Send us a text Knowing what mitigations to have ahead of a cyberattack is one step in many as cybercriminals exploit vulnerabilities on mobile devices, computers and entire operations. Learn about the cyberattacks individuals and organizations face today from Kit Professionals' Hunter Geerts. Listen for: 1:20 Attack methods 12:18 Ransomware and phishing, with a side of mitigation 25:27 VIP impersonation, payroll and vendor fraud, and credential phishing 33:22 Finale - Three quick ...

Send us a textConspiracy, AI-created imagery, misinformation and false information now dominate disasters, overpowering truthful and honest information. It is mainstream on social media, podcasts and traditional media, and often repeated by broadcasters, hosts and celebrities. Pete Jensen is on the front lines of the southern California wildfires, where, in the past, he has served in many roles, including public information officer. Much of what he shares applies no matter where you are....

Send us a text National Parks' search and rescue family liaison officer, Moose Mutlow, joins host Tim Conrad, APR, and shares how they connect incident command to families and friends to ensure strong communication throughout searches. Listen For: 01:50 - The roles of search and rescue and family liaison officers 10:33 - Setting the stage 28:40 - The idea of truth 40:28 - Finale - Three quick questions Connect with Moose Mutlow Website | LinkedIn | Online FLO Course | Amazon - Buy Books C...

Send us a textAuthor Doug Levy, of The Communications Golden Hour® Book, joins host Tim Conrad, APR, for the final of three episodes to discuss the roles of public information officers and crisis communications in emergencies and crises/issues.Listen For:01:08 - Who to trust?11:17 - Is that a trusted spokesperson?15:22 - They turned off the news and turned on an app22:53 - Finale - Three quick questionsConnect with Doug LevyLinkedIn | Website | Facebook | Instagram | Twitter | Amazon - Buy Bo...

Send us a textAuthor Doug Levy, of The Communications Golden Hour® Book, joins host Tim Conrad, APR, for the second of three episodes to discuss the roles of public information officers and crisis communications in emergencies and crises/issues.Listen For:01:05 - Communicating in the chaotic Trump style10:40 - Media literacy14:12 - Navigating global conflicts19:45 - How values can be used to navigate divisionConnect with Doug LevyLinkedIn | Website | Facebook | Instagram | Twitter | Amazon - ...

Send us a text Author Doug Levy, of The Communications Golden Hour® Book, joins host Tim Conrad, APR, for the first of three episodes to discuss the roles of public information officers and crisis communications in emergencies and crises/issues. Listen For: 01:15 - From Practitioner to Author 11:27 - The Role, Skills and Practice of a Public Information Officer 20:30 - Communications is Two-way or It's Not Communications 28:04 - Evolving as a PIO Connect with Doug Levy LinkedIn | Website |...

Send us a textIt was the year 2008. Newspapers, local and provincial/state broadcast TV news, and radio news dominated the media landscape. Misinformation wasn't a word that was used.These are the stories of the before times. When coordinating more news media was easier than responding, developing, coordinating, producing, and posting media on all channels. Listen For:03:55 - Size Up with the Incident Commander08:04 - A Memorial to News Media13:57 - Perspectives from Responders and Residents1...

Send us a textHow do you handle the unexpected when the stakes are at their highest? Tim sits down with Shawna Bruce to break down the critical differences between a crisis communications plan and a full-fledged program. Recorded live at the 2024 Canadian Emergency Preparedness and Climate Adaptation Convention in Ottawa, the conversation dives deep into the importance of preparedness, flexibility, and teamwork in crisis management. Whether navigating social media pitfalls or...

Send us a textEver wonder what it takes to be the calm in the storm during an emergency? Tim talks with Dorit Mason, an expert in emergency planning and operations. They look at the critical role of planners in emergency operations centres (EOCs), recalling their experiences managing wildfire evacuations in 2017. Mason shares insights on the characteristics of a great planner, the importance of personal preparedness, and how effective communication plays a vital role in crisis man...

Send us a textIs building an emergency program a matter of simply responding to crises, or does it require something more? In this episode, host Tim Conrad talks with Steph Masun about the vital role of community, communication, and adaptability in emergency management. With years of experience in the Cariboo Regional District's emergency program, Steph shares insights into the creation and continuity of an effective emergency response, emphasizing the importance of building a leg...

Send us a textHow do you rebuild communities after wildfires, floods, and chaos? In this episode, Tim Conrad and emergency management expert Stephanie Masun dive deep into the challenges of post-disaster recovery in British Columbia's Cariboo Regional District. From the devastation of the 2017 wildfires to multi-year recovery programs, they share powerful lessons on teamwork, community resilience, and emergency management. Listen For:05:20 - Patchwork recovery: Different chal...

Send us a textDisaster communications isn’t just about fighting fires – it’s about connecting communities amidst chaos. In this episode, host Tim Conrad discusses the intense challenges and strategies behind managing public relations during the 2023 British Columbia wildfire season. Guest Jan Enns delves into her own experiences with evacuation and loss, while highlighting the critical importance of mental health for responders and residents. Together, they share valuable insights on how to n...

Send us a textCan strategic planning and empathy transform chaos into order? In this episode, Tim Conrad introduces Michele Toma, an information officer with expertise in research, analytics, and crisis communication strategies. They recount their experiences during the devastating 2023 British Columbia wildfire season, highlighting the importance of humanity, empathy, and meticulous documentation in managing crises. Michele shares her insights on strategic planning, stakeholder relations, an...

Send us a textIn the eye of the storm, communication is key.In this episode, Tim Conrad and Kendra Stoner discuss the high stakes of emergency communication. They discuss the challenges and rewards of managing emergency operations centres (EOCs) during British Columbia's intense 2023 wildfire season. Kendra highlights the importance of effective communication, maintaining public trust, and the emotional resilience required for this demanding work. The episode underscores the critical role of ...

Send us a textFrom the frontlines of wildfires to the heart of communities.This episode dives deep into the gritty realities of disaster communications. Tim Conrad interviews Lloyd Piehl, an experienced information officer, about their harrowing yet impactful experiences during the 2023 British Columbia wildfire season. Lloyd shares compelling stories of working closely with firefighters and community members, illustrating the emotional and mental toll of such crises. Their discussion covers ...

Send us a textWhen chaos strikes, communication is key. In this episode of the Wildfires, Floods, and Chaos Communications podcast, Tim sits down with Leila Daoud, an experienced public relations professional, to discuss the unprecedented 2023 British Columbia wildfire season. Leila shares her insights on the challenges and benefits of operating in a fully remote Emergency Operations Center (EOC), highlighting the importance of adaptability and clear communication during crises.&n...

Send us a textWhen wildfires rage, clear communication is the ultimate firebreak.In this episode, Tim Conrad sits down with Mike Lupien, a public relations expert, to discuss his experiences during the 2023 British Columbia wildfire season and the infamous 2016 Fort McMurray fire. Mike shares his insights on crisis communication strategies, the development of essential reentry guides, and the intricate dynamics within an Emergency Operations Center (EOC). Mike emphasizes the critical role of ...

Send us a textNavigating chaos with calm.In episode one, Tim Conrad interviews Brie Thorsteinson-Ogle, an expert in strategic behavioural communication, about their experiences managing communications during the brutal 2023 British Columbia wildfires. Brie discusses the critical importance of building trust, simplifying complex processes, and effectively engaging with communities under duress. Together, they explore the power of listening and adapting in crisis situations, emphasizing that ev...

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