What sets great team coaches apart? It’s not just experience—it’s training, certification, and the ability to lead with intention in complex environments.In this dynamic episode, Coach Academy Founder Nathalie Blais sits down with PCC Coach and Coach Academy Facilitator Kelly Wood to explore the rising demand for team and group coaching—and what it truly takes to support real transformation at the team level.They break down the distinct roles that certified team coaches are trained to navigate—from coach to facilitator to mediator—and why having the right foundation matters more than ever in today’s evolving workplace.You’ll hear:Why psychological safety is non-negotiable for high-performing teamsThe key differences between team coaching, group coaching, and individual coachingHow great coaches build clarity, accountability, and trust through team charters and agreementsHow to coach “the team as the client”—not just the individuals within itA behind-the-scenes look at a successful team retreat and what made it workWhy emotional intelligence, feedback, and self-management are core competencies—not soft skillsWhat makes training and certification essential to move from good to great in this workThis conversation is for any coach or leader who wants to deepen their impact, expand their range, and show up with confidence in complex team systems.🎧 Tune in to discover how becoming a Certified Team & Group Coach with Coach Academy equips you to lead teams with insight, flexibility, and purpose.Chapters00:00 – Introduction to Team and Group Coaching06:08 – The Importance of Feedback in Coaching11:54 – Defining Team Coaching vs. Group Coaching17:55 – The Role of a Team Coach24:00 – Skills and Qualities of Effective Coaches30:08 – Creating Psychological Safety in Teams36:06 – The Impact of Team Coaching on Organizational Success45:26 – The Multifaceted Role of a Team Coach48:01 – Essential Skills for Effective Team Coaching51:51 – Creating Group Agreements and Charters55:38 – Clarifying Team Objectives and Outcomes01:00:20 – Understanding Systemic Influences on Teams01:02:34 – Case Study: A Successful Team Retreat01:09:14 – The Importance of Self-Management in Coaching01:12:20 – Embracing Imperfection and Continuous Learning01:17:00 – Building a Supportive Coaching CommunityWhere to find Kelly:https://www.kellywoodcoaching.com/Insta: https://www.instagram.com/kellywoodlifedesign/LinkedIn: https://www.linkedin.com/in/kellyswood/Where to find Coach Academy:Canada Coach Academy: https://canadacoachacademy.com/Nathalie Instagram: / nathalieblais.ceo Nathalie LinkedIn: / nathalieblais Canada Coach Academy LinkedIn: / coach. .Listen to the “What?” Podcast on the following platforms: Spotify: https://open.spotify.com/show/4w7QpuU...Apple: https://podcasts.apple.com/ca/podcast...#TeamCoaching #GroupCoaching #CertifiedCoach #CoachTraining #LeadershipDevelopment #PsychologicalSafety #CoachingSkills #CoachingCertification #OrganizationalCoaching #CoachAcademy #ICFCoach #HighPerformingTeams #FacilitationSkills #EmotionalIntelligence #TeamDynamicsThank you for watching!__Meet Our Director of TrainingNathalie Blais, a visionary leader and Master Certified Coach, is transforming the landscape of personal and professional development. As the CEO of Canada Coach Academy, Nathalie’s passion lies in crafting experiential programs that serve as catalysts for challenging assumptions and fostering profound personal growth. With a deep belief in the transformative power of coaching, Nathalie is not just a founder and CEO; she is a driving force behind a movement to redefine the way people perceive and engage with coaching.