Design Better co-hosts Eli Woolery and Aarron Walter explore the intersection of design, technology, and the creative process through conversations with guests across many creative fields, helping you hone your craft, unlock your creativity, and learn the art of collaboration.
Whether you’re design curious or a design pro, Design Better is guaranteed to inspire and inform. Vanity Fair calls Design Better, “sharp, to the point, and full of incredibly valuable information for anyone looking to better understand how to build a more innovative world.”
All content for Design Better is the property of The Curiosity Department, sponsored by Wix Studio and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Design Better co-hosts Eli Woolery and Aarron Walter explore the intersection of design, technology, and the creative process through conversations with guests across many creative fields, helping you hone your craft, unlock your creativity, and learn the art of collaboration.
Whether you’re design curious or a design pro, Design Better is guaranteed to inspire and inform. Vanity Fair calls Design Better, “sharp, to the point, and full of incredibly valuable information for anyone looking to better understand how to build a more innovative world.”
Bonus Episode: Amy Lokey, Chief Experience Officer at ServiceNow, live in SF for UserTesting's THiS Connect Tour
Design Better
31 minutes
2 months ago
Bonus Episode: Amy Lokey, Chief Experience Officer at ServiceNow, live in SF for UserTesting's THiS Connect Tour
This interview was recorded live on May 1st for UserTesting’s ThiS Connect City Tour. Interested in joining us for our next live show? We’re joining an incredible lineup at #THiSConnect in NYC (including former Design Better guest Seth Godin), where we’ll talk about customer experience, innovation, and the real impact of AI.
📍 Catch us in New York on May 29th.
Let’s connect, share ideas, and shape what’s next!
***
Amy Lokey has led design and product teams at LinkedIn, Google, and ServiceNow, where she is currently the Chief Experience Officer.
At ServiceNow, Amy’s team is helping shape how AI transforms our work—creating smart systems that can predict what we need, adapt on the fly, and make it easier to work with complex systems and connect with colleagues.
We’re excited to talk with her about how her team approaches designing for enterprise-level AI applications, including specific applications for agents—and how they can help you in your day-to-day work.
Amy joins us today for a special live episode recorded on stage in San Francisco, California, at the UserTesting THiS Connect City Tour.
Learn more about UserTesting
Bio
Amy Lokey leads Product and Customer Experience at ServiceNow, overseeing design, research, content, and more across the platform and products, with a mission to create experiences people love. She’s focused on shaping intelligent, AI-driven interfaces that adapt to how people want to work. Previously, she led UX for G Suite at Google and for LinkedIn’s consumer and enterprise products. With a background in large-scale digital design, her strengths lie in user-centered strategy and organizational leadership.
Design Better
Design Better co-hosts Eli Woolery and Aarron Walter explore the intersection of design, technology, and the creative process through conversations with guests across many creative fields, helping you hone your craft, unlock your creativity, and learn the art of collaboration.
Whether you’re design curious or a design pro, Design Better is guaranteed to inspire and inform. Vanity Fair calls Design Better, “sharp, to the point, and full of incredibly valuable information for anyone looking to better understand how to build a more innovative world.”
