In this episode, Jacqueline V. Twillie introduces what VUCA really means Volatility, Uncertainty, Complexity, and Ambiguity and why it’s showing up in your work life more than ever. Whether you have a formal leadership title or not, this series will give you practical tools to stay grounded, clear, and confident.

🧭 What You’ll Hear in This Episode:

• Why work feels so chaotic lately (and how VUCA explains it)

• A breakdown of the VUCA framework—what each piece means and how it shows up

• The philosophy behind Jacqueline’s AHA Framework (Attitude, Habits, Actions)

• A preview of the full 4-part series and what you’ll learn in each episode

• 00:01 – Welcome + why work feels so unpredictable right now

• 00:42 – What is VUCA and why it matters now more than ever

• 01:04 – Breakdown of each part: Volatility, Uncertainty, Complexity, Ambiguity

• 01:55 – Who this series is for and why it’s personal

• 02:04 – What is the AHA Framework? (Attitude, Habits, Actions)

• 02:50 – What you’ll get from each episode in the series

• 03:50 – Leadership in the middle: honoring informal leaders

“When the world around us is uncertain, we need internal certainty.”

📚 Mentioned in This Episode:

• Book: Dear Resilient Leader

• Website: ZeroGap.co

• LinkedIn: linkedin.com/in/jacquelinetwillie

• Podcast: Winning Season (Available on Apple + Spotify)

• Threads: @jacquelinetwillie