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Your Jewelry Coach
Tammy
24 episodes
1 week ago
Transform your retail fine jewelry business into a thriving customer-focused haven. With 44 years of industry experience, this podcast delivers actionable strategies for mastering sales, deepening product knowledge and creating exceptional customer experiences. Learn to communicate value, build unwavering trust and cultivate loyal clients. From handling challenging situations to elevating team performance, discover how to blend technical expertise with emotional intelligence. Join successful jewelry professionals in their pursuit of retail excellence.
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All content for Your Jewelry Coach is the property of Tammy and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Transform your retail fine jewelry business into a thriving customer-focused haven. With 44 years of industry experience, this podcast delivers actionable strategies for mastering sales, deepening product knowledge and creating exceptional customer experiences. Learn to communicate value, build unwavering trust and cultivate loyal clients. From handling challenging situations to elevating team performance, discover how to blend technical expertise with emotional intelligence. Join successful jewelry professionals in their pursuit of retail excellence.
Show more...
Entrepreneurship
Business
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Finding Your Ideal Jewelry Salesperson
Your Jewelry Coach
16 minutes 35 seconds
6 months ago
Finding Your Ideal Jewelry Salesperson

Are your jewelry store job postings attracting mediocre applicants while exceptional talent passes you by? In this episode, I'll reveal why traditional hiring approaches in the jewelry industry are failing—and how to revolutionize your recruitment strategy to attract sales superstars.

Two jewelry stores can have identical locations, products, and compensation packages, yet one consistently builds a team of high-performing professionals while the other struggles with constant turnover. The difference isn't luck, it's their approach to identifying and attracting the right talent.

This episode exposes the outdated hiring practices still dominating the jewelry industry and offers a comprehensive framework for finding sales professionals who don't just move inventory but create emotional connections that drive lifetime customer value.

You'll discover:

  • Why experience and product knowledge are overrated compared to six essential traits that truly drive exceptional sales performance
  • How to craft magnetic job postings that speak directly to your ideal candidates and filter out those who won't thrive in your environment
  • Specific interview techniques that reveal a candidate's emotional intelligence, storytelling ability, and authentic passion for jewelry
  • The "passionate pitch" technique that instantly separates genuine talent from rehearsed interviewees
  • Why the advisor approach is replacing traditional sales techniques and how to identify candidates who naturally embody this mindset
  • Interview questions that uncover who candidates really are beyond their resumes

The jewelry industry is unique—we're not selling products; we're selling emotion, trust, and moments wrapped in precious metals and gemstones. Shouldn't your hiring process reflect this reality?

Whether you're struggling with high turnover, mediocre performance, or simply want to elevate your team to the next level, this episode provides actionable strategies to transform your hiring approach. You'll learn to look beyond credentials to find the rare individuals with the emotional intelligence, authentic passion, and quiet confidence that turn browsers into buyers and first-time customers into lifetime clients.

Stop gambling on your next hire. Learn how to identify the hidden traits that truly make the difference between an average sales associate and a jewelry professional who can transform your business.

Your next hire could be your best decision or your most expensive mistake. This episode ensures you know exactly what to look for, how to find it, and how to bring these exceptional professionals onto your team.

Your Jewelry Coach
Transform your retail fine jewelry business into a thriving customer-focused haven. With 44 years of industry experience, this podcast delivers actionable strategies for mastering sales, deepening product knowledge and creating exceptional customer experiences. Learn to communicate value, build unwavering trust and cultivate loyal clients. From handling challenging situations to elevating team performance, discover how to blend technical expertise with emotional intelligence. Join successful jewelry professionals in their pursuit of retail excellence.