In this episode, I sit down with Terence Milstead, Head of User Experience Research @ CODE PA and Lecturer at the Wharton School. Terence is an expert in strategic communication and user experience. Together, we explore how entrepreneurs can improve their communication strategy, use AI responsibly, and build authentic professional connections.   Terence shares insights from his work improving government websites in Pennsylvania and training teams to use generative AI to enhance their creative voice. I reflect on my own experiences in teaching and business, highlighting the balance between using AI tools and maintaining strong critical thinking skills.   Whether you’re a student, entrepreneur, or communication professional, this episode will help you rethink how you approach outreach, networking, and technology in your business communication.   Key Topics Discussed During the Podcast:   The importance of strategy in business communication Effective techniques for cold calling and outreach How to make networking requests that get responses Balancing AI tools with critical thinking in education Custom GPTs for communication and creativity Best practices in prompt engineering and AI collaboration   Connect with Terence:   LinkedIn: https://www.linkedin.com/in/terence-milstead-phd-61b4807a/ Email: terencemilstead@gmail.com   If this episode has brought you any value, insight, or even just a moment of inspiration, I’d be so grateful if you could take a minute to leave a review. Your feedback not only helps others find the show but also keeps me motivated to keep creating. Thank you!