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UX Research Geeks
UXtweak
65 episodes
1 week ago
UX Research Geeks is unsurprisingly a podcast all about User Experience, Design, Research, and everything that goes along with it. It is hosted by a senior UX researcher and overall a badass human Tina Ličková, brought to you by UXtweak (www.uxtweak.com), an all-in-one UX research tool. Join us in geeking out over research with senior researchers, designers, speakers, CEOs, startup founders, and many many more. See what's Tina – UX Reasearch Geeks host up to: https://www.linkedin.com/in/lickova/ If you have any inquiries about the podcast, write to us at geekspodcast@uxtweak.com
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Technology
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All content for UX Research Geeks is the property of UXtweak and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
UX Research Geeks is unsurprisingly a podcast all about User Experience, Design, Research, and everything that goes along with it. It is hosted by a senior UX researcher and overall a badass human Tina Ličková, brought to you by UXtweak (www.uxtweak.com), an all-in-one UX research tool. Join us in geeking out over research with senior researchers, designers, speakers, CEOs, startup founders, and many many more. See what's Tina – UX Reasearch Geeks host up to: https://www.linkedin.com/in/lickova/ If you have any inquiries about the podcast, write to us at geekspodcast@uxtweak.com
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Technology
Episodes (20/65)
UX Research Geeks
Jake Burghardt | Recycling research | #64

Jake Burghardt, author of "Stop Wasting Research," discusses how organizations leave valuable insights unused from past studies and explains how this happens due to poor preparation, lack of accountability, and weak integration into planning. He emphasizes that activating existing research requires active knowledge management beyond just repositories, and offers practical ways researchers can extend their impact by prioritizing insights across studies and making past research accessible during planning cycles.


👉 If you have any tips on fantastic speakers from across the globe, feedback, or any questions, we’d love to hear from you. Reach out to geekspodcast@uxtweak.com


🔎 Do you want to know more? Check out this episode at:

https://www.uxtweak.com/podcast/jake-burghardt-recycling-research


Episode highlights

00:01:38 - About Jake 

00:05:13 - How we waste research 

00:07:45 - Why we forget about research findings 

00:12:30 - Research acceptance in teams 

00:17:25 - Promoting research for decision-making  

00:22:08 - Research and knowledge management 

00:27:14 - Final thoughts


About our guest Jake Burghardt


Jake Burghardt is a consultant, author, and speaker at IntegratingResearch.com. His mission is to shift expectations in the tech industry so that almost every important product roadmap, prioritization, and design decision is grounded in research about people and real-world systems.


Jake helps organizations drive product value, outcomes, and quality by:

- Extracting more impact from existing research assets

- Achieving a useful mix of new research in collaborative communities of practice

- Integrating insights into crucial product decisions


Jake has 20+ years of experience in product research, vision, planning, design, and experimentation. Previously, he owned insight activation initiatives in Amazon’s Retail and Alexa divisions. Before working within research communities, Jake consulted on products in a range of domains, including “new space” engineering, power plant operation, cockpit avionics, genetics instrumentation, creative production, and financial trading.


🔎 Where to follow Jake

LinkedIn


👉 Did you know that UXtweak also offers a series of webinars packed with practical knowledge for UX professionals? Check out the episode with Stéphanie Walter, where she talks about overcoming the challenges of enterprise UX: https://www.youtube.com/live/d9p4ShC_fMA?si=eYEl_S0UErpJiT4B 


About this podcast:

Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them. 


🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈


🐝 Where to follow UXtweak:

LinkedIn / Instagram / YouTube / Facebook / Twitter

Show more...
2 weeks ago
31 minutes 55 seconds

UX Research Geeks
Amanda Di Dio | Balancing user needs with technological capabilities in product development | #63

Amanda Di Dio, VP of Partnerships and Operations at Optimistic Design, discusses the challenge of balancing user needs with technological constraints in product development.


She shares her approach of treating users as active stakeholders, involving them in co-creation and continuous decision-making to shape product visions, prioritize features, and validate solutions.


👉 If you have any tips on fantastic speakers from across the globe, feedback, or any questions, we’d love to hear from you. Reach out to geekspodcast@uxtweak.com


🔎 Do you want to know more? Check out this episode at:

https://www.uxtweak.com/podcast/amanda-di-dio-user-needs-and-technological-capabilities


Episode highlights

00:03:09 - User needs and technological capabilities

00:07:45 - Example of co-creation with users

00:15:00 - Conversations with users and stakeholders

00:19:06 - Conversations with technical teams

00:22:32 - Lessons from Amanda's practice

00:27:19 - Importance of continuous learning


About our guest, Amanda Di Dio 

Amanda is an experienced delivery strategist and program lead known for her expertise in collaborating with multidisciplinary teams.


She has a proven track record in strategizing, planning, and executing research strategies, as well as designing and delivering digital experiences across multiple industries.


Amanda is currently the VP of Partnerships + Operations at Optimistic Design. Lately, Amanda's focus has been on the education sector, where she has developed key partnerships with the Bill & Melinda Gates Foundation, Khan Academy, MDRC, and USC Shoah Foundation.


Additionally, she supports edtech organizations in integrating equity-centered approaches into their product R&D processes, playing a crucial role in their growth, support, and capacity building.


🔎 Where to follow Amanda

LinkedIn


👉 Did you know that UXtweak also offers a series of webinars packed with practical knowledge for UX professionals? Check out the episode with Stéphanie Walter, where she talks about overcoming the challenges of enterprise UX: https://www.youtube.com/live/d9p4ShC_fMA?si=eYEl_S0UErpJiT4B 


About this podcast:

Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them. 


🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈


🐝 Where to follow UXtweak:

LinkedIn / Instagram / YouTube / Facebook / Twitter

Show more...
1 month ago
29 minutes 52 seconds

UX Research Geeks
uxcon special w/ Bryce Johnson | Accessibility and inclusive design | #62

Get 10% off your conference passes with our special code "uxtweakatuxcon". Tickets available at uxcon.io.


Bryce, an inclusive designer at Microsoft and co-founder of the Inclusive Tech Lab, discusses the inclusive design process and the philosophy he adopted to create accessible and inclusive products with and for people with disabilities, especially in the gaming industry. Bryce also gives practical advice on where and how to engage with different users to create more accessible and inclusive designs. 


👉 If you have any tips on fantastic speakers from across the globe, feedback, or any questions, we’d love to hear from you. Reach out to geekspodcast@uxtweak.com


🔎 Do you want to know more? Check out this episode at:

https://www.uxtweak.com/podcast/bryce-johnson-accessibility-and-inclusive-design/


Episode highlights

00:02:09 - Inclusive design approach and philosophy

00:01:32 - Motivation for inclusive design 

00:05:57 - The Xbox adaptive controller  

00:08:38 - AI and accessibility

00:10:51 - Participatory design and research 

00:19:16 - Advice for researchers


About our guest Bryce Johnson 

Bryce is an inclusive designer for Microsoft Windows + Devices, where he is devoted to ensuring Microsoft products are accessible. Bryce initiated and designed the Inclusive Tech Lab at Microsoft, which has now hosted over twenty thousand visitors; it is a facility where people can explore how people with disabilities interact with Microsoft products and services. He strives to design systems of accessibility enhancement, like the Surface Adaptive Kit, across our devices. Bryce is one of the inventors of the Xbox Adaptive Controller and a proud member of the Microsoft Adaptive Accessories team.


🔎 Where to follow Bryce

LinkedIn


👉 Did you know that UXtweak also offers a series of webinars packed with practical knowledge for UX professionals? Check out the episode with Stéphanie Walter, where she talks about overcoming the challenges of enterprise UX: https://www.youtube.com/live/d9p4ShC_fMA?si=eYEl_S0UErpJiT4B 


About this podcast:

Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them. 


🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈


🐝 Where to follow UXtweak:

LinkedIn / Instagram / YouTube / Facebook / Twitter

Show more...
2 months ago
22 minutes 57 seconds

UX Research Geeks
Olivia Ponedel | Using user insights to bring teams together | #61

Olivia Ponedel, a meticulous product designer, discusses her experience of working at different startups and acting as a middleman to bridge the gaps between product, sales, and engineering teams and users. She shares how research in startups requires flexibility, close collaboration, and finding ways to connect user insights to business priorities to have an impact on product decisions. 


👉 If you have any tips on fantastic speakers from across the globe, feedback, or any questions, we’d love to hear from you too. Reach out to geekspodcast@uxtweak.com


🔎 Do you want to know more? Check out this episode at:

https://www.uxtweak.com/podcast/olivia-ponedel-using-user-insights-to-bring-teams-together


Episode highlights

00:01:23 Olivia’s background 

00:03:06 Olivia’s role in Finix Payments 

00:08:11 Research methods and prioritization 

00:18:44 Reflections on UX research 

00:21:32 Closing thoughts


About our guest Olivia Ponedel


Olivia is a meticulous product designer with deep experience bringing user empathy and clarity to complex systems—from consumer fintech and enterprise logistics to payment processing workflows. At the time of this recording, she led the design of no-code payment tools at Finix Payments, helping drive the company’s expansion from software platforms to direct merchants. Olivia now works at Meta, where she leads design for effective business communications in the advertiser experience. 


🔎 Where to follow Olivia

LinkedIn


👉 Did you know that UXtweak also offers a series of webinars packed with practical knowledge for UX professionals? Check out the episode with Stéphanie Walter, where she talks about overcoming the challenges of enterprise UX: https://www.youtube.com/live/d9p4ShC_fMA?si=eYEl_S0UErpJiT4B 


About this podcast:

Welcome to UX Research Geeks, where Tina Ličková,  a researcher and strategist, talks with researchers from around the globe about topics that matter to them. 


🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈


🐝 Where to follow UXtweak:

LinkedIn / Instagram / YouTube / Facebook / Twitter

Show more...
2 months ago
24 minutes 8 seconds

UX Research Geeks
Hannah Knowles | Freedom in UX Research | #60

Hannah Knowles, a senior UX Researcher with over 10 years of experience in the field, discusses freedom in UX research. She talks about achieving flexibility in UX research, what it means to do things your own way, and how to have fun while doing UX research. She gives great practical advice on organizing research processes, adjusting frameworks for more effective research, and building relationships with other teams. 


👉 If you have any tips on fantastic speakers from across the globe, feedback, or any questions, we’d love to hear from you too. Reach out to geekspodcast@uxtweak.com


🔎 Do you want to know more? Check out this episode at:

https://www.uxtweak.com/podcast/hannah-knowles-freedom-in-ux-research


Episode highlights

00:00:34 Hannah’s journey into UX research 

00:04:23 Defining freedom in UX research 

00:11:36 Breaking the rules in UX research 

00:21:03 Dealing with boredom in research 

00:22:54 Automating and gamifying recruitment  

00:24:36 Adopting to constraints and stakeholder management 

00:31:43 Integrating research into daily activities

00:31:43 Changes in public sector research 

00:37:44 Being bold and practical in research

00:40:08 Final thoughts 


About our guest Hannah Knowles

Hannah is a UX researcher with over a decade of experience helping product teams make smarter, faster decisions. She has a thing for working on public sector services, the grittier the better, and nothing is grittier than healthcare (especially women's health).


She worked her way up the chain to be head of research, but she just couldn’t keep away from the hustle of a product team. Instead, she’s focused on how to scale down UX research methods so even the leanest teams can get some insight.

Her mantra? Good research comes in small packages. 


🔎 Where to follow Hannah

LinkedIn

 

👉 Did you know that UXtweak also offers a series of webinars packed with practical knowledge for UX professionals? Check out the episode with Stéphanie Walter, where she talks about overcoming the challenges of enterprise UX: https://www.youtube.com/live/d9p4ShC_fMA?si=eYEl_S0UErpJiT4B 


About this podcast:

Welcome to UX Research Geeks, where Tina Ličková,  a researcher and strategist, talks with researchers from around the globe about topics that matter to them. 


🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈


🐝 Where to follow UXtweak:

LinkedIn / Instagram / YouTube / Facebook / Twitter

Show more...
3 months ago
37 minutes 22 seconds

UX Research Geeks
Chui Chui Tan | Mastering cross-cultural research | #59

Chui Chui, a cross-cultural researcher and strategist, discusses how to do cross-cultural research and why simply hiring a local research agency in the new market might not be the best approach. Chui Chui also shares practical tips and exercises on how to get buy-in from your stakeholders.


👉 If you have any tips on fantastic speakers from across the globe, feedback, or any questions, we’d love to hear from you too. Reach out to geekspodcast@uxtweak.com


🔎 Do you want to know more? Check out this episode at:

https://www.uxtweak.com/podcast/chui-chui-tan-mastering-cross-cultural-research


Episode highlights

00:01:32 - Cross-cultural research and strategy 

00:03:33 - Case study: A dating app in Japan 

00:06:37 - Understanding cultural ecosystems

00:14:21 - Cultural activation toolkit 

00:21:50 - Practical tips for cultural research 

00:25:16 - Challenges in cross-cultural research

00:29:38 - Planning and recruitment considerations 

00:39:58 - Conclusion and resources


About our guest Chui Chui Tan 

Chui Chui Tan is a cross-cultural strategist, advisor and author of Research for Global Growth: Strategies and Guidance for Cross-Cultural Insights. For over two decades, she has helped companies like Spotify, Netflix, Fiverr and Bumble expand and thrive in more than 50 markets, not by simply translating content but by culturalising their product strategies, proposition and growth plans through deep cultural and market intelligence.

She works closely with product and UX teams to uncover the hidden cultural assumptions in design and decision-making, helping them build experiences that resonate globally and feel local everywhere.

Chui Chui also advises at board and C-suite level, guiding leadership teams through international growth, cross-market complexity and culturally-informed innovation so products and businesses don’t just scale, they land.


🔎 Where to follow Chui Chui

LinkedIn


👉 Did you know that UXtweak also offers a series of webinars packed with practical knowledge for UX professionals? Check out the episode with Stéphanie Walter, where she talks about overcoming the challenges of enterprise UX: https://www.youtube.com/live/d9p4ShC_fMA?si=eYEl_S0UErpJiT4B 


About this podcast:

Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them. 


🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈


🐝 Where to follow UXtweak:

LinkedIn / Instagram / YouTube / Facebook / Twitter


Show more...
3 months ago
40 minutes 55 seconds

UX Research Geeks
Tadeas Adamjak | UX research resistance insights | #58

Tadeas Adamjak discusses the most common objections to UX research and how to overcome them using understanding, communication, and persistence. He stresses the importance of building alliances and maintaining regular conversations with stakeholders. 


👉Note: This conversation is based on our Dealing with Resistance in UX Research report. 


👉 If you have any tips on fantastic speakers from across the globe, feedback, or any questions, we’d love to hear from you too. Reach out to geekspodcast@uxtweak.com


🔎 Do you want to know more? Check out this episode at:


Episode highlights

  • 00:01:36 – Meet the Head of Growth at UXtweak 
  • 00:01:48 – Challenges in UX research 
  • 00:04:52 – Common objections and their impact 
  • 00:07:55 – Top objections to UX research
  • 00:10:16 – Best strategies to overcome objections 
  • 00:14:43 – Tips for effective UX research 
  • 00:28:51 – Leveraging AI in UX research 


About our guest Tadeas Adamjak

Tadeas Adamjak is a CX/UX consultant and Head of Growth at UXtweak, a UX research platform that supports hundreds of research, product, and design teams worldwide. He is also one of the team members behind industry initiatives, including the 'Dealing with Resistance to UX Research' report, 'AI in UX Research' report, and Research Recruities: Award for the Best Recruiting Stories.


🔎 Where to follow Tadeas

LinkedIn 


👉 Did you know that UXtweak also offers a series of webinars packed with practical knowledge for UX professionals? Check out the episode with Kevin Liang, where he talks about driving strategy in reactive environments.


About this podcast:

Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them. 


🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈


🐝 Where to follow UXtweak:

LinkedIn / Instagram / YouTube / Facebook / Twitter

Show more...
4 months ago
30 minutes 29 seconds

UX Research Geeks
Bansi Mehta | Legacy systems, users, and enterprise realities| #57

Bansi discusses her journey working with legacy systems, especially in healthcare and B2B. She dives into the tricky parts of updating old software, balancing the needs of users and businesses, and how to make things better without breaking what’s already working. 

👉 If you have any tips on fantastic speakers from across the globe, feedback, or any questions, we’d love to hear from you too. Reach out to geekspodcast@uxtweak.com

🔎 Do you want to know more? Check out this episode at:

https://www.uxtweak.com/guides/podcast/bansi-mehta-legacy-systems/


Episode highlights

  • 00:07:32 – Key traits of legacy systems
  • 00:09:56 – Balancing Big Picture and Deep Research
  • 00:17:21 – Aligning business and research goals
  • 00:21:50 – The importance of edge cases
  • 00:24:36 – Managing power users vs. novices
  • 00:28:08 – Connect with Bansi on LinkedIn


About our guest Bansi Mehta

Bansi Mehta is a seasoned UX design leader with over 15 years of experience, having worked at Aims Digital, 3D PLM, and Cybage. In 2011, she founded Koru Technologies (rebranded as Koru UX Design LLP in 2017), aiming to bring consumer-grade UX to B2B and enterprise applications. What began as a vision to improve workplace UX has since evolved into a leading design agency specializing in B2B products and healthcare software solutions for North America. Bansi has led successful projects for clients such as eClinicalWorks, Redwood Software, and EasyHealth, using user-centered design to drive business success. Her mission is to craft meaningful user experiences that address complex business needs while improving daily user interactions.


🔎 Where to follow Basi

LinkedIn 


👉 Did you know that UXtweak also offers a series of webinars packed with practical knowledge for UX professionals? Check out the episode with Kevin Liang, where he talks about driving strategy in reactive environments: https://www.youtube.com/watch?v=HZVm112Io4k&list=PLHN9Xnxn7kezRonCw0uACirsurAYEGhNA&index=9&ab_channel=UXtweak 


About this podcast:

Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them. 


🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈


🐝 Where to follow UXtweak:

LinkedIn / Instagram / YouTube / Facebook / Twitter

Show more...
5 months ago
29 minutes 33 seconds

UX Research Geeks
Su Milazzo | Building effective operations in design and research | #56

Su Milazzo talks about the role of operations in UX, especially where design and research operations overlap. She explains that operations work to reduce friction and improve workflows for internal teams, using empathy and change management to help them succeed.

👉 Note: We apologize for the recording quality, which has been affected by technical difficulties. 

👉 If you have any tips on fantastic speakers from across the globe, feedback, or any questions, we’d love to hear from you too. Reach out to geekspodcast@uxtweak.com

🔎 Do you want to know more? Check out this episode at:

https://www.uxtweak.com/podcast/su-milazzo-building-effective-operations/

Episode highlights

  • 00:03:02 - Defining Operations
  • 00:12:17 - Empathy and Observability in Research Ops
  • 00:21:01 - The Benefits of Ops
  • 00:27:10 - The Need for Specialized Ops Roles
  • 00:30:20 - What Makes a Good Design Ops Practitioner?
  • 00:33:32 - Closing Thoughts

About our guest Su Milazzo

Su Milazzo is a design and product operations leader with over 10 years of experience driving change in UX and cross-functional operations. She has a proven track record leading global teams to create user-centered solutions for both internal and external clients. 

Su specializes in blending design, strategy, and operations with a strong focus on empathy, inclusive practices, and collaboration across all levels of an organization.

🔎 Where to follow Su

LinkedIn 

👉 Did you know that UXtweak also offers a series of webinars packed with practical knowledge for UX professionals? Check out the episode with Kevin Liang, where he talks about driving strategy in reactive environments: https://www.youtube.com/watch?v=HZVm112Io4k&list=PLHN9Xnxn7kezRonCw0uACirsurAYEGhNA&index=9&ab_channel=UXtweak 

About this podcast:

Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them. 

🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈

🐝 Where to follow UXtweak:

LinkedIn / Instagram / YouTube / Facebook / Twitter

Show more...
6 months ago
35 minutes 13 seconds

UX Research Geeks
SPECIAL: Learnings from interviewing 50 researchers w/Tina Lickova

The episode features Marek Štrba interviewing Tina Ličková about what she's learned through the 50 episodes of UX Research Geeks. The conversation highlights key takeaways from past guests, such as trust in research, structuring reports, and the role of research ops in building sustainable practices. Tina also shares her personal growth and how the podcast has influenced her work.

👉 If you have any tips on fantastic speakers from across the globe, feedback, or any questions, we’d love to hear from you too. Reach out to geekspodcast@uxtweak.com

🔎 Do you want to know more? Check out this episode at:

X

You can find the entire webinar here: https://www.youtube.com/watch?v=q91P9TqDq-c&ab_channel=UXtweak

Episode highlights

  • 00:04:05 – Tina’s journey from advertising to UX research

  • 00:08:12 – The evolution of the UX Research Geeks podcast 

  • 00:18:47 – The importance of trust in B2B UX research and building rapport with participants (Insights from Stephanie)

  • 00:23:10 – Lessons on research ops: Why starting with infrastructure from day one matters (Insights from Julian)

  • 00:28:50 – Tina's reflections on balancing research craft with podcasting

  • 00:34:12 – Insights on cultural perspectives in UX research 

About Tina ličková 

Tina Lickova is a digital product expert specializing in research and product strategy. She helps clients to discover new business opportunities as well optimize existing products. She is also a host of UXR Geeks podcast and an aspiring product manager.

🔎 Where to follow Tina and Marek

Tina Ličková/ Marek Štrba

About this podcast:

Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them. 

🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈

🐝 Where to follow UXtweak:

LinkedIn / Instagram / YouTube / Facebook / Twitter

Show more...
6 months ago
47 minutes 15 seconds

UX Research Geeks
Glenn Stevens | Why not to ask why | #55

In this episode, Glenn, a UX research consultant, shares his insights on why asking "why" in user research can sometimes be a terrible idea. He explains how psychology plays a role in people’s ability to truthfully answer "why" questions and how asking them can lead to rationalization, giving us responses that may not reflect true motivations.

👉 If you have any tips on fantastic speakers from across the globe, feedback, or any questions, we’d love to hear from you too. Reach out to geekspodcast@uxtweak.com

🔎 Do you want to know more? Check out this episode at:

https://www.uxtweak.com/podcast/glenn-stevens-why-not-to-ask-why/

Episode highlights

  • 00:03:30 – Why asking "why" in user research can be problematic
  • 00:05:43 – The psychology behind people's inability to explain why truthfully
  • 00:12:28 – Using storytelling as a more effective method for gathering insights
  • 00:17:18 – The dangers of rationalization in interviews and how to avoid it
  • 00:29:59 – Why asking "why" in surveys can be more acceptable
  • 00:32:03 – Where to follow Glenn for more insights

About our guest Glenn Stevens

Glenn, a research strategist based in Belgium, helps organisations advance their research practice and de-risk their decisions by gaining evidence about what their customers need and want. He mixes qualitative and quantitative methods to observe what people need, ask them about it or measure it. Driven to enhance the effectiveness and validity of insights, he's passionate about optimising research design and finetuning questions and tasks.

Over nearly a decade as a UX contractor, he's partnered with clients like Ahold Delhaize, Novartis, Accountable, Belfius, Auth0 and Red Cross. Currently, he helps ING expand their research methodologies, influence and reach.

🔎 Where to follow Glenn 

LinkedIn 

👉 Did you know that UXtweak also offers a series of webinars packed with practical knowledge for UX professionals? Check out the episode with Kevin Liang, where he talks about driving strategy in reactive environments.

About this podcast:

Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them. 

🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈

🐝 Where to follow UXtweak:

LinkedIn / Instagram / YouTube / Facebook / Twitter

Show more...
7 months ago
33 minutes 48 seconds

UX Research Geeks
SPECIAL: Oghenetejiri Agbodoroba | Women in Design | #54

In this special International Women’s Day episode, we talk with Tejiri Agbodoroba, a Nigerian UX designer, about her journey into tech, the challenges women face, and the impact of mentorship. She shares how community support shaped her career and why empathy from men matters.

👉 If you have any tips on fantastic speakers from across the globe, feedback, or any questions, we’d love to hear from you too. Reach out to geekspodcast@uxtweak.com

🔎 Do you want to know more? Check out this episode at:

https://www.uxtweak.com/podcast/oghenetejiri-agbodoroba-women-in-design/

Episode highlights

  • 00:04:42 – Challenges of being a female designer in Nigeria
  • 00:07:09 – The importance of mentors and role models
  • 00:15:39 – Barriers women face in tech 
  • 00:24:03 – Empathy as the key for men to support women in tech 
  • 00:25:25 – Where to follow Tejiri 

About our guest Tejiri

Tejiri is a product designer using research and user experience design to build products at scale. Her background is in computer engineering and she transitioned into design after taking up a graphic design role at a non-profit organization. Her overarching goal is to consistently gain depth in interactive technology and explore how interactive components can enhance relationships with people, products, and services in an increasingly digital future.

She thrives in fostering and nurturing developer communities. Currently, she serves as a Google Developer Group Warri Organizer and the Ambassador for the Women TechMakers in Warri, Delta State, Nigeria. These developer communities are inspiring as many people as possible to embrace technology as the new literacy. Her goal is to be in the forefront of advancing tech talents in Africa, empowering communities and driving transformational change in the tech sector through mentoring and workshop facilitation.

🔎 Where to follow Tejiri

LinkedIn / Instagram 

👉 Did you know that UXtweak also offers a series of webinars packed with practical knowledge for UX professionals? Check out the episode with Kevin Liang, where he talks about driving strategy in reactive environments.

About this podcast:

Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them. 

🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈

🐝 Where to follow UXtweak:

LinkedIn / Instagram / YouTube / Facebook / Twitter

Show more...
8 months ago
26 minutes 38 seconds

UX Research Geeks
Gloria Osardu | Turning research into impact | #53

Gloria discusses the role of UX research in organizations, emphasizing how researchers communicate their impact. She shares insights on aligning research with business goals, collaborating with stakeholders, and scaling research efforts. She also touches on the challenges researchers face, from proving their value to navigating company structures, and offers practical advice on making research a key part of decision-making.

👉If you have any tips on fantastic speakers from across the globe, feedback, or any questions, we’d love to hear from you too. Reach out togeekspodcast@uxtweak.com

🔎 Do you want to know more? Check out this episode at:

https://www.uxtweak.com/podcast/gloria-osardu-turning-research-into-impact/

Episode highlights

  • 00:01:40 - 4 moments that shaped Gloria’s perspective on research
  • 00:09:40 - Measuring UX research impact
  • 00:19:27 - The role of researchers in decision-making
  • 00:24:23 - Communicating research impact as a team of one 
  • 00:30:18 - Book recommendations for researchers and leaders 
  • 00:32:27 - Where to follow Gloria Osardu

About our guest Gloria

Gloria Osardu, Ph.D., is a research and insights business executive who started out as a computer scientist before diving into the world of research and insights; how people interact with technology. Today, she heads Global UX Research at Yahoo Inc., guiding Product, Design, and Brand/Marketing teams to turn insights into action. Before Yahoo, she led global research teams across Gen AI, SaaS, Education, Supply Chain, Finance/Fintech, Payroll, and Federal Government Contracting. She focuses on ethical, accessible research and believes durable insights in a world of big data and AI are key to de-risking business and customer experience decisions.

🔎 Where to follow Gloria 

LinkedIn /Instagram /X

👉Did you know thatUXtweak also offers a series of webinars packed with practical knowledge for UX professionals? Check out theepisode with Kevin Liang, where he talks about driving strategy in reactive environments:https://www.youtube.com/watch?v=HZVm112Io4k&list=PLHN9Xnxn7kezRonCw0uACirsurAYEGhNA&index=9&ab_channel=UXtweak 

About this podcast:

Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them. 

🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at:https://www.uxtweak.com/ 👈

🐝 Where to follow UXtweak:

LinkedIn /Instagram /YouTube /Facebook /Twitter

🐝 Where to Follow UXtweak:

LinkedIn - https://www.linkedin.com/company/uxtweak/

Instagram - https://www.instagram.com/uxtweak/

YouTube - https://www.youtube.com/@uxtweak

Facebook - https://www.facebook.com/uxtweak/

Twitter - https://twitter.com/UXtweak

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8 months ago
33 minutes 55 seconds

UX Research Geeks
Satyam Kantamneni | Bringing research to the C-suite | #52

Satyam talks about the role of research in organizations, focusing on its connection to leadership and business goals. He explains how researchers can align their work with business needs, share findings effectively, and position research as a key part of decision-making.

👉 Join Tina on February 5th for a live webinar where she shares her biggest takeaways from interviewing 50 researchers around the globe. She’ll reveal behind-the-scenes stories about how the podcast started, how guests and topics are selected, and give a sneak peek into what’s coming in 2025. 

👉 Don’t miss it - sign up now! https://www.meetup.com/ux-research-meetups/events/305513708/?eventOrigin=group_upcoming_events 

Episode highlights

  • 00:01:12 – Satyam’s journey into design and research
  • 00:04:12 – Who owns research in companies?
  • 00:07:10 – Why research belongs near leadership
  • 00:13:31 – Explaining the need for research to clients
  • 00:20:19 – Connecting research to business goals
  • 00:27:26 – Insights from Satyam’s book

About our guest

Satyam is a leader in experience design, co-founder of UXReactor, and creator of the PragmaticUX framework. 

Before founding UXReactor, Satyam led design teams at Citrix and PayPal, focusing on making design part of business strategy. An alumnus of Harvard Business School and Stanford’s Design Thinking program, he is dedicated to showing that great UX isn’t just about better products - it drives innovation across organizations.

🔎 Where to follow Satyam 

👉 If you have any tips on fantastic speakers from across the globe, feedback, or any questions, we’d love to hear from you too. Reach out to geekspodcast@uxtweak.com

👉 Did you know that UXtweak also offers a series of webinars packed with practical knowledge for UX professionals? Check out the episode with Kevin Liang, where he talks about driving strategy in reactive environments: https://www.youtube.com/watch?v=HZVm112Io4k&list=PLHN9Xnxn7kezRonCw0uACirsurAYEGhNA&index=9&ab_channel=UXtweak 

About this podcast:

Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them. 

🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈

🐝 Where to follow UXtweak:

LinkedIn / Instagram / YouTube / Facebook / Twitter

Show more...
9 months ago
30 minutes 28 seconds

UX Research Geeks
Stefan Barac | Making accessibility a standard | #51

Stefan shares personal stories and practical approaches to accessibility, discussing how inclusive design can create better products and experiences for everyone.

👉 If you have any tips on fantastic speakers from across the globe, feedback, or any questions, we’d love to hear from you too. Reach out to geekspodcast@uxtweak.com.

🔎 Do you want to know more? Check out this episode at:

https://www.uxtweak.com/podcast/stefan-barac-accessibility/

Episode highlights

  • 00:02:07 – Stefan’s personal journey with accessibility
  • 00:19:28 – Examples of accessibility challenges in manufacturing
  • 00:28:20 – Medication and temporary disabilities in accessibility
  • 00:32:14 – Testing as the key to accessible design
  • 00:33:46 – Where to follow Stefan’s journey

About our guest

Stefan is an expert in designing accessible technology and creating ergonomic products that are both practical and usable for diverse audiences. He leads large-scale projects across various industries, including transportation, city planning, medical technology, and manufacturing.

As the cofounder of incluthon.com, Stefan focuses on connecting accessibility experts with businesses, helping them understand accessibility needs and empowering them to create inclusive solutions.

He emphasizes the importance of involving the audience in the creation process, stating: "Include people with disabilities in your product teams!" 

Stefan’s vision is to use accessibility as a jump-off point for product innovations beyond the visual level.

🔎 Where to follow Stefan

 LinkedIn 

👉 Did you know that UXtweak also offers a series of webinars packed with practical knowledge for UX professionals? Check out the episode with Kevin Liang, where he talks about driving strategy in reactive environments.

About this podcast:

Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them. 

🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈

🐝 Where to follow UXtweak:

LinkedIn / Instagram / YouTube / Facebook / Twitter

Show more...
9 months ago
35 minutes 1 second

UX Research Geeks
Mariana Salgado | Value of a designer in designing for participation | #50

Mariana discusses her work in participatory design, focusing on immigration policies and public services in Finland. She shares how designers can improve public policy creation, support inclusive dialogues, and turn data into practical outcomes.

👉 If you have any tips on fantastic speakers from across the globe, feedback, or any questions, we’d love to hear from you too. Reach out to geekspodcast@uxtweak.com

🔎 Do you want to know more? Check out this episode at:

https://www.uxtweak.com/podcast/mariana-salgado-designing-for-participation/

Episode highlights

  • 00:02:30 – Mariana’s move to Finland
  • 00:05:11 – Using participatory design in Helsinki’s urban development
  • 00:10:45 – Designers’ role in shaping public policies
  • 00:20:28 – Participatory design in public services

About our guest Mariana Salgado

Mariana Salgado is a senior designer and researcher specializing in service and interaction design with a focus on participatory methods. She produces and hosts Diseño y Diáspora, a podcast on design for social change in Spanish, Portuguese, and English, with 570 episodes and 6,000 monthly listeners, making it the most popular design podcast in Latin America. Currently, Mariana works as a service designer at ICOS ERIC, contributing to the EU project IRISCC.

Her career includes leading Inland Design, a Finnish innovation lab for immigration services, and collaborating on cultural heritage, global health, and participatory projects with diverse communities. Mariana has also worked as a researcher, lecturer, and co-founder of a design studio.

🔎 Where to follow Mariana 

 LinkedIn / Podcast

👉 Did you know that UXtweak also offers a series of webinars packed with practical knowledge for UX professionals? Check out the episode with Kevin Liang, where he talks about driving strategy in reactive environments.

About this podcast:

Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them. 

🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈

🐝 Where to follow UXtweak:

LinkedIn / Instagram / YouTube / Facebook / Twitter

Show more...
10 months ago
33 minutes 10 seconds

UX Research Geeks
Chloe Sharp | Making products that matter | #49

Chloe Sharp shares how research supports innovation, focusing on connecting with stakeholders, measuring ROI, and aligning research with business objectives. She discusses her experiences in helping companies make informed decisions and develop products that meet user needs while balancing creativity and business strategy.

👉 If you have any tips on fantastic speakers from across the globe, feedback, or any questions, we’d love to hear from you too. Reach out to geekspodcast@uxtweak.com

🔎 Do you want to know more? Check out this episode at:

https://www.uxtweak.com/podcast/chloe-sharp-making-products-that-matter/

Episode highlights

  • 00:01:27 – Chloe Sharp’s diverse research background
  • 00:05:00 – Explaining the value of research to skeptical stakeholders
  • 00:12:14 – Finding opportunities for innovation through research
  • 00:17:08 – Presenting insights in ways that drive action
  • 00:21:12 – Advice for researchers exploring project management roles

About our guest Chloe Sharp

Dr Chloe Sharp has built her career around research and innovation. She began as a Research Fellow before transitioning to the commercial sector as a Social Researcher at a UK Catapult. She later joined an AI startup, focusing on user and market research, and co-founded a research and grant writing consultancy, helping charities, startups, and scale-ups develop products. After exiting the consultancy, Chloe worked in the finance sector as a Product Manager, gaining new perspectives on research. Her experiences inspired her book, Make Products That Matter, a practical guide to creating user-focused products. She now runs Sharp Insight, an innovation consultancy focusing on bringing ideas to reality and navigating change and uncertainty in the process.

🔎 Where to follow Chloe 

 LinkedIn / Website 

About this podcast:

Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them. 

🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈

🐝 Where to Follow UXtweak:

LinkedIn / Instagram / YouTube / Facebook / Twitter

Show more...
11 months ago
23 minutes 59 seconds

UX Research Geeks
Kelly Jura | How user research shaped a brand: a case study | #48

Kelly discusses the rebranding of Screencast-O-Matic to ScreenPal, focusing on the research and user feedback that drove the change. She explains the challenges of aligning brand perception with user needs and managing a global market transition effectively.

👉 If you have any tips on fantastic speakers from across the globe, feedback, or any questions, we’d love to hear from you too. Reach out to geekspodcast@uxtweak.com

🔎 Do you want to know more? Check out this episode at:

https://www.uxtweak.com/podcast/kelly-jura-user-research-rebranding/

Episode highlights

  • 00:01:42 – Combining brand and user experience roles at ScreenPal
  • 00:12:53 – Methods used to validate and select new brand name
  • 00:18:40 – Data-driven rebranding decisions
  • 00:21:07 – Communicating the benefits and value of rebranding to leadership

About our guest Kelly Jura

Kelly Jura is a design leader who is driven by the ways that people interact with ideas. Throughout her career, she leverages her deep understanding of brand and behavior, gaining patents, accolades and widespread public acclaim on the way.

🔎 Where to follow Kelly

 LinkedIn / Website

About this podcast:

Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them. 

🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈

🐝 Where to Follow UXtweak:

LinkedIn / Instagram / YouTube / Facebook / Twitter

Show more...
11 months ago
30 minutes 16 seconds

UX Research Geeks
Kate Towsey | Scaling Research Ops | #47

Kate explores scaling research within organizations, building effective infrastructure, and crafting strategies for solo or small teams. She also touches on her book, Research That Scales, and offers insights on drawing inspiration from fields like librarianship and systems thinking.

👉 If you have any tips on fantastic speakers from across the globe, feedback, or any questions, we’d love to hear from you too. Reach out to geekspodcast@uxtweak.com

🔎 Do you want to know more? Check out this episode at: 

https://www.uxtweak.com/podcast/kate-towsey-scaling-research-ops/

Episode highlights

  • 00:01:38 – Recent release of Research That Scales
  • 00:02:56 – What inspired Kate to write a book on research operations
  • 00:11:14 – Research operations as infrastructure
  • 00:14:12 – Addressing the unique needs of large, complex research teams
  • 00:20:51 – Strategy tips for a team of one
  • 00:29:40 – Finding inspiration for research ops outside the UX field

About our guest Kate Towsey

Kate Towsey is an independent advisor, coach, and educator. For more than a decade, she has been at the forefront of ResearchOps. The inventor of the widely used acronym PWDR (pau·duh) for “people who do research,” Kate also wrote some of the earliest blog posts about setting up research operations, founded the ResearchOps Community, and launched the #WhatisResearchOps movement, putting ResearchOps on the map.

In 2019, she stepped back from the ResearchOps Community and started the Cha Cha Club, a members’ club for full-time ResearchOps professionals, which she runs to this day. Over twenty years, Kate has delivered operations in e-commerce, education, government, retail, and tech. She built and managed the Atlassian ResearchOps team, widely recognised as the benchmark for scaling research services and systems to hundreds of people. 

🔎 Where to follow Kate

 LinkedIn / Website / Cha Cha Club / Substack

About this podcast:

Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them. 

🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈

🐝 Where to Follow UXtweak:

LinkedIn / Instagram / YouTube / Facebook / Twitter

Show more...
12 months ago
34 minutes 23 seconds

UX Research Geeks
Steve Bromley | The world of games user research | #46

Steve shares insights from his decade in gaming research, discussing the contrast between indie studios and larger companies. He covers the challenges faced in game research, ethical concerns when working with children, and provides advice on breaking into a career in game research.

👉 If you have any tips on fantastic speakers from across the globe, feedback, or any questions, we’d love to hear from you too. Reach out to geekspodcast@uxtweak.com

🔎 Do you want to know more? Check out this episode at: 

https://www.uxtweak.com/podcast/steve-bromley-games-user-research/

Episode highlights

  • 00:02:04 – Steve’s background in gaming research
  • 00:05:49 – Comparing work with indie studios and larger companies
  • 00:18:23 – Challenges of research in games
  • 00:28:36 – Ethical considerations when conducting research with children
  • 00:31:16 – Tips for starting a career in game research

About our guest Steve Bromley

Steve is an experienced user research consultant based in London, specializing in building new user research teams and conducting user research for video games. He’s the author of Building User Research Teams and How To Be A Games User Researcher.

He is also the director of gamesuserresearch.com, where he provides consultancy and runs playtests for game studios. With a passion for advancing games user research, Steve regularly speaks at global conferences and shares his expertise through writing.

🔎 Where to follow Steve

LinkedIn / Website

About this podcast:

Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them. 

🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈

🐝 Where to Follow UXtweak:

LinkedIn / Instagram / YouTube / Facebook / Twitter

Show more...
1 year ago
36 minutes 52 seconds

UX Research Geeks
UX Research Geeks is unsurprisingly a podcast all about User Experience, Design, Research, and everything that goes along with it. It is hosted by a senior UX researcher and overall a badass human Tina Ličková, brought to you by UXtweak (www.uxtweak.com), an all-in-one UX research tool. Join us in geeking out over research with senior researchers, designers, speakers, CEOs, startup founders, and many many more. See what's Tina – UX Reasearch Geeks host up to: https://www.linkedin.com/in/lickova/ If you have any inquiries about the podcast, write to us at geekspodcast@uxtweak.com