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Ahead of the Game
Digital Marketing Institute
126 episodes
3 days ago
Want a taste of the real-life digital marketing game? Supercharge your marketing skills and sharpen your mindset with incisive insights from industry experts. The Ahead of the Game podcast is brought to you by The Digital Marketing Institute, hosted by Will Francis. Subscribe to all DMI Ahead of the Game podcasts on Apple Podcasts, Spotify or watch on video at YouTube. And check out the DMI's extensive knowledge library and join up for free. https://my.digitalmarketinginstitute.com/auth/register?podcast
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All content for Ahead of the Game is the property of Digital Marketing Institute and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Want a taste of the real-life digital marketing game? Supercharge your marketing skills and sharpen your mindset with incisive insights from industry experts. The Ahead of the Game podcast is brought to you by The Digital Marketing Institute, hosted by Will Francis. Subscribe to all DMI Ahead of the Game podcasts on Apple Podcasts, Spotify or watch on video at YouTube. And check out the DMI's extensive knowledge library and join up for free. https://my.digitalmarketinginstitute.com/auth/register?podcast
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Marketing
Business
Episodes (20/126)
Ahead of the Game
Smarter Marketing with Better Insights

What’s the key to turning research into lasting brand growth? In this episode of the DMI podcast, host ⁠Will Francis⁠ speaks with ⁠Heather O’Shea⁠, Chief Research Officer at Alter Agents. With a career spanning Snapchat, Twitter, and Kantar, Heather shares her expertise on consumer insights, research methods, and how brands can better understand their audiences.

She explores how qualitative and quantitative research work together, how AI is transforming the speed of insights, and how neuroscience reveals subconscious behaviors. Heather also discusses shifting consumer values, particularly among Gen Zers, the pitfalls of obsessing over clicks, and why marketers should focus on long-term brand growth. She also reflects on her move from client-side to agency-side research and offers practical advice for marketers looking to get closer to their audiences.


What You'll Learn:

  • How leading brands use insights to tackle tough business challenges
  • The difference between qualitative and quantitative research, and when to use each
  • Why AI is transforming qualitative analysis and speeding up research
  • The role of neuroscience in uncovering subconscious consumer behaviors
  • How platforms like Snapchat use research to guide marketers on effective activation
  • The shift from client-side to agency-side research, and what that means for insights work

  • Heather’s Top 3 Tips for Effective Research

    1. Give people space — During research, step back and let conversations flow naturally to reveal unexpected insights

    2. Look past your assumptions — Keep an open mind to discover what you weren’t looking for.

    3. Move beyond clicks — Prioritize meaningful metrics that show true impact and support long-term brand growth


    The Ahead of the Game podcast is brought to you by the Digital Marketing Institute and is available on ⁠⁠⁠⁠YouTube, Apple Podcasts⁠⁠⁠⁠, ⁠⁠⁠⁠Spotify⁠⁠⁠⁠, and ⁠⁠⁠⁠all other podcast platforms.

    And if you enjoyed this episode please leave a review so others can find us. If you have other feedback for or would like to be a guest on the show, email the podcast team!


    • 0:03:38 – What keeps brands up at night: premium, value, and video influence

    • 0:07:09 – Why Gen Z expects brands to take a stand

    • 0:09:32 – Research methods: qualitative, quantitative & mobile ethnographies

    • 0:14:19 – Using neuroscience and immersion to uncover true behavior

    • 0:16:55 – Strengths and drawbacks of qualitative vs. quantitative research

    • 0:21:11 – How AI helps analyze unstructured qualitative data

    • 0:25:50 – Partnering with platforms like Snapchat for trend insights

    • 0:31:42 – Moving from client-side to agency-side research

    • 0:35:16 – Heather’s career lessons & finding the right fit

    • 0:44:14 – The future of market research & role of AI

    • 0:47:40 – Practical tips to better understand your audience

    • 0:50:22 – The one metric Heather would scrap: clicks



    Show more...
    1 week ago
    53 minutes 10 seconds

    Ahead of the Game
    Global Marketing Job Trends

    Looking for a new role and disheartened by the job market? In this episode of the DMI podcast, host ⁠⁠Will Francis⁠⁠ chats with ⁠Terry Payne⁠⁠ of Aspire Recruitment and Executive Edge about the findings from Aspire’s recent report on digital marketing salaries across 5 different territories. They get stuck into how the job market has shifted at every level, from the decline in entry-level roles to the boom in senior positions. Terry shares insights on regional hiring trends, salary expectations across markets, and how AI is actually reshaping recruitment. He also gives practical advice for job seekers navigating today’s highly competitive, candidate-driven market. 


    You can view and download the 2025 Salary Guides on the DMI website. They cover four key regions: the UK, the US, MENA, and APAC.


    What You'll Learn:

    • How AI is impacting entry-level, mid-level, and senior marketing roles
    • The regions and industries driving growth in marketing jobs
    • Salary trends across the UK, US, Dubai, and Asia in 2025
    • How hybrid work is replacing remote-first opportunities
    • Practical strategies for standing out as a candidate in a crowded job market


  • Top 3 Tips for Job Seekers

    1. Humanize your profile – LinkedIn is your shop window, so keep it sharp, authentic, and supported with testimonials.
    2. Practice, practice, practice – Prepare for interviews by rehearsing competency-based answers with real, measurable achievements.
    3. Be resilient – Volume is key. Keep applying, networking, and following up—don’t get disheartened by knockbacks.
  • The Ahead of the Game podcast is brought to you by the Digital Marketing Institute and is available on ⁠⁠⁠⁠YouTube, Apple Podcasts⁠⁠⁠⁠, ⁠⁠⁠⁠Spotify⁠⁠⁠⁠, and ⁠⁠⁠⁠all other podcast platforms.


    And if you enjoyed this episode please leave a review so others can find us. If you have other feedback for or would like to be a guest on the show, email the podcast team!


    Timestamps & Key Sections

    • 0:00:51 – Overview of the job market shifts in 2025
    • 0:04:23 – How AI is reshaping entry-level opportunities
    • 0:08:14 – Growth in senior roles and startup demand for CMOs
    • 0:11:51 – Rising demand for SEO, social media, and data roles
    • 0:13:27 – Regional differences: Middle East growth, US recovery, UK resilience
    • 0:16:51 – The decline of remote roles and rise of hybrid work
    • 0:19:34 – 2025 Salary Guide: key trends and rising pay gaps
    • 0:24:10 – Which sectors are driving salary increases
    • 0:30:05 – Managing unrealistic workloads and setting expectations
    • 0:32:55 – How to stand out when applying for jobs
    • 0:37:35 – Building a strong LinkedIn profile and showing your “sizzle”
    • 0:43:32 – Preparing for interviews and presentations
    • 0:46:49 – The importance of communication and leadership “power skills”
    • 0:50:43 – Terry’s three top tips for job seekers

    Show more...
    4 weeks ago
    53 minutes 19 seconds

    Ahead of the Game
    Practical Entrepreneurship for Marketers

    In this episode of the DMI podcast, host Will Francis speaks with Faisal Laljee, entrepreneur and growth strategist, about the intersection of entrepreneurship and marketing. Faisal shares his insights on risk-taking, growth hacking, customer acquisition, and building brands that last. From the importance of testing ideas early to the realities of startup funding, he explains how marketers and entrepreneurs can think like an entrepreneur to drive meaningful growth.

    What You’ll Learn

    • Why entrepreneurs need to focus less on perfection and more on getting products in front of customers.
    • How early customers can become your most valuable advocates and growth drivers.
    • Is SEO overrated?
    • Why brand is inseparable from early business strategy.
    • Why not all investor money is good money.


    Top 3 Tips from Faisal

    1. Know your co-founders – Think of it as an “entrepreneurial prenup.” Shared values, commitment levels, and expectations matter more than complementary skills.

    2. Double your marketing budget – Customer acquisition costs are always higher than you think. Planning conservatively helps you build a sustainable business.

    3. Be selective with funding – Not all investment is good investment. Take money from the right sources, not just anyone willing to offer it.

    Timestamps & Key Sections

    • 01:28 – From corporate marketing to startups
    • 02:54 – The big shift: traditional marketing to digital
    • 05:13 – The #1 problem startups face: finding the right customer
    • 06:57 – Why entrepreneurs need to test ideas early and avoid perfectionism
    • 09:01 – Applying entrepreneurial thinking to marketing
    • 11:10 – Are personas outdated? How to approach customer profiling
    • 13:42 – Building trust through community engagement
    • 15:32 – Overcoming rejection and embracing failure in marketing
    • 16:57 – Growth hacking: experiment, measure, adapt
    • 19:08 – Paid ads vs. organic growth for startups
    • 22:33 – Turning early customers into advocates
    • 24:29 – Overrated and underrated digital channels
    • 29:33 – Why brand = business strategy
    • 33:54 – The importance of mentors and career planning
    • 39:03 – Faisal’s top 3 tips for new founders


    Show more...
    1 month ago
    45 minutes 27 seconds

    Ahead of the Game
    How to Get Youth Marketing Right

    In this episode of the DMI podcast, host ⁠⁠Will Francis⁠⁠ speaks with ⁠⁠Maurice Wheeler⁠⁠, CEO of We Are Family, a specialist agency focused on research, strategy, and creative work for brands that market to children, teens, and families. Maurice shares how his agency helps household-name brands like Nickelodeon, Hasbro, and Moonbug understand rapidly shifting youth trends – from meme culture to Roblox – while staying legally compliant and ethically sound.

    This episode digs into how marketing to under-18s must balance creativity with a deep understanding of cognitive development, parental expectations, and platform dynamics. Maurice also explains how his agency conducts global research with thousands of children annually and why “marketing without manipulation” is their north star.

    What You’ll Learn:

    • Why audience insight matters more than ever in youth marketing

    • How to ethically and legally engage under-18s

    • The importance of cognitive development in content design

    • What platforms kids really use – and how

    • Why screen time post-COVID is evolving again

    • How to balance messaging across kids, parents, and platforms

    • Where influencer marketing fits – and where it doesn’t

    • Why creativity must thrive inside tight guardrails

    Top 3 Tips from Maurice:

    1. Talk to kids constantly: Research can't be replaced by reports. Direct conversations reveal the truth.

    2. Learn the rules: Global youth marketing demands obsessive knowledge of local legal and ethical guidelines.

    3. Immerse yourself in their world: Play Roblox, scroll YouTube Shorts, and understand meme culture. You can’t market what you don’t experience.

    Timestamps

    • 01:00 – How brands stay in touch with kids’ realities

    • 02:30 – Meme trends, masculinity, and parenting shifts post-COVID

    • 05:15 – How brands act on research and insights

    • 07:44 – The challenge of ethical creativity in marketing to kids

    • 11:30 – Why guardrails make for better creativity

    • 13:49 – Breaking down under-18s into real audience cohorts

    • 16:38 – Running global research with very young children

    • 19:14 – Sharing vs. owning insights: what gets published

    • 20:50 – Developmental personas vs. traditional marketing personas

    • 23:00 – The Venn diagram of kids, parents, and platforms

    • 26:43 – Creating immersive brand experiences in Roblox

    • 30:07 – Influencer marketing and where to draw the line

    • 32:10 – Marketing ethics in YouTube content for kids

    • 34:04 – How Maurice parented with a marketer’s mindset

    • 36:25 – What metrics really matter in this space

    • 39:48 – The rise of co-viewing and why it’s good news

    • 41:55 – Maurice’s early career from Leo Burnett to Disney

    • 47:51 – What’s changed most in 20+ years of marketing

    • 53:39 – AI in research and creativity: risks and realities

    59:00 – Maurice’s 3 must-do tips for youth marketers

    Show more...
    2 months ago
    55 minutes 7 seconds

    Ahead of the Game
    Inside the Rise of Agentic AI

    In this episode of the DMI podcast, host ⁠⁠Will Francis⁠⁠ chats with ⁠⁠Dikshant Dave⁠⁠, CEO of Zigment, about the fast-evolving world of agentic AI — autonomous AI agents that execute multi-step marketing and sales tasks. Dikshant shares how agentic AI goes beyond basic automation to adapt, personalize, and optimize customer engagement in real time. He explains how this shift is affecting marketers today, how companies can start adopting it, and what roles are most impacted.

    Dikshant brings deep insights from building Zigment, a platform designed to help brands move from patchwork automations to intelligent, contextual customer journeys — especially in industries with long buying cycles like healthcare, finance, and real estate.


    What You’ll Learn:

    • What agentic AI really is (and what it isn’t)

    • The difference between traditional automation and AI agents

    • How agentic AI can help marketers handle unstructured, real-time data

    • Why personalization over long buying journeys is the killer use case

    • Where AI fits into customer interactions — and where it doesn’t

    • Practical advice for marketers looking to experiment with AI

    Top 3 Tips from Dikshant 


    1. Start small but do start – pick low-risk workflows like unmanned channels to test AI agents.

    2. Keep cold outreach human – use AI only where context is already established.

    3. Don’t try to control every step – let agents figure out the best path to your goal using LLMs.

    Timestamps & Key Sections:

    • 00:00 – Intro to agentic AI and why it matters now

    • 02:39 – Dikshant’s journey from a supplements startup to AI-powered sales

    • 05:11 – Why personalization beats automation in complex sales

    • 07:23 – Tackling hallucinations: reliability and transparency of agents

    • 11:58 – The shift from structured to unstructured marketing data

    • 15:30 – Real-time decision-making and customer intent detection

    • 18:12 – Automation vs. agents: what’s the real difference?

    • 21:18 – How Zigment builds agentic customer journeys

    • 24:47 – Why long buying cycles are ideal for AI agents

    • 26:16 – What parts of marketing to keep human

    • 28:08 – Which roles are most at risk of being replaced

    • 29:38 – How to stay relevant as a marketer in the AI era

    • 32:27 – The “duct tape” problem in marketing stacks

    • 35:24 – Why AI is a multiplier, not a workforce reducer

    • 38:28 – How to start: small, smart use cases and tools to try

    • 40:19 – Sneak peek: Zigment’s upcoming agent builder platform


    -------------------

    The Ahead of the Game podcast is brought to you by the Digital Marketing Institute and is available on our ⁠⁠⁠⁠⁠⁠⁠⁠website⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠, and ⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠.

    Check out the DMI’s extensive digital marketing library of ebooks, toolkits, webinars, guides, templates, and more! ⁠⁠⁠⁠⁠⁠⁠⁠Join for free today⁠⁠⁠⁠⁠⁠⁠⁠.

    If you enjoyed this episode, please leave a review so others can find us!

    Show more...
    2 months ago
    42 minutes 16 seconds

    Ahead of the Game
    The Next Wave of AI in Marketing

    In this episode of the DMI podcast, host ⁠⁠Will Francis⁠⁠ speaks with ⁠Jim Lecinski⁠⁠, marketing professor at Northwestern University, Kellogg and co-author of The AI Marketing Canvas. Together, they explore how artificial intelligence is reshaping marketing — from reducing cycle times and boosting productivity to transforming how marketers plan, execute, and measure campaigns. Jim demystifies emerging tools like AI agents, custom GPTs, and reasoning engines, and shares why marketers need to lead AI strategy rather than passively adopt it. He also offers great advice for how marketers can make the most of AI at junior, middle, and senior levels of a career.Jim's Top 3 Tips

    • Nominate an AI Champion
    • Focus on Today’s Practical Use Cases
    • Upskill with Free Tools


    Timestamps

    • 00:00 – Intro & State of Marketing Today

    • 01:08 – The AI Adoption Curve

    • 03:30 – How AI Is Actually Used Today

    • 05:01 – 4 Common Approaches to AI in Enterprises

    • 08:42 – Creating an AI Strategy in Marketing

    • 10:27 – Understanding AI Agents vs. Assistants

    • 13:27 – What Marketers Should (and Shouldn’t) Focus On

    • 16:15 – The Human Side of Marketing & Creativity

    • 20:12 – AI-Generated Ads & the NBCU-Waymark Deal

    • 24:33 – “We’re an AI-first company”: Why Leaders Say This

    • 27:02 – How AI Will Affect Marketing Jobs

    • 32:31 – Career Advice by Level

    • 36:12 – What’s New in The AI Marketing Canvas (2nd Edition)

    • 40:17 – How Jim Used AI to Build His Course

    • 45:02 – Reframing AI as a Reasoning Engine, Not a Chatbot

    • 46:12 – Job Hunting with AI

    • 48:33 – Where to Upskill in AI for Marketing

    -------------------

    The Ahead of the Game podcast is brought to you by the Digital Marketing Institute and is available on our ⁠⁠⁠⁠⁠⁠⁠website⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠, and ⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠.

    Check out the DMI’s extensive digital marketing library of ebooks, toolkits, webinars, guides, templates, and more! ⁠⁠⁠⁠⁠⁠⁠Join for free today⁠⁠⁠⁠⁠⁠⁠.

    If you enjoyed this episode, please leave a review so others can find us!

    Show more...
    3 months ago
    51 minutes 59 seconds

    Ahead of the Game
    Influencer Marketing - the Influencer

    In the second part of our influencer marketing series, we shift focus from the marketer to the creator. Host ⁠⁠⁠Will Francis⁠⁠⁠ chats with ⁠Ben Kaluza⁠, a former Twitch ad ops professional turned full-time content creator. Ben shares his candid journey into content creation—from gaming streams and OBS tutorials to building a trusted multi-platform presence across TikTok, YouTube, and LinkedIn.

    Ben gets into what creators really need to succeed, how to balance authenticity with monetization, and how marketers can partner with them successfully. With honest takes on influencer compensation, content production, and building trust in a noisy digital space, this episode is a must-listen for anyone working with—or aspiring to become—a creator today.

    Listen to Part 1 with Sarah Adam who directs the B2B influencer marketing team at Wix Studio.   

    Ben's top 3 tips for content creators:

    1. Prioritize ideas over everything
    2. Don't fuss over the details like hashtags or captions
    3. Keep experimenting with formats


    Ben's top 3 tips for marketers:

    1. Match the content with your product, not just your audience
    2. Build great affiliate programs
    3. Use creators for unique insights and strategy


    Timestamps:

    • 03:00 – What Ben learned about value and CPM from Twitch and healthcare display ads
    • 06:30 – Starting content creation and streaming on Twitch
    • 08:45 – Discoverability struggles on Twitch and why TikTok became his growth engine
    • 11:00 – How monetization culture differs across Twitch and TikTok
    • 14:10 – Creator fatigue and why streaming isn't sustainable for most
    • 16:30 – Pivoting to TikTok tutorials: from opinion to practical value
    • 20:15 – High vs. low production content and platform fit
    • 28:00 – Creator vs. influencer: defining the roles
    • 30:00 – Making a living: how brand deals, pricing, and scheduling actually work
    • 38:15 – What marketers should understand when working with creators
    • 41:30 – Why paid media should back creator content
    • 46:00 – Smart strategies for gifting vs. paid partnerships
    • 51:00 – Ranking platforms: TikTok, Instagram, YouTube, LinkedIn
    • 58:30 – Tailoring content by platform for trust and reach
    • 1:05:00 – Top 3 tips for aspiring creators and top 3 tips for marketers working with them

    -------------------

    The Ahead of the Game podcast is brought to you by the Digital Marketing Institute and is available on our ⁠⁠⁠⁠⁠⁠website⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠, and ⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠.

    Check out the DMI’s extensive digital marketing library of ebooks, toolkits, webinars, guides, templates, and more! ⁠⁠⁠⁠⁠⁠Join for free today⁠⁠⁠⁠⁠⁠.

    If you enjoyed this episode, please leave a review so others can find us!

    Show more...
    4 months ago
    1 hour 16 minutes 27 seconds

    Ahead of the Game
    Influencer Marketing - the Marketer

    On the DMI podcast, we're devoting the next 2 episodes to going deep into influencer marketing. First from the marketer's viewpoint and then from the creator's.

    In this first episode host ⁠Will Francis⁠ chats with ⁠Sarah Adam⁠, Head of Partnerships and Influencer Marketing at ⁠Wix⁠. Sarah shares a behind-the-scenes look at how Wix has navigated the branding challenge of launching its B2B solution, ⁠Wix Studio⁠, in a market that traditionally sees Wix as a consumer-first platform. From influencer strategy to performance metrics and the role of AI, Sarah offers an unique view into B2B influencer marketing in today’s creator economy.


    Key tips from Sarah:

    1. Pick influencers for their professional relevance, not follower count
    2. Focus on organic discovery over so-called influencer tools
    3. Invest in long-term relationships, not just one-off campaigns


    Timestamps:

  • 00:00 – Introduction to Sarah Adam and her role at Wix

    02:27 – What is Wix Studio and how it differs from classic Wix

    04:10 – The branding challenge: shifting from B2C to B2B

    07:21 – Why influencer marketing is a long-term game

    08:36 – Metrics that matter: brand awareness vs. acquisition

    10:24 – Choosing the right platforms based on marketing goals

    13:00 – How to budget and benchmark for influencer campaigns

    18:14 – Finding the right influencers: tools vs. organic discovery

    22:28 – The rise of B2B influencer marketing on LinkedIn

    29:40 – Platform breakdown: what each one does best

    35:51 – Reposting and ad usage of influencer content

    40:49 – Advice for aspiring full-time creators

    47:11 – Sarah’s career journey and advice to her younger self

  • -------------------

    The Ahead of the Game podcast is brought to you by the Digital Marketing Institute and is available on our ⁠⁠⁠⁠⁠website⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠, and ⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠.

    Check out the DMI’s extensive digital marketing library of ebooks, toolkits, webinars, guides, templates, and more! ⁠⁠⁠⁠⁠Join for free today⁠⁠⁠⁠⁠.

    If you enjoyed this episode, please leave a review so others can find us!

    Show more...
    4 months ago
    53 minutes 52 seconds

    Ahead of the Game
    How to Go to Network (Not Market)

    In this episode of the DMI podcast, host ⁠Will Francis⁠ speaks with ⁠Mark Kilens⁠, CEO and co-founder of ⁠Tack⁠, a community and consultancy focused on helping companies go to market. Mark shares a fresh perspective on how go-to-market strategies must evolve by putting people, not companies, at the heart of everything. From building trust to leveraging networks over traditional channels, Mark offers plenty of insights that challenge the status quo and equip marketers to thrive in a rapidly changing landscape.

    Mark's top 3 insights:

    1. Focus on People-First GTM built around relationships, storytelling, and partnerships.

    2. Build an owned audience through value-led content and free tools, not just blog posts.

    3. Prioritize network leverage over channels: think people, places, and brands as your new marketing reach.

    Timestamps

    0:00:25 – What is People-First Go-To-Market (GTM)?
    0:03:02 – Common challenges: Positioning and Ideal Customer Profiles
    0:06:54 – The importance of ecosystems and partnerships
    0:09:47 – Distribution leverage and marketing in noisy environments
    0:12:31 – Channels vs. Networks: A mindset shift
    0:18:24 – The role of AI in GTM strategy and marketing careers0:23:56 – Why build a community? The power of owned audiences
    0:27:58 – Using free tools to deliver value and collect data0:34:00 – Real-world client scenarios and solutions Tack provides
    0:36:38 – The over-reliance on paid media and what to do instead
    0:41:23 – What product metrics reveal about GTM effectiveness
    0:42:27 – Mark’s GTM checklist: ICPs, messaging, networks
    0:45:45 – Career reflections and advice for marketers-----------------------

    The Ahead of the Game podcast is brought to you by the Digital Marketing Institute and is available on our ⁠⁠⁠⁠website⁠⁠⁠⁠, ⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠, ⁠⁠⁠⁠Spotify⁠⁠⁠⁠, and ⁠⁠⁠⁠YouTube⁠⁠⁠⁠.

    Check out the DMI’s extensive digital marketing library of ebooks, toolkits, webinars, guides, templates, and more! ⁠⁠⁠⁠Join for free today⁠⁠⁠⁠.

    If you enjoyed this episode, please leave a review so others can find us!

    Show more...
    4 months ago
    49 minutes 21 seconds

    Ahead of the Game
    The Rise of Sustainable Marketing

    In this episode of the DMI podcast, host ⁠Will Francis⁠ speaks with ⁠Laura Costello⁠, Head of Sustainability and Planet Services at youth agency ⁠Thinkhouse⁠, as well as Ireland lead at ⁠Purpose Disruptors⁠. Starting with having Ben & Jerry's as her first client, Laura shares her deep understanding of how marketers can embrace sustainability, avoid greenwashing, and build authentic connections with, especially, younger audiences. She explores what B Corp really means, how brands can shift from consumer focus to community impact, and why storytelling is key to driving meaningful change.

    Laura’s top 3 tips:

    1. Sustainability starts with long-term thinking

    2. Storytelling should focus on values, not just products

    3. Avoid greenwashing by collaborating with other teams, including legal

    -----------

    Resources

    • Read about Greenwashing on the DMI blog
    • WARC - Future of Effectiveness
    • The Good Life campaign
    • UN Pact for the Future
    • AdGreen
    • Climate Communications


    --------

    Timestamps

    0:00:51 – What Laura is working on now

    0:03:51 – The meaning and challenges of B Corp certification

    0:08:30 – Why youth and sustainability are deeply connected

    0:11:26 – Embedding sustainability without tokenism

    0:15:30 – Changing consumer expectations and community building

    0:22:45 – Creative global campaigns that make an impact

    0:31:54 – Using social media to promote long-term behavior change

    0:36:06 – Making climate storytelling specific and relatable

    0:40:53 – Where to start with sustainability in your business

    0:44:56 – How to measure effectiveness and real impact

    0:47:25 – The future of responsible consumption marketing

    0:50:26 – Laura’s career path into climate communications

    0:52:30 – Lessons learned from the front lines of sustainable marketing

    -----------------------

    The Ahead of the Game podcast is brought to you by the Digital Marketing Institute and is available on our ⁠⁠⁠website⁠⁠⁠, ⁠⁠⁠Apple Podcasts⁠⁠⁠, ⁠⁠⁠Spotify⁠⁠⁠, and ⁠⁠⁠YouTube⁠⁠⁠.

    Check out the DMI’s extensive digital marketing library of ebooks, toolkits, webinars, guides, templates, and more! ⁠⁠⁠Join for free today⁠⁠⁠.

    If you enjoyed this episode, please leave a review so others can find us!

    Show more...
    5 months ago
    55 minutes 17 seconds

    Ahead of the Game
    The Expert's Guide to Amazon Ads

    In this episode of the DMI podcast, host Will Francis⁠⁠ speaks with Elizabeth Greene, co-founder of Junglr, a specialist agency for Amazon advertising. As someone who works in a niche world of Amazon ads, Elizabeth breaks down how they actually function within the wider Amazon ecosystem, and provides insightful tactics on how to use them effectively for business growth on the platform.

    Elizabeth's top 3 tips:

    1. Focus on sponsored products

    2. Understand and master bid management

    3. Fit your products to the right relevancy

    Timestamps

    0:00:51 - What are Amazon Ads?

    0:02:13 - Where do Amazon Ads Appear?

    0:03:59 - How are Amazon Ads Unique?

    0:10:24 - Order Velocity, Conversions, and Relevancy

    0:13:38 - Trend Watching and Product Differentiation

    0:23:48 - The Impact of TikTok Shop on Amazon

    0:31:47 - The Perception of Amazon-Centric Businesses

    0:38:04 - Scaling with Amazon Ads, with metrics like TACOS

    0:43:48 - The Interplay of Ads and Organic Growth

    0:49:25 - Consumer Behaviour and Search Specificity

    0:55:54 - Top Three Tips for Amazon Advertising Beginners

    -----------------------

    The Ahead of the Game podcast is brought to you by the Digital Marketing Institute and is available on our ⁠⁠website⁠⁠, ⁠⁠Apple Podcasts⁠⁠, ⁠⁠Spotify⁠⁠, and ⁠⁠YouTube⁠⁠.

    Check out the DMI’s extensive digital marketing library of ebooks, toolkits, webinars, guides, templates, and more! ⁠⁠Join for free today⁠⁠.

    If you enjoyed this episode, please leave a review so others can find us!


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    6 months ago
    58 minutes 11 seconds

    Ahead of the Game
    Why Community Matters More than Followers

    In this episode of the DMI podcast, host ⁠Will Francis⁠ sits down with Kineta Kelsall, founder of School of Social and LinkedIn trainer, to dive into the art of building genuine communities in social media. Kineta challenges the traditional notion of brand-centric marketing, emphasizing that true community is about creating spaces where like-minded people can connect authentically.

    She shares insights on how brands can move beyond follower counts to create meaningful connections, highlighting the importance of understanding audience needs, providing value, and letting community members take the lead.

     

    0:01:08 - Defining true community in social media

    0:13:11 - Changes in social media community building over the past decade

    0:22:19 - Examples of successful community building (Cleats Club, Lululemon)

    0:32:52 - Top 5 tips for building a community

    "It's not that we want to connect, it's that we need to connect. We want to be understood."

    -----------------------

    The Ahead of the Game podcast is brought to you by the Digital Marketing Institute and is available on our ⁠website⁠, ⁠Apple Podcasts⁠, ⁠Spotify⁠, and ⁠YouTube⁠.

    Check out the DMI’s extensive digital marketing library of ebooks, toolkits, webinars, guides, templates, and more! ⁠Join for free today⁠.

    If you enjoyed this episode, please leave a review so others can find us!

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    6 months ago
    39 minutes 50 seconds

    Ahead of the Game
    Making Smarter Marketing Decisions with Clickstream Data

    How can marketers use data effectively without getting completely lost in the numbers?

    In this episode of the DMI podcast, host Will Francis sits down with Eli Goodman, CEO and founder of Datos, a company specializing in clickstream data. They discuss how anonymous, large-scale data can help marketers better understand consumer behavior, how marketing attribution is evolving, and why nonlinear customer journeys are often misunderstood.

    Eli also shares his founder journey, from launching Datos during the pandemic to its acquisition by Semrush in 2023. Datos is also the provider of data to SparkToro, run by Rand Fishkin who came on the podcast during 2024.

    What you'll learn:

    • What clickstream data is and why it matters for marketers
    • The biggest misconceptions about marketing attribution
    • How brands can measure the real impact of their content
    • Why nonlinear consumer journeys challenge traditional analytics
    • How data-driven marketers should think about AI
    • The key lessons Eli learned from growing and selling a startup

    Eli also shares insights on the future of data privacy, why marketers should think beyond last-click attribution, and how AI is reshaping both creativity and analytics in marketing.

    00:06 – Introduction
    00:40 – What is Datos and how does it use clickstream data?
    03:08 – Understanding consumer behavior through anonymized data
    06:17 – The challenge of marketing attribution and nonlinear journeys
    10:36 – Why correlation matters as much as causation
    14:01 – The biggest surprises marketers discover in their data
    19:21 – Data vs. creative decision-making in marketing
    24:04 – AI’s impact on both data analysis and creative work
    35:54 – Eli’s founder journey and the early days of Datos
    41:23 – From startup to acquisition: Lessons in scaling a business
    45:41 – Advice for marketers: Using data effectively without over-relying on it
    49:55 – Where to find Eli online

    ------------------------

    The Ahead of the Game podcast is brought to you by the Digital Marketing Institute and is available on our website, Apple Podcasts, Spotify, and YouTube.

    Check out the DMI’s extensive digital marketing library of ebooks, toolkits, webinars, guides, templates, and more! Join for free today.

    If you enjoyed this episode, please leave a review so others can find us!

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    7 months ago
    57 minutes 13 seconds

    Ahead of the Game
    What Does a Fractional CMO Do?

    The word "fractional" gets bandied around a lot these days. But what does it really mean, and how can a CMO be fractional?

    In this episode of the DMI podcast, host Will Francis sits down with Peter Murphy Lewis of StrategicPete.com and a successful fractional CMO. Peter shares his journey from launching a travel business in South America to becoming a data-driven marketing strategist for a wide range of industries, including software, finance, media, and even zoos.

    🔹 What you’ll learn:

    • What a Fractional CMO is and why the role is booming
    • Who actually needs a CMO, and who doesn’t
    • The biggest marketing mistakes Peter made and what he learned
    • The most in-demand digital marketing skills for 2025
    • Why LinkedIn newsletters and automation are underrated goldmines
    • How and why Peter builds high-performing remote teams using global talent


    Peter also talks about the power of vulnerability in leadership, his intern-to-MVP framework, and why he believes AI is an opportunity, not a threat.

    Check out Peter's documentary on YouTube - People Worth Caring About

    -------------------------

    • 00:06 – Introduction
    • 00:54 – What is a Fractional CMO?
    • 04:38 – Does Every Business Need a CMO?
    • 06:49 – Peter’s Background & Path to Becoming a Fractional CMO
    • 09:18 – Performance-Based Marketing Contracts: Pros & Cons
    • 12:36 – Biggest Early Career Mistakes & Lessons Learned
    • 16:05 – How Digital Marketing Has Changed in 15 Years
    • 18:26 – Leveraging Global Talent for Growth
    • 21:06 – Peter’s Internship Model: Training Future Marketers
    • 23:32 – The Importance of Soft Skills in Digital Marketing
    • 27:09 – Coaching, Feedback, and the Power of Vulnerability
    • 33:42 – The Most In-Demand Marketing Skills for 2025
    • 36:09 – The Role of AI in Marketing
    • 42:50 – The Top Marketing Trends for 2025
    • 46:46 – Advice for Young Marketers & Entrepreneurs
    • 49:25 – Where to Find Peter Online

    -------------------------

    The Ahead of the Game podcast is brought to you by the Digital Marketing Institute and is available on our ⁠⁠⁠⁠⁠⁠website⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠, and ⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠.

    Check out the DMI's extensive digital marketing library of ebooks, toolkits, podcasts, webinars, guides, templates, advice, and more! ⁠⁠⁠⁠⁠⁠Join for free today⁠⁠⁠⁠⁠⁠.

    And if you enjoyed this episode please leave a review so others can find us!

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    7 months ago
    51 minutes 45 seconds

    Ahead of the Game
    2025 Trends in Digital Marketing - Part 2

    In this second episode of our trends insights for 2025, host ⁠⁠Will Francis⁠⁠⁠⁠ introduces the ideas and tips brought to bear in the DMI's trends webinar held on December 2024.

    We talked to lots of other experts about their predictions for this year, and you can listen to them in Part 1 here.

    In this episode:

    Alison Battisby of Avocado Social discusses key social media trends, from Bluesky to EGC to customer collaboration.

    Clark Boyd of Novela considers the state of paid search and Performance Max and how we'll see a lot more of AI agents.

    Luke O'Leary of Neil Patel Digital look at AI search and content reveals research on attitudes to AI vs human-generated content. He also joins Will to answer questions on the fly during the webinar Q&A.

    ------------------------- Join Will in his 4-part live masterclass next month - the Social Media Playbook for 2025! Podcast listeners can avail of a discount with the code DMIPODQ2. Sign up here. -------------------------

    The Ahead of the Game podcast is brought to you by the Digital Marketing Institute and is available on our ⁠⁠⁠⁠⁠⁠⁠website⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠, and ⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠.

    Check out the DMI's extensive digital marketing library of ebooks, toolkits, podcasts, webinars, guides, templates, advice, and more! ⁠⁠⁠⁠⁠⁠⁠Join for free today⁠⁠⁠⁠⁠⁠⁠.

    And if you enjoyed this episode please leave a review so others can find us!

    You can also drop us a line with topic or guest suggestions at podcast (at) digitalmarketinginstitute (dot) com.

    Show more...
    8 months ago
    1 hour 7 minutes 5 seconds

    Ahead of the Game
    2025 Trends in Digital Marketing - Part 1

    New year = new predictions for the world of digital marketing!

    The DMI's podcast host ⁠Will Francis⁠⁠ talked to eight experts across digital marketing about what marketers can expect to see and what they should focus on during 2025.

    We have so many amazing insights to share, so we've broken this podcast into two episodes! Catch episode 2 here.

    ------------------------ Join Will in his 4-part live masterclass next month - the Social Media Playbook for 2025! Podcast listeners can avail of a discount with the code DMIPODQ2. Sign up ⁠here⁠. ------------------------- In this first episode, Will hears a range of thoughts of the opportunities and challenges coming up.

    Jim Lecinski, Professor of Marketing at Northwestern-Kellogg, sees AI shifting from productivity improvements to enabling transformative business growth, customer data platforms (CDPs) becoming more cloud-native and AI-powered, and marketers needing to prepare for Gen Alpha.

    -- Check out our ⁠January 22 webinar on Youth Marketing⁠. -- Nikki Lindgren, founder of agency Pennock, sees community engagement and alignment with brand values becoming crucial for beauty & lifestyle brands, increased use of machine learning-based marketing campaigns, and growth in fractional CMO/marketing director roles to support emerging brands.

    -- Listen to our full episode with Nikki Lindgren on DTC Marketing --

    Brian Corish, founder of Elemental AI, isn't the only person to talk about the rise of AI agents that can autonomously execute marketing tasks and workflows . He also sees the need for marketers to develop more holistic, creative, and cross-functional skills to deal with the changing landscape.

    Fractional CMO and documentarian Peter Murphy Lewis sees LinkedIn organic content and newsletters as highly effective marketing tactics, the leveraging of LinkedIn automation tools to connect with prospects, and webinars remaining a powerful top-to-bottom of funnel marketing strategy. You'll hear more from Peter in an upcoming episode.

    Mischa McInerney, CMO of the DMI says soft skills are even more critical as AI becomes more pervasive, while companies need to upskill their workforce on AI adoption, and marketers prove the value and outcome of applying new efficiencies. -------------------------

    The Ahead of the Game podcast is brought to you by the Digital Marketing Institute and is available on our ⁠⁠⁠⁠⁠⁠website⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠, and ⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠.

    Check out the DMI's extensive digital marketing library of ebooks, toolkits, podcasts, webinars, guides, templates, advice, and more! ⁠⁠⁠⁠⁠⁠Join for free today⁠⁠⁠⁠⁠⁠.

    And if you enjoyed this episode please leave a review so others can find us!

    You can also drop us a line with topic or guest suggestions at podcast (at) digitalmarketinginstitute (dot) com.

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    8 months ago
    51 minutes 40 seconds

    Ahead of the Game
    The Beauty of DTC Marketing

    Want to look inside the strategies of a successful DTC agency working in the beauty and lifestyle area? This week, host Will Francis⁠⁠⁠ chats with Nikki Lindgren, founder of digital agency Pennock, about where she's seeing the best ROI for DTC beauty and lifestyle brands. Nikki shares unexpected insights about advertising channels, the evolution of social commerce including TikTok Shop, and what's working in performance marketing today.

    3 top tips from Nikki:

    • Don't overlook Reddit - it's an efficient ad platform reaching audiences who aren't on traditional social media
    • Focus on Marketing Efficiency Ratio (MER) instead of ROAS to better understand overall campaign performance
    • Use programmatic native advertising to appear alongside relevant articles where your audience is already engaged.

    -------------------------

    The Ahead of the Game podcast is brought to you by the Digital Marketing Institute and is available on our ⁠⁠⁠⁠⁠website⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠, and ⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠.

    Check out the DMI's extensive digital marketing library of ebooks, toolkits, podcasts, webinars, guides, templates, advice, and more! ⁠⁠⁠⁠⁠Join for free today⁠⁠⁠⁠⁠.

    And if you enjoyed this episode please leave a review so others can find us!

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    9 months ago
    46 minutes 38 seconds

    Ahead of the Game
    Make a Podcast for your Brand

    Want to know how to get your own podcast up and running as part of your branding strategy? This week, host ⁠Will Francis⁠ is joined by Harry Morton, founder of top podcasting agency Lower Street, who talks us through how to develop a show strategy, production best practices, and effective promotion tactics to grow your audience.

    This episode is adapted from Harry's webinar with the DMI which you can watch in full on our library.

    3 top podcasting tips from Harry.

    • Really understand what your audience wants.
    • Be creatively brave.
    • And, remember - when it comes to measuring success a download is not a listen!

    -------------------------

    The Ahead of the Game podcast is brought to you by the Digital Marketing Institute and is available on our ⁠⁠⁠⁠website⁠⁠⁠⁠, ⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠, ⁠⁠⁠⁠Spotify⁠⁠⁠⁠, and ⁠⁠⁠⁠YouTube⁠⁠⁠⁠.

    Check out the DMI's extensive digital marketing library of ebooks, toolkits, podcasts, webinars, guides, templates, advice, and more! ⁠⁠⁠⁠Join for free today⁠⁠⁠⁠.

    And if you enjoyed this episode please leave a review so others can find us!

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    10 months ago
    1 hour 1 minute 2 seconds

    Ahead of the Game
    Being Creative with B2B Marketing

    On this week's episode of Ahead of the Game, Will Francis is joined by Catherine Flynn, Director for Agency Development and Marketing Education at LinkedIn APAC. From her early days at Eircell and Facebook (Meta) to her current role, Catherine discusses her 20+ year career in marketing, touching on the evolution of B2B marketing and why creativity is more crucial than ever to connect with today's decision-makers. Plus, we learn why Catherine sees working closely with sales and product teams as key to B2B marketing success.

    ----------------

    The Ahead of the Game podcast is brought to you by the Digital Marketing Institute and is available on our ⁠⁠⁠website⁠⁠⁠, ⁠⁠⁠Apple Podcasts⁠⁠⁠, ⁠⁠⁠Spotify⁠⁠⁠, and ⁠⁠⁠YouTube⁠⁠⁠.

    Check out the DMI's extensive digital marketing library of ebooks, toolkits, podcasts, webinars, guides, templates, advice, and more! ⁠⁠⁠Join for free today⁠⁠⁠.

    And if you enjoyed this episode please leave a review so others can find us!

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    10 months ago
    59 minutes 39 seconds

    Ahead of the Game
    Owning your Brand on Google

    Are you making sure your brand appears the way you want to when people search for it in Google? That's what Jason Barnard has set out to tackle for his clients, and in thie episode he downloads plenty of tips to host ⁠Will Francis⁠ on how to own your profile on Google and AI-driven search.

    Check out Jason's free downloadable guides at his site Kalicube.

    The Ahead of the Game podcast is brought to you by the Digital Marketing Institute and is available on our ⁠⁠website⁠⁠, ⁠⁠Apple Podcasts⁠⁠, ⁠⁠Spotify⁠⁠, and ⁠⁠YouTube⁠⁠.

    Check out the DMI's extensive digital marketing library of ebooks, toolkits, podcasts, webinars, guides, templates, advice, and more! ⁠⁠Join for free today⁠⁠.

    And if you enjoyed this episode please leave a review so others can find us!

    Show more...
    11 months ago
    41 minutes 30 seconds

    Ahead of the Game
    Want a taste of the real-life digital marketing game? Supercharge your marketing skills and sharpen your mindset with incisive insights from industry experts. The Ahead of the Game podcast is brought to you by The Digital Marketing Institute, hosted by Will Francis. Subscribe to all DMI Ahead of the Game podcasts on Apple Podcasts, Spotify or watch on video at YouTube. And check out the DMI's extensive knowledge library and join up for free. https://my.digitalmarketinginstitute.com/auth/register?podcast