This is a preview of a premium episode. To hear the full episode, head to our Substack: ⁠https://designbetterpodcast.com/p/astro-teller-and-ivo-stivoric-why⁠ When a company talks about taking a “moonshot,” it often ends up being something trivial: a new emoji keyboard, or delivering a pizza in less than 30 minutes. But at X, the Moonshot Factory, which is part of Google, they’re tackling some of the world’s thorniest problems: sustainably feeding the world’s population, climate change, education, and much more. Today we’re speaking with Astro Teller, Captain of Moonshots, and Ivo Stivoric, Vice President at X. Astro has a PhD in artificial intelligence from Carnegie Mellon and wrote a prophetic 1997 novel about AI called Exegesis. He's the grandson of Edward Teller of Manhattan Project fame, but his own legacy is built on creating protected spaces where multidisciplinary teams can tackle humanity's biggest challenges—from self-driving cars to internet access delivered by balloons. Ivo leads a portfolio focused on climate, sustainability, and social justice. A designer by training who cut his teeth in the early days of wearable computing at Carnegie Mellon's Engineering Design Research Center, Ivo brings a unique perspective on bridging human needs with breakthrough technology. Together with Astro, he co-founded BodyMedia, one of the pioneering companies in wearable health monitors, which was later acquired by Jawbone. We chat with Astro and Ivo about how they've maintained one of tech's longest creative partnerships, why moonshots require unlearning everything you know about building products, and how they're using their "moonshot factory" push the boundaries of what's possible when you combine emerging technology with empathy for human needs. Links https://x.company/projects/tidal/ https://x.company/moonshotpodcast/ *** Premium Episodes on Design Better This is a premium episode on Design Better. We release two premium episodes per month, along with two free episodes for everyone. Premium subscribers also get access to the documentary Design Disruptors and our growing library of books: You’ll also get access to our monthly AMAs with former guests, ad-free episodes, discounts and early access to workshops, and our monthly newsletter The Brief that compiles salient insights, quotes, readings, and creative processes uncovered in the show. And subscribers at the annual level now get access to the Design Better Toolkit, which gets you major discounts and free access to tools and courses that will help you unlock new skills, make your workflow more efficient, and take your creativity further. Upgrade to paid *** Visiting the links below is one of the best ways to support our show: Saily: Saily solves the hassle of staying connected while traveling by offering affordable, data-only eSIM plans that activate seamlessly when you arrive—no physical SIM swap needed. Plus, it layers in built-in security features like ad blocking, web protection, and virtual location for safer browsing on the go. Download their app on your phone and you can buy an eSIM before you fly so you’re connected the minute you land. And if you’re traveling between countries, you only need one eSIM. You can get a global or a regional plan and travel with the same eSIM plan. Get an exclusive 15% discount on your first Saily data plans! Use code DESIGNBETTER at checkout. Download Saily app or go to ⁠https://saily.com/designbetter⁠

Find bonus content and more on our Substack: https://designbetterpodcast.com/p/henry-modisett AI isn’t just another layer in our digital toolkit—it’s reshaping the tools themselves, and in the process, transforming how we work, think, and solve problems. Henry Modisett, VP of Design at Perplexity, is in a unique position to challenge many of the norms that have shaped tech for some time now. Perplexity just released a beautiful new browser called Comet that puts AI at the heart of the user experience. We have been thoroughly impressed with it all ready. As a designer with a computer science background, Henry takes a unique approach to his work. Rather than designing in Figma like most of us mortals, he and his team design in React, building working versions of interfaces so they can use it while they shape it. Henry shares how his team approaches the design of AI-native products, and why traditional UX patterns often fall short in this new landscape. We explore the role of curiosity in AI interaction, how transparency and trust are earned (not assumed), and why embracing ambiguity might just be the most human-centered design move of all. By the way, you may have heard that we just launched the Design Better Toolkit, a collection of resources we love and use regularly. The Toolkit gets you major discounts and free access to tools and courses that will help you unlock new skills, make your workflow more efficient, and take your creativity further. Perplexity just happens to be a part of this bundle. You’ll get 6 months free of Perplexity Pro (an $180 value), as well as credits and discounts on tools like Airtable, Read AI, and other tools, and courses like Prototyping with Cursor and more. To get access you’ll need to be a Design Better Premium member at the annual subscription level. Visit dbtr.co/toolkit to learn more. Get an exclusive 15% discount on your first Saily data plans! Use code DESIGNBETTER at checkout. Download Saily app or go  to https://saily.com/designbetter  

This is a preview of a premium episode on Design Better. Head to our Substack to get access to the full episode: https://designbetterpodcast.com/p/elizabeth-lin Have you played around with Cursor? If not, it’s time. Designers with no coding skills are passing Cursor Figma files and getting working apps out the other side. And if you have no design, you can just prompt this AI powered development environment to get a solid prototype of your idea. Elizabeth Lin, founder of Design is a Party, recognizes that Cursor is going to expand the capabilities of designers. She’s built a course that introduces designers to Cursor and challenges you to build while you design. We talk with Elizabeth about how she's using AI tools like Cursor to help designers prototype faster than ever before, why she thinks now might be the perfect time to try something new in your career, and what's missing from traditional design education. Elizabeth also shares what she's learned about "vibe coding," why debugging is the hardest skill for new students to master, and how she's building a business around the idea that learning should feel more like a party than work. By the way, you may have heard that we just launched the Design Better Toolkit, a collection of resources we love and use regularly. The Toolkit gets you major discounts and free access to tools and courses that will help you unlock new skills, make your workflow more efficient, and take your creativity further. One of Elizabeth’s courses, Prototyping with Cursor, just happens to be a part of this bundle. You’ll get $100 off her course, as well as a $500 credit towards Airtable, discounts on Read.ai, Perplexity, Miro, and other tools, and discounts on other courses from platforms like ShiftNudge. To get access you’ll need to be a Design Better Premium member at the annual subscription level. Visit dbtr.co/toolkit to learn more. Bio Elizabeth is a design educator with 10 years of experience whose love for design began in the early internet days of Neopets, creating playful graphics and websites with tools like MS Paint. She went on to study computer science at UC Berkeley, where she discovered a community of design enthusiasts and began teaching her first course on Illustrator and Photoshop as a sophomore. That experience sparked a lasting passion for teaching, which she continued to pursue through workshops and courses during her time at Berkeley. After graduating, Elizabeth worked as a product designer at education-focused companies like Khan Academy and Primer, designing tools for teachers and students while expanding her perspective on learning. In 2023, she founded Design is a Party, an alternative design school that reflects her playful yet rigorous approach to teaching. Since then, she has launched a two-course series on visual design, developed portfolio-building resources, and led workshops to help the next generation of designers grow their craft.

Most designers are comfortable in the world of known problems—we talk to users, gather insights, iterate based on feedback. But what happens when you're designing for a future that doesn't exist yet? When you're creating products for people who haven't been born, or technologies that might not emerge for years? Today's guest has spent decades designing for the future, a space where design specs are ambiguous at best. Nick Foster led design at Google X where he worked on over 200 moonshot projects, from flying machines to nuclear fusion. Nick has written a provocative new book that provides helpful guidance on how we might approach designing for the unknown. In Could, Should, Might, Don't: How We Think About the Future, he argues that we've fallen into predictable patterns of thinking that are actually making us worse at anticipating what's coming next. We chat with Nick about why most futures thinking falls into one of four problematic categories, and the importance of ethics in designing for the future. We also talk about the hidden dangers of "numeric fiction" and data-driven predictions, what he learned working with PhD scientists who had never met a designer, and why Silicon Valley's obsession with KPIs is killing long-term thinking. Bio Nick Foster RDI is a Futures Designer based in Oakland, California. He has spent his career exploring the future for globally renowned technology companies including Apple, Google, Nokia, Sony and Dyson. As Head of Design at Google X, he led a team of designers, researchers and prototypers developing nascent technologies such as brain-controlled computer interfaces, intelligent robotics, stratospheric internet balloons and neighborhood-scale nuclear fusion. Despite the ambitious nature of much of Nick’s work, he’s well known for his down-to-earth and occasionally irreverent approach to the future, and in 2013 he coined the term Future Mundane. In 2018, Fortune magazine described him as ‘one of the world’s foremost leaders in speculative design’ and in 2021 he was awarded the title Royal Designer for Industry - the highest accolade for a British designer - in recognition of his significant contributions to the discipline. He’s also an accomplished writer and public speaker, producing multiple books and sharing his thinking about the future with audiences across the globe. *** Premium Episodes on Design Better This ad-supported episode is available to everyone. If you’d like to hear it ad-free, upgrade to our premium subscription, where you’ll get an additional 2 ad-free episodes per month (4 total). Premium subscribers also get access to the documentary Design Disruptors and our growing library of books: You’ll also get access to our monthly AMAs with former guests, ad-free episodes, discounts and early access to workshops, and our monthly newsletter The Brief that compiles salient insights, quotes, readings, and creative processes uncovered in the show. Upgrade to paid ***

This is a preview of a premium episode. Head to Design Better to hear the whole thing: https://designbetterpodcast.com/p/tim-brown Sometimes your career takes an unexpected turn—and that pivot can lead to something bigger than you imagined. Tim Brown, co-founder of Allbirds, has been there. After a stint as a professional soccer player, Tim found himself on a different path—one that led to creating a simple wool sneaker that would grow into a movement for sustainable fashion. We spoke with Tim about how he and his co-founder used design thinking to tackle everything from material innovation to business strategy, the importance of being transparent about both successes and failures, and what it really takes to start a mission-driven company. Tim also shares how his athletic background shaped his approach to leadership and why having constraints can actually fuel creativity. Bio Tim is the co-founder of Allbirds. He is the creative vision behind the brand, with an eye for all things design. Prior to co-founding Allbirds in 2016, Tim was part of the New Zealand soccer team that reached the 2010 World Cup – a generational achievement for the nation. *** Premium Episodes on Design Better This is a premium episode on Design Better. We release two premium episodes per month, along with two free episodes for everyone. Premium subscribers also get access to the documentary Design Disruptors and our growing library of books: You’ll also get access to our monthly AMAs with former guests, ad-free episodes, discounts and early access to workshops, and our monthly newsletter The Brief that compiles salient insights, quotes, readings, and creative processes uncovered in the show. Upgrade to paid *** Visiting the links below is one of the best ways to support our show: Miro: Miro’s Innovation Workspace is an intelligent platform that brings people and AI together in a shared space to do great work. Whether your role is UX, DesignOps, product management, marketing, or anything adjacent, Miro will help you be better at your job because it makes it easier to work together. Help your teams get great done with Miro. Check out Miro.com to find out how. Masterclass: MasterClass is the only streaming platform where you can learn and grow with over 200+ of the world's best. People like Steph Curry, Paul Krugman, Malcolm Gladwell, Dianne Von Furstenberg, Margaret Atwood, Lavar Burton and so many more inspiring thinkers share their wisdom in a format that is easy to follow and can be streamed anywhere on a smartphone, computer, smart TV, or even in audio mode. MasterClass always has great offers during the holidays, sometimes up to as much as 50% off. Head over to http://masterclass.com/designbetter for the current offer.

Visit our Substack for bonus content and more: https://designbetterpodcast.com/p/matt-raw Matt Raw, Interim VP of Design at The New York Times, and his team have a tough job. Their work is seen by millions every day who come to the Times website and apps for information they can trust, presented clearly, across platforms, striking a stylistic balance between tradition and innovation. Somehow they approach the pressure of their work with grace. n this episode, we talk with Matt about what it means to design for a mission-driven organization in a time of profound technological and cultural change. Matt shares how his team is navigating the tension between tradition and evolution, how they balance experimentation with editorial integrity, and why even the smallest interface details can carry the weight of institutional trust. We also explore how the Times is adapting to new reader habits, the impact of generative AI on journalism and design, and why listening deeply to colleagues and readers remains a superpower for their team. If you missed it earlier this month, Matt also interviewed us for an AMA at the Times’ headquarters in Manhattan. Also, stay tuned after our conversation with Matt (or listen to the embedded audio below) for a special with the Australian design agency Noize uses Wix Studio to create amazing sites for top brands. Bio Matt Raw is a product design leader with over 15 years of experience creating user-centered digital products and services. As interim Vice President of Product Design Culture and Operations at The New York Times, he helps product designers thrive, runs design operations, and oversees the shared design studio. He has built and led teams of designers, managers, and leaders who deliver exceptional work spanning strategy to execution. Raw also teaches advanced UX fundamentals to MFA students at the School of Visual Arts, focusing on insight-centered problem definition and rapid validation through lightweight prototyping. His mission is empowering product designers to craft meaningful experiences for millions of users worldwide. *** Premium Episodes on Design Better This ad-supported episode is available to everyone. If you’d like to hear it ad-free, upgrade to our premium subscription, where you’ll get an additional 2 ad-free episodes per month (4 total). Premium subscribers also get access to the documentary Design Disruptors and our growing library of books: You’ll also get access to our monthly AMAs with former guests, ad-free episodes, discounts and early access to workshops, and our monthly newsletter The Brief that compiles salient insights, quotes, readings, and creative processes uncovered in the show. Upgrade to paid ***

Microscopes and telescopes By Aarron Walter A friend and former colleague called me recently to catch up and get my perspective on an important question. He leads a product team at a major tech company and the design team had just been moved under him. He’s an exceptional product thinker with a sharp grasp of engineering systems and shipping processes. But managing designers? That was new territory. “Where should design really fit in our workflow?” he asked. What struck me most was that he asked at all. Too often, when design moves under product in a re-org, it becomes a service function. Something to be brought in after the big decisions are made—to polish the edges, add the visuals, and make things look good. That, of course, sells the value of design short, and my friend sensed it. He didn’t want design to just support the work of engineers. He wanted it to play a part in shaping the product. So I shared what I’ve seen in organizations where engineering and design truly thrive together: it starts with recognizing that engineers and designers bring fundamentally different perspectives to the table. *** To read the full version of The Brief, visit our Substack: https://designbetterpodcast.com/p/the-brief-microscopes-and-telescopes

This is a preview of one of our premium Design Better episodes. To listen to the whole episode, head over to our Substack and subscribe: https://designbetterpodcast.com/p/rhiannon-bell We all rely on search—sometimes dozens of times a day—to make sense of the world around us. But behind that simple white box is a vast, dynamic system that has to understand not just language, but intent, context, and trust. In this episode, we talk with Rhiannon Bell, VP of User Experience for Google Search, about how they navigate the complexity of designing one of the most widely used products on the planet. Rhi shares how their background in writing and storytelling shapes their approach to UX, why designing for information-seeking behavior is fundamentally different from transactional design, and how teams at Google are rethinking trust, transparency, and delight in an age of generative AI. We also dig into what it means to lead with curiosity, and how bringing a sense of play into product development can open up entirely new possibilities. Bio As the VP of UX for Google Search, Rhiannon Bell leads a team of talented Designers, Researchers and Content Strategists who are responsible for all of Google Search experiences. They have over 20 years experience in product development, working with diverse and global products such as NerdWallet, BBC, and Zynga.Rhiannon's mission is to build responsibly toward an AI-powered future, using user research, creative direction, and user-centric product development. They are passionate about pushing the boundaries of technology to solve user pain points, raising the quality bar on execution, and driving home the consumer-centric view within any product organization. They are also an active investor and advisor in the design and AI space, supporting visionaries who are shaping our world. *** Premium Episodes on Design Better This is a premium episode on Design Better. We release two premium episodes per month, along with two free episodes for everyone. Premium subscribers also get access to the documentary Design Disruptors and our growing library of books: You’ll also get access to our monthly AMAs with former guests, ad-free episodes, discounts and early access to workshops, and our monthly newsletter The Brief that compiles salient insights, quotes, readings, and creative processes uncovered in the show. Upgrade to paid

For many creative people, music is a central part of life. Count us in that camp. We’ve long admired Sonos products for their quality and easy integration into our homes, and everything they design is beautiful. The integration of design and technology is often a challenge for companies. From the outside, it would seem that Sonos has something figured out in this department. To learn more about their approach, we spoke with Matt Benatan, Principal Research Scientist, and Naphur van Apeldoorn, Senior Manager, Hardware Development Engineering. We chat with Naphur and Matt about how Sonos decided to invest the time and energy into a new product—Arc Ultra, and what the R&D and prototyping process looked like—as a distributed team, they “share” physical prototypes using a 3d printer. We also talked about how they’re using onboard AI for speech enhancement, and why it seems like movie dialogue has become harder to hear over recent years (even if you don’t have kids making noise in the background while you’re trying to watch 🙄). *** Premium Episodes on Design Better This ad-supported episode is available to everyone. If you’d like to hear it ad-free, upgrade to our premium subscription, where you’ll get an additional 2 ad-free episodes per month (4 total). Premium subscribers also get access to the documentary Design Disruptors and our growing library of books: You’ll also get access to our monthly AMAs with former guests, ad-free episodes, discounts and early access to workshops, and our monthly newsletter The Brief that compiles salient insights, quotes, readings, and creative processes uncovered in the show. Upgrade to paid *** Visiting the links below is one of the best ways to support our show: Masterclass: MasterClass is the only streaming platform where you can learn and grow with over 200+ of the world's best. People like Steph Curry, Paul Krugman, Malcolm Gladwell, Dianne Von Furstenberg, Margaret Atwood, Lavar Burton and so many more inspiring thinkers share their wisdom in a format that is easy to follow and can be streamed anywhere on a smartphone, computer, smart TV, or even in audio mode. MasterClass always has great offers during the holidays, sometimes up to as much as 50% off. Head over to http://masterclass.com/designbetter for the current offer. Dupe.com: Visual people like us feel the effects of our living and working space. To do our best work and live our best life, we need to be in a beautiful, productive space. But often our aspirations and budgets don’t quite line up. We’ve got a special hack for you that will help you design your dream living space for less. When you find a site with furnishings you love, jump into the URL bar and type Dupe.com/ in front of the product URL. You’ll be redirected to a page on Dupe.com that shows you similar products that have the look you’re after but at a fraction of the price. Try it now! Just type dupe.com/ before any product url in your browser. It’s like magic!

Figma is central to most designers' workflow these days (certainly is here at Design Better). So it's important to get familiar with all of the latest features. Who better to give us the back story of the releases announced at Config than Noah Levin, VP of Product Design at Figma. Join us for a conversation with Noah and a closer look at how Figma is helping designers design better. In this AMA, Noah demo’d some of Figma’s newest tools and featured, and we discussed topics including: Hiring and scaling design teams in the AI age Emerging trends in design Career growth for junior UX designers Fostering better designer-developer collaboration Improving table design workflows in Figma AI's impact on design and development roles Support for print-focused workflows Staying up to date with Figma tools and features Lessons from designing the new Figma Bio Noah Levin is the VP of Product Design at Figma. Before that he led the UX team at ClassPass in NYC, and before that he was at Google working on Mobile Search in Mountain View. He also spent some time teaching designers to code as an early advisor at Framer, and building a digital assistant for Astronauts at NASA. He studied Human-Computer Interaction at Carnegie Mellon and is from Pittsburgh originally. Watch the recording on our Substack: https://designbetterpodcast.com/p/ama-noah-levin-on-figmas-latest-release *** Learn more about Figma's recent product launches at https://www.config.new/

We were recently invited to the The New York Times where we spoke with Matt Raw, the interim head of design at the Times. Eli and I are accustomed to interviewing, but this was a different experience for us as this time we were the ones telling our story. Matt and the Times design team were curious about the origin story of Design Better, what we’ve learned about creativity and design after more than 200 interviews, and how we approach building a business. If you’ve ever wanted to peek behind the curtains of the Design Better studio, here’s your chance. Books and links mentioned: Creativity: A Short and Cheerful Guide by John Cleese (and watch the Design Better interview here). Designing for Emotion by Aarron Walter The Smallest Lights in the Universe: A Memoir by Sara Seager (listen to her interview here). *** Premium Episodes on Design Better This ad-supported episode is available to everyone. If you’d like to hear it ad-free, upgrade to our premium subscription, where you’ll get an additional 2 ad-free episodes per month (4 total). Premium subscribers also get access to the documentary Design Disruptors and our growing library of books: You’ll also get access to our monthly AMAs with former guests, ad-free episodes, discounts and early access to workshops, and our monthly newsletter The Brief that compiles salient insights, quotes, readings, and creative processes uncovered in the show. Upgrade to paid *** Visiting the links below is one of the best ways to support our show: Masterclass: MasterClass is the only streaming platform where you can learn and grow with over 200+ of the world's best. People like Steph Curry, Paul Krugman, Malcolm Gladwell, Dianne Von Furstenberg, Margaret Atwood, Lavar Burton and so many more inspiring thinkers share their wisdom in a format that is easy to follow and can be streamed anywhere on a smartphone, computer, smart TV, or even in audio mode. MasterClass always has great offers during the holidays, sometimes up to as much as 50% off. Head over to http://masterclass.com/designbetter for the current offer.

This is the second installment in our series of video rewind episodes, with an interview featuring jazz legend Kamasi Washington. Watch the full episode on our Substack: ⁠https://designbetterpodcast.com/p/video-rewind-kamasi-washington-a⁠ Jazz is a constantly evolving art form, offering some of the richest lessons in creative collaboration. A melody and chord progression provide the foundation, but as each musician brings their unique improvisational perspective, the music takes on unexpected, transformative shapes. Design Better is brought to you by ⁠Wix Studio⁠, the most powerful web design platform for entrepreneurs, agencies, and creative thinkers. ⁠Learn more →⁠ If you ask any fan of the genre who’s pushing jazz into new territory, Kamasi Washington’s name will come up—likely at the very top. His 2015 album The Epic won the American Music Prize and stands, in our opinion, as one of the greatest jazz records of the 21st century. Kamasi contributed to Kendrick Lamar’s Grammy-winning To Pimp a Butterfly, scored Michelle Obama’s Netflix documentary Becoming, and has collaborated with musical legends like Herbie Hancock, Wayne Shorter, Lauryn Hill, Nas, Snoop Dogg, Chaka Khan, and many more. In this episode, we spent an evening with Kamasi, exploring his creative process, what he’s learned from his collaborators, his philosophy on collaboration, and his latest album, ⁠Fearless Movement⁠. ⁠Zero Gravity, Wayne Shorter documentary on Amazon Prime⁠ ⁠Kamasi’s newest record, ⁠⁠Fearless Movement⁠ ⁠The Epic⁠ ⁠Kamasi Washington’s website⁠ Kamasi Washington, born in Los Angeles in 1981, grew up surrounded by music, with a saxophonist father and a flutist mother who nurtured his musical talent from a young age. Kamasi’s journey began with drums and piano in his early years, progressing to the clarinet at age seven and finally to the tenor saxophone at twelve, mirroring his father’s path. His high school years at Hamilton High School Music Academy were pivotal; there, he joined the renowned Multi School Jazz Band and learned from jazz icons like Herbie Hancock and Wayne Shorter. Kamasi’s talent was quickly recognized when he won the John Coltrane Saxophone Competition, and he co-founded "The Young Jazz Giants," which marked his early step into professional music. Kamasi's musical evolution continued at UCLA, where he studied ethnomusicology and expanded his understanding of global music traditions. This foundation supported his wide-ranging collaborations beyond jazz, where he worked with artists like Snoop Dogg, Raphael Saadiq, and Kendrick Lamar. Yet, despite his diverse influences, Kamasi remained firmly rooted in jazz, ultimately channeling these experiences into his innovative sound. His 2015 debut album, The Epic, was a monumental release—a three-disc exploration of jazz that introduced a unique blend of spiritual depth and musical complexity. The album garnered critical acclaim, broadening Kamasi's reach and establishing him as a leader in modern jazz. *** This ad-supported episode is available to everyone. If you’d like to hear it ad-free, ⁠upgrade to our premium subscription⁠, where you’ll get an additional 2 ad-free episodes per month (4 total). Premium subscribers also get access to the documentary ⁠Design Disruptors⁠ and our ⁠growing library of books⁠, as well as ⁠our monthly AMAs with former guests⁠, ad-free episodes, ⁠discounts and early access to workshops⁠, and our monthly newsletter ⁠The Brief⁠ that compiles salient insights, quotes, readings, and creative processes uncovered in the show. ⁠Upgrade to paid⁠

This is a premium episode of Design Better. You'll hear a preview of the episode here, but head over to our Substack and become a premium member if you'd like to access the full episode: https://designbetterpodcast.com/p/josh-clark-and-veronika-kindred As designers, we’re entering a new era. AI isn’t just a tool we use behind the scenes, but a collaborator we’re designing with and for. It’s a shift that challenges our assumptions, pushes us beyond static interfaces, and calls on us to rethink what it means to create experiences in an intelligent, adaptive world. In this episode, we talk with Josh Clark and Veronika Kindred—co-authors of the upcoming book Sentient Design—about what it takes to design for this new frontier. Josh brings three decades of UX wisdom, while Veronika, a rising voice in the field (and, as it turns out, Josh’s daughter), brings fresh perspective as part of the first generation of AI-native designers. Together, they offer a framework for designing interfaces that respond to context, intent, and user agency—without falling into the trap of chatbots-as-default. We dig into why chat interfaces might be holding us back, explore new experience patterns that go way beyond conversation, and discuss what it means to design systems where users can essentially draw their own interfaces into existence. We also tackle the thorny questions around trust, transparency, and what happens when we cede control back to users in ways that could make traditional designers uncomfortable. Learn more about Josh and Veronika: Sign up for the Big Medium newsletter for fresh insights about Sentient Design, product design, and UX. Learn more about the Sentient Design book from Rosenfeld Media. Read more from Veronika and Josh at bigmedium.com. Josh Clark is the founder and principal of Big Medium, where he leads UX design efforts that help complex organizations navigate digital transformation and design for emerging technologies. His work spans AI, connected devices, responsive design, and enterprise-scale design systems. Known for shaping future-friendly interfaces, Josh has helped organizations adapt their products and processes to meet rapidly evolving user needs. Veronika Kindred is a designer and researcher at Big Medium, where she collaborates with leading companies to define and solve complex design challenges. She is co-author with Josh Clark of Sentient Design: AI and the New Digital Experience, a forthcoming book from Rosenfeld Media that explores how AI is reshaping user experience and digital interfaces. *** This is a premium episode on Design Better. We release two premium episodes per month, along with two free episodes for everyone. Premium subscribers also get access to the documentary Design Disruptors and our growing library of books. You’ll also get access to our monthly AMAs with former guests, ad-free episodes, discounts and early access to workshops, and our monthly newsletter The Brief that compiles salient insights, quotes, readings, and creative processes uncovered in the show. Upgrade to paid ***

Maybe you’ve already heard, but we’re in the midst of significant global and technological change. It will be a struggle for many businesses to adapt, but IBM is a company that’s no stranger to change. Time and again, they’ve reimagined, restructured, and refactored their business to stay relevant. Our guest today, Shani Sandy, is playing an important role in IBM’s current transformation as VP of Experience Design. Welcome to a live episode of Design Better recorded at THiS Connect presented by UserTesting in New York. We’re talking with Shani today about how her team stays connected to users to design great products, design’s role in the new era of AI, and how IBM is evolving. *** Learn more about UserTesting *** Bio Shani Sandy is a visionary design executive whose ethos—DESIGNING FORWARD—reflects a career dedicated to propelling businesses, communities, and cultures through intentional, people-centered innovation. With a powerful blend of strategic leadership and creative insight, Shani has led transformative initiatives for Fortune 500 companies, including pioneering roles as the first Executive Creative Director at S&P Global and the first Design Executive at IBM Systems. Her expertise lies in integrating multidisciplinary design, AI, and emerging technologies to elevate user experiences, drive measurable business outcomes, and cultivate design maturity across organizations. Known for aligning design strategy with C-suite objectives, Shani excels at translating complexity into clarity and forging collaboration across functions to deliver lasting impact. She is a sought-after keynote speaker, having shared her insights at premier conferences including 3% Conference, AIGA National, and Adobe Creative Jam. A passionate mentor and advocate for underrepresented creatives, Shani is equally committed to shaping the future of design leadership as she is to delivering on today’s innovation. Whether guiding enterprise transformation or nurturing the next generation of designers, Shani leads with bold vision, strategic execution, and an unwavering focus on outcomes.

by Eli Woolery If there’s one thing we’ve learned from the multitude of people we’ve interviewed for Design Better, it’s that the most innovative creators of our time share an unlikely trait: they refuse to stay in their lane. While conventional wisdom pushes specialization, these polymaths build careers by following curiosity across fields—from nuclear engineering to footwear design, from video games to graphic novels. In my own career, it took me many years to realize this, and in some ways my journey began the day after my son was born. I remember that day as unseasonably hot. September 2015 on the Monterey Peninsula—the kind of clear, warm day that follows long stretches of coastal fog. After leaving the hospital where my wife Courtney was recovering with our newborn, I grabbed a quick (wife-sanctioned) surf. The clear horizon promised a month of record warmth ahead. At home, I checked email before setting up my auto-responder for two weeks of paternity leave. Near the top of my inbox: a message from our startup's CEO. Not what I expected. The gist: "We're sorry, but our co-founders had a fight, the company is splitting up, and we have to lay you off." Panic. Losing my job right after our second child wasn't the plan, especially since we'd just moved to the Monterey Peninsula in an era before remote work was widespread. I delivered the news to Courtney at the hospital along with her Starbucks coffee, and couldn’t find anything comforting to say. She ended up reassuring me—we were going to be OK. And we were. It became a rare chance for me to spend real time with our newborn son, young daughter, and Courtney. Time to reflect on what came next. And I had a secret weapon—something I hadn't always considered a strength. Continue reading this issue of The Brief on Substack at DesignBetter.com

This is a preview of a premium episode. To get access to the full episode, head to our Substack: https://designbetterpodcast.com/p/christopher-lyons Some careers have clear through lines: pick a college major, get a job in that industry. Others take serendipitous turns. Christopher Lyons is the latter, but with some surprising twists. Chris started his career as a music producer with Jermaine Dupri, founder of So So Def records in Atlanta, a role that honed his eye for recognizing talent and helping them reach their potential. Then, he joined renowned venture capital team Andresen Horowitz where he helped connect talent to business opportunities by creating the Cultural Leadership Fund. Eventually, he became a general partner at the firm. We talk to Chris about why he thinks EQ is far more important than IQ in a successful career, how he connects creative thinkers to business opportunities, and the common threads he sees across all creative disciplines. Bio Christopher Lyons is a visionary leader and President of Web3 Media at a16z crypto. Since joining a16z in 2013 as chief of staff to Ben Horowitz, he has helped shape the firm’s strategic direction—most notably by launching the Cultural Leadership Fund (CLF) in 2018 and co-founding a16z’s $400M Seed Fund in 2021. The CLF broke ground as Silicon Valley’s first venture fund with an all-Black LP base, bridging cultural leaders from sports, music, and entertainment with the tech world while advancing opportunities for Black builders and creators. Lyons began his career as a sound engineer, working with Grammy-winning producer Jermaine Dupri before founding PictureMenu, a mobile menu platform. He now serves on the boards of Yuga Labs, the James Beard Foundation, the Black Economic Alliance, and New Story Charity. A Kauffman Fellow and founder of Lyons Wine, he brings a spirit of craftsmanship and mentorship to everything he does, including his continued involvement with Kappa Alpha Psi Fraternity, Inc. *** Premium Episodes on Design Better This is a premium episode on Design Better. We release two premium episodes per month, along with two free episodes for everyone. Premium subscribers also get access to the documentary Design Disruptors and our growing library of books. You’ll also get access to our monthly AMAs with former guests, ad-free episodes, discounts and early access to workshops, and our monthly newsletter The Brief that compiles salient insights, quotes, readings, and creative processes uncovered in the show. Upgrade to paid ***

We are living through a Cambrian explosion of new tools, powered by generative AI. It can be tough to wade through the sea of options in front of us, and find platforms that actually help us in our workflow instead of being a distraction. That’s why it was so refreshing to discover the tool Capsule a little over a year ago. We use it to create motion graphics and short videos for Design Better, and the experience is a thousand times easier and more rewarding that using arcane tools like After Effects. Today we’re chatting with Champ Bennett, CEO and co-founder of Capsule. We talk with him about his entrepreneurial journey, what motion design systems are and how they fit into more general design systems, and how motion design fits into branding. This is a sponsored bonus episode that we’re excited to share, as Capsule is a tool that we love. They believe that video storytelling should be easy and scalable, and if your team is hoping to create more video their platform is the place to go. If you’re interested in open design roles or in building a motion design system for your enterprise team, you can learn more at capsule.video Bio Champ Bennett is the co-founder and CEO of Capsule—an AI-powered video editing tool that helps enterprise content and marketing teams create more videos while staying on brand. His background is as a software engineer, designer and musician. After running a product agency for 4 years, Champ pursued a decade-long journey as a 3x startup founder focused on creative technology. Fascinated by creative tools since he was a child, Champ believes there’s never been a better time to be building creative tools than now. Through Capsule, he is showing the world how AI can be practically applied to augment human ability rather than replace it — solving real world challenges in creative workflows. Capsule raised $7.75M after a product demo went viral on Twitter, recently raised a $12M Series A round, and is working with some of the world’s leading B2B brands to help democratize video creation in their organizations.

This is a preview of a premium episode. Visit our Substack to get access to the full episode: https://designbetterpodcast.com/p/cassie-mcdaniel Cassie McDaniel, Medium’s head of design, is someone with a clear vision for how a design team should work. She believes team members should have a breadth of skills, craft should be the foundation of product design, and experimentation is important in both work and workflow. To that end, Cassie and the leadership team at Medium recently made what some might see as a controversial decision: They eliminated product management. The result? They are moving faster than ever. We chat with Cassie about what led to this decision—and why it might not work for all teams, how she thinks about balancing Medium’s legacy of thoughtful design while moving the product forward, and how writing can help you advance your design career. Bio Cassie McDaniel brings nearly 20 years of design leadership across agencies, her own studio, nonprofits, and high-growth startups. Currently the Head of Design at Medium, in her previous role as Product Design Director at Lattice, she led Insights & Analytics and Engagement, partnering with cross-functional teams to deliver humane, impactful digital experiences that drive business results. Cassie excels at building and mentoring teams, championing customer-centric culture, and solving complex problems at scale. She combines curiosity, empathy, and kindness with a relentless focus on execution—especially on mission-driven initiatives in creativity, environmental advocacy, and ethical product design. *** This is a premium episode on Design Better. We release two premium episodes per month, along with two free episodes for everyone. Premium subscribers also get access to the documentary Design Disruptors and our growing library of books, as well as our monthly AMAs with former guests, ad-free episodes, discounts and early access to workshops, and our monthly newsletter The Brief that compiles salient insights, quotes, readings, and creative processes uncovered in the show. Upgrade to paid *** Visiting the links below is one of the best ways to support our show: Masterclass: MasterClass is the only streaming platform where you can learn and grow with over 200+ of the world's best. People like Steph Curry, Paul Krugman, Malcolm Gladwell, Dianne Von Furstenberg, Margaret Atwood, Lavar Burton and so many more inspiring thinkers share their wisdom in a format that is easy to follow and can be streamed anywhere on a smartphone, computer, smart TV, or even in audio mode. MasterClass always has great offers during the holidays, sometimes up to as much as 50% off. Head over to http://masterclass.com/designbetter for the current offer. Aquatru: We’d like to think our tap water is clean and healthy, but for so many there are impurities and chemicals that can be detrimental to our health. We’re big fans of AquaTru, makers of reverse osmosis filtration systems for your countertop or under sink. Get 20% OFF any AquaTru purifier at AquaTru.com with discount code DESIGNBETTER. If you're interested in sponsoring the show, please contact us at: sponsors@thecuriositydepartment.com If you'd like to submit a guest idea, please contact us at: contact@thecuriositydepartment.com BioPremium Episodes on Design Better

Find bonus content and more on our Substack: https://designbetterpodcast.com/p/the-roundup-ai-creative-workflow Rarely do we get the chance to pause and reflect on the conversations we’ve been having—and to spot the red threads that run through them. But that’s exactly what we’re doing today. We’re trying out a new format—we’re calling it The Roundup. Think of it as a prototype. We’d love your feedback. In this episode, we’re revisiting past conversations through the lens of AI. It’s a fun new way to explore themes that have come up across episodes, highlight insights from our guests, and help you synthesize ideas you can apply in your own work. *** This ad-supported episode is available to everyone. If you’d like to hear it ad-free, upgrade to our premium subscription, where you’ll get an additional 2 ad-free episodes per month (4 total). Premium subscribers also get access to the documentary Design Disruptors and our growing library of books, as well as our monthly AMAs with former guests, ad-free episodes, discounts and early access to workshops, and our monthly newsletter The Brief that compiles salient insights, quotes, readings, and creative processes uncovered in the show. Upgrade to paid *** What you'll learn in this episode: Changing Roles & Workflows Scott Belsky (Adobe’ Chief Strategy Officer) discusses "boundaryless workflows" where AI collapses the steps between ideation and execution The concept of "collapsed talent stacks" where individuals can now perform multiple functions that previously required separate specialists Evolution of Design Jobs Jenny Blackburn (design team lead for Google Gemini) shares how her team is "inventing the next version of UX jobs" as boundaries blur between roles New UX jobs are emerging around defining great AI responses from a user perspective AI as Creative Partner Marcus Bell (music producer for artists like Snoop Dogg) explains how AI has transformed music production, enabling him to do what once required five people Bell predicts AI will enable "hyper-personalization" of music based on individual needs and preferences ...and more!

This interview was recorded live on May 1st for UserTesting’s ThiS Connect City Tour. Interested in joining us for our next live show? We’re joining an incredible lineup at #THiSConnect in NYC (including former Design Better guest Seth Godin), where we’ll talk about customer experience, innovation, and the real impact of AI. 📍 Catch us in New York on May 29th. Let’s connect, share ideas, and shape what’s next! *** Amy Lokey has led design and product teams at LinkedIn, Google, and ServiceNow, where she is currently the Chief Experience Officer. At ServiceNow, Amy’s team is helping shape how AI transforms our work—creating smart systems that can predict what we need, adapt on the fly, and make it easier to work with complex systems and connect with colleagues. We’re excited to talk with her about how her team approaches designing for enterprise-level AI applications, including specific applications for agents—and how they can help you in your day-to-day work. Amy joins us today for a special live episode recorded on stage in San Francisco, California, at the UserTesting THiS Connect City Tour. Learn more about UserTesting Bio Amy Lokey leads Product and Customer Experience at ServiceNow, overseeing design, research, content, and more across the platform and products, with a mission to create experiences people love. She’s focused on shaping intelligent, AI-driven interfaces that adapt to how people want to work. Previously, she led UX for G Suite at Google and for LinkedIn’s consumer and enterprise products. With a background in large-scale digital design, her strengths lie in user-centered strategy and organizational leadership.