In this episode, we sit down with Hassan Sharaf, Senior Director of Product for Ventures within Just Eat Takeaway.com. Think of Hassan’s team as the special ops of product development and innovation. They're relentlessly efficient, highly collaborative, laser-focused, and always tackling the company's biggest bets. Hassan takes us inside this high stakes world, from launching game changing loyalty programs to experimenting with AI, in-car food ordering and next-gen advertising.
We sat down with Jerome to talk about his fascinating journey which began as employee #1 in Just Eat Spain 14 years ago. From those early days, launching the website, signing up restaurant partners himself, acting as the first Customer Service agent, to now overseeing one of the most profitable market segments, Jerome shares the principles that guide him. These include his mantras like the triple A approach, the importance of supply or that the main duty of leaders is to absorb complexity and transmit clarity. Having actively contributed to the majority of the company's transformations, Jerome offers a unique perspective on what it takes to stay competitive in an ever-changing industry.
In this episode, Terence shares his blueprint on how diversity and inclusion can be made an integral part of any organisation and how it should lead to better decision making. We also dive into the significance of Black History month (October in Europe) and how all of us can expand our knowledge and shift our perspectives to be more inclusive.
As the executive sponsor of the ABLE at JET community and global advocate for accessibility, Ian shares his insights on how we approach the topic at scale in an organization spanning 20 markets. With a career combining digital marketing and customer service across several industries, Ian also shares his vision for the future of customer centricity and empowering customer service professionals to evolve their skillset to match the pace of rapidly developing technology.
In this episode we talk with Lisa Marena, Global VP of Information at Just Eat Takeaway.com, about how she ended up being in a leadership position, the importance of having a mentor and rolemodels and the STEM Ambassador Community, a community where young people connect and find out what role fits them.
Lisa’s department is responsible for providing all the internal technology, support, security and data across JET’s 20 markets and is made up of approximately 800 professionals. On top of being one of the most senior tech leaders at JET, Lisa is the global sponsor of JET’s STEM Community and one of the key forces behind JET’s Early Careers Program.
Just Eat Takeaway.com's success is only possible through investing and growing together with its partners. In this episode, we talk to Amy Heather, who leads the large team managing all strategic accounts and partnerships for a key market - the United Kingdom. Hear about the lessons from Amy's career journey, her philosophy on building motivated teams and what makes strategic partnerships unique at JET.
People will never forget how you make them feel". Those are words our guest, Amanda, lives by and they are equally true for customers, partners or team members.
As managing director for Ireland at Just Eat Takeaway.com (JET) for 12+ years, she tells us how the delivery and tech industry has continued to change while the only constant has been the importance of hiring and developing good people.
We also talk about how data has transformed JET and put the company in a unique position to generate industry insight reports which help governments, partners and consumers make better decisions.
In this episode, we deep dive into leadership and how being at the service of your team is vital to creating a space for people to thrive. We also explore how the food delivery industry played an honorable role in keeping restaurants alive during COVID and how parenting triplets has taught our guest about efficiency and effective processes.
In this episode we talk to Maurine Alma, Chief Marketing Officer at Just Eat Takeaway.com, about the unique and surprisingly broad scope of marketing at JET, her fascinating journey from a trained biologist to marketing expert, the parallels between science and marketing and how embracing change can help you build your career in perhaps unexpected but amazing ways.
In this episode we talk to Robert Stewart, Director of Engineering at SkipTheDishes, the Canadian brand of Just Eat Takeaway.com, about how to continuously improve diversity within the tech industry and the importance of confronting your own biases. We discuss the challenges and opportunities of a global merger, the benefits of truly trusting your team and Robert’s progressive philosophy when it comes to people development and motivation.
Imad was one of the first 20 people to join Takeaway.com more than 14 years ago, now a company with over 10.000 employees. Today, he is heading the European B2B business of Just Eat Takeaway.com. He talks to us about how he experiences JET as a new company every year, why you need to keep taking risks in order to move fast and a revolutionary way to spark employee happiness by giving them a unique financial benefit focused on their love for food.
‘To deliver food, we need a planet.’ Isn’t that the truth? In this episode we speak with Jaz Rabadia, Global Head of Responsible Business, about the opportunities and challenges companies like Just Eat Takeaway.com face in a world that demands sustainability. We discuss what responsible business means at JET, why sustainability isn’t an obstacle to profitability and how leadership based on personal experience, inclusion and diversity creates better teams.
Sales works a bit differently at Just Eat Takeaway.com. Since the company is a food delivery platform, a sale for us is a new restaurant deciding to join us and offer their menu online. But how do you manage this when you have more than 600,000 restaurants globally and are constantly looking to add more? Hear from Guido Fambach, EVP of Sales, on how we scale our global sales organization to function like a well-oiled machine driven by our professional sales teams in each country. Learn about key principles of management, mindset and goal setting that are needed for any ambitious sales team and how when sales is done right not only we win, but also our restaurant partners.
Snoop Dogg and Katy Perry. Not the two smallest names in the business. In this episode Susan O’Brien, Global VP of Brand, will tell us how the partnership between JET and these artists came to be, what her role is in empowering young talented women in a global organization such as JET and why food and music are very alike.
‘Don’t call them challenges, call them realities. And deal with them.’ That is the spirit of Just Eat Takeaway.com's CTO, Mert Öztekin, and his team. In this episode he explains why it’s so inspiring to work on tech that millions of people use everyday, including yourself. And exactly what those challenges, or realities, are that he and his team face. He also talks about the importance of appreciating neurodiversity to create a strong culture that drives innovation.
As one of the fastest growing tech companies of the last decade, Just Eat Takeaway.com would not exist without data. Or as Daniël Bos, Global Director of Data and Analytics (DNA), says: "Data is truth." But how do you make sure everybody in the company interprets data the same way? And how do you develop a culture where sharing knowledge and stimulating growth is the standard?
Building a strong product team requires diversity in many different aspects. Tune it to Yasmin Ferdousbarin, Global Product Director for Consumers, to hear how diversity for her goes far beyond just gender and ethnicity. Learn about the dynamic F.A.I.L. approach to development JET teams have and how acting fast and learning fast can help build agility as part of your DNA.
Want to know more about working at JET? Go to careers.justeattakeaway.com
We asked Marta Terffa, Head of Courier Operations, what it takes to go from celebrating the first 100,000 food orders to handling millions of orders on a weekly basis. How important is ownership and personal leadership? How do you align your own speed of growth with that of the company? But also, how do you align the different speeds within a team? And how do you grab the chance to develop yourself within the company? Or as she puts it: 'With great growth, comes great opportunity’.
Want to know more about working at JET? Go to careers.justeattakeaway.com
What you wish to kindle in others must first burn within yourself’. When listening to Katharina it’s clear that there’s a flame burning within her. Actually, it’s more like a scorching fire! Being the Managing Director of Germany and Country Manager of Austria, she realises that the fast pace of the company is not always the same pace of the employees. And how do you deal with that?
In this episode of #WeAreJET Katharina explains how listening, truly listening, is a key skill as a leader and she tells us why there’s always room in her schedule to talk to her, no matter your job title. We hope you enjoy this conversation with Katharina Hauke!
Want to know more about working at JET? Go to careers.justeattakeaway.com
What do you do when you see an opportunity, but the job needed to do it doesn’t exist yet? Right, you create the job yourself. Marijn Luchtman, Global Head of Sponsorship at JustEatTakeaway.com, did just that. She and her team manage multi-million Euro sponsorship deals with UEFA and more than ten of their football leagues. Tune in to this episode to hear the story of how Marijn pursued the opportunity to create the job of her dreams and build a global team from scratch. She talks about the lessons learned along the way and the essential practices to keep a team motivated when their scope of work multiplies exponentially due to the growth of the business.
Want to know more about working at JET? Go to careers.justeattakeaway.com
