David Mitchell joins us on the podcast to share how he stepped into the CEO role at Grassroots IT, why co-leadership works, and what it takes to evolve beyond the traditional MSP model. We also talk AI, burnout, hybrid work, and why getting out of the weeds is easier said than done.

Mark Andersen, founder of Andersen IT, joins Two Sides of the Table to talk about building trust with clients, growing through professional services, and challenging the traditional MSP sales model.

In this episode of Two Sides of the Table, guest Paul Mangano unpacks what it means to lead an MSP in a market shaped by rising customer expectations, evolving technology and AI.

In this episode, we’re joined by Ashley Knowles to talk about what it takes to grow an MSP in today’s environment. From building partnerships to getting in front of your ideal customer, we explore what is working and what to leave behind.

Kayla and Peter explore how MSPs can stay competitive by embracing new technologies, adapting to shifting customer expectations, and avoiding burnout. From AI tools to business mindset, this episode is all about building long-term resilience.

In this episode, Kayla and Peter unpack what financial health really means for MSPs. From managing margins and customer concentration to tracking the right metrics and paying yourself properly, they share practical strategies to improve profitability and build long-term stability.

Kayla and Peter share what sustainable growth really looks like for MSPs. From financial planning to team structure and timing, this episode covers the key decisions that help you scale with confidence and avoid common pitfalls.

In this episode, Kayla and Peter share how MSPs can build stronger vendor partnerships to unlock bigger opportunities, improve deal flow, and support long-term growth. From account mapping to choosing the right vendors, they break down what it takes to get real value from your partner ecosystem.

In this episode, Kayla and Peter break down what it takes to prepare for and execute a successful M&A deal in the IT space. From knowing when you're ready to sell, to understanding due diligence, and working with advisors, they share real experiences and practical advice for business owners considering the next step.

Kayla and Peter share how MSPs can streamline operations by using the right tools, mapping processes, and applying automation where it matters most.

Kayla and Peter unpack how MSPs can price services effectively and communicate value with confidence. Learn what works, what to avoid, and how to align pricing with the outcomes your clients care about.

Discover how MSP and IT leaders can create high-performing teams through clear communication, trust, and a culture that supports growth and accountability.

In this episode, we explore what actually works when it comes to MSP marketing. Learn how to define your value, build the right audience, and measure meaningful results.

From common pitfalls in IT sales to structuring a repeatable sales process and mastering discovery calls—we’re breaking down exactly what it takes to build a sales process that works.

In this episode Kayla and Peter dive into some of the biggest challenges facing TSP’s today and how to solve them.

In this episode, we introduce Kayla and Peter, exploring their backgrounds, how they built their businesses, and what led them into the IT industry. This episode sets the stage for Two Sides of the Table, giving listeners a glimpse into the perspectives and conversations to come.