Get insider access to the world of restaurant finance, franchising, and innovation in this episode featuring John Hamburger, Founder of the Restaurant Finance Monitor and the Restaurant Finance & Development Conference (RFDC) - coming to LAs Vegas November 10-12. Discover the secrets behind the industry’s most influential event: who attends, what hot topics and surprise deals emerge, and how trends in technology, labor, and delivery are reshaping the future. From exclusive keynote speakers to in-depth operator-focused sessions, you’ll hear why this conference is a can’t-miss event for decision-makers, investors, and operators alike.
Join us for a special episode of the TechBytes podcast as Rob Grimes sits down with Manuel Valdes, CTO of GoTo Foods, at FS/TEC 2025 in Orlando. Discover how GoTo Foods is redefining the restaurant industry through digital transformation, unified platforms, and innovative technology. Manuel shares insights on operational efficiency, AI adoption, and the challenges of managing diverse brands. Whether you’re passionate about foodservice, tech, or business innovation, this episode offers a behind-the-scenes look at the future of restaurant technology and what it takes to stay ahead in a rapidly evolving industry.
Join us as Chris Demery, Chief Technology Officer at Blaze Pizza, shares his journey through the world of restaurant innovation at FS/TEC 2025. Discover how AI, automation, and guest-centric technology are transforming the pizza industry, and hear Chris’s unique perspective on blending operations with cutting-edge tech. From speed of service to the future of hospitality, this conversation is packed with insights for anyone passionate about food, tech, or business. Don’t miss out on the latest trends and real-world stories from one of the industry’s top leaders!
In this TechBytes Spotlight, host Rob Grimes speaks with Oliver Ostertag, General Manager of Operator Cloud at PAR Technology, about how AI, voice technology, and data-driven solutions are transforming the restaurant and retail industries. From PAR’s “better together” ecosystem of hardware, software, and services to their AI-powered platform CoachAI, Ostertag explains how operators can achieve smarter, faster, and more personalized customer experiences. Discover how PAR’s global, multi-vertical strategy is helping brands optimize labor, inventory, and loyalty—while preserving the human touch that defines hospitality. A must-listen for anyone shaping the future of food tech.
Dive into the cutting-edge world of Brazilian restaurant technology with Ricardo Bomeny, CEO of BFFC. In this TechBytes episode, explore how a pioneering burger chain is revolutionizing dining through robotics, AI, and innovative customer experiences. Discover how Bob's is transforming traditional restaurants with robotic milkshake makers, digital ordering kiosks, and smart food lockers. Learn how technology isn't replacing staff, but actually increasing restaurant productivity and creating new revenue streams. From franchising insights to technological innovation, this conversation reveals why Brazil is becoming a global hotspot for restaurant tech transformation. Get ready for a journey that will change how you think about foodservice!
Dive into the world of culinary innovation with Jason Wade, VP of Strategic Operations at Parlour Pizza! This TechBytes episode explores the intersection of technology, food, and entrepreneurship across multiple industries. From revolutionary pizza dough machines to cannabis beverage ventures, Jason shares insider insights on how modern businesses leverage cutting-edge tech. Discover the secrets behind pickle pizzas, learn about cross-brand strategies, and get a behind-the-scenes look at how a dynamic company navigates multiple markets. Whether you're a foodie, tech enthusiast, or aspiring entrepreneur, this conversation offers fascinating glimpses into the future of hospitality and innovation.
Dive into the future of workforce management with Infor's Kasey Gieschen! This TechByte Spotlight reveals how cutting-edge technology is transforming hospitality staffing. Discover how AI, flexible scheduling, and innovative tools are solving the industry's biggest challenges in recruiting and retaining top talent. From gig-style labor to intelligent shift management, learn how businesses can create an employee experience that attracts and keeps the best workers. Kasey shares insider insights on using technology to meet the needs of a new generation of workers, optimize labor costs, and deliver exceptional guest experiences. It's a must-watch for anyone interested in the intersection of technology and hospitality workforce strategies.
Dive into the delicious world of Biscuit Belly with Lauren Coulter, Chief Biscuit Eater and Integrator. In this TechBytes episode, Lauren reveals how a small restaurant brand navigates technology, from consolidating complex systems to implementing innovative customer feedback tools. Learn how they balance tech integration with maintaining their unique dining experience across multiple states. Discover the challenges of scaling a restaurant concept while keeping the heart of their brand intact, and hear Lauren's candid insights on technology's role in modern restaurant management. It's a mouthwatering journey of innovation, biscuits, and strategic tech solutions that will leave you hungry for more!
Dive into the future of hospitality technology with George Brophy, Portfolio Director of the Hospitality B2B Portfolio. Discover the upcoming Hospitality Tech Expo at London's ExCel Center from September 30 - October 1, where 500 exhibitors and 15,000 industry professionals converge. This two-day event showcases groundbreaking innovations like AI-powered guest experiences, robotics, sustainability solutions, and cutting-edge tech across hotels, restaurants, and food services. From mobile room keys to smart energy management, this expo is a must-attend for hospitality professionals seeking to revolutionize their operations. Learn about keynote speakers from Raffles, Domino's, and more, and get an insider's look at the trends reshaping the hospitality industry.
Dive into the world of restaurant innovation with Mike Axiotis, President and CEO of Lehigh Valley Restaurant Group! This episode explores the perfect blend of hospitality and cutting-edge technology. Listeners will be riveted by Mike's perspective on emerging trends: smaller, eco-friendly restaurant footprints, the potential revival of automat-style dining, and the critical role of inclusivity in restaurant technology. His approach is refreshingly balanced—always keeping hospitality at the core of technological innovation. This episode offers a fascinating look at the future of dining, workforce management, and entrepreneurial spirit. Get ready for a conversation that's as flavorful as the food itself!
Join Rob Grimes and Marcus Viscidi in this TechBytes episode as they dive deep into the future of restaurant technology! Discover the must-attend fall events that are reshaping the foodservice industry, including FS/TEC, CREATE, and Global Restaurant Leadership Conference. From AI innovations to emerging restaurant technologies, this conversation reveals how cutting-edge solutions are transforming everything from employee experiences to customer interactions. Learn about the trillion-dollar foodservice landscape, hear insider perspectives on technological trends, and get a sneak peek at keynote speakers like Rob Lynch and Brett Schulman. Don't miss this insider's guide to the most exciting tech developments in restaurants!
Dive into the future of hospitality technology with industry veterans Rob Grimes, Ted Horner, and John Burns! In this episode of TechBytes, these global experts unpack the latest trends transforming hotels and restaurants. From AI's potential to robotic process automation, they explore how technology is reshaping guest experiences. Discover insider perspectives on personalization, frictionless services, and the challenges of innovation in a rapidly changing industry. Whether you're a tech enthusiast, hospitality professional, or curious about the next big thing, this conversation offers unprecedented insights into how cutting-edge technologies are revolutionizing the way we travel, stay, and interact with hospitality services.
Dive into the future of dining at the QSR Evolution Conference. Join Danny Klein, VP of Editorial at QSR/FSR, as he unveils the hottest trends transforming the restaurant industry. This year's conference in Atlanta promises five keynote speakers, seven content tracks, and exclusive insights from industry leaders like Chick-fil-A, Yum! Brands, and Sweetgreen. Discover thought provoking discussions on AI, labor strategies, technology, and catering innovations. With networking opportunities, workshops, and a star-studded lineup, this event is a must-attend for restaurant professionals looking to stay ahead of the curve. Don't miss the chance to network and learn at QSR Evolution, September 2-4.
Dive into the world of restaurant technology with Mike Nettles, CTO of Zaxby's, as he reveals the hidden tech innovations transforming foodservice. From managing crane rentals to revolutionizing pizza ordering systems, Mike shares insider insights on how cutting-edge technology is reshaping how we eat. Discover how digital platforms, AI, and smart systems are turning restaurants into high-tech manufacturing centers. Learn how industry leaders like McDonald's and Panera pioneered game-changing technologies, and why the restaurant sector is now leading innovation across multiple industries. It's a fascinating journey through the digital transformation of food service that will change how you think about your next meal.
Dive into an electrifying conversation with serial entrepreneur Sailesh Purswani as he explores the intersection of technology, wellness, and hospitality in Bangkok. Join Rob Grimes in this TechBytes episode where East meets West, revealing insights from a multi-generational business leader who's transforming how we think about wellness, technology, and personal growth. From running international hotels to understanding AI's potential, Sailesh shares his unique journey of blending heart-centered approaches with cutting-edge innovation. Discover why loving yourself is the first step to changing the world, and how technology can enhance human connection. A must-listen for entrepreneurs, tech enthusiasts, and anyone seeking inspiration!
Dive into the cutting-edge world of global retail with Jill Dvorak, SVP of Content at the National Retail Federation. In this TechBytes episode, recorded live at NRF Asia in Singapore, explore how technology is transforming retail landscapes worldwide. From AI innovations to supply chain breakthroughs, Jill shares insider perspectives on emerging trends, regional differences, and the future of retail technology. Discover why Asia is leapfrogging traditional tech adoption, how next-generation consumers are reshaping shopping experiences, and why understanding global retail ecosystems matters more than ever. A must-listen for entrepreneurs, tech enthusiasts, and anyone curious about the intersection of technology and retail.
Dive into the world of restaurant innovation with Patrick Yearout of Ivar’s Inc. In this TechBytes episode, discover how a century-old seafood institution embraces cutting-edge technology without losing its soul. Patrick shares insider secrets about transforming restaurant operations - from digital hiring to smart kitchen sensors - while maintaining the human touch that makes dining special. Learn how technology supports restaurant employees, and get an exclusive peek of a multi-concept restaurant group that's revolutionizing the industry. Whether you're a tech enthusiast, restaurant professional, or curious foodie, this conversation offers fascinating insights into the future of dining.
Dive into the future of hospitality with John Hart, National President of Australia's Restaurant and Catering Association. In this TechBytes episode, explore how technology, immigration, and innovation are reshaping the restaurant industry. Discover the challenges of workforce shortages, the impact of cutting-edge kitchen technologies, and the unique strategies Australian restaurants are using to survive and thrive. From delivery trends to workforce training, John provides insider insights into global restaurant dynamics. Learn how one industry leader is tackling productivity challenges, navigating complex regulations, and preparing for the next generation of foodservice.
Dive into the world of restaurant technology with Dawn Gillis, Golden Corral's CIO, as she reveals the game-changing innovations transforming foodservice. From convenience store evolution to pandemic survival strategies, this episode unpacks how AI, cybersecurity, and smart technologies are reshaping dining experiences. Discover insider insights on adapting to changing consumer demands, the critical role of technology in modern restaurants, and how brands like Golden Corral are reimagining everything from group reservations to off-premise dining. Whether you're a tech enthusiast, restaurant professional, or curious foodie, this conversation offers a fascinating glimpse into the future of how we eat, order, and experience food.
Dive into the cutting-edge world of cybersecurity with Ken Ogami from Palo Alto Networks. In this TechBytes episode, we explore how digital transformation is revolutionizing retail and hospitality. Discover why these industries are leading technological innovation, the critical importance of securing complex digital ecosystems, and how AI is reshaping customer experiences. Ken shares insider insights from his unique journey from retail CISO to industry solutions expert, revealing the challenges and opportunities in protecting modern businesses. Learn how cloud-first strategies and comprehensive security platforms are defending against emerging cyber threats while enabling seamless digital experiences across global markets.
