Join us for the latest instalment of FastFWD – featuring ScreenCloud’s VP Marketing ⁠Luke Farrugia⁠ in conversation with ⁠Kim Reynolds⁠, VP Human Resources at Leonard Buildings & Truck Accessories. What wisdom do the very best People trailblazers of today wish to pass on to the next generation? Kim waxes lyrical on the power of genuine empathy (and empaths) within organizations, the importance of differentiating employee value propositions for knowledge and frontline workers, and the strategies tomorrow’s HR leaders must adopt to stay human-centric whilst navigating a digital-first economy.

The modern workforce is changing rapidly, and organizations (particularly in legacy industries) are increasingly turning to digital transformation to keep up. However, digital transformation is not just about the technology itself—it's also about the people and processes involved. In this episode of FastFWD, ⁠Luke Farrugia⁠, VP of Marketing at ScreenCloud, and ⁠Sonya Poonian⁠, Digital Workplace Consulting Director at simplycommunicate; discuss the challenges and opportunities of digital transformation on the frontline. How are deskless worker-heavy enterprises riding the post-pandemic wave of investment and interest in technology and AI, and how are employees ‘on the factury floor’ benefitting? From the importance of early alignment between HR and IT, to putting frontline workers at the heart of the change; join us as we explore how to successfully implement digital transformation that drives meaningful business impact, through effective communication and change management

In this episode, Gary A. Bolles – Chair for the Future of Work at Singularity University and author of “The Next Rules of Work” – argues that shifting our focus to addressing the evolving needs of the frontline is key to pursuing a human-centric future of work. Effective adaptation means choosing relevant technology versus ‘throwing automation at the problem’; and building resilient and diverse communities within organizations, which are as complex as any natural ecosystem. Finally, we touch on how to balance intrinsic motivators and extrinsic rewards to help people find genuine joy and meaning in work.

With over a decade of experience specializing in internal communication, employee experience, change management and digital transformation, Zoe Humphreys joins us in our latest episode, to discuss the topic of empowering the voice of the people through digital transformation. Having provided consultations for global manufacturers including Coca-Cola Europacific Partners, Unilever, and Nomad Foods, Zoe explains the crucial role of people and processes, in ensuring digital transformation success on the frontline.

Dylan Choong, Chief People Officer, APAC at the mighty GroupM knows a thing or three about DEI (diversity, equality and inclusion), and its role at the heart of great communication. Join us as we deep dive into why cultural context is key, the lesser-known differences and nuances between frontline and knowledge workers, and what ‘employee obsession’ really means in practice.

In this episode, Bristel Minsker, Communications Director at Filtration Group, speaks on how building a human connection and practicing empathy has helped her organization stay grounded by connecting headquarters to local leaders and frontline employees. With her experience of ‘striking a balance’ between frontline employees’ safety on the manufacturing floor and the protocols of the pandemic, she discusses how empathy, communications and technology were pivotal in the global scheme of the company.

In our second episode of #FastFwd, ScreenCloud's VP of Marketing, Luke Farrugia, sits down with Microsoft's Industry Executive for Manufacturing, Lina A. Huertas FIMechE, and Sarah R. Miller, MBA, Product Marketing Manager for Frontline Worker Apps & Tools, to discuss how Microsoft is driving #digitaltransformation on the #frontline

Gethin Nadin, Chief Innovation Officer at Benefex and multi-award winning MBPsS Psychologist with more than 20 years of experience in HR Tech, sits down with Luke Farrugia (ScreenCloud’s VP of Marketing) to discuss the view of HR pre- and post-pandemic; how frontline employees should be valued; and creating employee benefits packages that promote mental health and well-being.

FastFwd: Forecasting The Future Of Work On The Frontline is a visionary video series exploring the latest trends and innovations shaping the world of work. Curated by people on the pulse of frontline employee experience.