In this episode of Atomic Conversations, we sit down with Sanjay Shahani, SVP Customer Experience of F5, a global technology leader whose journey from software engineer to enterprise architect to executive has spanned continents and industries — from telecom and retail to fintech and cybersecurity. Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpes...
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In this episode of Atomic Conversations, we sit down with Sanjay Shahani, SVP Customer Experience of F5, a global technology leader whose journey from software engineer to enterprise architect to executive has spanned continents and industries — from telecom and retail to fintech and cybersecurity. Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpes...
Joshua Nelson, Director of Tech Experience | On transforming legacy systems to ESM for maximum ROI
Atomic Conversations
11 minutes
4 months ago
Joshua Nelson, Director of Tech Experience | On transforming legacy systems to ESM for maximum ROI
In this episode of Atomic Conversations, Joshua Nelson, Director of Technology Experience at Power Design Inc., sits down with Vijay Rayapati, CEO of Atomicwork, to discuss why AI is far from a passing trend — it’s the future of enterprise service. Joshua shares his insights on how AI is driving a new era of experience management, reshaping how organizations approach IT support, and elevating employee experiences across the board. The conversation also unpacks the critical shift from traditio...
Atomic Conversations
In this episode of Atomic Conversations, we sit down with Sanjay Shahani, SVP Customer Experience of F5, a global technology leader whose journey from software engineer to enterprise architect to executive has spanned continents and industries — from telecom and retail to fintech and cybersecurity. Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpes...
