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YOURCXC: BRINGING THE HUMAN BACK IN CUSTOMER EXPERIENCE
YourCXC
21 episodes
6 days ago
✨ Welcome to YourCXC—Your Customer Experience Consultant! ✨ My name is Gareth Cummings, Your Customer Experience Consultant. I help businesses of all sizes design and deliver exceptional Customer Experience whilst maintaining a human connection. The show provides businesses and individuals with: ✅ Practical tips and strategies you can apply today. 💡 Fresh insights and trends shaping the future of CX. 📚 Real-world opinions and case studies to inspire innovation. ❓ Answers to your burning customer experience questions—because your voice drives the conversation!
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Business
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All content for YOURCXC: BRINGING THE HUMAN BACK IN CUSTOMER EXPERIENCE is the property of YourCXC and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
✨ Welcome to YourCXC—Your Customer Experience Consultant! ✨ My name is Gareth Cummings, Your Customer Experience Consultant. I help businesses of all sizes design and deliver exceptional Customer Experience whilst maintaining a human connection. The show provides businesses and individuals with: ✅ Practical tips and strategies you can apply today. 💡 Fresh insights and trends shaping the future of CX. 📚 Real-world opinions and case studies to inspire innovation. ❓ Answers to your burning customer experience questions—because your voice drives the conversation!
Show more...
Business
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6 TIPS FOR IMPROVING YOUR CUSTOMER SERVICE SKILLS | YOUR CUSTOMER EXPERIENCE CONSULTANT
YOURCXC: BRINGING THE HUMAN BACK IN CUSTOMER EXPERIENCE
7 minutes 50 seconds
7 months ago
6 TIPS FOR IMPROVING YOUR CUSTOMER SERVICE SKILLS | YOUR CUSTOMER EXPERIENCE CONSULTANT

Whether you’re just starting out or looking to elevate your customer service game, these tips will help you deliver outstanding customer experiences and build lasting relationships with your clients.

In this video, I dive into practical strategies that will help you:

✅ Listen actively

✅ Show empathy

✅ Communicate clearly and concisely

✅ Stay positive in challenging situations

✅ Follow up with customers

✅ Continuously improve your customer service skills

As Your Customer Experience Consultant, I am here to help businesses optimise their Customer Experience and understand their customer journey. If you want expert guidance on how to transform your customer service or need a personalised Consultation, visit the links below.

🌐 Visit our website: www.yourcxc.com

📅 Schedule a Consultation: https://www.yourcxc.com/booking-calendar

If you found these tips helpful, make sure to like, subscribe, and hit the notification bell so you don’t miss our future content on improving customer experience and growing your business.

Got questions or want to share your own customer service tips? Leave a comment below!

#CustomerService #CustomerExperience #YourCXC #CustomerExperienceConsultant #Consultation #CustomerJourney #CustomerCare

YOURCXC: BRINGING THE HUMAN BACK IN CUSTOMER EXPERIENCE
✨ Welcome to YourCXC—Your Customer Experience Consultant! ✨ My name is Gareth Cummings, Your Customer Experience Consultant. I help businesses of all sizes design and deliver exceptional Customer Experience whilst maintaining a human connection. The show provides businesses and individuals with: ✅ Practical tips and strategies you can apply today. 💡 Fresh insights and trends shaping the future of CX. 📚 Real-world opinions and case studies to inspire innovation. ❓ Answers to your burning customer experience questions—because your voice drives the conversation!