications at Zuora. Mark has had a storied IT career, with four years as IT Director at Micro Focus in Santa Clara. But that's not where he made his bones. He spent 24 years at HP, where he went from an IT Specialist to the Director of IT.In this episode, Lenin and Mark speak about his career, personal brands, the evolution of IT, and so on.Follow Ma...

1 year ago

45 minutes

Atomic Conversations

Tony North, Senior IT Manager | The Evolution of ITSM

Tony North is the Senior Manager of IT Service at King County in Washington.Tony heads the team responsible for managing services across this entire government district. He's a service leader, agile program manager, speaker, and veteran, boasting 20 years of experience in service and support.Before taking on his current role, Tony was the Manager of Technical Support at Sinclair Digital and the Senior Manager of ITSM at Seattle Genetics. With over 18 years of experience leading teams, Tony is...

1 year ago

53 minutes