Business Update: Building Sustainable Systems in Holistic Wellness Clinics

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Wellness Center Creators

Kendall Hagensen

132 episodes

4 days ago

Health and wellness providers know that better patient outcomes require a whole person multidisciplinary approach that they just can't provide on our own. That's why host Kendall Hagensen started the Wellness Center Creators podcast. Every week she brings you interviews with experts, tips, tricks, secrets, resources, systems, and solutions, so that you don't have to reinvent the wheel when creating your wellness center.

Kendall is a somatic psychotherapist turned multidisciplinary clinic owner and business coach, and she has dedicated her professional life to helping people live in their truth and work in a way that feeds their soul and still allows them to feed their family.

She believes in empowering health and wellness professionals to create the collaborative, integrated wellness practices they have always dreamed of. That's why she’s here with this podcast bringing ideas, information, and guests that can help you find WELLlth in life and business.

Sponsored by Jane.app

Alternative Health

Health & Fitness

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All content for Wellness Center Creators is the property of Kendall Hagensen and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Alternative Health

Health & Fitness

Business Update: Building Sustainable Systems in Holistic Wellness Clinics

Wellness Center Creators

28 minutes 5 seconds

6 months ago

Business Update: Building Sustainable Systems in Holistic Wellness Clinics

"I do see that I can't maintain this pace anymore. And so I'm definitely finding myself sort of sitting back and letting others take over a little bit, which is really what I need to be doing." - Anna Rudel

Today, Anna and Kendall share recent updates from their wellness clinics, offering listeners a behind-the-scenes look at the real challenges and triumphs of running holistic healthcare practices.

The conversation begins with Anna's hilarious yet relatable story about a morning alarm fiasco that highlights an important business lesson: the danger of creating different systems for ourselves versus our teams. This perfectly illustrates how even experienced business owners can fall into process-oriented pitfalls when not practicing what they preach.

"How many of us have been growing our practices from forever ago and have one rule for us and another rule for everybody else?" Anna reflects, pinpointing a common leadership blind spot.

Kendall counters with her own unexpected emergency—a surprise fire department visit that prompted important discussions about safety protocols and team training. These real-world scenarios emphasize the necessity of comprehensive safety planning in healthcare settings.

The hosts then dive into exciting business developments, with Anna celebrating the successful launch of her massage wing with "80% booked already" and Kendall sharing positive updates about team culture at Vancouver Wellness Studio. They discuss strategic hiring, community engagement through women's leadership conferences, and the importance of self-care for business owners.

Throughout the conversation, both leaders offer valuable insights on patient experience, team collaboration, and the constant evaluation needed when expanding alternative healthcare practices—all while maintaining the trust and elevated experiences their clients expect.

Get all the links, resources and show notes here: https://wellnesscentercreators.com

Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.