In this episode, I sit down with clinic owner, author and founder of Transforming Beauty, Robyn McAlpine – recently named Humanitarian of the Year 2025! We talk about resilience, purpose and how making an impact doesn’t have to wait until you’ve “made it.” Robyn shares how small acts can create massive ripples, and how her work through Transforming Beauty empowers young women rescued from trafficking in India to rebuild their lives through education, beauty therapy, and self-worth. This o...
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In this episode, I sit down with clinic owner, author and founder of Transforming Beauty, Robyn McAlpine – recently named Humanitarian of the Year 2025! We talk about resilience, purpose and how making an impact doesn’t have to wait until you’ve “made it.” Robyn shares how small acts can create massive ripples, and how her work through Transforming Beauty empowers young women rescued from trafficking in India to rebuild their lives through education, beauty therapy, and self-worth. This o...
In this episode, I sit down with clinic owner, author and founder of Transforming Beauty, Robyn McAlpine – recently named Humanitarian of the Year 2025! We talk about resilience, purpose and how making an impact doesn’t have to wait until you’ve “made it.” Robyn shares how small acts can create massive ripples, and how her work through Transforming Beauty empowers young women rescued from trafficking in India to rebuild their lives through education, beauty therapy, and self-worth. This o...
For years I thought making money in business was just about working harder. I was flat out busy but my team weren’t and even though the salon looked successful, the numbers told a different story. What I eventually realised is that generating revenue is a skill. It’s something you can learn and get really good at, just like perfecting a colour correction or a facial treatment. In this episode, I’m sharing the moments that changed how I think about money, confidence and backing myself to creat...
We know. It’s the stuff that makes your eyes glaze over. But ignoring this side of your business can cost you big time. In this episode, we break down the basics of tax, super and workcover in a way that actually makes sense. No jargon, no lectures. Just straight-up advice to help you stay out of trouble and keep more of what you earn. If you’ve ever felt confused, overwhelmed or just completely in the dark about your obligations as a salon or clinic owner, this episode will clear the fog. ...
My spicy guest is a copywriter who knows exactly how to make your words work harder, connect with the right clients and keep your brand feeling fresh. We’ll talk about how ChatGPT can be a powerful tool without making you sound like everyone else and what really matters when it comes to building a message that cuts through the noise. Who the heck is Rachel? Rachel Medlock is a copywriter, beauty industry expert, and the go-to wordsmith for brands who want copy that connects, not c...
If the thought of raising your prices makes you break out in a sweat, or you feel guilty every time you look at your bank account, you’re not alone. Money trauma is real, and it’s probably running the show more than you realise. In this episode, we dive into the messy, emotional side of money and how your past might be shaping your pricing, spending, and self-worth today. We’ll help you unpack the stories you’ve been telling yourself and give you a new way to think about money that actually s...
Think you’ve got a money problem? Think again. Most salon and clinic owners aren’t undercharging or overspending, they’ve just got a bucket full of holes. In this episode, we break down the 7 biggest leaks that drain your profit without you even realising. From pricing gaps to stock blowouts to team inefficiencies, we’re exposing the hidden areas that silently sabotage your cash flow. If you’re working hard but wondering where the hell your money is going, this episode is your wake-up call. ...
When your body or brain taps out before your business does, it’s a whole different kind of burnout. In this episode, we talk openly about Kerry’s experiences stepping back from the floor because of mental health struggles and cancer diagnoses. This is for anyone who’s ever thought, “But what happens if I can’t keep going?” We share strategies to help you build a business that’s not fully dependent on you being behind the chair or bed every day, and how to put the right financial systems...
You’re flat out, booked solid and running on caffeine fumes. So why does your bank account still look like a sad joke? In this episode, we’re calling out the trap so many salon and clinic owners fall into. Thinking busy means successful. (Spoiler alert. It doesn’t.) We unpack why being booked out isn’t the goal if it comes at the cost of your sanity and profit. You’ll hear real talk on what’s actually draining your money, your energy, and your motivation and how to flip the script. If you’re ...
Profit sharing…. Sounds generous, progressive, maybe even a little bit fancy! but what actually is it? And how do you make it work without losing your mind or your margins? In this episode, we’re cutting through the fluff and diving into the nitty gritty. We unpack the common mistakes salon owners make when trying to introduce profit share and the real question you need to ask first: are you even profitable? You’ll learn how understanding your breakeven point, team productivity gap and true...
Remember the days when word-of-mouth, loyalty cards and a killer brochure were enough to keep your business thriving? In a world obsessed with algorithms, trends and bloody TikTok dances, it’s easy to wonder if old-school marketing still has a place or if it’s officially time to retire it for good. In this bonus episode, we’re diving into what’s changed, what’s stayed the same and whether traditional marketing is dead… or just evolving. If you’re feeling stuck between the old way and the new ...
Ever found yourself asking, "Why am I not further along?" or "Why does it feel like I’m doing everything right, but still stuck?" In this episode, we’re unpacking the frustrating gap between where you are and where you thought you’d be by now. Whether it’s your business, your mindset or your life as a whole! We’re diving into the invisible blocks that keep ambitious people spinning their wheels. We chat about the real reasons progress can feel like you are pushing crap up hill and it’s ...
There's often hundreds of people that are visiting your website and your online booking page every single week, if you play your cards right (and your content is on point) you will capture a large chunk of this new business opportunity. Now here's the reality! Is your website and online booking interface optimised so that it makes it an absolute no brainer to make an appointment with YOU!? Let's talk about the dos and don't's when it comes to creating an easy path for your potential clients t...
WARNING! Spicy themes incoming.... Recognising trends and themes in your business that are chewing away at your profit is the first step, the second step is to actually do something about it! Sitting in our ivory tower we get to see these trends and themes in our clients businesses. Not only that, we have been a victim to them ourselves! The good news is that you do not need to settle for mediocrity, especially when it comes to the profitability of your business! Join us while we label, creat...
"Hi, my name is Jay and I am recovering ball hogger" I do it better, they don't do it how I want it done, they always stop doing it! Just some of the common thoughts that I used to have and that I see in our coaching clients today. This episode is going to shine a light on not so much how to delegate, but why you should! Delegating responsibility is easy if you just take into consideration some of our simple steps. It's time to free up your time! For more information about Your Growth Coaches...
This episode is a little different! We’re giving you a sneak peek inside one of our skills sessions from our coaching program. We’re diving into why retail should be a natural part of your consultation process (not some awkward afterthought). In this session, we map out the bigger picture of how retail fits into your client conversations, so it feels effortless and actually benefits your clients. This is for you if… You and your team struggle to bring up homecare in a way that ...
Ever dreamt of turning your side hustle into your main gig? In this episode, we chat with Adrian Paglia from InBold Coaching & Development about building the essential foundations for entrepreneurial success. Adrian helps aspiring founders navigate the crucial early stages of business, from validating your idea to mastering marketing and messaging. We dive into common pitfalls, explore whether every business needs a unique selling proposition, and discuss the importance of persona...
In this episode, we are diving into one of the most powerful (yet often overlooked) ways to build a strong, motivated team through one-on-one meetings. If you are relying on group chats and team huddles to keep everyone engaged, you might be missing the real magic that happens when you sit down with each team member individually to connect. We talk about how these meetings create trust, boost performance, and help you truly understand what is going on in you teams minds. Plus, we share a simp...
Maybe you have a manager or team leader already in your salon, or MAYBE you are considering promoting or bringing someone onboard in this role.... Either way, this episode is going to help you gain clarity around the ultimate role and responsibility of a brilliant team leader. Discover the key role they play in influencing performance, shaping culture, and driving growth. Learn how a brilliant team leader can hold you accountable and supercharge your salon's success. For free resources ...
We have a real love/hate relationship with fast growth strategies! It's like that thing you crave that's not really good for you. Anything quick to come is often quick to go, and while it's awesome to be able to "turn on the tap" and get a cash injection when you need it, relying on those quick fixes for the long haul just isn't a recipe for sustainable growth. In this episode, we're diving deep into the world of fast growth strategies. We'll be pulling back the curtain on those...
In this episode, we sit down with the legendary Maria Enna-Cocciolone, the brains behind INSKIN Cosmedics. Maria, a true skincare pioneer, invented the term "cosmedical" and has been revolutionizing how we approach skin health for decades. Get ready for an honest conversation about her journey, the science behind her incredible products, and why she believes real results sometimes require a little bit of "tough love" from your skin skin expert. The industry is changing and will continue...
In this episode, I sit down with clinic owner, author and founder of Transforming Beauty, Robyn McAlpine – recently named Humanitarian of the Year 2025! We talk about resilience, purpose and how making an impact doesn’t have to wait until you’ve “made it.” Robyn shares how small acts can create massive ripples, and how her work through Transforming Beauty empowers young women rescued from trafficking in India to rebuild their lives through education, beauty therapy, and self-worth. This o...
