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Workday Gold
Keith Bitikofer
47 episodes
23 hours ago
Send us a text Most Workday project failures don’t come from configuration — they come from people capacity, leadership alignment, and missing accountability. In this episode, longtime project manager and rescue specialist Craig Erhorn shares what really goes wrong behind the scenes and how to fix it before it shows up in go-live risk logs. Craig breaks down the patterns he’s seen over decades of implementations: executives who sponsor in name only, teams stretched to the limit, and timelines...
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Technology
Business,
Management
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Send us a text Most Workday project failures don’t come from configuration — they come from people capacity, leadership alignment, and missing accountability. In this episode, longtime project manager and rescue specialist Craig Erhorn shares what really goes wrong behind the scenes and how to fix it before it shows up in go-live risk logs. Craig breaks down the patterns he’s seen over decades of implementations: executives who sponsor in name only, teams stretched to the limit, and timelines...
Show more...
Technology
Business,
Management
Episodes (20/47)
Workday Gold
Project Rescue Lessons with Craig Erhorn
Send us a text Most Workday project failures don’t come from configuration — they come from people capacity, leadership alignment, and missing accountability. In this episode, longtime project manager and rescue specialist Craig Erhorn shares what really goes wrong behind the scenes and how to fix it before it shows up in go-live risk logs. Craig breaks down the patterns he’s seen over decades of implementations: executives who sponsor in name only, teams stretched to the limit, and timelines...
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6 days ago
27 minutes

Workday Gold
Moving to the Public Cloud: Lessons from the Front Lines with Christian Delcid
Send us a text Workday customers will eventually be required to migrate from Workday’s private cloud to a hyperscaler-hosted public cloud — but many don’t yet understand what that actually means in practice. In this episode of Workday Gold, Christian Delcid shares a firsthand look at his organization’s migration: what went smoothly, what nearly broke, and how they decided when to “rip off the band-aid.” His story reveals that the biggest lift wasn’t configuration — it was coordination a...
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1 week ago
34 minutes

Workday Gold
Clarity Over Chaos — Jess Wagner and Deluxe’s Blueprint for Workday Success
Send us a text In this episode of Workday Gold, Keith Bitikofer talks with Jess Wagner, HRIS Director at Deluxe, about how she led her Workday team from chaos to clarity. Jess shares the playbook she used to unify configuration and integration teams, introduce Agile structure, and bring HR and IT into alignment around shared priorities. Their conversation explores what it takes to build a proactive, sustainable support model — one where priorities are transparent, capacity is respected, and p...
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2 weeks ago
29 minutes

Workday Gold
Integrating People, Process, and Technology - A Conversation with Kristie Dierig
Send us a text In this inspiring conversation, Keith Bitikofer sits down with Kristie Dierig, an HR and IT leader who transformed her Workday implementation experience into a thriving career in change leadership. Kristie shares how she went from database administration to leading global HR technology projects — and what she learned about the intersection of people, process, and technology along the way. Why Listen: Kristie and Keith discuss the realities of leading change, the evolving role o...
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3 weeks ago
40 minutes

Workday Gold
HR at the Pivot: From Workday Rising and HR Tech to Real Work, with Demetrio Wazar-Santana
Send us a text HR is sitting at a pivotal junction, and AI is the catalyst. In this episode, Demetrio Wazar-Santana and I unpack what we learned at the Workday Rising and HR Tech conferences. We discuss creating trust so that people actually use new tools, why HR and IT must co-own enablement and governance, and ideas on increasing the usage of AI tools, such as conducting a “prompt-athon” to turn curiosity into capability. We also look at data as an ongoing feedback loop, not a one-time clea...
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1 month ago
45 minutes

Workday Gold
Consistency, Community, and Career Growth: Lessons from Alok Kumar
Send us a text In this episode of Workday Gold, I sit down with Alok Kumar, CEO and founder of ZaranTech, to talk about his journey training more than 30,000 learners in SAP, Workday, cloud, and AI. Alok shares why bespoke training — tailored to each company’s unique processes and industry — makes such a difference, and how his learners have gone on to become successful consultants and leaders across the ecosystem. We also dive into LinkedIn strategies, the role of AI in Workday, and practica...
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1 month ago
27 minutes

Workday Gold
Carla Corley on Cutting Through the AI Recruiting Noise with Carla Corley
Send us a text Keith Bitikofer talks with Carla Corley, founder of Corner Office Consultants and publisher of the Workday Compensation Guide, about navigating the noisy job market, personal branding, and how AI is reshaping the recruiting experience—for better and worse. Carla introduces WD Beacon, a new free platform for Workday professionals that combines verified jobs, real-time salary data, personal storytelling tools, and career visibility. Whether you're hiring, job-seeking, or coaching...
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1 month ago
30 minutes

Workday Gold
The Value of Saying “Yes” to Unexpected Opportunities with Cara Carroll
Send us a text What does it take to build a career in Workday? In this episode of Workday Gold, Keith sits down with Cara Carroll to unpack her journey from marketing intern to HR to recruiter to Workday support specialist — and the lessons she learned along the way. From saying “yes” to unexpected opportunities to leveraging functional HR experience in system support, Cara’s story is both inspiring and practical. Together, they explore the value of curiosity, continuous learning, and communi...
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1 month ago
23 minutes

Workday Gold
The Independent Path with Tony “Mr. Energy” Velasquez
Send us a text Thinking about going independent in the Workday ecosystem? In this episode of Workday Gold, I talk with Tony Velasquez—better known as “Mr. Energy”—about his journey from partner-side consultant to independent consultant and project leader. Tony shares how independence gave him the flexibility to prioritize family while also creating opportunities to serve clients more holistically. We cover the ups and downs of independent life: building a pipeline, embracing failure, staying ...
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2 months ago
34 minutes

Workday Gold
Redundancy, Reinvention, and the Launch of Nimbeely Extend Solutions
Send us a text In this episode of Workday Gold, I speak with Alan Raftery, managing partner of Nimbeely Extend Solutions, about his unexpected transition from a reduction-in-force situation into entrepreneurship. Alan shares his journey from FinTech into Workday, his years helping customers understand Extend, and how Nimbeely became one of the first independent partners focused solely on Extend. We explore the realities of starting a Workday business — from finding the right mix of sales and ...
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2 months ago
27 minutes

Workday Gold
Behind the Book: The Workday Gold- Navigating Your Career Story
Send us a text In this solo episode, Keith Bitikofer shares the story behind Workday Gold- Navigating Your Career book—why he wrote it and how his own ERP and Workday journey shaped it. From manufacturing and consulting to leading a Workday implementation at a nonprofit, Keith reflects on the questions people kept asking him: How do I start a career in Workday? What paths exist? How do I grow as a leader? Keith also highlights some of the key themes from the book, including the importance of ...
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2 months ago
18 minutes

Workday Gold
Influencing Priorities and Getting Buy-In for Workday Projects
Send us a text How do you take a great idea for improving Workday and turn it into an approved project on your company’s roadmap? In this episode of Workday Gold, Keith Bitikofer and co-host Christian Delcid share strategies for influencing stakeholders, making a strong business case, and building the relationships that lead to “yes.” From understanding the difference between tickets, backlogs, and roadmap projects, to managing competing priorities and protecting your team’s capacity, Keith a...
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2 months ago
30 minutes

Workday Gold
Deep Dive or Wide Net? Workday Career Real Talk
Send us a text In this episode of Workday Gold, Christian and I dive into a classic career question: Is it better to specialize deeply in a Workday module or be a generalist with broader reach? We talk through the pros and cons of both paths, share stories from our own journeys, and look at how company size, stage, and even your personality shape that decision. We also explore how AI is shifting the landscape. As tools evolve, generalists may gain new superpowers—but specialists still play a ...
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3 months ago
35 minutes

Workday Gold
From Guardrails to Growth: Workday Governance and the Role of AI, with Steve Atnip
Send us a text In this episode of Workday Gold, Keith Bitikofer welcomes back Steve Atnip to explore the critical (and often overlooked) topic of Workday governance. They discuss what governance really means, how to build an effective model, and why executive sponsorship is essential. They also tackle the challenges of supporting global users, balancing standardization with flexibility, and navigating complex decisions around security, compliance, and business process design. In the second ha...
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3 months ago
44 minutes

Workday Gold
The Workday You Don’t See: A Conversation with Steve Atnip on Scale, Strategy, and Supporting People
Send us a text In this episode of Workday Gold, Keith sits down with Workday veteran Steve Atnip to talk about his winding career path, from accounting to HRIS manager to Workday consultant. Steve shares a pivotal elevator pitch moment that led to his first Workday implementation and how that decision shaped his career. They discuss key differences between supporting small vs. large (200,000 employees) Workday tenants, including performance issues, report optimization, and managing large volu...
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4 months ago
43 minutes

Workday Gold
Career Lessons from Eric Olson’s Workday Journey
Send us a text In this episode of Workday Gold, Keith Bitikofer is joined by Eric Olson, VP of Customer Operations at OneSource Virtual. Eric shares the winding path of his Workday career, from raising his hand for payroll at CPSG to navigating mergers, acquisitions, and a return to OSV. He highlights the critical role that saying "yes" plays in shaping long-term career growth and offers candid insight into how company culture, leadership mindset, and team trust evolve. They also explore OSV'...
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4 months ago
30 minutes

Workday Gold
The Reality Check: AI Adoption and What We Wish We'd Known Before Supporting Workday
Send us a text In this episode of Workday Gold, Keith Bitikofer and Christian Delcid unpack the intersection of AI and Workday. From slow adoption in enterprise settings to the rising importance of AI literacy—even for non-technical roles—they explore why now is the time to get hands-on with tools like ChatGPT and Claude. Keith shares practical tips like replacing your Google searches with AI prompts to start building confidence. They also reflect on their Workday journeys—what they wish they...
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5 months ago
28 minutes

Workday Gold
Built on Workday, Backed by Experience: A Deep Dive with George Whitaker
Send us a text In this episode of Workday Gold, Keith Bitikofer sits down with George Whitaker, head of innovation at Maxi Group, to explore his fascinating journey from Workday customer to Built on Workday partner. George shares the story of transforming PGA of America's decades-old systems and building one of the early Workday Extend success stories—the Purse Payout Tool that manages winnings from 6,000 annual golf events. The conversation reveals how Workday has evolved from a software com...
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5 months ago
36 minutes

Workday Gold
Building a Sustainable Workday Career: Joe Jackson’s Story
Send us a text In this episode of Workday Gold, I’m joined by longtime friend and Workday veteran Joe Jackson. Joe brings over 16 years of experience across the Workday ecosystem—serving as both a customer and a consultant. We reflect on our first Workday implementation project together at Wycliffe nearly a decade ago and dig into how those early experiences shaped our careers. From navigating go-live without a public date to solving for complex organization needs before Extend even existed, ...
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5 months ago
39 minutes

Workday Gold
Transitioning to being a Manager: Leadership Beyond the Title
In this episode of Workday Goal, host Keith Bitikofer and guest Christian Delcid tackle the journey from Workday analyst to manager. They explore practical strategies for developing leadership skills before a management position opens, including volunteering for coordination roles, practicing effective delegation, and finding leadership opportunities outside the workplace. Keith shares what qualities he looks for in potential managers and why raising your hand when others won't is a crucial i...
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5 months ago
38 minutes

Workday Gold
Send us a text Most Workday project failures don’t come from configuration — they come from people capacity, leadership alignment, and missing accountability. In this episode, longtime project manager and rescue specialist Craig Erhorn shares what really goes wrong behind the scenes and how to fix it before it shows up in go-live risk logs. Craig breaks down the patterns he’s seen over decades of implementations: executives who sponsor in name only, teams stretched to the limit, and timelines...