Blake Samic, Alexandra Lapinsky Wilson and Daniel Barber from the product ops team at Stripe discuss a number of key topics, including:

• How Stripe’s Product Ops team is set up for success!
• How product ops teams can deliver more value to more users.
• The Stripe Terminal Global launch.
• The Top Asks From Users program.

Karen Gutierrez and Reema Joshi from the Product Ops team at Wise unpack a number of key topics, including:

• Quarterly planning.
• Growing a team initially from 1 to 2.
• How product ops is improving transparency with a product mindset.
• Product ops "owning" products (the Wise Mission Roadmap).

The Product Ops team from Pendo.io, Christine Itwaru, Rick Kadlac and Adam Siegel explore key talking points, including:

• Focusing on the right things to tackle first.
• Establishing guardrails for your own product usage.
• Building trust to drive a collaborative knowledge base initiative.
• Practical insights from a leading product ops team who "wrote the book" on product ops (The Rise of Product Ops)! 🚀

Anita Asiedu and Yande Nomvete from the Product Ops team at Chipper Cash explore key topics, including:

• The evolving responsibilities of the product ops team
• Reducing waste in operations and improving efficiency using internal tooling
• Always keeping the user at the center of everything
• How to find the right talent when hiring externally

Kam Dadfar, Virginia Chiarentin, and Charlotte Hayward from the Product Ops team at Onfido explore key topics, including:

• Using customer insights to improve a trial adoption process.
• Building on data insights to drive long-term product improvements.
• Scaling an NPS system.
• How product ops can function as a neutral party that puts customer interests first.

Tina Stewart and Shradha K from the Product Ops team at Twilio explore a number of key talking points, including:

• Scaling communication into and out of the R&D team.
• Simplifying operating cadences and recognizing the importance of change management.
• Building a product ops team with a clear sense of purpose from a career development perspective.

Vincent Poulain and Jessica Orellana from the Product Ops team at Shopify dive into a number of key topics, including:

• How to get hundreds of people across multiple teams to solve a hard problem instead of "shipping the org chart."
• Scaling product ops with a common foundation but different flavors.
• How product ops is enabling Shopify to operate with "the speed of startups and the impact of giants!"