Boost your closing ratio by 10 percentage points with three proven sales techniques that work in HVAC, plumbing, and electrical. Allen Smith did $4.7M in one year using these exact strategies.
On episode 40 of The Wisdom of Wrench Podcast, host Kevin Comerford sits down with sales legend Allen Smith from Morris Jenkins in part one of this three part series, starting with "Think Like A Boss"! Learn how to act like a boss on every call, why your phone stays in the truck, and the one tool that matters more than anything else.
Allen shares real talk on building customer trust, dressing for success, mastering airflow, and showing up prepared. These are the small wins that separate top performers from average salespeople. No complicated systems. Just honest advice from someone who has been in the field for over 25 years.
Watch the full episode to see how competence leads to confidence, and confidence leads to control on every sales call.
Subscribe to the WOW Podcast:
Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg
Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657
🔧 Wrench Group: https://www.wrenchgroup.com
🔧 Wrench IG: https://www.instagram.com/wrenchgroup
🔧 Wrench FB: https://www.facebook.com/wrenchgroup
🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup
Chapters:
0:00 - How to Increase Your Close Ratio by 10 Percentage Points
0:37 - Why Your Business Is NOT an HVAC Company (It's This Instead)
2:28 - The Top 3 Sales Techniques Series: What's Coming
3:21 - Meet the Living Legend: Allen Smith's $4.7M Sales Secret
6:37 - Act Like a Boss: The #1 Mental Game Changer
9:33 - What Customers Are Really Trying to Satisfy in Every Sale
12:02 - The Biggest Mistake Salespeople Make Before Every Call
14:19 - Why You Can't Chase Money and Close Deals at the Same Time
16:27 - How to Prepare for a Sales Call Like a Pro
18:24 - What to Do When Comparison Steals Your Joy
21:11 - The Black Swan Moment: Why This Legend Never Brings His Phone
24:11 - The One Tool Alan Would Choose Over Everything Else
27:38 - How to Look Like a Million Bucks on Every Call
30:22 - Why It's So Hard to Surrender to Someone Else's Success
32:02 - What NOT to Wear: The Ride-Along Reality Check
35:12 - Should You Shave Every Day? The Beard vs. Clean-Shaven Rule
38:37 - Is This Position Right for You? The Honest Conversation
40:34 - Why Your Notepad Is More Important Than Your iPad
44:53 - The 3 C's That Make Every Great Salesperson Successful
47:12 - How to Master Airflow Without Being a Technician
50:52 - Why Every New Salesperson Starts on an Install Crew First
54:02 - The 3 Things Your Competition Talks About (And Why You Shouldn't)
56:28 - How to Sell Outcomes, Not Features
58:19 - Are People Really Just Kicking Tires? The Truth About Pain Points
59:25 - Why Being Late Means You're Already Lying
1:02:02 - The Easy Wins: Act Like a Boss Recap
1:04:04 - Here's to a Bigger Future
Is your team’s poor performance actually your fault? The answer will surprise you and forever change how you view leadership and company culture.
In episode 39 of The Wisdom of Wrench Podcast, host Kevin Comerford and special guest Ray Dias unpack the powerful common service language item: "if it's meant to be, it's up to me." They reveal why true leadership starts with extreme ownership and break down the three simple rules you can use to stop blaming your team and start building a culture of accountability.
If you are tired of excuses and ready for your team to finally take real ownership of their work, this episode provides the roadmap. Discover how your mindset, your actions, and your words hold the key to unlocking your team’s full potential and creating a winning environment.
Subscribe to the WOW Podcast:
Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg
Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657
🔧 Wrench Group: https://www.wrenchgroup.com
🔧 Wrench IG: https://www.instagram.com/wrenchgroup
🔧 Wrench FB: https://www.facebook.com/wrenchgroup
🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup
Chapters:
0:00 - The Single Most Important Mindset for Success
1:21 - The Core Principle: If It's Meant To Be, It's Up To Me
2:54 - The 3 Pillars of Building a Winning Company Culture
3:29 - Who Is Actually in Charge of Company Culture?
4:15 - What Is the "Extreme Ownership" Mindset?
5:53 - How to Lead with the Mindset of a Pioneer
7:21 - Why You Must Believe "Everything Is Your Fault"
9:02 - The "Crying Baby on a Plane" Analogy for Taking Ownership
10:17 - A Guide to Dealing with Low Team Engagement
11:52 - Why You Need to Go "All In" or Get Out
13:23 - How Your Actions Create or Destroy Your Culture
13:51 - The Surprising Power of Everyday Consistency
15:03 - Are Your Words Building Up or Tearing Down Your Team?
17:54 - How to Influence Others Without Being Pushy
18:56 - The #1 Communication Mistake Leaders Make
20:21 - How to Make People Believe Your Idea Was Theirs
21:41 - The Secret to Becoming the "Sunshine and Light" for Your Team
23:02 - Episode Recap: Mindset, Example, and Influence
24:56 - Why the Future of Your Company Is in Your Hands
Are you unknowingly losing money in your 401(k)? Discover the simple financial strategies that can help you pay off debt faster and build lasting wealth for your family's future.
In episode 38 of The Wisdom of Wrench Podcast, host Kevin Comerford sits down with financial expert Don Garman to give you a complete financial literacy check-up in part two of this two part series. This episode is packed with practical advice for home service professionals who want to achieve financial freedom. You will learn smart ways to handle good debt versus bad debt, the truth about your credit cards, and what you should do with old 401(k) accounts. Don also explains compounding interest in simple terms and reveals the critical difference between a 401(k) and a Roth 401(k). If you want to take control of your money, this is a conversation you cannot afford to miss.
Subscribe to the WOW Podcast:
Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg
Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657
🔧 Wrench Group: https://www.wrenchgroup.com
🔧 Wrench IG: https://www.instagram.com/wrenchgroup
🔧 Wrench FB: https://www.facebook.com/wrenchgroup
🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup
Chapters:
0:00 - What To Do With Old 401(k)s From Past Jobs?
0:40 - Financial Literacy for Home Service Pros (Part 2)
1:24 - Smart Strategies for Financial Freedom
2:16 - The Difference Between Good Debt and Bad Debt
5:42 - Is Your Credit Card APR a Financial Trap?
7:12 - A Simple 3-Year Plan to Become Debt-Free
9:53 - How to Earn More Without Spending More
12:06 - The #1 Mistake People Make When Their Income Increases
13:43 - Should You Pay Off Your Credit Card Every Month?
14:37 - The Smartest Way to Buy a Car (And Avoid Debt)
17:03 - My Car is Paid Off... Now What Should I Do With the Money?
18:16 - What is Compounding Interest? (Explained Simply)
20:23 - Why Young Investors Should Hope for a Stock Market Crash
23:04 - 401(k) vs. Roth 401(k): Which One is Right for You?
26:03 - How to Pay for Your Kids' College (The 529 Plan Strategy)
28:55 - The Power of Starting Small: A $10/Week Investment
30:17 - The Most Underused Tool for Tax-Free Healthcare Savings (HSA)
30:59 - I Have Dormant 401(k)s... What's My Next Step?
35:03 - Why Consolidating Your Investment Accounts is a Smart Move
39:07 - Passive vs. Active Investing: What's the Difference?
42:39 - How to Find a Financial Advisor You Can Actually Trust
45:06 - Brokerage vs. Fiduciary: The Critical Difference You MUST Know
47:25 - Key Takeaways: Your Roadmap to Financial Freedom
Is your daily spending secretly costing you your financial freedom? This episode reveals how to build real wealth and why you should NOT hire a financial advisor until you hear this.
In episode 37 of The Wisdom of Wrench Podcast, host Kevin Comerford sits down with 30 year financial expert Don Garman to share the core concepts of personal finance for home service pros. They break down how to manage your money, the right way to navigate debt, and how simple saving habits can make you a millionaire.
If you have ever felt overwhelmed by the stock market or unsure where to start with investing, this conversation provides a clear path forward. Learn the simple, powerful habits and the mindset required to build lasting security and freedom for you and your family. Watch the full episode to take control of your financial future.
Subscribe to the WOW Podcast:
Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg
Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657
🔧 Wrench Group: https://www.wrenchgroup.com
🔧 Wrench IG: https://www.instagram.com/wrenchgroup
🔧 Wrench FB: https://www.facebook.com/wrenchgroup
🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup
Chapters:
0:00 - Don't Hire a Financial Advisor Until You Do This First
0:51 - Why Financial Literacy Is Critical for Home Service Pros
2:25 - Meet the Financial Expert with 30+ Years of Experience
4:11 - The Journey from College Grad to Financial Expert
6:14 - Is Building Wealth Simple? The Diet & Exercise Analogy
7:56 - A Surfer & Rockstar's First Lesson in Money Management
9:08 - The Surprising Way We Became Friends (And Business Partners)
12:31 - Why I Told My Future Financial Advisor: "Let's Just Be Friends"
14:28 - How Trust Is The Most Important Factor in Finance
14:55 - How Financial Health is Exactly Like Physical Fitness
15:57 - The "Crawl, Walk, Run" Approach to Investing
17:11 - What is The True Definition of Financial Freedom?
18:36 - The Harsh Truth About the Stock Market
20:30 - What Is the "Rule of 72" and How Can It Make You Rich?
25:05 - Why Learning Finance is Like Learning a New Language
26:21 - What to Do BEFORE You Hire a Financial Advisor
29:12 - How to Track Your Spending (The Right Way)
30:40 - The "Two Account" System for Effortless Budgeting
32:36 - Are You Using Debt Wrong?
33:30 - I'm 40 & Broke, Is It Too Late to Start Saving?
35:05 - How to Get Addicted to Saving Money
37:21 - The #1 Expense That Keeps People Poor
38:33 - Are You Going Into Debt for Depreciating Assets?
39:26 - What is "Strategic Urgency" and How Can It Make You Perform Better?
45:13 - How a Savings Muscle is Built
46:21 - A Controversial Piece of Advice for Young Men
48:41 - The 3 Challenges Everyone Will Face in Life
49:44 - When Is The Right Time to Hire a Financial Advisor?
53:37 - A Mentor For Financial Advice?
55:12 - Where Should a Beginner Start Investing?
57:05 - The Problem with "Emergency Funds"
58:03 - RECAP: 3 Core Concepts for Financial Success
1:00:21 - Get Comfortable with Being Uncomfortable
1:02:12 - Here's to a Bigger Future
Nobody would give him a shot because of his past, then one company did. He turned his personal struggle into the secret to closing over 1,000 deals a year. This story will redefine how you view resilience.
In episode 36 of The Wisdom of Wrench, hosts Kevin Comerford and Amanda Meyer sit down with Ernie Galaviz, a 4-time sales GOAT from Parker and Sons. Ernie shares the unfiltered truth about rising from the bottom, revealing how seeing his mom struggle taught him everything about motivation and building real trust. Discover how he handles the toughest objections, including the home warranty, and builds unbreakable relationships with customers.
Learn the exact mindset that transforms a difficult background into your most effective method for understanding customers and closing deals. This conversation is an absolute masterclass in empathy and what it truly takes to become a top performer in the home service industry. You will want to hear every minute of this story.
Subscribe to the WOW Podcast:
Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg
Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657
🔧 Wrench Group: https://www.wrenchgroup.com
🔧 Wrench IG: https://www.instagram.com/wrenchgroup
🔧 Wrench FB: https://www.facebook.com/wrenchgroup
🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup
Chapters:
0:00 - From a Troubled Past to a Top Performer
0:56 - Meet the GOAT of Maintenance Agreement Sales
2:12 - Introducing Special Guest: Ernie G
3:27 - Who is Ernie G?
5:40 - How Safelight Taught Him Everything About Sales
7:05 - The Secret to Overcoming Any Sales Objection
8:57 - How to Handle Objections with Home Warranties
10:37 - Why Giving Your Direct Info CLOSES More Sales
13:23 - What Is Your "Why?": The Motivation Behind the Hustle
17:18 - How to Rise Above a Painful Past
19:24 - The Power of a Second Chance
24:54 - What Makes a Team Member Truly Special?
28:53 - How to Get a Client to Say "Yes" to a Maintenance Agreement
32:41 - Is Your Sales Pitch Not Relatable? Here's How to Fix It
36:18 - The Secret Sauce to Sales: Confidence & Creating Value
39:10 - Is There One "World-Class" Sales Technique?
42:15 - How to Memorize Product Details & Become an Expert
44:40 - How to Build a Winning Call Center Culture
48:26 - A Leader's Recap: 5 Keys to Ernie G's Success
53:44 - Final Thoughts: Your Future Is Bigger Than Your Past
What if the secret to adding $79 million in revenue was firing your top two salespeople? We made a choice that looked like business suicide, but it proved one simple rule: your reputation is always more important than your revenue.
In episode 35 of the Wisdom of Wrench podcast, host Kevin Comerford and special guest Co-Host Ray Dias share the real stories behind this powerful growth formula. Learn how focusing on client satisfaction and building a strong company culture can unlock explosive business growth, even when it means making incredibly tough leadership decisions. This episode is a must-watch for any leader who wants to build a business that lasts.
Subscribe to the WOW Podcast:
Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg
Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657
🔧 Wrench Group: https://www.wrenchgroup.com
🔧 Wrench IG: https://www.instagram.com/wrenchgroup
🔧 Wrench FB: https://www.facebook.com/wrenchgroup
🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup
Chapters:
0:00 - Why Reputation Is More Important Than Revenue
0:46 - Meet Ray Dias: The Man Who Held the Company Together
1:46 - The Common Service Language That Defines a Winning Culture
2:28 - What Is a Business Reputation and Why Does It Matter?
3:36 - Are You Aware of These "Moments of Truth"?
4:03 - What Your Company Truck's Appearance Says About Your Business 5:26 - How Your Employees Act in Public Defines Your Brand
6:18 - The Customer Is Always Watching You (Even Before You Knock)
7:00 - The Surprising Impact of a Clean Uniform
8:03 - Why a Simple Hat Can Cost You Customers
9:20 - How to Manage Perceptions (Tattoos, Sunglasses & More)
10:25 - The 3 Stories That Prove Reputation Trumps Revenue
11:25 - Story #1: The $4 Million Decision That Saved the Company
14:37 - What Happens When You Prioritize Reputation Over Revenue?
17:49 - A Lesson Every General Manager Needs to Hear
18:43 - Story #2: Winning in Court, But Losing the War
21:56 - How Losing One Client Can Cost You The Entire Neighborhood
23:32 - Story #3: How We Turned a Flat Year into Massive Growth
25:35 - The "WOW" Strategy: Our Commitment to Client Satisfaction
27:11 - How to Build a "Goodwill Bank Account" with Your Clients
29:36 - Do This and Your Pocketbook Will Take Care of Itself
31:29 - Recap: 3 Stories That Prove Reputation is Everything
33:02 - Why Your Future Must Be Bigger Than Your Past
This word is secretly making customers and colleagues doubt you. This mistake is so small, you don’t even notice you’re making it, but it’s costing you sales and authority.
In episode 34 of the Wisdom of Wrench podcast, host Kevin Comerford and special guest Ray Dias reveal why the words you choose create your success or failure. They explore how your language is a double edged sword that can either build unbreakable trust with clients or destroy your credibility in an instant. You will learn why being impeccable with your words is the foundation of a powerful life and career.
This episode gives you the tools to eliminate the powerless words that hold you back and replace them with clear, confident language that gets results. Discover how to speak what you want, command respect, and turn your words into your greatest tool for success. What you learn today will change how you speak on your very next call.
Subscribe to the WOW Podcast:
Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg
Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657
🔧 Wrench Group: https://www.wrenchgroup.com
🔧 Wrench IG: https://www.instagram.com/wrenchgroup
🔧 Wrench FB: https://www.facebook.com/wrenchgroup
🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup
Chapters:
0:00 - The #1 Word That Is Killing Your Success
0:34 - The Secret to Getting Exactly What You Want
1:00 - Meet My Right-Hand Man of 30 Years
2:14 - The Truth About “Luxury Language”
4:00 - The 3 Ways Your Words Control Your Life
5:03 - Why Being Impeccable With Your Words Matters
7:09 - The Shocking Truth About The Power of Your Words
8:40 - The "Law of Attraction" Is Real & It Controls Your Destiny
10:30 - The Double-Edged Sword That Builds Up or Destroys
12:33 - The One Word That Changed My Entire Life
15:10 - A Teacher Told Me I'd Never Amount to Anything
17:01 - A Simple Trick to Immediately Improve Your Conversations
18:51 - How to Reprogram Your Brain For Success
20:57 - Do Your Thoughts Control Your Words or Vice Versa?
24:04 - A Father’s Words: How to Build Up Your Kids
27:22 - The Words You Arent Saying That Are Hurting You
28:51 - The Dangerous Words We Use Every Day
30:39 - The Greatest Exercise For The Heart
32:38 - How People REALLY See You When You Talk Like This
35:33 - How Alcohol Makes You a Loose Cannon
38:24 - Powerless Words You Need to Eliminate NOW
40:37 - The Hidden Reason You Use Weak Words
44:06 - Your Big BUT Is a Big Problem
46:50 - How to Fire Someone With Dignity
49:51 - Change This One Word to Sound More Confident
51:30 - The Words That Almost Gave Me a Nervous Breakdown
55:14 - The Brain Hack That Will Change Your Life
58:21 - The "NOT" Word Is Confusing Your Brain
1:03:08 - The #1 Mistake We Make When We Talk to Our Loved Ones
1:05:01 - The Truth Will Set You Free
1:06:50 - The Shocking Weakness in Most Leaders
1:09:02 - Episode Recap
This sales manager closes $3 million a month with one phone call technique. Now, her team is revealing the "Table Close" script that turns a "no" into a "yes" right at the kitchen table.
In episode 33 of the Wisdom of Wrench podcast, host Kevin Comerford sits down with HVAC legend Paul Kelly and sales expert Serena Lara from Parker & Sons. They pull back the curtain on Sales Recovery 2.0, a powerful system that helps their comfort consultants overcome objections, make their services more affordable, and create real urgency to close the deal.
Discover the psychological secrets and foolproof methods they use to improve their close rate and help their team succeed, even in challenging times. You will want to watch this entire episode to learn the script that could transform your sales process forever.
Subscribe to the WOW Podcast:
Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg
Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657
🔧 Wrench Group: https://www.wrenchgroup.com
🔧 Wrench IG: https://www.instagram.com/wrenchgroup
🔧 Wrench FB: https://www.facebook.com/wrenchgroup
🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup
Chatpers:
0:00 - The Secret to Closing "Happy" Customers
2:30 - Meet The Legend Who Grew a $250M Company
4:14 - From $7 Million to $250 Million In One Market
6:27 - The Woman Behind The Sales Revolution
7:02 - Her Secret Sales Weapon: Emotional Selling
10:29 - What is Sales Recovery 2.0?
11:51 - Why Traditional Sales Follow-Up Fails
14:52 - He Doesn't Want to Close MOST... He Wants to Close ALL
17:55 - The 3 Keys to Closing Any Deal
19:27 - Why Urgency is Your Best Friend
20:53 - One "Crazy Good" Change for a Record Year
24:14 - When Should You Call Your Manager?
27:30 - LIVE SALES CALL ROLEPLAY
30:59 - The "Think About It" Killer Move
33:26 - "This Has a $4,000 Value On It"
38:17 - Building Urgency By Taking Something Away
43:09 - Is She The Best Closer In The Business?
45:05 - Stop Selling Systems, Start Selling This
54:08 - The Psychological Trick To Win The Customer
57:15 - How To Make $338,000 From This ONE Trick
59:05 - The United Front: You & Customer vs. Manager
1:01:48 - From $0 to $3 Million in ONE Month
1:03:30 - The 3-Step Championship Formula
1:06:25 - A Final Warning to All Salespeople
Are your words accidentally costing you thousands on every job? Discover how to stop competing on price and start selling true value using a secret your competitors don't know.
In episode 32 of the Wisdom of Wrench podcast, hosts Kevin Comerford and Amanda Meyer share simple language tweaks that transform how clients see your services. Learn to move beyond being a commodity and build a brand that commands premium rates. This episode breaks down the specific words and phrases that create a luxury experience, getting clients happily involved and ready to agree to your total investment. Watch now to learn the language that will change your business.
Subscribe to the WOW Podcast:
Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg
Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657
🔧 Wrench Group: https://www.wrenchgroup.com
🔧 Wrench IG: https://www.instagram.com/wrenchgroup
🔧 Wrench FB: https://www.facebook.com/wrenchgroup
🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup
Chapters:
0:00 Are Your Services Just a Commodity?
1:08 The Secret Language That Sells More
2:44 Are Your Words Losing You Sales?
3:29 How You're Talking Yourself Out of Success
4:46 The #1 Way to Change a Client's Emotion
7:07 Never Say This "F Word" to a Client Again
8:37 Why Your "Luxury" Service Still Feels Cheap
10:00 Stop Selling Ductwork & Start Selling This
11:40 If You Sell This, You Can Only Compete on Price
12:43 The 3 Things Your Competition Talks About (That You Shouldn't)
13:37 How We Talk About Making a "Sale"
15:46 Employees vs. Team Members: Why It Matters
17:40 Are They Customers or Are They Clients?
18:31 How to Get Your Team to Use the Right Language
20:53 Stop Giving "Free Estimates" and Start Doing This
23:35 The Simple Trick to Make "Bubble Wrap" Sound Premium
25:56 The "Disneyland Fast Pass" for Your Business
27:20 What to Call "Cheap" to Make it Sound Better
28:41 The Sales Words You Need to Stop Using Immediately
30:20 Stop Calling Them Salespeople
31:46 The Most Powerful Way to End a Conversation
32:09 The One Word That Kills a Client's Confidence
33:30 The Best Response When a Client Thanks You
35:43 The Problem with "Warranty Technician"
37:50 Stop Calling it a Thermostat
38:52 How to Sell a $30 Part for $500 Without Objections
He's on pace to earn $2 million in electrical service, but it's not because he's a better technician. It's because he adopted one specific mindset that completely changed how he approaches his work, his customers, and his life.
In episode 31 of the Wisdom of Wrench podcast, host Kevin Comerford sits down with Isaiah Rubio, a top-performing electrician who reveals the power of extreme ownership. Isaiah explains how taking full responsibility for every outcome, from a messy truck to a lost sale, allowed him to triple his income and build a loyal customer base that asks for him by name. Learn how to transform your own results by mastering your mindset, improving your communication with homeowners, and implementing simple habits for daily success. This is a masterclass in professional growth and efficiency for anyone in the home service industry.
Subscribe to the WOW Podcast:
Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg
Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657
🔧 Wrench Group: https://www.wrenchgroup.com
🔧 Wrench IG: https://www.instagram.com/wrenchgroup
🔧 Wrench FB: https://www.facebook.com/wrenchgroup
🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup
Chapters:
0:00 Why Focusing On Money Is A Mistake
0:54 Meet The $2 Million Electrical GURU
2:52 Service vs. Sales: What's The Difference?
4:06 How To Get Customers To BEG For You
5:52 The #1 Skill You NEED In The Trades
7:04 From $800k To $2 Million In 2 Years
8:43 His Secret To Getting More Done
12:35 Your Messy Truck Is Costing You Money
13:56 How He Found His PASSION
16:19 The Mentor That Changed His Life
20:06 His Simple Method For Buying Tools
22:00 How He Balances Work And Family
23:04 Why He Left His Comfortable Job
27:32 The Mindset That Changed EVERYTHING
29:56 How To Explain Anything To A Homeowner
32:19 How To Stay Motivated On Bad Days
35:06 The Lesson That Forged His Mindset
37:39 Why Being A Pro Starts With Self-Care
42:32 The Magic Word To Close More Deals
48:06 How To Get The City To Work FASTER
51:56 What Is A Panel "Rejuvenation"?
57:37 How Customers Are Abusing Their Homes
1:00:43 His Advice To New Techs Who Are Struggling
What if your mindset is the reason you feel stuck? In Episode 30 of Wisdom of the Wrench, Kevin Comerford and Amanda Meyer reveal how a scarcity mindset could be sabotaging your success. Feelings of overwhelm, envy, and competition might be driving fear-based choices without you even realizing it.
Discover how to replace scarcity with an abundance mindset by focusing on gratitude, collaboration, and opportunities. This episode shows how mindset impacts relationships, career growth, and achieving balance. If you’re tired of feeling trapped, this is the shift you’ve been waiting for!
Subscribe to the WOW Podcast:
Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg
Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657
🔧 Wrench Group: https://www.wrenchgroup.com
🔧 Wrench IG: https://www.instagram.com/wrenchgroup
🔧 Wrench FB: https://www.facebook.com/wrenchgroup
🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup
Chapters:
0:00 End Overwhelm & Anxiety with This Simple Shift
2:03 Why Mindset Matters for Your Success
4:24 How to Spot a Scarcity Mindset Holding You Back
7:10 The Hidden Danger of Anxiety & Competition Over Resources
9:22 Discover the Power of Gratitude & Collaboration
12:03 How Abundant Thinking Boosts Your Influence & Relationships
14:31 Break Free from Inner Struggles & Find Abundance
16:34 Words That Shape Your Reality & Mindset
18:27 Gratitude Practices That Dramatically Change Your Life
20:14 Is Your Social Circle Helping or Hurting Your Success?
21:55 The Surprising Impact of Social Media on Your Happiness
23:31 Are You a Learner or a Knower? Why It Matters
Ever wonder how busy pros turn goals into real-life wins? Part three of this three part series on journaling reveals how Kevin utilizes his journal to set and reach his goals.
Join hosts Kevin Comerford and Amanda Meyer as they make goal setting easy to use at work and home. You’ll see how writing down what matters, breaking goals into steps, and checking in with yourself daily can help you get more done and feel balanced. If you run service calls, manage a crew, or care for a family, these honest tips show how a few minutes of journaling can spark new success, boost focus, and keep you on track, even when days get hard.
Subscribe to the WOW Podcast:
Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg
Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657
🔧 Wrench Group: https://www.wrenchgroup.com
🔧 Wrench IG: https://www.instagram.com/wrenchgroup
🔧 Wrench FB: https://www.facebook.com/wrenchgroup
🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup
CHAPTERS:
00:00 - Importance of Planning
06:35 - Weekly Planning Strategies
12:44 - Positive Focus Techniques
17:24 - Effective Setup Importance
21:04 - Action Item List Creation
22:54 - Weekly Planner Overview
34:38 - The 5 F's Explained
37:33 - Effective Parenting Techniques
42:30 - Celebrating Quarterly Wins
47:42 - Planner vs. Other Tools
51:14 - Getting Started with Planning
55:39 - Best Time of Day for Planning
58:18 - Quarterly Celebration Dinner Ideas
01:00:58 - Annual Planning Essentials
01:07:20 - Wrapping Up Insights
In this special episode, hosts Kevin Comerford and Amanda Meyer step away from the usual format to bring you an exciting update: the mid-year numbers from the GOAT Awards across the Wrench Group. This is a celebration of the top performers in every category, showcasing just how much can be achieved in only half a year.
From record-breaking revenue to jaw-dropping win rates, these results will light a fire under you to aim higher and push harder.
We’re halfway through the year, and there’s still plenty of time to claim your spot among the leaders. Tune in now and we’ll see you at the GOAT Awards in San Diego!
Subscribe to the WOW Podcast:
Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg
Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657
🔧 Wrench Group: https://www.wrenchgroup.com
🔧 Wrench IG: https://www.instagram.com/wrenchgroup
🔧 Wrench FB: https://www.facebook.com/wrenchgroup
🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup
Chapters:
0:00 - Welcome to the GOAT Half Time Show
1:26 - HVAC Sales
3:13 - HVAC Selling Techs
4:15 - HVAC Installs
5:50 - HVAC Service Rev
6:49 - HVAC Win Rate
9:02 - HVAC TGL Rev
10:39 - Plumbing Sales
12:22 - Plumbing Selling Techs
13:43 - Plumbing Installs
14:43 - Plumbing Service Rev
15:39 - Electrical Sales
17:13 - Electrical Installs
18:13 - Electrical Service Rev
19:00 - Plumbing & Electrical Win Rate
20:00 - Plumbing & Electrical TGL Rev
21:18 - All Trades Memberships - Techs
23:02 - All Trades Memberships - CCR
25:09 - Sale Recovery
26:59 - Lead Gen - Home Depot
27:56 - Lead Gen - Costco
28:50 - Safety
29:56 - Recruiter Score
31:06 - See you in San Diego!
Want to see how clear thinking can transform your business and your life? It all starts with knowing your wins and taking time to reflect. If you want more focus and less stress, this episode shows the real power of journaling.
Hosts Kevin Comerford and Amanda Meyer show how journaling brings clarity, helps you spot your wins, and sets you up for success. In this episode, discover easy ways to turn daily notes into big results, choose what really matters, and let go of stress when plans change. Learn how to use simple journaling tricks to feel thankful, get organized, and make your day count.
Clarity begins with your journal, start now and see your wins stacked up!
Start watching to see how clarity creates real results for driven men and women in home services!
Subscribe to the WOW Podcast:
Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg
Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657
🔧 Wrench Group: https://www.wrenchgroup.com
🔧 Wrench IG: https://www.instagram.com/wrenchgroup
🔧 Wrench FB: https://www.facebook.com/wrenchgroup
🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup
Chapters:
0:00 How Journaling Helped Me Overcome Big Challenges
2:01 The Daily Habit That Changed My Life
4:25 My Morning Routine—Getting Ready for Success
7:17 When and How Should You Journal? (Morning vs Night)
8:37 Write Down Your Wins and Gratitudes
13:05 How to Set Powerful Goals for Your Day
16:18 Finding Good Even in Tough Times
21:21 Turning Plans Into Action and Staying Positive
27:39 Family, Work, and Plans That Change
31:34 How Sharing Your Plans Helps Everyone Succeed
36:06 Using Your Journal in Work and Life
40:07 Why Capturing the Big and Small Moments Matters
43:28 What Makes a Great Journal? (Tips and Ideas)
46:52 Your Action Steps for a Bigger, Happier Future
You’re about to discover how three daily journaling rituals can take you from chaos to calm! See how simple journal routines turned big obstacles into wins for both work and family. In episode 25 of the Wisdom of Wrench podcast, Kevin Comerford and Amanda Meyer reveal the exact habits that helped Kevin save his business and keep hope alive, even in the hardest times.
This is part one of a special three-part series on journaling, starting with the most important step, organization. Learn how to use a journal for structure, daily victories, gratitude, and setting goals. Experience real stories, relatable challenges, and easy-to-follow habits designed for home service pros looking for a better balance, more clarity, and stronger results, at work and at home. Watch now to see how these three simple rituals can change your life!
Subscribe to the WOW Podcast:
Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg
Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657
🔧 Wrench Group: https://www.wrenchgroup.com
🔧 Wrench IG: https://www.instagram.com/wrenchgroup
🔧 Wrench FB: https://www.facebook.com/wrenchgroup
🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup
Ready to boost your home service business with recurring revenue? Discover the secrets to selling more maintenance plans in this jaw-dropping episode! Episode 24 of “Wisdom of Wrench” brings you sales insights directly from the call center floor, featuring special guest Heather Passmore, hosted by Kevin Comerford and Amanda Meyer.
Learn how proven call scripts, empathy, and real relationship-building can turn every call into an opportunity. Get real-world strategies for handling objections, following up with clients, and keeping your mindset strong during slow seasons. Hear how subtle changes in your conversations, plus the right tracking and performance habits, can lead to massive results for your team.
If you’re ready to grow your business, secure more maintenance agreements, and create lasting customer loyalty, this is the episode you can’t afford to miss!
Subscribe to the WOW Podcast:
Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg
Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657
🔧 Wrench Group: https://www.wrenchgroup.com
🔧 Wrench IG: https://www.instagram.com/wrenchgroup
🔧 Wrench FB: https://www.facebook.com/wrenchgroup
🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup
Chapters:
0:00 Top Sales Secrets from the Call Center!
2:30 Heather’s Big Break: Going from Front Desk to Superstar
4:30 Heather’s Shocking Sales Numbers (and What They Mean for You)
7:00 How Empathy and Real Conversations Boost Success
10:00 The Mindset Hacks That Keep Heather Winning
13:30 How to Reset Fast When Your Day Gets Crazy
16:00 Turning Slow Months into Money-Making Seasons
18:45 Following Up Like a Pro: Heather’s Exact Steps
22:00 When (and How) to Upsell Without Feeling Pushy
27:30 The Magic Words Heather Uses to Win Over Customers
31:30 Building Real Relationships—Not Just Making a Sale
36:30 Pricing Truths: Discount or Hold Firm?
41:00 Defusing Objections and Closing with Confidence
45:00 Tune-Ups: The Secret for More Future Sales
47:00 Heather’s #1 Rule: Listen Hard & Follow Up
51:00 Staying Strong After Tough Calls—Heather’s Advice
54:00 Be Inspired: Make Your Future Bigger Than Your Past!
Ever feel like others always have it better? Like they’re living on greener pastures while you’re stuck struggling? In this powerful episode of Wisdom of Wrench, Kevin Comerford and Amanda Meyer break down a simple but life-changing truth: the grass isn’t greener on the other side, it’s greener where you water it most.
Join us as we explore how focusing your energy on personal growth, relationships, and work leads to fulfillment and long-term success. If you’ve been caught comparing yourself to others or tempted to jump to the “next best thing,” this episode is for you. Kevin and Amanda discuss the importance of taking ownership, building gratitude, and investing in what matters most.
Discover the tools to create a thriving personal and professional life by shifting your mindset and watering your own grass.
Subscribe to the WOW Podcast:
Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg
Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657
🔧 Wrench Group: https://www.wrenchgroup.com
🔧 Wrench IG: https://www.instagram.com/wrenchgroup
🔧 Wrench FB: https://www.facebook.com/wrenchgroup
🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup
Chapters:
0:00 The Secret to Nurturing Your Own Happiness
2:25 Why Your Best Opportunities Are Right in Front of You
7:40 Mental Health Matters: The Key to Better Decisions
10:14 Energy Boost! How Taking Care of Yourself Builds Success
14:16 Gratitude & Growth: Your Path to Personal Transformation
16:46 The Unexpected Way to Stay Flexible for Life
20:09 Struggling with Envy? Here's How to Tackle It
22:20 Why Investing in Your Work Environment Pays Off Big
26:51 Complacency Is the Enemy: Keep Chopping Wood
28:49 Protect Your Company Culture Like a Garden
33:35 What You Need to Ask Before Partnering with a Small Business
35:36 The Right Way to Say Goodbye to Employees
39:32 Why Celebrating Ex-Employees Can Boost Team Morale
41:49 Rebuilding Teamwork with Returning Employees
46:10 Take Ownership: The Fast Track to Growth
Think one sale can change your life? What if you could win the entire neighborhood? Discover how this home service pro is on his way to hit $8 million in HVAC sales by mastering connections, not just closing calls.
Join host Kevin Comerford as he sits down with Bud Viniconis from Morris Jenkins Heating and Air, a top performer redefining what’s possible in HVAC sales. In this episode, you’ll hear the secrets behind lasting neighborhood trust, the mindset that fuels career growth, and how team support and practical preparation lead to huge success. Whether you’re in HVAC, electrical, sales, or customer service, you’ll learn real-world strategies for tackling objections, building lasting relationships, and finding inspiration for both work and family. Don’t miss this Wisdom of Wrench episode designed for motivated home service professionals striving for more.
Subscribe to the WOW Podcast:
Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg
Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657
🔧 Wrench Group: https://www.wrenchgroup.com
🔧 Wrench IG: https://www.instagram.com/wrenchgroup
🔧 Wrench FB: https://www.facebook.com/wrenchgroup
🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup
He closed $3M in electrical sales by solving problems, NOT selling. Want to know how? Get ready for an eye-opening conversation that will change how you think about sales forever.
In Episode 21 of Wisdom of Wrench Podcast, host Kevin Comerford sits down with electrical sales expert Wolfgang Kiess, who shares how he turned an apprentice role into $3 million in sales. But he didn’t get there by focusing on numbers, he built trust, solved customer problems, and mastered his craft.
Don’t miss Wolfgang’s insights on creating real connections, continuous learning, and why putting people first is the ultimate strategy for excelling in home services.
Subscribe to the WOW Podcast:
Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg
Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657
🔧 Wrench Group: https://www.wrenchgroup.com
🔧 Wrench IG: https://www.instagram.com/wrenchgroup
🔧 Wrench FB: https://www.facebook.com/wrenchgroup
🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup
Chapters:
0:00 Sales Success: Solve Problems, Not Numbers
2:27 Wolfgang’s Journey: Service to Electrical Sales
7:07 Starting Over: Challenges in Texas
9:00 Apprentice to Sales Pro: Wolfgang’s Path
12:58 Unlocking Potential Through Encouragement
15:12 The Power of Customer Connections
18:47 Master Your Craft to Succeed
20:41 Learn Daily: Books, Podcasts, and Tips
24:06 Build Trust by Understanding Customers
25:46 Work-Family Balance: Key to Happiness
29:14 Serve Clients Like They’re Family
31:01 Self-Awareness Drives Success
34:57 Handling Stress for Better Balance
37:15 Diet and Mental Health Habits
41:11 Protein and Treats: Wolfgang’s Diet
43:07 Adapting to Commission-Based Pay
47:10 Taking Control in Sales Calls
49:09 Nail First Impressions on Service Calls
52:39 Rapport Builds High-Value Sales
54:35 Boost Revenue with Sales Recovery
58:28 Admit Uncertainty, Build Trust
1:00:26 Confidence Comes from Learning
What if this simple mindset shift could unlock stronger client relationships, higher profits, and a better work-life balance? In this episode of Wisdom of Wrench, hosts Kevin Comerford and Amanda Meyer dive deep into how letting go of ego could be the secret to growing your home service business faster than ever.
Join Kevin and Amanda as they uncover why prioritizing relationships over ego, and sometimes your bank account, can help you close more deals, retain clients, and build trust that lasts long after a job is done. Through real-world examples like handling tough customers and rethinking road rage, this episode highlights what every HVAC, sales, and electrical pro needs to know for meaningful success.
Subscribe to the WOW Podcast:
Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg
Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657
🔧 Wrench Group: https://www.wrenchgroup.com
🔧 Wrench IG: https://www.instagram.com/wrenchgroup
🔧 Wrench FB: https://www.facebook.com/wrenchgroup
🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup
Chapters:
0:00 Stop Arguing and Start Winning in Relationships
2:32 Success Secret: Rich Relationships Over Being Right
7:37 How “Being Right” Can Ruin Your Business and Life
10:18 Control Anger: The Key to Emotional Power
15:02 From Ego to Top Salesperson
17:27 Why Listening to Clients Leads to More Sales
21:41 The Secret to Saving Relationships: Selfless Giving
24:05 Rich or Right during your commute?
27:25 Master Empathy: Transform Frustration into Understanding
29:20 Workplace Harmony: Stop Blaming, Start Solving
33:33 Avoid Client Fallout: Protect Your Income and Reputation
35:54 Admit Mistakes: The Key to Deeper Connections
40:21 Vulnerability Builds Trust: Relationships That Last
42:31 How Self-Awareness Can Strengthen Every Relationship