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Insight Shapes News
Kilkaya with Nils Ove Håland Riise
12 episodes
5 days ago
Insight Shapes News is a podcast hosted by Nils Ove Håland Riise, who works at Kilkaya, a leader in analytics and informed personalization for news and publishers. The podcast features deep-dive conversations with industry experts, covering topics such as editorial insights, audience engagement, AI-driven personalization, and the evolving relationship between technology and newsrooms. With a focus on practical applications and real-world experiences, Insight Shapes News explores how data, innovation, and editorial strategies shape the future of journalism.
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Technology
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All content for Insight Shapes News is the property of Kilkaya with Nils Ove Håland Riise and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Insight Shapes News is a podcast hosted by Nils Ove Håland Riise, who works at Kilkaya, a leader in analytics and informed personalization for news and publishers. The podcast features deep-dive conversations with industry experts, covering topics such as editorial insights, audience engagement, AI-driven personalization, and the evolving relationship between technology and newsrooms. With a focus on practical applications and real-world experiences, Insight Shapes News explores how data, innovation, and editorial strategies shape the future of journalism.
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Technology
Episodes (12/12)
Insight Shapes News
#12 Trust in Numbers: How Shared Data Makes Publishers Stronger Together. Bente Håvimb at MBL (Medietall)

What happens when competitors share their most sensitive numbers — and build one common truth instead of competing dashboards?


In this episode of Insight Shapes News by Kilkaya, host Nils Ove Håland Riise talks with Bente Håvimb, Project Manager at MBL (the Norwegian Media Business Association), about Medietall — the shared measurement system that unites nearly every Norwegian publisher under one set of trusted audience data.


We dive into why transparency matters in an era of declining ad revenues, how collaboration on data helps publishers compete with global tech giants, and what makes Norway’s news market a “unicorn” in the eyes of international observers.

🎧 Topics we cover:

  • Why openness and shared standards build trust between publishers, advertisers, and readers

  • How Medietall measures reach, subscriptions, and behavior across 190+ titles

  • Why “apples to apples” data lets Norwegian media stand stronger against Big Tech

  • The unique Norwegian mix: high subscriptions, direct traffic, and logged-in users

  • How advertisers actually use these numbers — and why many still default to global platforms

  • What success looks like for Medietall: stability, quality, and constant adaptation

  • The road ahead: video, audio, AI, and measuring trust as the next big KPI


If you want to understand how collaboration can turn competitors into allies — and why a transparent, shared dataset is becoming the strongest weapon against Big Tech dominance — this conversation offers a rare look behind the numbers that shape Norway’s media industry.

—

🎧 Subscribe to Insight Shapes News for conversations on the future of journalism, personalization, and the strategies shaping the media industry.


Chapters

00:00 The State of Norwegian News Media

05:38 The Importance of Data Sharing in Media

11:19 Trust and Collaboration Among Publishers

17:14 Advertising Value and Media Reach

22:58 Unique Aspects of the Norwegian Media Market

28:49 Future Outlook for Media and Data

34:36 Challenges and Opportunities Ahead


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1 month ago
46 minutes 18 seconds

Insight Shapes News
#11 The News Homepage that wanted to be Smart. Dana Schlüenzen at Hamburger Morgenpost (MOPO)

When 80% of homepage clicks happen in the very top rows, this is exactly where personalization has the biggest impact.

At the same time, publishers face declining traffic from social platforms and search, making the homepage a central place to build direct relationships with readers.

In this episode of Insight Shapes News by Kilkaya, host Nils Ove Håland Riise talks with Dana Schlüenzen, Director of Product at Hamburger Morgenpost (MOPO), about how her team introduced personalization at the top of the homepage. She explains the challenges of early systems that worked like a “black box,” why editorial control was essential to move forward, and what changed when personalization was combined with transparency.

The discussion covers how MOPO tested personalization with its HSV football coverage, how the newsroom adapted, and what results followed: A 32% jump in CTR, evergreen stories resurfacing at the right time, and a newsroom culture shift that embraced personalization as a tool for strengthening direct reader relationships.

🎧 Topics we cover:

  • Why the top rows drive 80% of clicks — and why personalization belongs there

  • How “black box” algorithms undermine editorial trust

  • The breakthrough: personalization with transparency and control

  • Why direct engagement matters more as social/search traffic declines

  • Lessons from testing on MOPO’s HSV football page

  • Real results: 32% CTR growth and happier readers

  • The cultural shift that turned skeptics into advocates

If you’re rethinking homepage strategy with personalization in a world where direct reader engagement matters more than ever, this episode offers both practical lessons and candid reflections from the frontline.

—

🎧 Subscribe to Insight Shapes News for conversations on the future of journalism, personalization, and the strategies shaping the media industry.


Chapters

00:00 The Importance of Homepage Engagement
03:41 Challenges of Personalization in News
07:16 Balancing Control and Algorithmic Recommendations
11:09 The Role of Editorial Teams in Personalization
14:45 Testing and Learning from Personalization Strategies
18:17 Measuring Success: CTR and User Engagement
22:21 Cultural Shifts in Newsrooms
25:51 Future of Personalization in Journalism


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2 months ago
44 minutes 33 seconds

Insight Shapes News
#10 The AI Agent Age In News: Why Ippen Media Built a Lab for the Future of Journalism. Markus Franz at Ippen Media

What happens when you give local newsrooms its own AI lab — and build tools that think with you, not just for you?

In this episode of Insight Shapes News by Kilkaya, host Nils Ove Håland Riise is joined by Markus Franz, CTO at Ippen Media — Germany’s largest local journalism network — to explore how AI agents, adaptive content, and experimentation culture are shaping the future of journalism.

Markus shares the story behind building Ippen’s internal AI lab, the kinds of projects they run, and why curiosity, speed, and a willingness to fail (fast) are critical for transforming legacy newsrooms. From ambient intelligence and elastic content to the evolving role of journalists as navigators, this is a conversation full of bold ideas and practical insight.

🎧 Topics we cover:

  • What AI agents actually do in a newsroom

  • Why the future has no buttons — just voice

  • How Ippen’s lab team drives experimentation (and when they hand it off)

  • Adaptive content vs. elastic content (and why it matters)

  • How AI can help local journalism be faster, cheaper, and more relevant

  • Building tools for the audience — not just the journalist

  • The one trait Markus looks for in every lab hire

Plus: If you dropped him in a struggling newsroom with just a laptop and Wi-Fi, Markus reveals exactly what he’d build first.

Whether you’re thinking about personalization, newsroom transformation, AI strategy, or culture change — this is your front-row seat to the experimental edge of European journalism.

—

🎧 Subscribe to Insight Shapes News for conversations on the future of journalism, product thinking, and the strategies shaping the media industry.

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4 months ago
57 minutes 34 seconds

Insight Shapes News
#9 The Buying Shift: What Publishers Must Understand About Modern Media Buying. Ann Jack at WPP

What do advertisers really want from publishers — and why do so many budgets still flow to big tech?

In this episode of Insight Shapes News by Kilkaya, host Nils Ove Håland Riise sits down with Ann Jack, Managing Director of WPP Media Norway, to talk about what actually drives modern media buying decisions — and what publishers need to do to compete.

From clean rooms and connected TV to programmatic out-of-home and first-party data strategies, this episode unpacks what’s changed, what buyers prioritize, and how publishers can unlock more value by making it easier to buy.

🎧 Topics we cover:

  • Why friction-free buying is Important

  • The power of first-party data (and who’s using it well)

  • Why siloed formats and walled gardens block growth

  • How WPP uses AI to optimize cross-channel campaigns

  • What media sellers must know about Gen Z consumption habits

  • What media must know about Gen Z consumption habits

  • And why attention, attribution, and access matter more than ever

Whether you're in publishing, adtech, sales, or strategy — this is a front-row view into what the world’s biggest media buyers expect in 2025 and beyond.

—

🎧 Subscribe to Insight Shapes News for conversations on the future of journalism, product thinking, and the strategies shaping the media industry.


Chapters

00:00 The Shift in Media Spending

02:48 Challenges for Publishers in the Digital Age

05:57 Navigating the Media Landscape: A Personal Journey

08:53 The Consolidated Media Landscape in Norway

12:07 Attracting Advertisers: The Appeal of Big Tech

14:59 Engaging Younger Audiences: The Role of Publishers

18:05 Building Strong Partnerships with Publishers

21:07 The Importance of Trust in Media

23:59 Adapting to Changing Consumer Behavior

28:09 The Shift in Content Consumption

30:00 Evolution of Advertising Formats

32:35 Programmatic Advertising Innovations

35:15 Challenges for Publishers

39:27 Future of Media and Content Delivery

45:06 The Role of Publishers in a Changing Landscape


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4 months ago
53 minutes 20 seconds

Insight Shapes News
#8 Journalism That Pays Its Own Bills: AI, independence & Purpose. Kjersti Løken Stavrum at Tinius Trust, the Owner of Schibsted

What happens when a media company isn’t owned by investors — but by a single trust with a long-term mission?

In this episode of Insight Shapes News by Kilkaya, host Nils Ove Håland Riise speaks with Kjersti Løken Stavrum, CEO of the Tinius Trust — the sole owner of Schibsted Media, the largest media group in the Nordics.

We explore what changed when Schibsted’s media arm split from its marketplace business, their big bets for the future, and how that opened the door to major moves like their deal with OpenAI.

🎧 Topics we cover:

  • Why a trust model offers both stability and responsibility in today’s media

  • The thinking behind separating media from Schibsted’s high-margin marketplace business

  • The OpenAI agreement — how it came together, what it covers, and what’s next

  • What changes when journalism gets full strategic focus

  • Serving Gen Z without compromising on editorial standards

  • Press freedom, platform power, and the case for building European tech infrastructure

  • Why independence still depends on one thing: being able to pay your own bills

If you work in media, trust-based governance, AI, digital strategy, or editorial leadership — this episode offers a rare inside look at how one of Europe’s biggest media groups is rethinking the future from the ground up.

—

Chapters


00:00 The Impact of Technology on Media

06:02 Understanding the Tinius Trust

11:46 The Shift in Media Ownership

17:54 Challenges of Journalism in a Digital Age

23:51 Engaging the Younger Audience

30:13 The Role of Algorithms in Journalism

32:26 The Importance of Trust in Journalism

38:10 Revenue Streams and the Future of Media

44:20 AI's Role in Journalism

53:59 Future Outlook for Journalism

01:00:26 The New X Factor in Journalism Teams


🎧 Subscribe to Insight Shapes News for conversations on the future of journalism, product thinking, and the strategies shaping the news industry.

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5 months ago
1 hour 3 minutes 31 seconds

Insight Shapes News
#7 From Anonymous to Subscriber: Strategy Behind Successful Media Funnels. Madeleine White at Poool & The Audiencers

What does it take to turn a casual reader into a loyal subscriber — and keep them coming back?

In this episode of Insight Shapes News by Kilkaya, host Nils Ove Håland Riise sits down with Madeleine White, VP of Marketing at Poool and co-founder of The Audiencers, to break down what’s really working in audience strategy today. Madeleine has a unique bird’s-eye view of the global publishing industry — working with publishers across the world — helping them move readers from anonymous to engaged, registered, subscribed, and retained.

This isn’t about vanity metrics or one-size-fits-all funnels. It’s about creating meaningful value at each step of the user journey, building registration as a product, and designing dynamic subscription paths based on who your audience really is.

🎧 Topics we cover:

  • The full reader journey: from anonymous visitor to loyal subscriber

  • How registration unlocks first-party data and multiplies subscription conversion

  • What great onboarding looks like (and why most publishers skip it)

  • How publishers like Blick, Clarin, and Jeune Afrique are personalizing at scale

  • The power of community and why it’s no longer optional

  • Bridge roles: the unsung heroes connecting editorial, product, and marketing

  • What retention actually means — and how to win back churned subscribers

  • Madeleine’s top lessons from running The Audiencers and working with publishers worldwide

If you work in digital publishing, audience growth, product, subscriptions, or newsroom transformation — this episode is full of concrete examples, strategies, and learnings you can put to use.

—

🎧 Subscribe to Insight Shapes News for conversations on the future of journalism, audience strategy, and the strategies shaping the news industry.

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5 months ago
1 hour 22 minutes 19 seconds

Insight Shapes News
#6 From Hype to Impact: How Newsrooms Are Making AI Actually Work. Aliya Itzkowitz at FT Strategies

What happens after the AI hype fades?

In this episode of Insight Shapes News by Kilkaya, host Nils Ove Håland Riise sits down with Aliya Itzkowitz — Who works at FT Strategies and built out the framework for the Google News Initiative’s AI Launchpad — to unpack how AI is actually being used inside real newsrooms.

Forget the buzzwords. Aliya shares what’s working, what isn’t, and how media companies can move from fragmented experimentation to measurable impact. Drawing on her work with dozens of publishers, she breaks down the frameworks, team dynamics, and strategic choices that help newsrooms turn AI into more than a headline.

🎧 Topics we cover:

  • The 3-part framework for applying AI across newsroom operations

  • Build vs. buy: when to partner, when to invest, and how to avoid dead ends

  • The hidden value of AI pilots (it’s not just time savings)

  • How to structure teams for real collaboration across editorial, product, and tech

  • Why leadership buy-in and bottom-up experimentation must co-exist

  • What’s next for newsrooms as AI becomes business-as-usual

Whether you're working in editorial, product, strategy, or leading innovation — this episode is full of hard-earned lessons and practical frameworks for using AI in journalism with purpose.


Chapters:

00:00 The Evolution of AI in Newsrooms

02:53 Frameworks for AI Implementation

05:45 Understanding the Build vs. Buy Dilemma

09:00 The Role of Empathy in Transformation

12:12 Zooming Out: The Bigger Picture

14:47 Experimentation and Learning

18:08 Navigating the AI Landscape

20:54 Trust and Transparency in AI

23:46 Measuring Success in AI Initiatives

31:23 Defining Success in AI Experiments

34:51 Unintended Consequences of AI Experiments

38:58 The Importance of Team Dynamics in AI Projects

43:51 Scaling AI Initiatives in Large Organizations

49:23 Gaining Leadership Buy-In for AI Projects

51:58 Evaluating AI Experimentation and Future Directions

54:52 Critical Questions for AI Implementation in Newsrooms

🎧 Subscribe to Insight Shapes News for conversations on the future of journalism, AI, and the strategies shaping the news industry.

#AIinNewsrooms #MediaInnovation #DigitalPublishing #NewsroomStrategy #ProductThinking #Journalism #FTStrategies #AIFrameworks #AudienceStrategy #BuildvsBuy #EditorialTech

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6 months ago
1 hour 5 minutes 11 seconds

Insight Shapes News
#5 How Much Is the Fish? How Undercurrent News Turned Niche Coverage in Seafood Into a High-Retention B2B Subscription Business. Tom Seaman at Undercurrent News

How do you turn a niche publication into a must-have industry platform?

In this episode of Insight Shapes News by Kilkaya, host Nils Ove Håland Riise speaks with Tom Seaman, founder and editor-in-chief of Undercurrent News — a B2B media company covering the global seafood industry.

With over 70% of its revenue coming from subscriptions. But the real story? Undercurrent went beyond content — building pricing platforms, trade data tools, and a product-led approach that drives value and retention.

🎧 Topics we cover:

  • How Undercurrent grew a global audience in a specialized market

  • The evolution from newsroom to data-driven publishing and combining it

  • Why B2B subscriptions are thriving (and how to sell them)

  • Editorial and sales working together (yes, really)

  • What it takes to build lasting value in niche media

  • And yes — Tom answers the question: “How much is the fish?”

If you work in digital publishing, subscriptions, product, B2B media, or newsroom innovation — this episode is packed with strategies, learnings, and a few laughs along the way.

—

🎧 Subscribe to Insight Shapes News for conversations on the future of journalism, product thinking, and the strategies shaping the news industry.

Chapters:

00:00 Trends and Challenges in the Global Seafood Market

03:00 Building a Niche Media Powerhouse

05:56 The Vision Behind Undercurrent News

09:11 Understanding the Seafood Sector

11:55 Balancing Coverage: Comprehensive vs. In-Depth

15:08 The Shift to Subscription Revenue

17:53 Sales Strategy and Customer Engagement

21:07 The Importance of Data in Seafood Reporting

24:02 Developing a Pricing Portal

27:04 Challenges in Data Collection

29:56 The Future of Seafood Data Services

34:40 Navigating the Seafood Sector's Complexity

39:23 The Art of Data-Driven Storytelling

43:28 Editorial Decision-Making in Journalism

49:36 Building a Global Journalism Team

53:00 Hiring for Expertise vs. Talent

58:16 Lessons from Building a Niche Media Company

01:05:49 The Future of Journalism in an AI World


#B2BMedia #NicheMedia #DigitalPublishing #Subscriptions #Journalism #SeafoodIndustry #MediaInnovation #AudienceStrategy #NewsroomTransformation

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6 months ago
1 hour 10 minutes 13 seconds

Insight Shapes News
#4 Unlocking Storytelling for News: How Publishers Can Escape CMS Limitations, Adapt to Modern Needs, and Bring Stories to Life. Tine Karlsen at Vev

How can news publishers design better stories, faster — without being held back by rigid CMS systems?

In this episode, we talk with Tine Karlsen, CEO and co-founder of Vev, about how storytelling, design, and creative freedom are being reshaped in the digital newsroom. From breaking out of static templates to embracing new formats like scrollytelling, Tine shares how publishers can rethink workflows and build for a mobile-first, attention-scarce world.

Whether it’s investigative journalism or branded content, design isn’t just about how things look — it’s about how stories connect, build trust, and perform.

In this conversation, we explore:

  • Why traditional CMS systems are limiting creative storytelling

  • The power of design in building trust and engagement

  • What publishers can learn from print — and apply to digital

  • How modern teams are blending speed with storytelling quality

  • The rise of scrollytelling and interactive news formats

    • The role of AI in designing smarter, faster, and at scale
    • Why storytelling still needs that human creative touch

  • Hosted by Nils Ove Håland Riise, this episode dives into the intersection of content, technology, and storytelling — and how publishers can equip their teams to do more with less, without compromising on quality or creativity.

    Key Takeaways:

    • Rigid CMS templates limit innovation and storytelling formats

    • No-code tools empower faster experimentation and better design

    • Great storytelling happens when tech, design, and editorial collaborate

    • Publishers must adapt stories to the platform — not one-size-fits-all

    • Human creativity remains essential, even in an AI-powered future


    Check out Vev at:

    Website: https://www.vev.design/

    How to connect with Tine:

    Linkedin: https://www.linkedin.com/in/tine-karlsen-a33a8765/

    Chapters:

    00:00 The Importance of Design in Storytelling

    03:05 The Role of AI in Content Creation

    06:01 Understanding VEV and Its Impact on Media

    09:01 Balancing Speed and Quality in Publishing

    12:04 Adapting to Changing Reading Habits

    15:08 Innovative Storytelling Techniques: Scrollytelling

    17:55 The Intersection of Design and Social Media

    21:59 Multimedia Approaches in Journalism

    24:36 Challenges with Content Management Systems

    27:36 The Role of No-Code Platforms in Publishing

    32:09 The Evolution of Advertising and Content Marketing

    36:45 AI's Impact on Design and Content Creation

    38:28 The Role of Human Creativity in AI-Driven Projects

    39:22 AI as a Productivity Tool in Content Creation

    41:14 AI Features and Their Impact on Web Development

    43:08 The Importance of Human Touch in Design

    46:03 Future of Storytelling in News Publishing

    48:27 Best Practices for Publishers Using No-Code Solutions

    51:39 Collaborative Workflows in Content Creation

    52:15 Vision for the Future of Web Creation

    🔥 Don’t forget to like, comment, subscribe, and follow for more episodes on the future of news, storytelling, and media tech.

    🔍 Keywords:

    storytelling in journalism, CMS limitations, digital publishing, no-code design, visual storytelling, Vev, scrollytelling, newsroom innovation, branded content, AI in publishing, user experience, mobile-first storytelling, design and engagement, content strategy, modern publishing workflows, future of news, Tine Karlsen, media design, content creation tools

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    6 months ago
    58 minutes 5 seconds

    Insight Shapes News
    #3 Too Many Documents, Too Little Time: How A Small Local Newspaper Saved 80% of Research Time with AI. Lars Giske at iTromsø (Polaris Media)

    How can a small Local Newsroom in Northern Norway take on one of Investigative journalism’s biggest challenges — and win?


    In this episode, we talk with Lars Adrian Giske, Head of AI at iTromsø, about how his team built Djinn — the Data Journalism Interface for News Gathering and Notification. This AI-powered tool is transforming how journalists work by surfacing the most newsworthy content from massive piles of public documents.


    From document overload to AI-powered discovery, Lars shares: 

    • The real problem behind FOIA delays and public archives
    • How Djinn works to identify relevant stories in real time
    • Why involving journalists from day one made all the difference
    • What happened when they scaled the tool across Polaris Media
    • How AI is changing investigative journalism, ethics, and newsroom stress
    • Why the human element will always matter — even in an AI-driven future


    Hosted by Nils Ove Håland Riise, this conversation dives deep into the future of data-driven journalism, transparency in media, and the rise of AI in local newsrooms — with real-world results that are nothing short of amazing.


    Key Takeaways:

    • Journalists face massive time waste from public document review
    • AI can cut research time by up to 80%
    • Localized AI models increase accuracy
    • Trust, ethics, and collaboration matter more than ever
    • Journalists aren’t being replaced — they’re being empowered
    • The human judgment behind every story is still irreplaceable


    Chapters:

    00:00 – The Challenge of Document Overload

    06:05 – Introducing AI in Journalism

    12:02 – Building the DJINN Platform

    17:49 – Scaling DJINN Across Newsrooms

    23:56 – AI’s Role in Investigative Journalism

    30:13 – Impact on Storytelling and Transparency

    40:29 – The Role of AI in Journalism

    44:31 – Human Element in Journalism

    48:43 – Expanding AI Solutions in News

    52:07 – Human in the Loop: Balancing AI and Journalism

    56:55 – Short-Term Outlook on AI in Journalism

    01:01:26 – Future of AI Agents in News

    01:04:22 – Ethics and Technology in Journalism

    01:08:31 – Reflections on the Journey with AI

    01:14:35 – Navigating US Tech Influence on European Journalism


    AI in journalism, data-driven journalism, news gathering, investigative journalism, Djinn platform, iTromsø, local news innovation, transparency in media, machine learning, public documents, human element, ethical journalism, AI agents, media innovation, journalism challenges, data-driven news, future of journalism, newsroom AI

    🔥 Don’t forget to like, subscribe, and hit the bell for more episodes on AI, journalism, and the future of media.


    Where can you reach Lars Adrian Giske:

    Email: giske@itromso.no

    Linkedin: https://www.linkedin.com/in/lars-adrian-giske-8a277576/


    Show more...
    7 months ago
    1 hour 20 minutes 29 seconds

    Insight Shapes News
    #2 Cracking the Subscription Code for News: How Delfi Meedia Reached 18% Household Penetration In A Country? Ivar Krustok at Delfi Meedia

    Most news publishers struggle to get even 1% of households to subscribe. Delfi Meedia in Estonia has done what few others have—reaching 18% digital subscription penetration, far ahead of industry benchmarks.


    Ivar Krustok is the Chief AI & Innovation Officer at Delfi Meedia, one of the most successful digital publishers in the Baltics. With a strong focus on innovation, Delfi has built a subscription model that outperforms other markets globally.


    In this conversation, Ivar and I discuss:

    • Their success with digital subscriptions
    • How bundling all content into one simple subscription changed everything
    • The power of clear communication in breaking down silos
    • Why offering more content, not less, increases subscriber growth
    • The role of AI in shaping the future of media subscriptions


    Chapters

    00:00 Introduction to Estonia's Digital Landscape

    02:53 The Rise of Estonia as a Digital Powerhouse

    06:11 Ivar's Journey in Media and Technology

    11:48 Delfis Subscription Model Success

    23:49 Content Strategy and Audience Engagement

    30:03 Bundling Subscriptions for Greater Value

    36:07 Unexpected Content Success Stories

    38:57 Understanding Subscriber Growth and Engagement

    46:29 The Role of Data in Driving Content Strategy

    55:31 Navigating Subscriber Retention and Churn

    01:00:14 Leveraging AI for Enhanced Journalism

    01:08:18 Advice for Publishers on Subscription Models


    Where can you reach Ivar Krustok:

    Linkedin: https://www.linkedin.com/in/ivar-krustok-811bb478/


    Show more...
    7 months ago
    1 hour 17 minutes 33 seconds

    Insight Shapes News
    #1 The User Needs Expert: Are You Creating Content Your Audience Actually Needs? Lars Jensen at Berlingske Media

    Are you creating content your audience actually needs? Lars K Jensen reveals the power of the User Needs Model in journalism and why understanding your audience is the key to engagement, trust, and business success.

    Lars is the Audience Lead at Berlingske Media and an expert in audience insights, newsroom transformation, and digital strategy.

    With years of experience in journalism and publishing, he has helped redefine how media organizations approach content by focusing on what their readers truly value.

    In this conversation, Lars and Nils discuss why newsroom culture is more important than strategy, how data quality impacts content decisions, and his experience implementing the user needs model at Berlingske Media. They also dive into the delicate balance between automation and human intuition in audience analytics, his previous life as a DJ, and what the future holds for user needs in Journalism and news.

    Chapters:

    00:00 Intro
    03:06 Why Lars Became Interested in User Needs
    05:59 The User Needs Model Explained
    08:52 How Newsrooms Can Implement Audience-First Journalism
    11:39 Why Culture, Not Just Strategy, Drives Change
    14:00 How Tagging and Data Insights Shape Journalism
    17:01 Engaging Journalists Without Overwhelming Them
    20:09 Measuring Success with Audience-Centric Metrics
    22:59 Why User Needs Bridge the Gap Between Business & Journalism
    25:39 Creating Internal Hype & Adoption for New Models
    28:30 How Data Quality & Tagging Define Reliable Insights
    38:22 The Role of Trust & Community in Modern Journalism
    41:13 The Balance of Automation & Human Judgment
    48:48 Demystifying User Needs & Making It Actionable
    59:34 The DJ Analogy: How Journalism Is Like Reading the Crowd
    01:06:07 The Future of Community Engagement in News


    Follow Lars Jensen:

    Linkedin: https://www.linkedin.com/in/larskjensen/

    Blog: https://productsinpublishing.com/

    Bluesky: https://bsky.app/profile/larskjensen.dk

    Show more...
    8 months ago
    1 hour 19 minutes 23 seconds

    Insight Shapes News
    Insight Shapes News is a podcast hosted by Nils Ove Håland Riise, who works at Kilkaya, a leader in analytics and informed personalization for news and publishers. The podcast features deep-dive conversations with industry experts, covering topics such as editorial insights, audience engagement, AI-driven personalization, and the evolving relationship between technology and newsrooms. With a focus on practical applications and real-world experiences, Insight Shapes News explores how data, innovation, and editorial strategies shape the future of journalism.