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Tea and Timbits
Scott Snowden + Andy Baqone
104 episodes
21 hours ago
Global perspectives on business development to help you prosper. "Business Development" is so much more than sales and marketing. This podcast is for motivated business leaders dealing with complexity, wanting to make changes happen. Brought to you weekly by Andy Baqone and Scott Snowden, you'll get validation that you're on the right track and you'll come away with new ideas to accelerate your plans. From the rocky shores of Lake Ontario and the dreary streets of London, this transatlantic duo opine about the things they wish they'd known long ago - most of which they've just figured out.
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Management
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All content for Tea and Timbits is the property of Scott Snowden + Andy Baqone and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Global perspectives on business development to help you prosper. "Business Development" is so much more than sales and marketing. This podcast is for motivated business leaders dealing with complexity, wanting to make changes happen. Brought to you weekly by Andy Baqone and Scott Snowden, you'll get validation that you're on the right track and you'll come away with new ideas to accelerate your plans. From the rocky shores of Lake Ontario and the dreary streets of London, this transatlantic duo opine about the things they wish they'd known long ago - most of which they've just figured out.
Show more...
Management
Business
Episodes (20/104)
Tea and Timbits
Bonus Week: Healthy-ish

In this episode, we toss aside the spreadsheets and strategy decks to talk about something more primal—like whether we can still function after a Spartan race or a surprise Swedish frost. We explore how keeping your body moving (even if just to the fridge) can lead to a sharper mind, better leadership, and fewer contracts that make you want to cry in legalese.

We also poke fun at those hyper-polished health gurus and their “12-week miracle” programs that ignore little things like time zones, toddlers, and the trauma of delayed flights. Instead, we keep it real—hydration, walking, and the radical act of just not giving up. Plus, a heartfelt conversation about burnout, executive guilt, and why “just push through” is terrible advice.

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1 week ago
17 minutes 49 seconds

Tea and Timbits
Content & Branding - Building a Plan and Sticking to It

Ever feel like your content plan is just a fancy spreadsheet collecting digital dust? In this episode, we explore why so many businesses struggle to build and stick to a content or branding strategy — and how to fix it before everything catches fire (metaphorically... hopefully).

We share a real-world example of a top-tier company that hit rock bottom due to a missing sales plan, zero accountability, and more Excel spreadsheets than actual action. From shock-and-awe interventions to brainstorming your way to 52 weeks of content in just 2 hours, we’ve got tips, tough love, and a few chuckles along the way.

Spoiler: Having a content calendar doesn’t mean anything if no one’s actually using it. Let’s change that.

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2 weeks ago
23 minutes 35 seconds

Tea and Timbits
Content & Branding - Personalization

In this episode, we dive into the thrilling (yes, thrilling!) world of personalization in business—how to nail it without making people feel like they're being followed by a marketing drone. We share tales from the trade show trenches, wrestle with the fine line between helpful and creepy, and explore how to read the digital tea leaves your prospects leave behind.

You’ll hear us break down:

  • Why being genuine beats being polished (slides out of order? Still gold!)

  • How to use website analytics without looking like a stalker

  • The three layers of personalization: Who, What, and When

  • Why it’s not just about getting the deal—the post-sale experience matters even more

Plus, the ever-reliable wisdom of “just be yourself,” even if you’re slightly frazzled and arriving late to a virtual recording. Classic us.

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3 weeks ago
23 minutes 20 seconds

Tea and Timbits
Content & Branding - Knowing Your Audience

From Milwaukee trade show floors to global maritime boardrooms, we reflect on what it really means to know your audience—and why that tired phrase doesn't cut it anymore.

We chat about the power of segmentation beyond just industry buckets, the magic of micro case studies, and the real MVP of modern marketing: resonance. Plus, we spill the tea on how AI can help personalize messaging without sucking your soul dry.

If you’ve ever screamed into the LinkedIn void wondering why no one clicks your beautifully crafted content… this one’s for you.

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4 weeks ago
21 minutes 19 seconds

Tea and Timbits
Content & Branding - Mapping the Buyer Journey

In our (yes, we made it—cue the confetti!), we kick off our October theme: Content & Branding Strategies by diving headfirst into the wild world of mapping the buyer journey. If you’ve ever thrown up your hands mid-sales cycle yelling, “Why are they ghosting us?!”, this one's for you.

We reflect on our own trade show tales (some glorious, some...not), break down why most buyer journeys resemble spaghetti more than a staircase, and explore how to build a revenue-operating system that actually makes sense. We cover why cross-functional input is crucial, how AI tools can (actually) help, and why it’s not about your process—it's about theirs.

Spoiler: it’s messy, non-linear, and buyers change their minds 3.1 times on average. You’ll laugh, you’ll cry, you’ll want to workshop your pipeline.

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1 month ago
23 minutes 3 seconds

Tea and Timbits
Business New Year - Tradeshow Mastery

In this episode, we leap headfirst into fall — aka the “Business New Year” — and trade show season. We spill the beans on prepping for events, navigating awkward booth chats, and following up without sounding like a desperate ex. Andy shares a cautionary tale about a supplier who nose-dived from hero to horror story, reminding us all how fragile reputation can be. Meanwhile, we debate whether booking a follow-up at a cocktail party is charming or just weird. If you’re gearing up for conference chaos, this one’s for you.

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1 month ago
25 minutes 41 seconds

Tea and Timbits
Business New Year - International Expansion

It’s the Business New Year and we’re kicking things off with a globe-trotting topic—international expansion! This week, one of us is podcasting from a Polish hotel (with surprisingly good Wi-Fi), and we’re diving into the joys of taking your business beyond borders.

We unpack everything from AI-enhanced productivity to why blindly opening a foreign office is the corporate equivalent of ordering sushi at a gas station. You'll learn why your ideal buyer matters more than red tape, the pitfalls of hybrid models, and how to tell if a country is ready for what you're selling—or if they’d rather you just sell them newspapers.

If you’ve ever thought, “Let’s just go to Europe!”—stow your passport for a moment and listen up.

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1 month ago
22 minutes 41 seconds

Tea and Timbits
Business New Year - Customer Experience

We’re back from our weather updates across the globe (you're welcome) to kick off the “Business New Year” with a bang—or at least with fewer bad pitches. In this episode, we dig into the surprisingly elusive art of customer experience and why your 20-slide company history isn’t winning you any deals.

Andy shares a story of a pitch so generic it could've been written by a chatbot in 2011, and we riff on how tailored value, consistency, and cross-functional support are the real MVPs of customer loyalty. We also dive into why renewal doesn't always mean contracts—it means relevance.

If you're looking for ideas on how to stand out without just shouting louder, this one’s for you.

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1 month ago
19 minutes 56 seconds

Tea and Timbits
Business New Year - Getting Ready for Q4

We’re declaring September the Business New Year and kicking off Q4 like it’s January 1st — minus the gym membership guilt and broken resolutions. In this episode, we talk about how to reset after the summer slowdown, re-energize your team, and approach the last quarter with purpose and momentum.

Scott shares how a casual conversation with his wife turned into a full-blown account growth strategy (and a two-page template), while we both reflect on how September offers a clean slate — for planning, refocusing, and maybe even getting the team to cook something that doesn’t involve a microwave.

We unpack how to turn urgency into discipline, chaos into clarity, and Q4 into both a strong finish and a thoughtful start to the year ahead. It’s part cheerleading, part therapy, and part tactical checklist. Welcome to the Business New Year — bring your own Timbits.

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2 months ago
20 minutes 19 seconds

Tea and Timbits
Recruiting & Onboarding: Managing Through a Probationary Period

In this episode, we take on the sometimes awkward, often misunderstood world of probationary periods. Are they necessary checkpoints or just a corporate commitment-phobe’s way of saying “it’s not me, it’s you”? One of us thinks they’re essential for building trust, the other thinks they’re a lazy crutch for indecisive leaders. Spoiler: it gets spicy.

We also share a hilarious cautionary tale involving a sales call, a window manufacturer, and a near-existential panic about phishing scams—because apparently, trying to be productive is now a security risk.

Whether you're hiring, being hired, or just trying not to get catfished by a Sales Prospecting vendor, this one’s for you.

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2 months ago
22 minutes 17 seconds

Tea and Timbits
Recruiting & Onboarding - Fostering Collaboration

In this episode of Tea and Timbits, we get a painfully relatable tale of legal déjà vu, where Scott finds himself buried in contract markup mayhem. Spoiler: ChatGPT didn’t save him, but it was close.

Then we shift gears and dive into the real meat: how to onboard new sales hires by fostering collaboration between sales, marketing, and finance. We explore why alignment isn’t just HR’s problem and how onboarding needs more than product knowledge—it needs a unified commercial culture. Plus, should marketing meet your new hire before they start? We debate it. Politely. Mostly.

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2 months ago
22 minutes 23 seconds

Tea and Timbits
Recruitment & Onboarding - Hiring Effective Sales People

In this episode of the T & Timbits podcast, we finally tackle the meat of hiring effective salespeople. After an onboarding-first approach in the last episode, we now shift focus to recruitment—and oh boy, it's not about just getting anyone through the door.

We talk about the critical (and often overlooked) difference between hiring for what someone has done versus what they can do in your business. There’s a deep dive into role plays, video applications, coachability tests, and how to sniff out the difference between a true sales hunter and someone who’s been coasting on team glory.

Along the way, we share an all-too-relatable music festival fiasco, celebrate the power of humility, and laugh at our own mental meetings (again).

Join us as we dig into filters, expectations, and why “just sell things” probably isn’t a solid job description.

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2 months ago
21 minutes 30 seconds

Tea and Timbits
Recruitment & Onboarding: Mutual Accountability Onboarding

This week, we ditched recruitment for a hot sec and dove headfirst into the wild world of onboarding. But not the “here’s your laptop, now good luck” kind — we’re talking mutual accountability onboarding. You know, that rare unicorn where both the company and the new hire actually know what’s going on.

We unpack the difference between ticking boxes and setting up humans to succeed, share a “we almost lost a client story” (don’t worry, it ends well), and explore how onboarding should be an ongoing conversation — not a one-and-done HR ritual. Whether you're hiring, being hired, or just nosy, this one’s got something for you.

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3 months ago
20 minutes 18 seconds

Tea and Timbits
Mindset & Culture - Constant Evolution

In this bonus July episode, we explore what it means to live in a state of constant evolution (and how a flat tire can be surprisingly enlightening). From late-night roadside reflections to the business lessons hiding in market stagnation, we talk about shifting mindsets from doers to leaders, and operators to guides. It's part strategy, part therapy, and—let's be honest—part coping mechanism for when your growth chart flatlines. If you're wondering why your business feels stuck despite working harder than ever, this one's for you.

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3 months ago
20 minutes 6 seconds

Tea and Timbits
Mindset + Culture: Healthy Mind, Healthy Body, Prosperous Work

In this episode, we tackle the not-so-delicate balance between productivity and well-being—with a cold drink in hand and a not-so-healthy snack probably nearby. We reflect on how our physical habits (or lack thereof) affect our minds, our work, and our leadership. From beer-fueled guilt trips to dodging fast food temptations at youth baseball tournaments, we share personal stories and self-deprecating truths about finding moderation in the madness. Whether you're a leader trying to set a better example or just someone who forgot what a glass of water looks like, this one's for you. Spoiler: taking a solo cinema trip might just be the new spa day.

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3 months ago
20 minutes 45 seconds

Tea and Timbits
Mindset + Culture - Creating Culture with Boundaries

Culture isn't what you preach—it's what you permit.

In this episode of Tea & Timbits, we (Scott from steamy Toronto & Andy from the melting UK) talk about the collision of personal boundaries, burnout, and business culture.

Andy admits he planned an amazing music festival and accidentally ghosted his own well-being. We ask: what happens when you bring that same energy—or lack of it—into your workplace?

Key takeaways:

  • You can't build a high-performance team in a low-standards culture

  • Boundaries aren't barriers—they're your foundation

  • Sometimes, you're just in the wrong puzzle altogether

Grab a fan, a cold drink, and join us for a conversation that’s as honest as it is sweaty.

Listen now at teaandtimbits.com
#Mindset #Culture #Leadership #Boundaries #TeaAndTimbits #PodcastLife #BurnoutRecovery

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3 months ago
20 minutes 46 seconds

Tea and Timbits
Mindset + Culture - Clarity Break

We wore our Blue Jays colors and accidentally stumbled into one of our most useful conversations yet!

This week on the Tea and Timbits podcast, we talk about:
⚾️ Celebrating wins (like beating the Yankees—sorry not sorry)
🧠 The value of a "clarity break" — 30-60 mins of unplugged time with just your thoughts and a pen
📉 Why busy ≠ productive
🤯 How leadership without clarity hurts culture (and possibly your calendar)

We even admit we don’t always practice what we preach… but hey, awareness is the first step, right?

So take a pause, ditch the notifications, and maybe scribble down a few big ideas. Your future self will thank you.


#Leadership #Mindset #Productivity #BusinessDevelopment #TeaAndTimbits

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3 months ago
21 minutes 2 seconds

Tea and Timbits
Mindset and Culture - Leadership Strategies

This week on Tea & Timbits, we’re tackling that mysterious, all-powerful force known as “culture”—you know, the thing that happens when you're not in the room but still shapes how people act, collaborate, and react when someone leaves dirty dishes in the sink.

We talk about:
✅ Why leaders always set the culture (even by doing nothing)
✅ How mindset becomes the message
✅ Why panicking in a meeting is like throwing spaghetti at a wall (spoiler: still a mess)
✅ The surprising link between belief systems and burnout

If you’ve ever wondered whether culture is something you “have” or something you “do,” we’ve got thoughts (and jokes) to share.

🧠 Give it a listen and let us know if we’re onto something or totally off the rails. Either way, we appreciate the validation. 🎙️

👉 [Insert Link to Episode]

#Leadership #CompanyCulture #MindsetMatters #TeaAndTimbits #Podcast

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4 months ago
15 minutes 55 seconds

Tea and Timbits
Crisis Management - Post Crisis Recovery

Ever wondered what happens after the storm? In this final episode of our crisis management series, we dive headfirst into the mysterious land of post-crisis recovery—where burnt-out leaders rebuild, reignite, and occasionally misplace an entire month (looking at you, July).

We kick off with a story about the bizarre world of legal contracts—complete with edits so aggressive, they basically rewrote the Constitution—and how staying true to your business values might just save your sanity. Then, we explore the Five R’s of post-crisis recovery: Respond, Reassure, Review, Rebuild, and Reignite. It's basically crisis feng shui, with fewer candles and more spreadsheets.

Whether you're knee-deep in crisis fallout or just like to plan ahead (you wild optimist, you), this episode wraps up our series with the practical wisdom, brutal honesty, and slightly off-beat humour you've come to expect from us.

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4 months ago
18 minutes 5 seconds

Tea and Timbits
Crisis Management - Early Warning Signals

Crisis incoming… or is it?

In this episode, we talk about early warning signals—the kind that tell you a deal is off the rails, your pipeline’s clogged, or your prospect is quietly ghosting you while you're still updating the forecast.


We cover:

- Why your inbox on Friday night isn’t a five-alarm fire (probably).

- The sneaky signals: silence, repetition, and that one client you wine and dine but haven’t talked business with in 6 months.

- How to swap gut feelings for actual dashboards (yes, dashboards make us weirdly excited).


This one’s a mix of practical tips and storytelling chaos from our own consulting lives. If you’ve ever reacted to a contract with panic and a stiff drink—you’re in good company. 🍻


Give it a listen & tell us what warning signs you’ve learned to never ignore.

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4 months ago
17 minutes 56 seconds

Tea and Timbits
Global perspectives on business development to help you prosper. "Business Development" is so much more than sales and marketing. This podcast is for motivated business leaders dealing with complexity, wanting to make changes happen. Brought to you weekly by Andy Baqone and Scott Snowden, you'll get validation that you're on the right track and you'll come away with new ideas to accelerate your plans. From the rocky shores of Lake Ontario and the dreary streets of London, this transatlantic duo opine about the things they wish they'd known long ago - most of which they've just figured out.