Mary Ann OConnell, CFE - Franchise Consultant and CEO of FranWise® Franchise Consultants
71 episodes
2 months ago
What happens when a children's haircut becomes more than just a trim? Stephanie Knepp, CEO of Sit Still Kids Salon, reveals the magic behind transforming what's traditionally a tear-filled ordeal into an experience children actually look forward to. The concept is brilliantly simple yet revolutionary: create a salon specifically designed for children from their first haircut through their tween years, where every aspect of the experience caters to their comfort and enjoyment. "You come in fo...
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What happens when a children's haircut becomes more than just a trim? Stephanie Knepp, CEO of Sit Still Kids Salon, reveals the magic behind transforming what's traditionally a tear-filled ordeal into an experience children actually look forward to. The concept is brilliantly simple yet revolutionary: create a salon specifically designed for children from their first haircut through their tween years, where every aspect of the experience caters to their comfort and enjoyment. "You come in fo...
Revolutionizing Franchises Through Certification Programs
What's Your F'ing Business?®
45 minutes
1 year ago
Revolutionizing Franchises Through Certification Programs
Unlock the secrets of franchise success and profitability with Jayson Pearl, CEO and founder of ServiceScore, and Mark Jameson, Chief Development Officer of Propelled Brands. Discover how the Franchise Customer Experience Certification Program transforms franchisee satisfaction into consumer delight and, ultimately, business growth. Jason reveals the compelling hypothesis that happy franchisees drive happy customers, establishing a virtuous cycle of profitability. Mark shares firsthand how Pr...
What's Your F'ing Business?®
What happens when a children's haircut becomes more than just a trim? Stephanie Knepp, CEO of Sit Still Kids Salon, reveals the magic behind transforming what's traditionally a tear-filled ordeal into an experience children actually look forward to. The concept is brilliantly simple yet revolutionary: create a salon specifically designed for children from their first haircut through their tween years, where every aspect of the experience caters to their comfort and enjoyment. "You come in fo...
