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YOURCXC: BRINGING THE HUMAN BACK IN CUSTOMER EXPERIENCE
YourCXC
21 episodes
6 days ago
✨ Welcome to YourCXC—Your Customer Experience Consultant! ✨ My name is Gareth Cummings, Your Customer Experience Consultant. I help businesses of all sizes design and deliver exceptional Customer Experience whilst maintaining a human connection. The show provides businesses and individuals with: ✅ Practical tips and strategies you can apply today. 💡 Fresh insights and trends shaping the future of CX. 📚 Real-world opinions and case studies to inspire innovation. ❓ Answers to your burning customer experience questions—because your voice drives the conversation!
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Business
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All content for YOURCXC: BRINGING THE HUMAN BACK IN CUSTOMER EXPERIENCE is the property of YourCXC and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
✨ Welcome to YourCXC—Your Customer Experience Consultant! ✨ My name is Gareth Cummings, Your Customer Experience Consultant. I help businesses of all sizes design and deliver exceptional Customer Experience whilst maintaining a human connection. The show provides businesses and individuals with: ✅ Practical tips and strategies you can apply today. 💡 Fresh insights and trends shaping the future of CX. 📚 Real-world opinions and case studies to inspire innovation. ❓ Answers to your burning customer experience questions—because your voice drives the conversation!
Show more...
Business
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5 SIGNS OF A BRAND PROVIDING A BAD CUSTOMER EXPERIENCE | YOUR CUSTOMER EXPERIENCE CONSULTANT
YOURCXC: BRINGING THE HUMAN BACK IN CUSTOMER EXPERIENCE
7 minutes 59 seconds
7 months ago
5 SIGNS OF A BRAND PROVIDING A BAD CUSTOMER EXPERIENCE | YOUR CUSTOMER EXPERIENCE CONSULTANT

If you're a business owner or customer experience professional, understanding the warning signs of a bad customer experience is crucial for growth and success. In this video, I cover the key signs that indicate your brand may not be delivering the best customer journey possible, and how to fix it.

From customer service to personalisation, I explain how these factors impact the overall customer experience. Learn actionable tips to improve your customer interactions and boost loyalty.

🌟 Ready to enhance your customer experience? https://www.yourcxc.com/

📝 Book a consultation today with YourCXC: https://www.yourcxc.com/booking-calendar

Thanks for watching! Don’t forget to like, subscribe, and hit the notification bell for more helpful content on improving customer experiences.

#CustomerExperience #CustomerService #Consultation #YourCXC #CX #BusinessGrowth #CustomerJourney #CustomerSatisfaction

YOURCXC: BRINGING THE HUMAN BACK IN CUSTOMER EXPERIENCE
✨ Welcome to YourCXC—Your Customer Experience Consultant! ✨ My name is Gareth Cummings, Your Customer Experience Consultant. I help businesses of all sizes design and deliver exceptional Customer Experience whilst maintaining a human connection. The show provides businesses and individuals with: ✅ Practical tips and strategies you can apply today. 💡 Fresh insights and trends shaping the future of CX. 📚 Real-world opinions and case studies to inspire innovation. ❓ Answers to your burning customer experience questions—because your voice drives the conversation!