In this episode, I break down the key differences between Customer Experience (CX) and Customer Service (CS)—two crucial elements that impact your Customer Journey. Many businesses focus solely on Customer Service, but a strong Customer Experience Strategy ensures long-term success. Learn how these two work together and how a Consultation with Your Customer Experience Consultant can help you build a seamless experience for your customers.📌 My mission? Bringing the human back into Customer Experience. 🤝 It’s time to create meaningful connections with your customers that go beyond transactions.💬 Got questions about CX vs. CS? Drop them in the comments—I'd love to feature them in future episodes!🔗 Stay connected for more updates:🌐 Website: www.yourcxc.com📱 TikTok | Instagram | Facebook | Twitter | LinkedIn: @YourCXC🤝 Book Your Consultation: www.yourcxc.com/consultation✅ Like, share, and subscribe to help spread the word about creating exceptional Customer Experiences!#YourCXC #YourCustomerExperienceConsultant #CustomerExperience #CustomerJourney #CustomerService #Consultation #CXStrategy #CXvsCS #BusinessGrowth #CustomerSatisfaction