Join Casey Roberts, Founder of STAT Recovery Services, as he uncovers how suppliers lose revenue through deductions, chargebacks, and other opportunity areas within the retail supply chain. Casey breaks down real-world insights on thinking like a retailer, preventing profit erosion, and optimizing the supplier-retailer relationship. From root cause analysis to strategic recovery tactics, you'll gain the tools to spot issues early, fix them permanently, and boost long-term profitability. If yo...
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Join Casey Roberts, Founder of STAT Recovery Services, as he uncovers how suppliers lose revenue through deductions, chargebacks, and other opportunity areas within the retail supply chain. Casey breaks down real-world insights on thinking like a retailer, preventing profit erosion, and optimizing the supplier-retailer relationship. From root cause analysis to strategic recovery tactics, you'll gain the tools to spot issues early, fix them permanently, and boost long-term profitability. If yo...
Join Casey Roberts, Founder of STAT Recovery Services, as he uncovers how suppliers lose revenue through deductions, chargebacks, and other opportunity areas within the retail supply chain. Casey breaks down real-world insights on thinking like a retailer, preventing profit erosion, and optimizing the supplier-retailer relationship. From root cause analysis to strategic recovery tactics, you'll gain the tools to spot issues early, fix them permanently, and boost long-term profitability. If yo...
What if there was a "third place" in retail media that went beyond product pages and high-level brand communications? Brad Godwin, SVP of CPG Partnerships at Breaktime Media, reveals how brands can create meaningful connections with shoppers through personalized digital experiences. The retail landscape is evolving rapidly, with value now encompassing far more than just price. Today's consumers seek experiences, trust, and relationships with brands. Breaktime Media addresses this by building...
Radio personality Jon Williams opens up about the art of authentic endorsements and his journey from failed baseball aspirations to becoming one of Northwest Arkansas' most recognizable voices. Williams shares how he pioneered a unique business model where he receives no salary from his radio station, instead earning his living entirely through commissions from brand partnerships. What sets Williams apart isn't just his entrepreneurial approach, but his unwavering commitment to exclusi...
In this episode of The Retail Journey, Simone Parry, former Vice President of Private Brands for Consumables at Walmart, joins us to discuss how private brands are evolving in today’s retail environment. She reflects on her time at Walmart, where she worked across cross-functional teams to build private label strategies, improve supplier partnerships, and support category performance. Now with High Impact Analytics, Simone leads Growth & Development. She has been integral in launching Hig...
Ever wonder what happens when purpose drives a business more than profit? In this captivating conversation, Bill and Sheila Ford, founders of Ozark Mountain Bagel Company, reveal how a chance question – "Hey, you want to open a bagel shop?" – transformed their lives and the Northwest Arkansas food scene. The Fords share their remarkable journey from careers in oil refining and education to becoming beloved bagel entrepreneurs. After running a successful bagel shop in Oklahoma for eight years...
When we sat down with Jeff Clapper, President and CEO of 8th & Walton, we knew we'd get insights on supplier training – but our conversation revealed something much more profound about the evolving retail landscape. From its origins teaching suppliers about Walmart's culture and systems to today's comprehensive support services, 8th & Walton has witnessed and adapted to dramatic shifts in what suppliers need to succeed. Jeff shares how the organization now balances urgent operational...
In this episode, we hear all about the artistic and cultural transformation happening in Northwest Arkansas as we chat with Jill Wagar, the visionary director of the Momentary and senior director at Crystal Bridges. Explore Alice Walton's profound philanthropic endeavors, including the Art Bridges Foundation, designed to bring art to communities nationwide. We discuss the collaborative spirit that drives Alice Walton’s visionary projects, from free museum admission policies supported b...
Join us for a captivating conversation with Joe Murphy, the trailblazing founder of ShelfSight, as he shares his remarkable journey from a sales career to becoming a product management visionary. ShelfSight is transforming the way we understand product listing pages on Walmart, offering groundbreaking insights into search rankings, ratings, and reviews. With Joe's expertise, we reveal how blending organic and paid traffic strategies can revolutionize online sales and enhance digital shel...
Explore Bentonville, Arkansas with Brandon Gengelbach, President and CEO of the Greater Bentonville Area Chamber of Commerce. Brandon shares what drew him to Northwest Arkansas, including professional opportunities and his love for cycling. We dive into Bentonville's unique vibe, blending local entrepreneurship, major corporations like Walmart, and a thriving community spirit.Hear how the Chamber fosters business growth, connects Walmart employees with the community, and champions Bentonville...
Discover the transformative power of an integrated store and online strategy as we explore the journey with Reid Thornton and Adam McFain, the brilliant minds behind Spark Strategy. From their serendipitous beginnings at Walmart to the innovative solutions they crafted for the retail giant, Reid and Adam share about the transformative power of an integrated store and online strategy. Reid recounts a chance encounter with Walmart's chief merchant that led him to Arkansas, while Adam reflects o...
Curious about the secret sauce behind Walmart's successful private brands? Tune in to hear Simone Parry, former Vice President of Private Brands for Consumables at Walmart, share her incredible journey from South Africa to the US. Simone’s insights into her roles at Unilever, Pick and Pay, and Massmart offer a fascinating look at the variations in private brand penetration across markets. She also recounts her personal experiences of relocating her family and managing prominent brands across ...
Imagine the transformative power of a marketplace that not only thrives on quality products but also on the stories of the people who craft them. That's precisely the vision Kaylynn Jordan, the founder of Ethical Sourcing Network and Global Purpose, walks us through in our latest chat. Kaylynn's passion for India and the rights of workers in the global supply chain paints a vivid picture of the challenges and triumphs in connecting conscientious manufacturers with major U.S. retailers. Her na...
Curious about how Walmart tackles disasters with precision and preparedness? Join us in a conversation with Jen Enssle, Walmart's Director of Supply Chain Emergency Operations, as she shares her strategies for managing emergencies like hurricanes and tornadoes. From meticulous contingency planning to educating store operators, Jen gives us a front-row seat to the intricate process that keeps Walmart stores running smoothly even during natural disasters.
Embark on a digital odyssey with Toby Teeter, a former law student turned internet entrepreneur extraordinaire. As Toby narrates his transformation from a legal eagle to a digital marketing maven, he spills the secrets behind creating an online business empire that started with humble one-page websites. Journey with us through the origins of Toby's forays into affiliate marketing, the serendipity of unexpected partnerships, and the thrill of taking his ad network, Valid Click, to the public s...
As we journey through the winding path of retail adventures, Andrew Mull, the savvy head of sales at Flybar, joins us to unravel his tapestry of experiences. His rise from Michigan's retail roots to the forefront of Walmart's sales floor is a story of grit, innovation, and a keen eye for what shoppers truly want. Through engaging tales, Andrew paints a picture of his transition from the foundational lessons at United Legwear to the thrill of capturing a Walmart buyer's attention with a unique...
Prepare to be mesmerized by Creighton Kiper, Vice President of Merchandising at Walmart for Beauty as he shares expert insights into the beauty industry's seismic shifts and strategies. This episode is an invitation to peek behind the curtain of Walmart's innovative approach to beauty in 2024, from cutting-edge cosmetics and hair care to the digital transformation propelled by the pandemic. You'll hear firsthand how agility and online engagement have reshaped consumer behavior, fostering a cu...
Get ready to unlock the secrets of retail analytics success with James Harris as he joins Charles Greathouse to explore the transformative impact of High Impact on small brands navigating the complex world of Walmart. With James' rich expertise in analytics, replenishment, and sales, we expose the unbalanced battlefield where smaller suppliers frequently find themselves outgunned. Our expansive discussion covers the necessity of a robust support system and a well-rounded team to meet the stri...
Unlock the secrets to successful category growth with the wisdom of Todd Rupp, the 'Todd Father' of Category Management, as he navigates the intricacies of evolving retail landscapes at High Impact. Our Director of Category Growth shares his transformative journey from sales to category mastery, focusing on the power of aligning with consumer needs rather than solely pushing brands. This episode is a treasure trove of insights as we discuss best practices in retail analytics, the transition f...
Embark on a flavor-packed journey with Brandon Pogue, CEO of TruLabs, as he shares the remarkable pivot from construction and real estate to the burgeoning industry of natural health products. Brandon recounts how a passion for palatable supplements led to the creation of TruLabs, where great taste meets potent efficacy. You'll be privy to the innovative steps taken to produce a unique pre-workout system that tackles fatigue head-on. As our conversation unfolds, learn how he infuses his work ...
Are you ready to navigate the turbulent seas of data-driven decisions, especially the upcoming move from DSS to Walmart Luminate? Anchor yourself with our hosts, Charles Greathouse and James Harris, as we chart a course through the coming transition from DSS to Walmart Luminate. We're here to help you understand the differences between basic and charter access, and the potential benefits of charter. We'll also share about the new innovations and advantages that Walmart Luminate has to of...
Join Casey Roberts, Founder of STAT Recovery Services, as he uncovers how suppliers lose revenue through deductions, chargebacks, and other opportunity areas within the retail supply chain. Casey breaks down real-world insights on thinking like a retailer, preventing profit erosion, and optimizing the supplier-retailer relationship. From root cause analysis to strategic recovery tactics, you'll gain the tools to spot issues early, fix them permanently, and boost long-term profitability. If yo...
