Send us a message Want to take your beauty business to the next level? In this season finale of What The Pluck’s Beauty School, we’re talking all things growth, expansion, and long-term success. Special guest Harry Dalton, co-founder of Buff Browz, joins us to share his journey of building one of the UK’s fastest-growing beauty brands and the key lessons he’s learned along the way. From scaling smartly and increasing revenue to avoiding common pitfalls, we’re bringing you the expert insights ...

Send us a message A successful beauty business isn’t just about skill—it’s about the people behind it. In this episode of What The Pluck’s Beauty School, we’re diving into the essentials of hiring, training, and leading a dream team. From finding the right staff and creating a strong salon culture to managing employees and keeping your team motivated, we’ll share expert tips to help you build a thriving, supportive work environment. Whether you’re looking to hire your first employee or expand...

Send us a message Running a beauty business isn’t just about perfecting treatments—it’s also about protecting yourself, your clients, and your brand. In this episode of What The Pluck’s Beauty School, we’re breaking down the essential legal steps every beauty pro needs to know. From licensing and insurance to health & safety regulations, we’ll guide you through the must-haves to keep your business compliant and secure. Whether you’re a solo artist or salon owner, this episode will give yo...

Send us a message Your brand is more than just a logo—it’s the foundation of your beauty business. In this episode of What The Pluck’s Beauty School, we’re diving deep into the world of branding, covering everything from crafting a strong identity to attracting your ideal clients. We’ll share expert tips on defining your brand voice, creating a visual aesthetic, and ensuring consistency across social media and marketing. Whether you're starting fresh or refining your existing brand, this epis...

Send us a message Retail sales can be a game-changer for your beauty business—but how do you sell without feeling pushy? In this episode of What The Pluck: Beauty School, we’re breaking down the secrets to effortlessly boosting your retail revenue. From recommending products with confidence to positioning retail as an essential part of your client’s beauty routine, we’ll teach you how to increase profits while keeping your clients happy. Get ready for insider tips, sales psychology hacks, and...

Send us a message Your beauty business isn’t just about treatments—it’s about building relationships that keep clients coming back! In this episode of What The Pluck: Beauty School, we’re diving into the art of client retention. From creating unforgettable first impressions to handling tricky customer situations with confidence, we’ll share proven strategies to boost loyalty, increase rebookings, and turn one-time visitors into lifelong clients. Plus, we’ll reveal the secret to making your cl...

Send us a message Social media is your beauty business’s best friend—if you know how to use it! In this episode of What The Pluck’s Beauty School, we’re sharing the secrets to mastering your online presence. From crafting eye-catching content to engaging with your audience, we’ll guide you through the strategies that turn followers into loyal clients. Plus, discover our top tips for creating a social media plan that’s easy to stick to and delivers results. Whether you’re a social newbie or a ...

Send us a messagePricing your services can feel like a balancing act, but we’ve got you covered! In this episode of What The Pluck’s Beauty School, we’re breaking down how to calculate your treatment costs to ensure profitability without overpricing. Learn how to factor in time, product expenses, and overhead costs, and discover tips for setting prices that reflect your value while staying competitive. Whether you’re just starting out or revisiting your pricing strategy, this episode will hel...

Send us a messageNumbers don’t have to be scary! In this episode of What The Pluck’s Beauty School, we’re diving into the essentials of bookkeeping for beauty businesses. Learn how to track your income and expenses, manage your cash flow, and keep your finances in tip-top shape. We’ll share simple strategies for staying organized, avoiding common mistakes, and making tax time a breeze. Whether you’re a numbers novice or looking to up your financial game, this episode will help you take contro...

Send us a messageWelcome to What The Pluck’s Beauty School! In this exciting first episode of Season 8, we’re kicking things off with a bang by giving you an overview of what it takes to run a successful beauty business. From mastering your finances to building a brand that stands out, we’ll introduce you to the key topics we’ll cover this season. Plus, we’ll share our top tips for laying a strong foundation, setting goals, and creating a business you love. Whether you’re just starting out or...

Send us a message In this festive season finale, join us as we reminisce about the highlights, challenges, and incredible moments from our year in the beauty industry. We'll discuss our standout memories, lessons learned, and achievements, plus take a fun dive into the festive season as we talk about "the C word" — Christmas! From our favorite seasonal tips to the joy (and chaos) of the holiday rush in salons, this episode is packed with laughter, insights, and a sprinkle of Christmas spirit....

Send us a message Join us as we dive into the glitz, glam, and unforgettable moments from our whirlwind experience at the 2024 Lash and Brow Awards! We took center stage at the Brow Awards, hosted a rocking pre-party, and recorded our first-ever live podcast at the Lash Awards with none other than the incredible Lash Mother, Uli. This episode is packed with behind-the-scenes stories, laughs, and all the drama and fun that went into making these nights ones to remember. Whether you’re here for...

Send us a message Are you ready to maximise your salon’s retail sales this holiday season? In this episode, we’re diving into retailing essentials for beauty professionals, sharing insider tips on how to make the most of Black Friday and Christmas to boost your bottom line. From product selection to creating irresistible offers, we cover everything you need to make retailing feel like second nature. Tune in to learn how to curate the right products, set up enticing displays, and craft promoti...

Send us a message in this fan-favorite episode, Beauty Horror Stories Pt. 6, we dive into the wildest, most cringeworthy, and downright shocking stories sent in anonymously by beauty pros and clients alike. From disastrous salon mishaps to nightmare client encounters, we’re spilling the tea on the beauty industry’s most horrifying moments. If you thought beauty was all glam, think again! Get ready to laugh, gasp, and maybe even cringe as we share the juiciest horror stories from our listeners...

Send us a message Join us for an exciting episode of What The Pluck with the incredible founders of CC Tanning & Beauty, Charlotte and Harriette! With over 40 years of combined experience, they share their journey in the beauty industry, the secrets behind their tanning and skincare products, and their mission to make high-quality beauty accessible to everyone. Tune in as we dive into tanning tips, skincare routines, and the challenges of growing a beauty brand. Don’t miss it—subscribe, l...

Send us a message In this episode, we chat with Lisa Roberts, founder of BROW SPA™, to dive into the brand’s mission of making self-care a priority through natural beauty and cruelty-free products. Lisa shares how she envisioned BROW SPA™ as a sanctuary for relaxation and inner peace, offering expert rituals to nourish both body and soul. We discuss the future of vegan beauty, the power of self-love, and why self-care should be a fundamental part of everyone’s life. Support the show As always...

Send us a message We’re back and better with another crack at discussing the tricky topic of raising prices in the beauty industry—this time, with properly working mics! In this episode, we dive into why it's important to regularly review your rates, how to communicate changes to clients without the awkwardness, and share success stories. Grab a coffee and listen in as we spill the tea on pricing strategies... again, but clearer! Support the show As always if your loving our podcast please gi...

Send us a message In this episode, we're diving into the ultimate guide for getting your beauty business organised and thriving for 2025. From setting clear goals and streamlining your processes to preparing for trends and financial planning, we're sharing our top tips to make the upcoming year your best yet. Tune in for practical advice, behind-the-scenes insights, and some fun personal updates. Get ready to level up your business game! Support the show As always if your loving our podcast p...

Send us a message In this exciting episode of What The Pluck, we sit down with the brilliant Jodie Palmer, EvoHair International Educator and the creator of the trademarked "HairTan" technique. Jodie takes us through her incredible journey in the hair industry, from her early career to her move to Barcelona. We dive deep into how she developed the HairTan technique, a revolutionary approach to creating natural-looking highlights, and hear all about her experiences, challenges, and tips for su...

Send us a message Get ready, beauty lovers! 🎉 In our Season 7 premiere of What the Pluck, your favorite hosts Jamie and Harriet are back and better than ever! We’re spilling all the tea on what we've been up to during the break—from hosting major beauty events to insider industry experiences. Plus, we’re giving you an exclusive sneak peek at what’s coming up this season, including hot new topics, exciting guest appearances, and a few surprises! Tune in for the ultimate beauty podcast comeback...